scholarly journals Kualitas Pelayanan Publik Di Kantor Desa Parigi Kecamatan Tinggimoncong Kabupaten Gowa

2017 ◽  
Vol 3 (1) ◽  
pp. 47
Author(s):  
Musdalipa Musdalipa ◽  
Anwar Parawangi ◽  
Ihyani Malik

The aim of the study is to find out how the quality of Public Service at the Parigi village office, District Tinggimoncong, Gowa. The research method used was a qualitative descriptive study. There were 16 informants and the data were collected through interview, observation, and documentation. The technique of data analysis was conducted through the stages of data reduction, data presentation and data verification. The results of the research showed that generallythe quality of public services at the village office of Parigi, District Tinggimoncong,Gowabased on the five indicators, namely, tangible, reliability, responsiveness, assurance, and empathy was still less qualified, as well as the apparatus of Parigi village should further improve theservice quality again to increase the ability and motivation, and the most important thing is disciplineKeywords: quality, service Penelitian ini bertujuan untuk mengetahui bagaimana Kualitas Pelayanan Publik Di Kantor Desa Parigi Kecamatan Tinggi moncong Kabupaten Gowa. Metode penelitian yang digunakan adalah jenis penelitian deskriptif kualitatif. Informan berjumlah 16 orang dengan menggunakan teknik pengumpulan data melalui wawancara, observasi dan dokumentasi. Teknik analisis data penelitian melalui tahapan reduksi  data, penyajian data, dan verifikasi data. Hasil penelitian ini menunjukkan bahwa umumnya kualitas pelayanan publik di  Kantor Desa Parigi Kecamatan Tinggi Moncong Kabupaten Gowa yang di lihat dari  lima indicator yaitu, berwujud, kehandalan, ketanggapan, jaminan, dan empati masih kurang berkualitas.  Begitupun aparatur Desa Parigi harus lebih meningkatkan kualitas pelayanananya lagi dengan meningkatkan kemampuan dan motivasi yang paling utama kedisiplinan. Kata Kunci : Kualitas, Pelayanan

2019 ◽  
Vol 3 (1) ◽  
Author(s):  
Yusutria Yusutria

The purpose of this study was to determine the efforts to improve the professionalism of PAUD teachers in improving the quality of Harapan Bangsa City PAUD education. Qualitative descriptive research method, while data collection techniques are based on observation, interviews, documentation. The data analysis techniques are based on data reduction, data presentation, and conclusions. PAUD institutional constraints include educational qualifications, experience, infrastructure, managers, welfare. Efforts to improve the professionalism of PAUD teachers by providing scholarships, workshops, seminars, adequate facilities, and infrastructure, as well as maintaining smooth communication with both foundations, teachers, and parents.Keywords: Professionalism, PAUD Teachers, Quality of Education Abstrak Tujuan dari penelitian ini adalah untuk mengetahui upaya meningkatkan profesionalitas guru PAUD dalam meningkatan mutu pendidikan PAUD Harapan Bangsa Kota Padang. Metode penelitian deskriptif kualitatif, sementara teknik pengumpulan data berdasarkan dengan observasi, wawancara, dokumentasi. Adapun teknik analisis data berdasarkan pada reduksi data, penyajian data dan kesimpulan. Kendala lembaga PAUD di antaranya kualifikasi pendidikan, pengalaman, sarana prasarana, pengelola, kesejahteraan. Upaya meningkatkan profesionalisme guru PAUD dengan memberikan beasiswa, workshop, seminar, fasilitas sarana prasarana yang memadai, serta tetap menjaga lancarnya komunikasi baik dengan pihak yayasan, guru, dan orang tua. Kata Kunci: Profesionalitas, Guru PAUD, Mutu Pendidikan.


Author(s):  
Farah Aruni Aqsati

The purpose of this study is to determine the accountability in terms of planning, management, and accountability of village funds in Panggungharjo Village, Sewon District, Bantul Regency. In addition, it is also to find out the development and empowerment of potential communities in Panggungharjo Village. This research is a qualitative descriptive study through methods of data collection, data reduction and data presentation. Village fund planning is carried out together with the APBDes report and submission of the RAPDes from the village to the district. Management is carried out through meetings between the village head, village secretary, financial division, and development division. The accountability of village fund management is submitted with the APBDes report by the Village Head to the District Head. It then is forwarded from the District Head to the Head Regency of Bantul based on the existed regulation. Developing the potency of the community in Panggungharjo Village includes the establishment of activity units such as BUMDes Panggung Lestari, Bapel JSM, SADEPA, Bumi Panggung and Pakarti.


