scholarly journals HUBUNGAN KARAKTERISTIK PASIEN TERHADAP TINGKAT KEPERCAYAAN ATAS PELAYANAN YANG DIBERIKAN OLEH DOKTER RESIDEN DI RUANG RAWAT INAP RUMAH SAKIT UMUM PUSAT SANGLAH DENPASAR TAHUN 2017

2020 ◽  
Vol 4 (2) ◽  
pp. 1
Author(s):  
Ni Made Mas Dwi Purwaningrat ◽  
Pande Putu Januraga ◽  
Putu Ayu Indrayathi

ABSTRAKSalah satu faktor yang paling mempengaruhi kepercayaan pasien adalah kualitas pelayanan yang diberikan, dimana pentingnya karakteristik pasien sebagai penentu utama pembentukan persepsi terhadap suatu pelayanan di rumah sakit. Tujuan penelitian ini adalah untuk mengetahui hubungan karakteristik pasien terhadap tingkat kepercayaan pasien atas pelayanan yang diberikan oleh dokter residen. Penelitian ini dilakukan di Ruang Rawat Inap Kelas III RSUP Sanglah Denpasar. Desain penelitian menggunakan rancangan Cross Sectional analitik kuantitatif. Sampel diambil dengan teknik consecutive sampling sebanyak 109 responden. Analisis data dilakukan dengan uji statistik Chi Square Fisher Exact’s untuk melihat hubungan karakteristik pasien terhadap tingkat kepercayaan atas pelayanan yang diberikan oleh dokter residen. Hasil penelitian menunjukkan bahwa ada hubungan antara karakteristik pendidikan pasien (p=0,014) dan karakteristik umur (p=0,043) dengan tingkat kepercayaan pasien atas pelayanan dokter residen. Tetapi tidak ada hubungan antara jenis kelamin (p=0,104) dan pekerjaan (p=0,751) dengan tingkat kepercayaan pasien atas pelayanan dokter residen. Karakteristik umur responden rata-rata 42,02 pada kelompok umur ? 45 tahun, jenis kelamin perempuan, pasien lebih banyak berpendidikan SMA/SMK dan berstatus bekerja. Pasien memiliki tingkat kepercayaan yang tinggi atas pelayanan dokter residen (82,57%). Ada hubungan antara karakteristik pendidikan dan karakteristik umur dengan tingkat kepercayaan pasien atas pelayanan dokter residen. Untuk mencapai target kepercayaan pelanggan, dapat dilakukan dengan menjelaskan pelayanan yang diberikan oleh dokter residen kepada pasien yang memiliki umur lanjut usia serta berpendidikan rendah.Kata Kunci : Kepercayaan Pasien, Rumah Sakit, Karakteristik ABSTRACTPatient’s Trust is one factors that influences the quality of services provided by hospital. In order to determine the level of patient trust, hospital needs to comprehend the characteristic of patients for decision making related to services provides by the hospital. The purpose of this study was to find out the relationship of patient characteristic towards level of trust for the service provided by resident doctors. This research was conducted in class III inpatient room at Sanglah Hospital Denpasar. This study is a cross sectional with quantitative approach. Samples were taken by consecutive sampling technique with 109 respondents. Data analysis was performed with Chi Square Exact’s Statistical Test to find out the relationship of patient characteristics toward level of trust in the services provided by resident doctors. Patient characteristic in this study include age, sex, education, and occupation. Study found that 90 respondents (82,57%) had high level of trust in the services provided by resident doctors .There was a relationship between the characteristics of patient education (p=0.014) and age characteristics (p=0.043) with the level of patient trust in the services of resident doctors. But there is no relationship between sex and occupation with p value 0.104 and 0.751 respectively. Therefore, to achieve target of customer trust, it can be done by explaining the services provided by resident doctors to elderly patients and low education.Keywords : patient trust, hospital, characteristics

2019 ◽  
Vol 7 (1) ◽  
Author(s):  
Vianthy Kundiman ◽  
Lucky Kumaat ◽  
Maykel Kiling

