scholarly journals Analysis of Employee Recruitment in Improving Performance in the Accommodation Service Business

2021 ◽  
Vol 8 (1) ◽  
pp. 59
Author(s):  
Muhammad Yusuf
Keyword(s):  
Employee Performance ◽  
Vocational High School ◽  
Employee Education ◽  
Employee Recruitment ◽  
Tourism Sector ◽  
Tourism Education ◽  
Hotel Service ◽  
Recruitment System ◽  
Almost All ◽  
Service Standards

The economic development of a region, especially in the development of the tourism sector, cannot be separated from the development of its human resources. This study aims to see the employee recruitment system, employee performance, and employee education qualifications at hotels in the city of Parepare. 7 informants are leaders and/or employees who are taken from hotels who are deemed to be able to represent the whole hotel in Parepare City. This research is applied research with a qualitative approach. Data were analyzed descriptively. Observations were made at seven hotels as the object of research, one of which recruited employees openly, while the other six hotels did not. Of all employees in the seven hotels, only a small proportion have educational qualifications with a tourism background. There is one hotel that has employees with a tourism education background, but only at the level of vocational high school education, besides that employee performance is generally still low in almost all hotels, only one hotel which according to our observations is quite good in terms of hotel service standards. The results showed that the recruitment system has not been implemented openly, employee performance is still low and educational qualifications are not following the needs of the workforce in the hotel industry

scholarly journals PENGARUH TINGKAT PENDIDIKAN TERHADAP PRESTASI KERJA KARYAWAN

2019 ◽  
Vol 2 (1) ◽  
pp. 47-56
Author(s):  
Iba Gunawan ◽  
Muhamad Riza
Keyword(s):  
Work Performance ◽  
Employee Performance ◽  
Hypothesis Test ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Education Level ◽  
T Test ◽  
Employee Education ◽  
Variable Level ◽  
Analysis Technique

Indonesia Power UP Suralaya Cilegon as one of the State-Owned Enterprises currently employs as many as 733 people with various expertise and education levels.With the large number of employees/worker involved in the company PT. Indonesia Power UP Suralaya Cilegon, researchers are interested in reviewing or knowing whether there is a significant influence on the level of education on the work performance of employees in the company. The method used in this research is descriptive method with quantitative analysis. The sample in this study were 110 employees from 733 employees of PT Indonesia Power UpSuralayaCilegon. Data collection techniques used are questionnaire methods. The data analysis technique used is multiple linear regression analysis technique with the hypothesis test used is the t test and F test. Based on the results of the study it can be concluded that (1) The results of the calculation of the percentage of employee education level taken based on the respondent's overall answer of 80% which shows that most of the employees in the company have high school / vocational education. 2) With a significance of 5% it can be obtained the price of r table 1.661. It turns out that r count is greater than r table (0.276> 1.661), so the Hypothesis is rejected so that the Education Level does not have a significant effect on Employee Performance. Judging from the results of the output on the analysis of the calculation of the t test above, it can be concluded that the variable level of employee education does not affect employee performance. This is because the value of t count> t table (-2.240 <1.661) or significance <0.05 (0.029 <0.05) so the hypothesis is rejected.

scholarly journals PENGARUH MOTIVASI DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN SMK KSATRYA JAKARTA

2020 ◽  
Vol 9 (1) ◽  
pp. 40-55
Author(s):  
Budiman Abdulah
Keyword(s):  
Research Method ◽  
Work Motivation ◽  
Employee Performance ◽  
Research Data ◽  
Vocational School ◽  
Coefficient Of Determination ◽  
Research Model ◽  
Vocational High School ◽  
Independent Variables ◽  
Positive Effect

This study aims to examine and analyze the effect of Work Motivation and Discipline partially and or jointly on Employee Performance in Ksatrya Vocational High School. The research data was taken from a survey conducted on all employees at the Kstrya Vocational School. From a population of 46 employees using the Solvin formula a sample of 41 respondents was taken. The research method used is linear regression with 2 independent variables processed using SPSS. The results of the study stated that the coefficient of determination 0.550, which means the percentage contribution of the influence of independent variables (motivation and work discipline) to the dependent variable (employee performance) of 55.0% The remaining 45.0% is influenced or explained by other variables not included in this research model . The results showed that partially, Work Motivation and Discipline variables significantly positive effect on Employee Performance. And together (simultaneously), there is a significant influence of Work Motivation and Discipline on Employee Performance at SMK Ksatrya Jakarta.

