scholarly journals The JKN Participants’ Experience on the BPJS Service in Malang Indonesia

2018 ◽  
Vol 9 (2) ◽  
pp. 134
Author(s):  
Sunardi Sunardi ◽  
Faqih Ruhyanuddin
Keyword(s):  
Data Analysis ◽  
Health Services ◽  
Social Health Insurance ◽  
Basic Program ◽  
Equal Treatment ◽  
Analysis Techniques ◽  
The Government ◽  
Using Data ◽  
The Cost ◽  
Depth Interviews

The cost of health services at the felt by middle-down economic community still expensive makes them very difficult to achieve the welfare of health. The Government issued a policy Jaminan Kesehatan Nasional (JKN) held through the mechanism of social health insurance that is compulsory (mandatory). Research methods used in this research is descriptive-qualitative design in depth-interviews. This research was conducted in Primary Clinic of Malang Dinoyo  and Griya Melati Diagnostic Malang with 10 participants who have become participants Purposive Sampling techniques through JKN. Data analysis techniques using data analysis techniques Colaizzi. The results of the interviews conducted on participants is diidentifikasinya 6 themes, namely 1) problems in the service of JKN; 2) Excess JKN within health services; 3) Service to use JKN got equal treatment; 4) Program JKN only bear the costs of the treatment in part only; 5) expectations to JKN; 6) Transition Askes became member of the BPJS. The experience of the participants against BPJS majority is very helpful in the Ministry of health. There are some participants who are not satisfied will the performance of the Basic program and hope the BPJS would be even better in providing health services. Based on these studies are recommended for the Government to be proactive in supervising and evaluating the course of program BPJS.

scholarly journals Efektivitas Penerapan E-Government di Kabupaten Mamuju Provinsi Sulawesi Barat

2019 ◽  
Vol 2 (2) ◽  
pp. 79
Author(s):  
Muhlis Zainuddin
Keyword(s):  
Information Technology ◽  
Data Analysis ◽  
Communication Technology ◽  
Research Approach ◽  
Analysis Techniques ◽  
Information And Communication ◽  
The Government ◽  
Future Direction ◽  
Executive Level ◽  
Depth Interviews

 Information and Communication Technology has become a basic need in people's lives and services by the government. The government as the executor of public services uses eGovernment as a means and infrastructure to realize effective, efficient and accountable. The application of e-Government in each district / city has a different level of effectiveness, so research needs to be done to improve and determine the future direction. This research was conducted in Mamuju District, West Sulawesi Province. This research approach is descriptive by using a type of qualitative research that aims to analyze the results of data processing based on theoretical indicators. Data collection techniques are carried out by in-depth interviews, observations, and documentation studies. Data analysis techniques with data reduction, data presentation and conclusion / verification with triangulation theory, which underlies the theory of The Four Forces Model of e-Government, research in the field, and data analysis to draw conclusions. The results showed that the implementation of e-Government in Mamuju District was not yet effective. Of the twelve indicators only four indicators are met. Not Achieving Effectiveness The application of e-Government in Mamuju Regency is caused by a lack of understanding of e- Government at the executive level, regional officials, technical officials, and legislative officials and most of the community. The lack of Human Resources (HR) in the field of Information Technology (IT) is a very big obstacle to the application of eGovernment in Mamuju District.Teknologi Informasi dan Komunikasi telah menjadi kebutuhan dasar dalam kehidupan masyarakat dan pelayanan oleh pemerintah. Pemerintah selaku pelaksana pelayanan publik menggunakan e-Government sebagai sarana dan prasarana untuk mewujudkan efektif, efisien dan akuntabel. Penerapan e-Government di setiap kabupaten/kota berbeda tingkat efektivitasnya sehingga perlu dilakukan penelitian untuk perbaikan dan penentuan arah kedepan. Penelitian ini dilaksanakan di Kabupaten Mamuju, Provinsi Sulawesi Barat. Pendekatan penelitian ini adalah deskriptif dengan mengunakan jenis penelitian kualitatif yang bertujuan menganalisis hasil pengolahan data berdasarkan indikator teori. Teknik pengumpulan data dilakukan dengan cara wawancara mendalam, observasi, dan studi dokumentasi. Teknik analisis data dengan reduksi data, penyajian data dan pengambilan kesimpulan/verifikasi dengan triangulasi teori, yaitu mendasari teori The Four Forces Model of e-Goverrnent, penelitian di lapangan, dan analisis data untuk mengambil kesimpulan. Hasil penelitian menunjukkan bahwa penerapan e-Government di Kabupaten mamuju belum efektif. Dari dua belas indikator hanya empat  indikator yang terpenuhi. Tidak tercapainya Efektivitas Penerapan e-Government di Kabupaten mamuju disebabkan karena kurangnya pemahaman tentang e-Government pada tingkat eksekutif, pejabat organisasi perangkat daerah, pejabat teknis, dan pejabat legislatif serta sebagian besar masyarakat. Kurangnya Sumber Daya Manusia (SDM) dalam bidang Information Technology (IT) menjadi hambatan yang sangat besar terhadap penerapan e-Governent di Kabupaten Mamuju.