Abstract: Triage is a patient sorting activity based on the severity of trauma or illness that iscarried out immediately in a short time. Overcrowded conditions by patients in the ED due tothe incompatibility of patients with the number of overcrowded nurses have an impact on theaccuracy implementation of triage in patients aimed at reducing morbidity and mortality.Thepurpose was to identify the relationship of overcrowded conditions and the accuracyimplementation of triage at ED of Pancaran Kasih GMIM Hospital Manado. The design studyis analytic survey with cross sectional.Samples 105 respondents with a Non Probabilitysampling technique namely Consecutive sampling. Results used the Chi square test with asignificance level of 95% so that the value of p value is 0,000 smaller than the significant valueof 0.05.Conclusion there is a relationship of overcrowded conditions and the accuracyimplementation of the truage at Emergency Department of Pancaran Kasih GMIM HospitalManado..Keywords: Triage, Overcrowded, AccuracyAbstrak: Triase merupakan kegiatan pemilahan pasien berdasarkan berat dan ringannya traumaatau penyakit yang diderita yang dilakukan segera dalam waktu yang singkat. Kondisiovercrowded oleh pasien di IGD disebabkan karena tidak sesuainya jumlah pasien denganjumlah perawat Overcrowded berdampak pada ketepatan pelaksanaan triase pada pasien yangbertujuan menurunkan angka morbiditas dan mortalitas. Tujuan untuk mengetahui hubunganantara kondisi overcrowded dengan ketepatan pelaksanaan triase di IGD RSU GMIM PancaranKasih Manado. Metode menggunakan desain penelitian cross sectional study. Sampel terdiridari 105 responden dengan tehnik pengambilan sampel Non Probability sampling yaituConsecutive sampling. Hasil menggunakan uji Chi square dengan tingkat kemaknaan 95%sehingga didapatkan nilai p value yaitu 0,000 lebih kecil dari nilai signifikan 0,05. Kesimpulanterdapat hubungan antara kondisi overcrowded dengan ketepatan pelaksanaan triase di IGDRSU GMIM Pancaran Kasih Manado.Kata Kunci: Triase, Overcrowded, Ketepatan


2020 ◽  
Vol 5 (1) ◽  
pp. 36-42
Author(s):  
Yeviza Puspitasari

Hyperbilirubinemia is one of the clinical phenomena most often found in neonates occurring in the first week of life, which is also one of the factors causing infant death is influenced by the immature liver function of the baby to process erythrocytes (red blood cells), resulting in the accumulation of bilirubin. The purpose of this study was to determine the relationship of birth weight of infants with the incidence of hyperbilirubinemia in RSUD dr. Ibnu Soetowo Baturaja Ogan Komering Ulu Regency in 2019. This study uses analytic methods with a cross-sectional approach. The study population was all infants aged 0-7 days in the neonatal room at RSUD dr. Ibnu Soetowo Baturaja Ogan Komering Ulu Regency in 2019, with a random sampling. Data analysis uses univariate analysis and bivariate analysis using distribution tables and Chi-Square statistical tests, with a 95% confidence level. In the univariate analysis, of 203 respondents found 26.5% had hyperbilirubinemia and those without hyperbilirubinemia 72.5%, 24.6% of infants with LBW and non-LBW infants 75.4%. Bivariate analysis showed that there was an LBW relationship with the incidence of hyperbilirubinemia (p-value 0,000).


2018 ◽  
Vol 2 (1) ◽  
pp. 117
Author(s):  
Rendika Baharudin Abror ◽  
Cholik Harun Rosjidi ◽  
Rika Maya Sari

