scholarly journals Factor Influencing Depersonalization on Prison Employees

2016 ◽  
Vol 7 (1) ◽  
pp. 109
Author(s):  
Marinela Pane
Keyword(s):  
Research Method ◽  
Quantitative Research ◽  
Great Distance ◽  
Three Dimensions ◽  
Prison Staff ◽  
Factors Influencing ◽  
Key Factor ◽  
Low Levels ◽  
And Performance

The prison staff is a key factor in the progress of the institution which means that their behaviour directly affects the services it provides. Prisons aim serving the sentence and rehabilitation of prisoners. If the employees of the institution will feel tired, stressed, consume professionally then decrease their effectiveness and performance, which has a direct effect on the life of a prisoner. Professionals dehumanized do not help in achieving the final goal of rehabilitation and teaching positive behaviour of prisoners. This study investigates one of three dimensions of burnout, depersonalization. The aim is to measure the level of depersonalization of the prison staff and to identify the factors influencing it. Quantitative research method was used for data collection and analyse. Cristina Maslach Inventory is completed from 290 participants, aiming to measure the level of depersonalization. The study found out that male professionals, divorced, those who work with the target of the men, and an employee who had a great distance from the place of work were more dehumanized. The quality of relationship with superiors and colleagues affects depersonalization. The less level of communication and cooperation in organization the higher is the level of emotional exhaustion, consequently the level of depersonalization is higher. As conclusion the prevalence of depersonalization is evident in prison staff, but in low levels. Dominant factors influencing depersonalization are the quality of relationship with superiors and colleagues.

scholarly journals Strategi Peningkatan Kompetensi Aparatur Sipil Negara Melalui Peningkatan E-Literasi dan Edukasi Kebijakan Publik

2020 ◽  
Vol 14 (1) ◽  
pp. 27-36
Author(s):  
Apandi Apandi
Keyword(s):  
Public Policy ◽  
Human Resources ◽  
Research Method ◽  
Public Services ◽  
Improve Performance ◽  
The Public ◽  
Secondary Sources ◽  
Low Levels ◽  
Performance Results

E-literacy and education are important components in improving the quality of human resources needed in an organization. The purpose of this study is to reveal the importance of e-literacy and public policy education. The State Civil Apparatus (ASN) requires e-literacy and education to improve performance results so that public services can be maximized. This becomes interesting research in the development of science-based on the real events that occur in Indonesia. Where so far, e-literacy and education is only intended for the public, especially millennial generation. The research method used is the study of literature where data is obtained through various secondary sources that are relevant to theoretically strengthen research results. The findings explain that e-literacy and education are effective and efficient strategies in overcoming budget constraints and low levels of ASN competence. With e-literacy and public policy education, it is hoped that the professionalism of the ASN bureaucracy will increase and the quality of public services will be better.

SALESPEOPLE MOTIVATION AS KEY FACTOR IN ACHIEVING SALES MANAGEMENT GOALS IN HOTEL INDUSTRY

2006 ◽  
Vol 12 (2) ◽  
pp. 155-169
Author(s):  
Darko Lacmanović
Keyword(s):  
Sales Management ◽  
Hotel Industry ◽  
Working Hours ◽  
Sales Force ◽  
Three Dimensions ◽  
Sales Managers ◽  
Job Commitment ◽  
Sales Personnel ◽  
Key Factor ◽  
And Performance

Sales management acitivities such as monitoring, directing, evaluation and rewarding represents useful ways for increasing the salesperson job satisfaction and organizational commitment. Motivating the sales effort ussually include three dimensions: intensivity, persistence and choice. By inspiring salespeople on greater job commitment, sales managers keep managerial tools to stimulate latent sales efforts and performance. Rewarding system based on »straight« salary result in unmotivated sales personnel who, in that case, connect their work engagement solely with realization of working hours not with realization of sales volume. Segmentation of sales force, grouping the salespersons according to their motivation needs and offering them diverse rewarding systems per each group, presents inovative approach to challenges of motivation the salespeople.

Correlates of Local Union Officers' Satisfaction

1992 ◽  
Vol 70 (2) ◽  
pp. 459-465 ◽  
Author(s):  
Brian P. Heshizer ◽  
Harry J. Martin
Keyword(s):  
Demographic Variables ◽  
Three Dimensions ◽  
National Union ◽  
Local Union ◽  
Quality Of Worklife ◽  
Perceived Performance ◽  
The Difference ◽  
And Performance ◽  
Theoretical Conceptualization

Three models of satisfaction with the national union were tested by regression analysis on a sample of 139 elected local union officers. The first model ( expectations-performance) hypothesized satisfaction to be a function of expectations of union performance and perceived performance on three dimensions, wages and benefits, quality of worklife, and member-union relations. The second model ( discrepancy) considered satisfaction to be a function of the difference between expectations and performance on these three dimensions. The third model ( instrumentality) hypothesized satisfaction as a function of union beliefs and demographic variables in addition to the expectations and perceived performance measures. The expectations-performance and discrepancy models accounted for less variance in satisfaction than the instrumentality model. Satisfaction with the national union was related to union strength and quality of leadership. These findings indicate that the theoretical conceptualization and correlates of satisfaction with the national union differ from models of satisfaction with the local union.