scholarly journals Implikasi Erupsi Gunung Agung Terhadap Sosial Ekonomi Pelaku Pariwisata di Kelurahan Ubud, Kecamatan Ubud, Kabupaten Gianyar,Bali

2019 ◽  
Vol 7 (1) ◽  
pp. 1
Author(s):  
I Kadek Diana Putra ◽  
Luh Putu Kerti Pujani
Keyword(s):  
Social Economy ◽  
Secondary Data ◽  
Natural Phenomena ◽  
Data Types ◽  
Employee Education ◽  
Social Phenomena ◽  
Education Investment ◽  
Tourism Sector ◽  
Employee Welfare ◽  
The Village

Mount Agung eruption has a significant influence on the tourism sector. The tourism sector becomes the main sector of the Ubud community. This study aims to determine the implications of Mount Agung eruption on socio- economic tourism actors in the village of Ubud in the accommodation and restaurant business. This research is important to do because it is useful for tourism actors who are directly involved in the tourism sector so that it can deal with natural phenomena that unpredictable events occur. The research method in this report is using qualitative and quantitative data types. Sources of data used are primary and secondary data. Data collection techniques used are observation, interview, and documentation. Informant determination technique used is purposive sampling. Data analysis used is descriptive qualitative. The first thing to do is to observe for social phenomena and then to categorize the information obtained, then explain the categorization, then explain the categorization relationship and draw the general conclusion. The results of this research indicate that the implications of the Gunung Agung eruption on socio-economic tourism actors in Ubud Village include occupation of accommodations, restaurant visits, shortening employee work hours, employee income, employee welfare, family employee education investment, additional employee work that work in accommodation restaurant business. Keywords: Implication of Eruption, Social Economy, Tourism Actors

scholarly journals Evaluasi Kebijakan 5 Hari Kerja Terhadap Pencapaian Standar Pelayanan Minimal Pada Dinas Pendidikan Kota Mataram

2020 ◽  
Vol 4 (4) ◽  
Author(s):  
Ibnu Jauji ◽  
Sudirman Wilian ◽  
Untung Waluyo
Keyword(s):  
Employee Performance ◽  
Work Productivity ◽  
Work Intensity ◽  
Validity Data ◽  
National Education ◽  
Use Of Time ◽  
Analysis Technique ◽  
Working Day ◽  
Office Employees ◽  
Service Standards

This study aims to reveal employee performance on the effectiveness of the 5 working day policy in improving the implementation of the Minimum Service Standards at the Mataram City Education Office and to explain the factors inhibiting the implementation of 5 working days in relation to the achievement of Minimum Service Standards at the Mataram City Education Office. This research uses a qualitative approach with descriptive methods. This research was conducted at the Mataram City Education Office. Collecting data using observation, interviews and documentation. The data analysis technique uses three activity lines, namely data reduction, data presentation and conclusion drawing. Validity data using analysis techniques of credibility, transferability, dependability and confirmability. The results of this study indicate that the five-day work policy, both regarding the use of time and work discipline, work intensity, work initiative, and work atmosphere in the five working day policy collectively contributes positively to the work productivity of the Mataram City national education office employees. Employees feel happy with the policies implemented by the Education Office so that employee performance can increase towards achieving minimum service standards.

scholarly journals HE EFFECTS OF E-COMMERCE APPLICATION ON TRAVEL AGENCIES AND EMPLOYEE PERFORMANCE

2015 ◽  
pp. 360-369
Keyword(s):  
Information And Communication Technologies ◽  
Employee Performance ◽  
The Internet ◽  
Negative Effects ◽  
Business Environments ◽  
Travel Agencies ◽  
The Future ◽  
Negative Effect ◽  
Independent Travel ◽  
Almost All