AbstractEach child has a task that must be passed well, especially at the age of the child (12-36 months). One of the developmental tasks in toddlers is toilet training. Long-term use of diapers can cause toilet effects. This study aims to determine the relationship between diapers with the ability of toileting in children.The design of this research is Correlation with cross sectional approach. Large sample of 70 respondents. Sampling of the study using total sampling, data collection using questionnaires and calculations using Chi-square Correlation test using SPSS 16.0 error α 0.05.The results of the research variables The use of diapers in children interpreted most of the 47 children of respondents (67.1%) Did not use and almost half of the 23 respondents (32.9%) use. The ability of toileting in children is interpreted by most of the 42 respondents (60.0%) fulfilled, and almost half of 28 respondents (40.0%) are not met.Based on the calculation of Chi-square SPSS statistic shows that p value 0,000 <0,05) means that there is relationship of diaper usage with the ability of toileting in children with the closeness of cc relationship of 0.479 enough category.The results of this study concluded that almost half of them use diapers, and almost half of them do not meet the ability of toileting, the researcher suggests in the research place to put a picture or leaflet about the effect of Diaper Usage on Toileting Ability so that the wise mother in using Diapers.Keywords: diapers, toileting, children AbstrakSetiap anak mempunyai tugas perkembangan yang harus dilewati dengan baik, terlebih pada usia toddler (12-36 bulan). Salah satu tugas perkembangan pada anak usia toddler adalah toilet training. Pemakaian diapers dalam jangka panjang dapat menimbulkan efek yang berbahaya serta bisa menghambat kemampuan toilet training anak. Penelitian ini bertujuan untuk mengetahui Hubungan Penggunaan diapers dengan kemampuan toileting pada anakDesain penelitian ini adalah Korelasi dengan pendekatan cross sectional. Besar sampel 70 responden. Sampling penelitian menggunakan Total sampling, pengumpulan data menggunakan kuesioner dan perhitungan menggunakan uji Korelasi Chi-square dengan menggunakan SPSS 16.0 kesalahan α 0,05.Hasil penelitian variabel Penggunaan diapers pada anak diinterpretasikan sebagian besar 47 anak responden (67,1%) Tidak menggunakan dan hampir setengahnya 23 responden (32,9%) menggunakan. Pada kemampuan toileting pada anak diinterpretasikan sebagian besar 42 responden (60,0%) tercapai, dan hampir setengahnya 28 responden (40,0%) belum tercapai.Berdasarkan perhitungan uji statistik Chi-square SPSS menunjukkan p value 0,000< 0,05) artinya ada hubungan penggunaan diapers dengan kemampuan toileting pada anak dengan keeratan hubungan cc sebesar 0,479 kategori cukupHasil penelitian disimpulkan hampir setengahnya menggunakan diapers, dan hampir setengahnya belum tercapai kemampuan toileting maka peneliti menyarankan pada tempat penelitian untuk memasang gambar atau leaflet tentang dampak Penggunaan Diapers Terhadap Kemampuan Toileting, sehingga ibu bijak dalam menggunakan Diapers.Kata kunci: Diapers, Toileting, Anak.


2020 ◽  
Vol 2 (1) ◽  
pp. 31-36
Author(s):  
Wa Ode Hajrah ◽  
Niken Purbowati ◽  
Novia Nuraini

erineal rupture needs attention because it can cause dysfunction of the female reproductive organs, as a source of bleeding, a source, or a way in and out of infection, then it can cause death due to bleeding or sepsis. About 85% of Women who delivery vaginally experience perineal rupture, in the age group 25-30 years 24%, while in maternal age 32-39 years by 62%. In Asia, perineal rupture is also a problem in society, 50 % of the world's occurrence is in Asia. The study aims to determine the relationship of maternal factors to the position of the second stage labor and perineal rupture occurrence. This research applied a descriptive-analytic method using a cross-sectional research design. The research sample was 102 respondents, accidental random sampling, which was all labor with perineal rupture in July to November 2018. Statistical tests used chi-square. The results of perineal rupture with maternal age was p-value 0.042 (p <0.05), perineal rupture with maternal parity was p-value 0.01 (p <0.05). Suggestions for various maternal positions in maternity and ANC classes to prevent perineal rupture.


Author(s):  
Ana Zakiyah ◽  
Duwi Basuki ◽  
Windu Santoso

Discharge planning is one of the activities in the provision of nursing care on patients in the hospital, it will have a shortening impact on patient care in the hospital and reduce the patient's recurrence rate, but the implementation is not appropriate. so far, implementation of Discharge planning is still to be done after the patient finished having treatment by making a summary of the recording of patients return. Various characteristic factors of nurses can influence the implementation of discharge planning in hospital. The research purpose was to know the relationship of factors that influence discharge planning with the implementation of discharge planning. The research design used was cross-sectional, the instrument used was the questionnaire about the characteristics of the nurses and the implementation of discharge planning. The population of research was nurses who served in the inpatient room RSI Sakinah Mojokerto number of 80 nurses and obtained the number of 67 samples with proportional random sampling technique. The result of analysis with pearson correlation for age, education, length of work and chi-square for marital status showed that the characteristics of nurses related to discharge planning implementation were educational factor with p-value 0,023. The higher the nurse education caused more critical, logical and systematic in thinking so as to improve the quality of its work and the greater the desire to utilize the knowledge and skills it possesses keywords        : discharge planning, nurses, education