scholarly journals Pengaruh Kompetensi Auditor, Kompleksitas Tugas, Skeptisme Professional terhadap Kualitas Audit dengan Due Professional Care sebagai Variabel Moderating pada Kantor Akuntan Publik di Medan

2021 ◽  
Vol 6 (1) ◽  
pp. 47-57
Author(s):  
Sophia Tanady ◽  
Jessy Meilavia ◽  
Wilsa Road Betterment Sitepu
Keyword(s):  
Research Method ◽  
Quantitative Research ◽  
Population Data ◽  
Government Agencies ◽  
Questionnaire Data ◽  
Quantitative Research Methods ◽  
Professional Care ◽  
Decision Complexity ◽  
Modern Era

In this modern era, the services of an auditor are very much needed by government agencies and private agencies because the results of the decisions made by auditors can reflect the transparency of an organization. An auditor must have an attitude of competence and good skepticism so that when assessing an organization, no mistakes occur. The attitude of complexity is also an attitude that must be possessed by an auditor where an auditor must be able to know what difficulties or obstacles will be faced in determining the outcome of the decision. Complexity also requires auditors to think about whether the task being carried out can be completed properly or not. The characteristics that exist in the auditor may reflect the quality of the audit produced by the auditor. The research method used is quantitative research methods with all members of public accountants used as population data and the use of the Likert scale as a reference in collecting questionnaire data. From the results of research that has been conducted in Medan, it can be concluded that.

scholarly journals ANALISA KUALITAS WEB EMPLOYEE SELF SERVICE (ESS) PADA PT. PLN UIPJBB MENGGUNAKAN METODE WEBQUAL 4.0 DAN IPA

2020 ◽  
Vol 3 (2) ◽  
pp. 230-244
Author(s):  
Heru Susanto ◽  
Suparni Suparni ◽  
Lilyani Asri Utami
Keyword(s):  
Information Quality ◽  
Gap Analysis ◽  
Three Dimensions ◽  
User Perceptions ◽  
Related Information ◽  
Access Information ◽  
Self Service ◽  
And Performance ◽  
Employee Self Service

PT PLN (Persero) West Java Development Main Unit (UIPJBB) has used an information system to make it easier for employees to access information and personnel activities such as attendance, leave, CV, information on the stages of requesting an Official Travel Letter (SPPD), and other related information. with staffing by using a web called Employee Self Service (ESS). The quality of ESS web services has never been measured based on user perceptions and levels of importance or expectations. This study intends to analyze the quality of the ESS web using WebQual 4.0 as a questionnaire consisting of three dimensions in the form of Usability, Information Quality, and Service Interaction dimensions, as well as using the IPA method to analyze the level of conformity, compliance (GAP), and quadrants. The results of the level of conformity obtained from 22 statements were still below 100%. The test result statistic shows Asymp.Sig. (2-tailed) worth 0,000 means that there is a gap between Importance and Performance on the ESS website of PT PLN (Persero) UIPJBB. The average of the overall level of conformity is obtained 93.53%, which means that the performance on the web ESS is still below Importance and users are still not satisfied. While the results of GAP analysis are -0.262 <0, then the quality of performance is still lacking and cannot meet the interests of users.

scholarly journals Upaya Meningkatkan Kualitas Sumber Daya Manusia melalui Strategi Persaingan Usaha Ekonomi Kreatif Menuju New Normal (Studi Kasus Pegadaian Cabang Pelayanan Syariah (CPS) Bangkalan)

2021 ◽  
Vol 1 (1) ◽  
Author(s):  
Ismawati Ismawati ◽  
Mochammad Isa Anshori
Keyword(s):  
Qualitative Research ◽  
Human Resources ◽  
Research Method ◽  
Quality Of Services ◽  
New Normal ◽  
Great Demand ◽  
Economic Strategies ◽  
And Performance ◽  
The Many

The objectives of this study include knowing how to develop the quality of human resources, the extent to which the competitive strategy in improving the quality of services will be applied towards the new normal, how to improve the quality of human resources and performance competition strategies in the new normal era. The method used in this research is descriptive qualitative research method. The results showed that CPS Bangkalan Pegadaian to improve or develop the quality of human resources through increasing creative economic strategies by means of improving several products and CPS Bangkalan Pegadaian systems, including the Digital Sharia Pawnshop Application (PSD), Amanah Financing, Gold Savings and Arrum. The product and system of the CPS Bangkalan Pegadaian that is in great demand by customers is gold savings. This product is in great demand because it is easy to access, the process is fast, and there are fewer requirements to fulfill. The obstacles faced are the lack of socialization to customers, the many requirements.