E-commerce, which has been a very prominent issue with the help of current developments in information and communication technologies and worldwide prevalence of the internet, has been intensively used considering the benefits for both customers and businesses. Tourism businesses, which demand to be successful in such rapidly changing competitive business environments, attempt to develop e-commerce applications in order that they can compete with their competitors and make use of new opportunities. It is emphasized that despite the various benefits of e-commerce, it might also bring the end of some sectors, which have not developed essential arrangements and infrastructures for this virtual environment. It is estimated that the need for package tours, tour operators and travel agencies will decrease in the future depending on the growing interest in the independent travel, the number of searches that people make on the internet search engines and tendency to act in accordance with the travel programs. The primary aim of this study is to figure out how much travel agencies in EskiĢehir use the e-commerce, the positive and negative effects of e-commerce on travel agencies and how e-commerce is perceived by agency administrators and employees. Besides, this study aims at determining the relationship among the perceptions of these employees and their performance. Within the scope of this research, 61travel agencies operating in EskiĢehir were selected and a survey consisting of close-ended questions applied to these business administrators and employees. The results revealed that almost all travel businesses have a web site, and the most important reason why they use the internet is easy accessibility and getting new customers. Employees think that use of e-commerce will not have any negative effect on the future of their businesses. According to results of correlation analysis, there was significant relationship found between employees‘ perceptions about the effects of e-commerce use on businesses and their performance in which they are employed.

scholarly journals Pengaruh Tingkat Pendidikan, Usia, Dan Peringkat Penggajian (Grading) Terhadap Kinerja Pegawai Kantor Wilayah Direktorat Jenderal Perbendaharaan Provinsi Kalimantan Barat

2015 ◽  
Vol 10 (2) ◽  
pp. 385
Author(s):  
Muhammad Nur
Keyword(s):  
Employee Performance ◽  
Education Level ◽  
Low Grade ◽  
Employee Education ◽  
Regional Office ◽  
West Kalimantan ◽  
Level Of Education ◽  
Average Performance ◽  
Anova Test ◽  
Data Collection Technique

This study aimed to determine the effect of education level, age, rank and payroll (grading) on employee performance DJPB Regional Office of West Kalimantan Province. The method used is descriptive method, while data collection technique consists of observation, interviews, and questionnaires. Object of this research is all that exists in the Regional Office DJPB West Kalimantan which amounts to 67 employees. The analysis used was the Anova test and Independent Sample T Test. The results of this study showed that the mean performance is 104.31. For the ANOVA test of the level of education shows that F count larger than F table (4.313> 3.140) which means that H0 is rejected and it can be concluded that the average performance for the level of education is not the same or there is a difference. As for the differences found in employee education level education level S2 S2 which differ significantly with education level below the S1 and S1. For the ANOVA test for age showed that the F table Bigger than F count (3.140> 0.658) which means that H0 is accepted and it can be concluded that the average performance for the same level or age is no difference. To test for independent samples t grade indicates that the arithmetic ≤ t table ≤ t, ie -2.281 <1.997 <2.281, which means that H0 is accepted and it can be concluded that there is no difference between the average performance level of high grade and low grade.

scholarly journals The holiday carbon footprint in tourism education: Learning from practice and experience

2020 ◽  
Author(s):  
Bas Amelung ◽  
Eke Eijgelaar
Keyword(s):  
Carbon Footprint ◽  
High Growth ◽  
Carbon Intensity ◽  
Full Spectrum ◽  
Carbon Footprints ◽  
Tourism Sector ◽  
Study Programme ◽  
Tourism Education ◽  
Zero Carbon ◽  
Reduce Emissions

Tourism is on course to thwart humanity’s efforts to reach a zero carbon economy because of its high growth rates and carbon intensity. To get out of its carbon predicament, the tourism sector needs professionals with carbon literacy and carbon capability. Providing future professionals in the full spectrum of tourism-related study programmes with the necessary knowledge and skills is essential. This article reports on ten years of experience at a BSc tourism programme with a carbon footprint exercise in which students calculate the carbon footprint of their latest holiday, compare their results with others and reflect on options to reduce emissions. Before they start, the students are provided with a handout with emission factors, a brief introduction and a sample calculation. The carbon footprints usually differ by a factor of 20 to 30 between the highest and lowest. Distance, transport mode and length of stay are almost automatically identified as the main causes, and as the main keys for drastically reducing emissions. The link to the students’ own experience makes the exercise effective, the group comparison makes it fun. As the exercise requires no prior knowledge and is suitable for almost any group size, it can be integrated into almost any tourism-related study programme.

scholarly journals A comparison of the pre-education expectations, perceptions developed through the experience, and motivation of the students taking vocational tourism education