2020 ◽  
Vol 3 (2) ◽  
pp. 51
Author(s):  
Ikawati Setyaningrum ◽  
Firman Hidayat ◽  
Ratna Widhiastuti

Preceptorship is one method of guidance with one to one relationship in the scope of nursing which is considered good enough to add skills in care, both soft skills, hard skills and attitude of the nursing profession. Many factors affect the implementation of preceptorsip in hospitals. This study aims to determine the relationship between clinical instructional motivation and the implementation of preseptorship at Dr. Soeselo Slawi. This research is a quantitative study and the type of descriptive correlation research design with cross sectional approach. The sampling technique used was a total sampling of 39 people. The research instrument uses a motivation questionnaire containing 26 statements, whereas for Preceptorship uses a questionnaire containing 10 statements. Chi square analysis results showed that the p value was 0.007 (<0.005), which means there was a significant relationship between CI motivation and the implementation of Preseptorship. The hospital is expected to be able to choose nurses who will become CIs according to certain competency and knowledge standards, as well as specializing CI assignments so that they do not overlap with patient service tasks.  Keywords: Motivation. Clinical instructure, preceptorship


2019 ◽  
Vol 12 (4) ◽  
pp. 244-252
Author(s):  
Rian Maylina Sari ◽  
Muhammad Arifki Zainaro

LEADERSHIP STYLE, MOTIVATION IN EFFECTIVE PATIENT ROUNDING TECHNIQUESBackground : The Nursing round is the way for a nurses to discuss more about the problems and needs of patients and is a learning process for nurses it hopes of improving cognitive, affective, psychomotor and motivated bias. The results of the interview with the head of the Raden Mattaher General Hospital operating room in Jambi found that nursing rounds were very rare.Purpose: The study is to determine the relationship between nurse motivation and leadership style of nursing rounds in the Surgical Inpatient Room of Raden Mattaher Hospital in Jambi City.Methods: The research was used a quantitative research with cross sectional approach. This study was conducted in the Surgical hospitalization rooms. The population of this study were all of nurses who worked in the Surgical Inpatient Room of Raden Mattaher Hospital in Jambi which totaling 38 nurses. The samples were taken in total sampling thenique. The data collection did by filling out a questionnaire. The data analysis used univariate and bivariate by using chi square test.Results: The results of this study indicated that of 38 respondents, 55.3% had low motivation, 71.1% with good leadership style and 57.9% who did a nursing round. There is no relationship between nurses' motivation for the nursing round with p value 0.122> 0.05. There is a relationship of leadership style to the nursing round because the p value is 0.002 <0.05.Conclusion: The results of this study indicate that the leadership style influences the nursing round.Latar Belakang: Ronde keperawatan merupakan media bagi perawat untuk membahas lebih dalam masalah dan kebutuhan pasien serta merupakan suatu proses belajar bagi perawat dengan harapan dapat meningkatkan kemampuan kognitif, afektif, psikomotor dan bisa termotivasi. Hasil wawancara kepada kepala ruangan bedah RSUD Raden Mattaher Jambi diketahui ronde keperawatan sangat jarang sekali dilakukan.Tujuan: Penelitian ini untuk mengetahui hubungan motivasi perawat dan gaya kepemimpinan terhadap ronde keperawatan diruang rawat inap bedah RSUD Raden Mattaher Jambi.Metode: Penelitian ini adalah penelitian kuantiatif dengan pendekatan cross sectional. Penelitian ini dilakukan diruang rawat inap bedah, dengan populasi penelitian seluruh perawat pelaksana yang berkerja diruang rawat inap bedah RSUD Raden Mattaher Jambi yang berjumlah 38 perawat. Sample diambil secara total sampling. Pengumpulan data dengan menggunakan pengisian kuesioner, analisis yang digunakan adalah univariat dan bivariat dengan menggunakan uji chi square.Hasil: Hasil penelitian ini menunjukkan bahwa dari 38 responden, 55,3% memiliki motivasi rendah, 71,1% dengan gaya kepemimpinan baik dan 57,9% yang melakukan ronde keperawatan. Tidak terdapat hubungan motivasi perawat terhadap ronde keperawatan dengan p value 0,002 > 0,05. Terdapat hubungan gaya kepemimpinan terhadap ronde keperawatan karena nilai p value 0,002<0,05.Kesimpulan : Hasil penelitian ini menunjukkan bahwa gaya kepemimpinan mempengaruhi ronde keperawatan. 