2021 ◽  
Vol 4 (1) ◽  
pp. 52-59
Author(s):  
Ruddie Albert Lengkong ◽  
Wilson Bogar ◽  
Recky Sendow

This study aims to analyze and explain the quality of public services at Tomohon Municipal Market Agency. The research method used a qualitative approach and informants as data sources were determined by purposive (purposive sampling) and snowball sampling. Data was collected through interview, observation, and documents. Data analysis is an interactive qualitative analysis with data analysis activities, which are data reduction, data presentation, and drawing conclusions or verification. The results showed that the public service quality of Tomohon Municipal Market Agency responded by the community as service recipients, traders or sellers and visitors of Tomohon Beriman Market was not satisfactory. This response is based on an assessment of 4 out of the 5 dimensions used to analyze and measure service quality, (1) physical aspects (tangibles), (2) dimensions of awareness or desire to help the community or customers and provide fast service, (3) dimensions of politeness, trust, and respect for consumers, and (4) dimensions of approaching, and trying to determine consumers’ wants and needs have not been implemented properly, excluding for dimension (5) the ability to provide services appropriately and correctly has shown the professionalism expected in carrying out its services.


2019 ◽  
Vol 4 (1) ◽  
Author(s):  
Agus Ahmad Nasrulloh ◽  
Ikhsanul Fadillah

Barbershop business in Tasikmalaya District is increasingly prevalent, including in Singaparna District, but not all Barbershop in Singaparna District are visited by consumers. Competition between Barbershop is found in excellent service quality for consumers, the application of a quality service affects the development of customer satisfaction. The research method used is descriptive method with a qualitative approach. Data is obtained through direct interviews with owners of barbershop and consumers. Then the data is analyzed through the stages of data reduction or simplification, data presentation / presentation (Data Display), and drawing conclusions. The results showed that the quality of services provided in five Barbershop in Singaparna Subdistrict, Tasikmalaya Regency was quite good, this can be seen from the efforts made such as prioritizing appearance, neatly arranged facilities, tools that are always ready to use and choosing a strategic place. The reliability and responsiveness of barbershop can be seen from the consumer's assessment of indicators of reliability, responsiveness, empathy and assurance from Barbershop which is quite good.


2020 ◽  
Vol 7 (2) ◽  
pp. 97
Author(s):  
Fatah Dwi Priyono

The purpose of this study is to determine the effectiveness of the implementation of the village movement program (Gerdema) in the Village Island Cow District Mentarang Malinau District. This research method using explorative method with inductive approach. To obtain data of the researcher using data source in the form of person, place, and paper. Data collection techniques that the author uses are observation, interviews, and documentation. To answer and express the problems to the phenomenon that occurs the researcher uses data analysis in the form of data reduction, data presentation, and data verification. The result of the research shows that the implementation of Gerdema program in Cow Village Village of Mentarang Sub-district is not yet fully effective. It can be seen from the effectiveness indicator that is obtained by the researcher that is the success of the program, the success of the target, the satisfaction of the program, the level of input and output, and the achievement of the objective still not enough. Keywords: Effectiveness, Policy, Gerdema


2020 ◽  
Vol 1 (2) ◽  
pp. 181-193
Author(s):  
Komalasari Komalasari ◽  
Yasir Arafat ◽  
Mulyadi Mulyadi

This study determined the management competence of principals in improving the quality of education in SD Negeri 1 Epil, Lais District, Musi Banyuasin Regency. This research method is a qualitative descriptive. Sources of data in this study were teachers who assisted in the learning process at SD Negeri 1 Epil, Lais District, Musi Banyuasin Regency. Data collection techniques in this study include 1) interviews and 2) documentation. The data analysis used in this study were 1) data reduction, 2) display or presentation of data and 3) conclusions and data verification. The results showed that the management competence of the principal in improving the quality of education in Lais District was good. This paper contributes to upgrade the principal’s management competence in order to improve the quality of education.


Author(s):  
Suparman Suparman ◽  
Achmad Dahlan Muchtar ◽  
Putriyani S. ◽  
Saidang Saidang

This research describes the role of Muhammadiyah organizations in fostering Islamic communities in Enrekang Regency. The problems examined in this paper are focused on the development of Muhammadiyah in Enrekang Regency and the role of Muhammadiyah organizations through the charity of its efforts in fostering the Islamic community in Enrekang Regency. This research is a qualitative descriptive study using historical, sociological, cultural, religious and educational approaches. The instruments used in this study were researchers doing with aids in the form of interview guidelines, cameras and voice recorders. The data analysis technique used is a descriptive data analysis. The results showed that Muhammadiyah association quickly developed branches and branches to all corners of the village, several educational business charities established ranging from paud/kindergarten level to higher education, and the growing number of Muhammadiyah members and sympathizers. The construction of the Muhammadiyah Alliance through branches and branches and charitable efforts in fostering Islamic society slowly shifted the religious attitude of the community coloured by the traditions of Hinduism, animism and dynamism (shirk) to the Tauhid faith.