2017 ◽  
Vol 14 (1) ◽  
pp. 10 ◽  
Author(s):  
Zeki Akıncı ◽  
Gülseren Yurcu ◽  
Murad Alpaslan Kasalak
Keyword(s):  
Human Resources ◽  
Associate Degree ◽  
Personal Information ◽  
Vocational Schools ◽  
Student Expectations ◽  
High Expectations ◽  
Tourism Sector ◽  
Tourism Education ◽  
Education Process

The quality of tourism education provided at vocational schools could be achieved through a two-way interaction between the school and the students. In order for tourism education provided at vocational schools aiming to train mid-level human resources for the tourism sector to be at desired quality, it is of paramount importance to know the levels of expectations, perceptions, and motivation of students, who are the most important elements of education.This study aimed to determine students’ pre-education expectations, perceptions developed in the education process and finally their motivation regarding the tourism education provided. Data were collected through questionnaires consist of a personal information and three scales (motivation, expectation and perception scales for tourism education). In this study, it was detected that the levels of expectations that 423 students receiving associate degree tourism education had prior to tourism education affected the levels of perceptions formed in the process and motivation positively. However, as a result of the fact that the expectations of the students who had high expectations prior to tourism education were not met during their experiences, their perceptions fell compared to the expectation and they had motivation at the rate of the perceptions formed. It was revealed that vocational schools were insufficient to meet student expectations.

scholarly journals Faktor Yang Mempengaruhi Kepuasan Pelanggan Menginap di Chain Hotel

2021 ◽  
Vol 12 (1) ◽  
pp. 22-29
Author(s):  
Dame Afrina Sihombing ◽  
Hellen Hellen
Keyword(s):  
Customer Satisfaction ◽  
Data Processing ◽  
Hospitality Industry ◽  
Primary Data ◽  
Descriptive Data ◽  
Physical Evidence ◽  
Tourism Sector ◽  
Main Indicator ◽  
Hotel Service ◽  
Hotel Chain

AbstrakPersaingan bisnis perhotelan saat ini semakin kompetitif yang sejalan dengan upaya pemerintah untuk meningkatkan sektor pariwisata. Indikator utama dalam industri perhotelan adalah kepuasan dari pelanggan. Penelitian ini dibuat dengan tujuan untuk mengetahui kepuasan dari setiap pelanggan yang telah menginap di chain hotel. Variabel yang digunakan dalam penelitian ini adalah keandalan, daya tanggap, jaminan, perhatian, bukti fisik terhadap kepuasan pelanggan. Populasi dalam penelitian ini adalah orang-orang yang pernah menggunakan fasilitas pelayanan di hotel. Sampel yang digunakan dalam penelitian ini adalah wisatawan nusantara yang sudah pernah menggunakan fasilitas pelayanan chain hotel. Penelitian ini menggunakan data primer yaitu dengan melakukan penyebaran kuesioner. Penelitian ini menggunakan SPSS versi 22 dengan kuesioner yang berhasil diuji sebanyak 301 dengan pengolahan data uji data deskriptif, uji validitas, uji reliabel dan uji t. Hasil dari penelitian menunjukkan bahwa keandalan, daya tanggap, jaminan, perhatian dan bukti fisik mempunyai pengaruh terhadap kepuasan pelanggan yang menginap di chain hotel.Kata Kunci : Keandalan, Daya Tanggap, Jaminan, Perhatian, Kepuasan.Effect of Customer Satisfaction Staying at Chain HotelAbstractCompetition in the hotel business is currently increasingly competitive in line with the government's efforts to improve the tourism sector. The main indicator of the hospitality industry is customer satisfaction. This research was made to know the satisfaction of each customer who has stayed at the hotel chain. The variables used in this study are reliability, responsiveness, assurance, attention, physical evidence of customer satisfaction. The population in this study are people who have used service facilities at the hotel. The sample used in this study were domestic tourists who had already used the chain hotel service facilities. This study uses primary data by distributing questionnaires. This study used SPSS version 22 with 301 questionnaires that were successfully tested with descriptive data processing, validity, reliability, and t-test. The results of the study indicate that reliability, responsiveness, assurance, attention, and physical evidence have an influence on customer satisfaction staying at the hotel chain.Keyword:  Reliability, Responsiveness, Assurance, Emphaty, Satisfaction.

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