scholarly journals KUALITAS PELAYANAN PASANG BARU LISTRIK PRABAYAR PADA PT. PLN (PERSERO) RAYON DARMO PERMAI SURABAYA

2017 ◽  
Vol 3 (1) ◽  
Author(s):  
Umu Bariroh ◽  
Tri Yuliyanti
Keyword(s):  
Quality Of Service ◽  
Data Analysis ◽  
Electric Power ◽  
Observation Data ◽  
Analysis Techniques ◽  
The People ◽  
The Government ◽  
Increasing Demand ◽  
Using Data

Quality of New Possible Service Proportar at PT. PLN (Persero) Rayon Darmo Permai Surabaya. One of the main tasks of the government is to provide services, including in terms of electrical services. PLN is the only BUMN appointed as a provider of electric power to meet the electricity needs of the people of Indonesia. So this study aims to determine and value the quality of public services at PT. PLN (Persero) area Darmo Permai Surabaya necessary of electric power can be seen from the increasing demand for electricity supply in each region. This becomes the trigger of PT. PLN (Persero) to make innovations in the form of products to help meet the electricity needs of consumers. PLN continues to improve its service productivity with Prepaid Electricity. The method used in this research is qualitative research method with descriptive type. The data were collected by interview, questioner and observation. Data analysis techniques conducted in this study is data reduction by selecting data according to research, also presenting data by presenting data that has been reduced and obtained from PT. PLN (Persero) Darmo Permai area of Surabaya, and also using data analysis techniques draw conclusions by deducing data that has been reduced and presented. Based on the results of research can be concluded that the quality of electricity service prepaid in PT. PLN (Persero) Darmo Permai Surabaya area can be said is good enough. But on the other hand, there needs to be improvements made. Lack of adequate parking facilities, but also the number of booths available, indirectly this will affect the quality of service itself. Keywords: Quality of service, public service, electricity prepaid

scholarly journals Manajemen Stres Menghadapi Covid-19 Dalam Pendidikan Islam

2021 ◽  
Vol 5 (1) ◽  
pp. 51-70
Author(s):  
Iin Setyani
Keyword(s):  
Data Analysis ◽  
Stress Management ◽  
Islamic Education ◽  
Research Approach ◽  
Related Literature ◽  
Analysis Techniques ◽  
The World ◽  
The Government ◽  
Using Data ◽  
Almost All

The corona covid-19 virus phenomenon is very shocking the world. Almost all people in the world experience uncertainty and many receive information from social media whose truth is uncertain. This has unwittingly caused panic for some people. The number of hoax news that caused panic and the appeal for social distancing by the government without any proper counseling to the community, which resulted in panic. Not only this it also affects the mental health of a person to unwittingly cause stress. The purpose of this study is to find out how to manage stress in dealing with covid-19 in the perspective of Islamic education. The research approach used is a form of research obtained from the literature in the field of Islamic education and stress management. Data collection techniques by searching related literature both online and offline. Data analysis techniques using data analysis techniques from related literature. The results of research conducted are stress management to deal with covid-19 in Islamic education is to think positively, avoid hoax news, avoid excessive panic, pray and worship Allah, and always pray to Allah.

Twitter users exhibited coping behaviours during the COVID-19 lockdown: an analysis of tweets using mixed methods

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ruchi Mittal ◽  
Wasim Ahmed ◽  
Amit Mittal ◽  
Ishan Aggarwal
Keyword(s):  
Data Analysis ◽  
The Body ◽  
Data Set ◽  
Content Type ◽  
Twitter Data ◽  
Long Run ◽  
The World ◽  
Twitter Users ◽  
The Government ◽  
Using Data