2018 ◽  
Vol 4 (1) ◽  
Author(s):  
Ernia Duwi Saputri, S.Pd., M.H.

Public Service Analysis of Village Tlanak Support of Lamongan District. The purpose of this research is to know the quality of Public Service of Village Government of Tlanak Kedungpring District of Lamongan Regency, to know the supporting and inhibiting factors and solution of Public Service of Village Government of  Tlanak Kedungpring District of  Lamongan Regency and to know the implementation of Good Governance in Public Service of Village Government of Tlanak Kedungpring District of Lamongan Regency. The type of this research is non-doctrinal (sosiologis) legal research. Non-doctrinal method is a type of scientific study with the intention just to learn just and not to teach something doctrine. The research method used is research method with qualitative analysis. The results of this study concluded that the quality of Public Service Village Tlanak Kedungpring District Lamongan through Programs, policies, and attitudes is Services Open, easy and accessible by all parties who need and provided adequate and easy to understand, can be accounted for in accordance with the provisions of legislation - invitation, inhibiting the public service of Tlanak village administration of Kedungpring Sub-district of Lamongan Regency is seen in the condition of society which still have a lot of parochial political culture. The solution of inhibiting factor of public service in Tlanak Village, Kedungpring Sub-district, Lamongan Regency by strengthening service system, improving professionalism of each employee, conducting public awareness program to help dissemination and comprehension of information to society about matters related to service activity and giving sanction that is firm. The village government of Tlanak Kedungpring District of Lamongan Regency has not fully implemented the Good Governance principles in the implementation of the village government's tasks, functions, authorities, rights, and obligations in terms of planning, service, implementation of village development, especially those related to village governance.Keywords: Quality Analysis of Public Service, Good Governance.


2021 ◽  
Vol 13 (2) ◽  
pp. 193
Author(s):  
Markus Deli Girik Allo ◽  
Nilma Taula’bi ◽  
Elim Trika Sudarsih ◽  
Eka Prabawati Rum

The purpose of this study was to investigate the cultural values in the ritual of Bulangan Londong Sembangan Suke Barata as part of the Toraja indigenous people life. The research method used in this study is a qualitative method. Meanwhile, the respondents involved in this study include culturist, linguists, and the Toraja community. The research instruments used in this study were document files, interviews with the subjects, and observations using a video recorder that recorded the ritual process of Bulangan Londong Sembangan Suke Barata. The data analysis technique in this study includes three main steps, namely data reduction, data presentation, and drawing conclusions. The results showed that the cultural values contained in the rituals of the Bulang Londong Sembangan Suke Barata were 'Manuk' which symbolized the value of the work ethic, 'Ussembang Suke Barata' which represented the religious value of bamboo slashed by 'Mina', and 'Kayunan Londong' which personifies the leader's patriotic value.Tujuan dari penelitian ini adalah untuk menyelidiki nilai-nilai budaya dari ritual bulangan londong sembangan suke barata dari masyarakat adat Toraja. Penelitian ini menggunakan metode kualitatif. Responden penelitian ini adalah budayawan, ahli bahasa, dan komunitas Toraja. Instrumen penelitian yang digunakan adalah file dokumen, wawancara dengan subjek, dan pengamatan dengan menggunakan perekam video pada ritual bulangan londong sembangan suke barata. Teknik analisis data mencakup tiga langkah utama, pengurangan data, presentasi data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa nilai-nilai budaya yang terkandung dalam ritual bulangan londong sembangan suke barata adalah manuk yang melambangkan nilai etos kerja, ussembang suke barata yang mewakili nilai religius bambu yang ditebas oleh mina, dan kayunan londong sebagai personifikasi nilai patriotik pemimpin.


Author(s):  
Lisna Sandora

The people of Tilatang Kamang, Agam Regency, West Sumatra have a tradition, namely the tradition of khatam Qur'an children. This tradition is a celebration / gratitude for the success of children in completing their recitation of the Koran (khatam). Usually this activity is held once a year, to be precise during school holidays. This tradition is a tradition that is ingrained in the life of the Tilatang Kamang community. This Quranic tradition of khatam is also found in several other areas in Minangkabau, but each region has its own uniqueness. In Tilatang Kamang this ceremony is enlivened by barracks around the village, the aim is to inform the crowd that there are several children in this area who have successfully finished reading the Qur'an (finished their studies) and can read the Koran properly and correctly. . The ceremony ended with the announcement of the winners of the khatam participants in the recitation of the Qur'an. The research method used is descriptive qualitative with an ethnographic approach. The data collection technique was done by interview and observation, while the data analysis technique used data reduction, reflection, and conclusion. The results of this study illustrate that the Khatam Qur'an ceremony has become a tradition for the Tilatang Kamang community of the Agam Regency for children who have completed their studies and also as one of the requirements for children to continue their education to a higher level.


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