Author(s):  
Kamariah Kamariah ◽  
Arifin Arifin ◽  
Gunung Setiadi

Low back pain is one of the musculoskeletal disorders resulting from the wrong ergonomics. Such conditions can occur in the informal work sector, such as clothes tailors at the Martapura Bauntung Batuah Market. The purpose of this study was to determine the relationship of work position with complaints of lower back pain in clothes tailors at the Bauntung Batuah Market Martapura. This study is an analytical study with a cross-sectional approach. The sampling technique uses total sampling with criteria for male sex so that the number of samples is 43 people. Data will be analyzed using the x2 test (Chi-square). The results of the statistical analysis obtained the value of the work position p-value of 0,000 meaning that there is a relationship between the work position and complaints of lower back pain in the clothes tailor at the Martapura Bauntung Batuah Market. For other researchers, further research needs to being done on other factors such as individual factors and physical environmental factors that can cause complaints of lower back pain.


2021 ◽  
Vol 9 (2) ◽  
pp. 10-18
Author(s):  
Anitha Anitha

Hypertension is commonly occurred by a number of elderly and adversely affects vital organs such as the heart and kidneys so that it can cause death. Deaths by hypertension can be prevented and treated by treating hypertension. Handling of hypertension is pharmacology handling and non-pharmacology handling. The purpose of this study was to determine the relationship of knowledge level with the handling of hypertension in the elderly in RT 10 Kelurahan Rawa Buaya. The research design used was cross-sectional design and data were collected using a questionnaire. The sample amounted to 48 respondents and was taken by random sampling. Result of research based on chi-square statistical test, there is a significant correlation between knowledge level with hypertension handling in the elderly (p-value = 0,002). The conclusion of the research shows that there is a correlation between the level of knowledge with the handling of hypertension in the elderly in the RT 10 Kelurahan Rawa Buaya. Suggestions for researchers further expected this research can be a reference and the beginning for much more research about the factors that affect the handling of hypertension in elderlyKeywords: Knowledge, Seniors, Hypertension Handling


Author(s):  
Ratih Handayeni ◽  
Evi Nurhidayati

The problem of children’s growth in preschool age can decrease the human resource quality in the following days when it cannot be detected in early phase. Mother’s assistance of her children is very needed in the first 5 years of golden age. This is the phase where they play and learn with their mother. This study was done to compare between non worker mothers and worker mothers with the problems of emotional mental. The purpose of this study was to identify the relationship of mother’s work status and emotional mental problem at preschool students at TK Annur III Maguwoharjo, Sleman Year 2018. This study was an analytic survey with Cross-Sectional Approach. The independent variable was the problem of emotional mental, and the dependent variable was the mother’s work status. The population in this study involved all workers and non-worker mothers with 149 of students at TK Annur III Maguwoharjo, Sleman while the samples were 140 students. The questionnaire of this study used Emotional Mental Method as a prime data.  The Design of sampling was non probability sampling as a simple consecutive sampling. Statistical analysis for data evaluation were carried out by using Chi Square p= 0.005. The analysis results showed the work status of mothers with emotional mental problems at preschool students at TK Annur III Maguwoharjo, Sleman (P-Value=0.000) with the odd ratio was 415.4; 95% CI; 51.6 to 3339.8. There was significant relationship between mother’s work status and problems of emotional mental at the preschool students of TK Annur III Maguwoharjo, Sleman.    


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