Purpose Using data from Twitter, the purpose of this paper is to assess the coping behaviour and reactions of social media users in response to the initial days of the COVID-19-related lockdown in different parts of the world. Design/methodology/approach This study follows the quasi-inductive approach which allows the development of pre-categories from other theories before the sampling and coding processes begin, for use in those processes. Data was extracted using relevant keywords from Twitter, and a sample was drawn from the Twitter data set to ensure the data is more manageable from a qualitative research standpoint and that meaningful interpretations can be drawn from the data analysis results. The data analysis is discussed in two parts: extraction and classification of data from Twitter using automated sentiment analysis; and qualitative data analysis of a smaller Twitter data sample. Findings This study found that during the lockdown the majority of users on Twitter shared positive opinions towards the lockdown. The results also found that people are keeping themselves engaged and entertained. Governments around the world have also gained support from Twitter users. This is despite the hardships being faced by citizens. The authors also found a number of users expressing negative sentiments. The results also found that several users on Twitter were fence-sitters and their opinions and emotions could swing either way depending on how the pandemic progresses and what action is taken by governments around the world. Research limitations/implications The authors add to the body of literature that has examined Twitter discussions around H1N1 using in-depth qualitative methods and conspiracy theories around COVID-19. In the long run, the government can help citizens develop routines that help the community adapt to a new dangerous environment – this has very effectively been shown in the context of wildfires in the context of disaster management. In the context of this research, the dominance of the positive themes within tweets is promising for policymakers and governments around the world. However, sentiments may wish to be monitored going forward as large-spikes in negative sentiment may highlight lockdown-fatigue. Social implications The psychology of humans during a pandemic can have a profound impact on how COVID-19 shapes up, and this shall also include how people behave with other people and with the larger environment. Lockdowns are the opposite of what societies strive to achieve, i.e. socializing. Originality/value This study is based on original Twitter data collected during the initial days of the COVID-19-induced lockdown. The topic of “lockdowns” and the “COVID-19” pandemic have not been studied together thus far. This study is highly topical.

scholarly journals Measuring the Efficiency of Health Services Areas in Kingdom of Saudi Arabia Using Data Envelopment Analysis (DEA): A Comparative Study between the Years 2014 and 2006

2017 ◽  
Vol 9 (4) ◽  
pp. 172 ◽  
Author(s):  
Sanaa Mohamed Aly Helal ◽  
Haga Abdelrahman Elimam
Keyword(s):  
Saudi Arabia ◽  
Data Envelopment Analysis ◽  
Health Services ◽  
Production Efficiency ◽  
Data Envelopment ◽  
Kingdom Of Saudi Arabia ◽  
Average Production ◽  
Government Hospitals ◽  
The Government ◽  
Using Data

The study aimed to assess the efficiency of health services provided by the government hospitals in various districts of the Kingdom of Saudi Arabia. The number of beds at hospitals, doctors, nursing staff and paramedical categories were used as inputs for the model. The average productivity efficiency of government hospitals in the districts of the Kingdom of Saudi Arabia in 2014 was 92.3%; whereas, the average internal production efficiency of these districts in the provision of health services through their respective hospitals was 94.7%; and the average external productivity efficiency in the different cities of the districts in Kingdom of the Saudi Arabia was 97.5%. It has been found that the average overall productivity efficiency was 90.2%, concerning the relative efficiency indicators of government hospitals, which were based on the hospitals’ distribution of Saudi Arabian districts in 2006. An analysis of the indicator showed that the average production efficiency of the services provided (internally) by the districts of the Kingdom of Saudi Arabia was 94.7%, and that the average of the external production efficiency for such services was 95.4%. The Data Envelopment Analysis is a successful technique in measuring the performance efficiency of hospitals and it also assists to identify possible improvement and reduction in cost.

scholarly journals Strategi Humas Universitas Negeri Makassar Dalam Meningkatkan Citra Positif Masyarakat

2019 ◽  
Vol 5 (2) ◽  
pp. 99
Author(s):  
Risma Niswaty ◽  
Sri Wulandari ◽  
Sirajuddin Saleh ◽  
Muh. Rizal S
Keyword(s):  
Data Analysis ◽  
Public Relations ◽  
Mutual Understanding ◽  
State University ◽  
Data Presentation ◽  
The Public ◽  
Analysis Techniques ◽  
Descriptive Research ◽  
Qualitative Descriptive ◽  
Using Data