scholarly journals EXPLORING THE ASSOCIATION BETWEEN R&D EXPENDITURE AND THE JOB QUALITY IN THE EUROPEAN UNION

2020 ◽  
Author(s):  
Fernando Almeida ◽  
Nelson Amoedo
Keyword(s):  
European Union ◽  
Working Hours ◽  
Linear Analysis ◽  
Job Quality ◽  
Three Dimensions ◽  
The European Union ◽  
Key Factor ◽  
Socially Relevant ◽  
And Cluster Analysis

<p><em>Investment in research and development is a key factor in increasing countries' competitiveness. However, its impact can potentially be broader and include other socially relevant elements like job quality. In effect, the quantity of generated jobs is an incomplete indicator since it does not allow to conclude on the quality of the job generated. In this sense, this paper intends to explore the relevance of R&amp;D investments for the job quality in the European Union between 2009 and 2018. For this purpose, we investigate the effects of R&amp;D expenditures made by the business sector, government, and higher education sector on three dimensions of job quality. Three research methods are employed, i.e. univariate linear analysis, multiple linear analysis, and cluster analysis. The findings only confirm the association between R&amp;D expenditure and the number of hours worked, such that the European Union countries with the highest R&amp;D expenses are those with the lowest average weekly working hours.</em></p>

scholarly journals People in City: The relation of urban park and the quality of life

2017 ◽  
Vol 2 (6) ◽  
pp. 311
Author(s):  
Hazlina Hamdan ◽  
Nurul Shakila Khalid ◽  
Nurul Faizah Baba
Keyword(s):  
Quality Of Life ◽  
Sustainable Development ◽  
Research Method ◽  
Quantitative Research ◽  
Well Being ◽  
Urban Park ◽  
User Group ◽  
Psychological Well Being ◽  
The City

Well-designed of an urban park is one of the best ways to achieve the city sustainable development and contributes to the quality of life in many ways. Central to this argument is the claim that the variables need to be considered and thus, this research was conducted to assess the quality of urban park by empirically evaluating through behavioral competencies and psychological well-being from the model of Lawton’s Quality of Life. A quantitative research method was employed for the research with 138 respondents in Taman Lembah Bukit SUK, Shah Alam. Results confirm that the urban park provides the potential for psychological well-being, but it often underutilized and attract the aged of 19-50 years old of a user group.

scholarly journals Teachers’ Opinions about the Effect of Chemistry Demonstrations on Students’ Interest and Chemistry Knowledge

2020 ◽  
Vol 10 (2) ◽  
pp. 9-25
Author(s):  
Luka Vinko ◽  
Seamus Delaney ◽  
Iztok Devetak
Keyword(s):  
Quantitative Research ◽  
Teaching Experience ◽  
Research Approach ◽  
Online Questionnaire ◽  
Educational Approach ◽  
Knowledge Based ◽  
Chemical Concepts ◽  
And Performance ◽  
The Impact

Chemistry is an experimental discipline that uses experimentation as one of its most important research methods. Laboratory work and other practical work are therefore also essential in chemistry lessons. Chemistry demonstrations are used by teachers as an educational approach that can increase students’ interest in chemistry and motivate them to learn chemical concepts with understanding. However, if the students are actively involved in the chemistry demonstration, it can be just as effective as or even more effective than students’ learning through experiments. The purpose of this research is to examine teachers’ opinions about the impact of chemistry demonstrations on students’ interest and chemistry knowledge. Based on a quantitative research approach, 81 primary and secondary school teachers from different regions of Slovenia participated in this study. Participating teachers completed an online questionnaire on their perceptions of the impact of chemistry demonstrations on students’ interest and performance in chemistry classes and on the quality of students’ knowledge of chemistry. The results show that regardless of the years of teaching experience and the frequency of performing chemistry demonstrations, the participating teachers consider such demonstrations to have a positive effect on the motivation and performance of the students in chemistry and on the quality of the students’ knowledge of chemistry.

scholarly journals Factors influencing the modal choice to access elementary school in supporting Surakarta as child friendly-city

2019 ◽  
Vol 280 ◽  
pp. 03022
Author(s):  
Erma Fitria Rini ◽  
Rufia Andisetyana Putri ◽  
Mulyanto ◽  
Musyawaroh ◽  
Dara Sinta Nugraheni
Keyword(s):  
Elementary School ◽  
Elementary Schools ◽  
Research Method ◽  
Quantitative Research ◽  
Modal Choice ◽  
Factors Influencing ◽  
The People ◽  
Neighborhood Unit ◽  
Child Friendly ◽  
The City

Elementary school, as criteria of a friendly city, should beavailable inside a neighborhood unit (NU). There is only one out of 109NU in Surakarta City that does not have an elementary school. However,67% of the people of Surakarta choose elementary schools outside theirNU. They use various modes of transportation because their school is outof reach for walking. Nevertheless, there are people who do not walk eventhough they are in their NU. This study aims to determine the factors thatinfluence the modal choice in accessing schools in the city of Surakarta. This research used a quantitative research method with multinomiallogistic regression analysis to analyze 14 factors obtained from thetheoretical review. The result shows that there are six factors that influencethe modal choice to access elementary school, i.e. family member; carownership; householder occupation; time of trip made; road separator; andhouseholder age.

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