This study aims to determine the public relations strategy of Makassar State University in increasing the positive image of Makassar State University in the community. To find out these objectives, the researchers used a type of qualitative descriptive research. The informants in this study were as many as five people using data collection techniques carried out through observation, interviews and documentation. Data obtained from research results are processed using data analysis techniques consisting of data reduction, data presentation and conclusion drawing. The results showed that Public Relations devised a strategy so that the function could run in accordance with the objectives of Makassar State University, among others, trying to create a conducive climate between institutions and the public in order to do persuasive and educative approaches to the public, trying to create two-way communication by disseminating information from institutions to public parties. educate and provide information, in order to create mutual understanding, respect, understanding and also strive to foster harmonious relations between organizations and various groups, both in and out relations to enhance cooperation. Public Relations seeks to socialize the Makassar State University mission to be accepted or received support from the public / public.

scholarly journals POLA INTERAKSI PEDAGANG KONSINYASI DENGAN PEMILIK WARUNG DI KECAMATAN TONDANO SELATAN, PROVINSI SULAWESI UTARA

2021 ◽  
Vol 5 (3) ◽  
Author(s):  
Romi Mesra ◽  
Yummy Jumiati Marsa ◽  
Mardiati Etika Putri
Keyword(s):  
Data Analysis ◽  
Cultural Values ◽  
Data Reduction ◽  
Secondary Data ◽  
Primary Data ◽  
Research Approach ◽  
Analysis Techniques ◽  
Different Cultures ◽  
Depth Interviews ◽  
Patterns Of Interaction

The author who is directly involved in the consignment trading process sees so many phenomena that occur, whether it is related to the consignment trader, the shop owner, the emotional relationship between the two, business relationships, character, cultural values, and so on. The research approach used in this study is qualitative research approach. Data collection techniques in this study were carried out by in-depth interviews and observations. The types of data in this study are: primary data and secondary data. Data analysis techniques in this study use data analysis techniques miles and hubermen, including data reduction (data reduction), data presentation (data display) and drawing conclusions and verification (conclusion drawing / verification). The results of this study indicate that there are 7 patterns of interaction between consignment traders and shop owners, namely: making mutually beneficial business agreements, cooperation on the basis of mutual trust, mutual understanding of each other's character, respecting different cultures, disputes for breaking the agreement, lack of openness, and conflict of interest.

scholarly journals NILAI-NILAI SUFISME DALAM JAMAAH SHALAWAT WAHIDIYYAH DI KEDIRI DAN MALANG

2017 ◽  
Vol 1 (2) ◽  
pp. 1-28
Author(s):  
Fatkhul Wahab ◽  
Ahmad Bukhori ◽  
Athiyah
Keyword(s):  
Data Analysis ◽  
Qualitative Study ◽  
Data Reduction ◽  
Participant Observation ◽  
Religious Tradition ◽  
Analysis Techniques ◽  
Muslim Communities ◽  
The Right ◽  
Depth Interviews

Among Muslim communities, love of the Prophet Muhammad embodied in a religious tradition known as shalawāh tradition. Shalawāh is an expression of deep gratitude for the guidance to Muslims on the right path. Sufism that emphasizes reading Shalawāh of the Prophet Muhammad as dhikr primarily is Shalawāh Wāhidiyah. The main purpose of Shalawāh Wāhidiyah is to alleviate people from the shirk and return to the straight and true that by pleasing Allah. The focuses of this study are: (1) how do the precepts and values of Sufism in the Jamaat Shalawāh Wāhidiyah? (2)  How do the precepts and values are promoted and practiced by Jamaat Shalawāh Wāhidiyah? (3)  How does the experience of spirituality Jamaat Shalawāh Wāhidiyah? This study is a qualitative study by using a naturalistic paradigm and phenomenology approach. The data were collected by in-depth interviews, participant observation, and documentary in the form of journals, magazines and so on. While the data analysis techniques include data reduction, presentation of data, the validity of the data and drawing conclusions. The results of this study indicate that: (1) Shalawāh Wāhidiyah precepts include: a. li Allāh, bi Allāh; b. li al-RasÅ«l, bi al-RasÅ«l; c. li al-ghauts bi al-ghauts; d. yu'thÄ« kull dzÄ« ḥaqq; e. taqdÄ«m al-hamm tsumm al-hamm, fa al-fa’ tsumm al-fa'. The values contained in Shalawāh Wāhidiyah Sufism, among others: taubah, ikhlāsh, syukr, mahabbah. (2) Socialization Shalawāh Wāhidiyah precepts are done by 1. individual, 2. packaged in a formal form as mujāhadah nishf al-sanah and mujāhadah kubrā, 3. through dreams, 4. implemented in the form of books, magazines, newsletters, and CDs. While this practice Shalawāh Wāhidiyah carried out in different ways mujāhadah usbÅ«'iyyah, mujāhadah syahriyyah, mujāhadah rub’ al-sanah, mujāhadah nishf al-sanah, and so forth. Keywords: The values of Sufism, Shalawāh Wāhidiyah

scholarly journals Analysis of Effects of Service Quality and Loyalty on Interest Rates of Basketball Athletes in Sahabat Basketball Club Yogyakarta

2020 ◽  
Vol 11 (2) ◽  
pp. 151-160
Author(s):  
Kukuh Hardopo Putro ◽  
Mohd Salleh Aman ◽  
Keyword(s):  
Interest Rates ◽  
Random Sampling ◽  
External Factors ◽  
Major Influence ◽  
Qualitative And Quantitative ◽  
Analysis Techniques ◽  
Using Data ◽  
Internal And External Factors ◽  
The Cost ◽  
Customer Trust

AbstractIn business, especially basketball experience an increased very rapidly, both in terms of quality and quantity in Yogyakarta. Customer as the facilities and services the user pays the cost, much influenced by several internal and external factors. These factors have a major influence on the process of the customer to pay a fee to join and dues in Basketball Clubs. This type of research is descriptive with mixed qualitative and quantitative approach, population in this study is the Athlete Club Basketball “Sahabat” of Yogyakarta, with the number of 20 people, the study sample was determined by random sampling. The technique of collecting data using questionnaires. SPSS.21 using data analysis techniques. While looking at the level of loyalty of respondents to the basketball club Yogyakarta “Sahabat”, 13 of 20 respondents said well (65%) and 7 respondents (35%) had middle loyalty. So from this study showed that customer trust is strongly influenced by the good facilities, appropriate tariffs, staff were nice, the service was very good, and therefore in this study obtained very significant results to customer satisfaction or athletes in the Club Basketball “Sahabat” of Yogyakarta.

scholarly journals RESPONS AL JAM’IYATUL WASHLIYAH TERHADAP TERORISME

2017 ◽  
Vol 22 (1) ◽  
pp. 1
Author(s):  
Ja'far Ja'far
Keyword(s):  
Data Analysis ◽  
Field Studies ◽  
Data Sources ◽  
Islamic State ◽  
Data Display ◽  
Analysis Method ◽  
Suicide Bombings ◽  
Library Research ◽  
The Government ◽  
Using Data

Al Washliyah merupakan satu di antara banyak organisasi Islam yang menolak paham dan gerakan terorisme di Indonesia. Artikel ini mengkaji respons Al Washliyah terhadap terorisme. Kajian ini menarik dilakukan, sebab organisasi ini memiliki pengikut yang fanatik dan mengelola amal usaha yang banyak, tetapi masih relatif jarang diteliti oleh para peneliti. Kajian ini merupakan studi lapangan (library research) dimana sumber datanya diperoleh dari kegiatan wawancara dan studi dokumen. Data dianalisis dengan menggunakan metode analisis data menurut Miles dan Huberman: reduksi data, pemaparan data, dan penarikan kesimpulan. Didasari dengan teori Matusitz, Pranawati, dan Golose tentang doktrin terorisme dimana gerakan ini ingin mendirikan negara Islam, memaknai jihad sebagai perang, anti terhadap non-Muslim, dan melegalkan bom bunuh diri, kajian ini akan menelaah respons Al Washliyah terhadap empat persoalan tersebut. Kajian ini mengajukan temuan bahwa Al Washliyah menolak paham dan gerakan terorisme yang muncul dan berkembang di Indonesia, dan para ulamanya menilai bahwa kaum teroris telah salah dalam memahami ajaran Islam. Temuan kajian ini dapat berkontribusi bagi pemerintah dalam upaya menanggulangi gerakan terorisme di Indonesia. Al Washliyah is one of Islamic organizations that rejects the concept of terrorism in Indonesia. This article examines Al Washliyah's responses to terrorism. This study is interesting because this organization has fanatic followers and manages many business charities, but rarely investigated by researchers. This research is field studies where the data sources obtained from the interviews activities and document studies. Data were analyzed by using data analysis method according to Miles and Huberman: data reduction, data display, and conclusion. Based on the theory of Matusitz, Pranawati, and Golose about terrorism doctrine in which the program wants to establish an Islamic state, interpret jihad as war, anti to non-Muslims, and legalize suicide bombings, this study will examine the Al Washliyah's responses to those four issues. This study proposes that Al Washliyah rejects the concept of terrorism which appears and develops in Indonesia, and ulama consider that terrorists have misunderstood on Islamic concept. The findings of this study may contribute to the government in combating terrorism movement in Indonesia.

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