scholarly journals PENGARUH STRES KERJA, BEBAN KERJA DAN KEPUASAN KERJA TERHADAP KINERJA PERAWAT DI RUANG RAWAT INAP RSUD DATU BERU TAKENGON

2020 ◽  
Vol 5 (1) ◽  
pp. 78
Author(s):  
Erma Elizar ◽  
Namora Lumongga Lubis ◽  
Yuniati Yuniati

<p><em>Nursing services greatly determine the quality of hospital services, but the services provided by nurses are still often complained of by the community. The highlight of nurse performance is a problem that must be addressed immediately. Performance in this case is closely related to how much workload, work stress and nurse motivation work in providing health services. Job stress is a common health problem and is often complained of by workers in various countries. The study design used quantitative analytical surveys with crossectional designs. The population of all nurses working in the Inpatient Room at Datu Beru Takengon Hospital was 304 people. The sampling technique uses Proportional Random Sampling. Data analysis was performed by univariate, bivariate and multivariate analysis with chi_square. The results obtained p-value = 0,000, 0,003, 0,000 &lt;α 0,05, meaning that there is an influence between work stress, workload and job satisfaction on nurse performance, from the results of multivariate analysis found that the most influential variables in this study are load variables work with an Exp B value of 22.121 which means the workload is 22 times influencing the performance of nurses. Conclusions there is a relationship between work stress, workload and job satisfaction on nurse performance while multivariate analysis shows that the most dominant factor is the workload variable on nurse performance. It is recommended for nurses to use time more effectively in completing tasks that are burdened so that there is no accumulation of work so that it can be completed on time.</em></p><p> </p><strong><em>Keywords :</em></strong><em> </em><em>Job Stress, Workload and Job Satisfaction, Nurse Performance</em>

2016 ◽  
Vol 3 (1) ◽  
Author(s):  
Taufiq Annas ◽  
Susi Nurhayati

Tingkat  stres kerja berlebihan  dapat berdampak  negatif  terhadap  prestasi  kerja karyawan  PT. KAI yang pada akhirnya dapat merugikan perusahaan. Apalagi jika stres kerja tersebut berada dalam taraf tinggi tentu akan  memberikan  dampak  negatif.  Tujuan  penelitian  ini adalah  mengetahui  hubungan  antara  stress kerja dengan kepuasan kerja pada masinis PT Kereta Api Indonesia di UPT Crew Semarang Poncol. Jenis  penelitian  adalah  korelasi  dengan  pendekatan  cross  sectional.  Populasi  dalam  penelitian  ini adalah seluruh masinis PT Kereta Api Indonesia UPT Crew Semarang Poncol sejumlah 223 orang. Teknik sampling yang digunakan adalah accidental sampling dengan jumlah 143 orang. Hasil  penelitian  didapatkan  bahwa  tingkat  stres kerja yang dialami  oleh responden  sebagian  besar adalah tinggi yaitu sebanyak  67,1%. Kepuasan  kerja responden  sebagian  besar dalam kategori  tidak puas yaitu sebanyak 78 orang (54,5%). Ada hubungan antara tingkat stress dengan kepuasan kerja pada masinis PT Kereta Api Indonesia di UPT Crew Semarang Poncol.Berdasarkan  hasil tersebut  PTKAI diharapkan dapat menambah jumlah masinis dengan pola shift kerja yang longgar sehingga masinis memiliki waktu isirahat yang cukup untuk mengurangi stress akibat jadwal kerja yang padat. Kata kunci : Stres Kerja, Kepuasan Kerja. STRESS LEVEL RELATIONSHIP WITH JOB SATISFACTIONAT INDONESIAN PT TRAIN ENGINEERING AT UPT CREW SEMARANG PONCOL Excessive work stress levels can have a negative impact on employee performance at PT. KAI which in the end can harm the company. Moreover, if the work stress is at a high level, it will certainly have a negative impact. The purpose of this study was to determine the relationship between job stress and job satisfaction at PT Kereta Api Indonesia machinists at UPT Crew Semarang Poncol. This type of research is correlation with cross sectional approach. The population in this study were all engineers of PT Kereta Api Indonesia UPT Crew Semarang Poncol totaling 223 people. The sampling technique used is accidental sampling with a total of 143 people. The results showed that the level of work stress experienced by most of the respondents was high as much as 67.1%. Most of the respondents' job satisfaction was in the dissatisfied category as many as 78 people (54.5%). There is a relationship between stress levels and job satisfaction at PT Kereta Api Indonesia's machinists at UPT Crew Semarang Poncol. Based on these results PTKAI is expected to increase the number of drivers with a loose work shift pattern so that the machinists have sufficient rest time to reduce stress due to a busy work schedule. . Keywords: Job Stress, Job Satisfaction.


Author(s):  
Dyah Wiji Puspita Sari ◽  
Muhammad Abdurrouf ◽  
Rismawati Rismawati

Introduction: Sharia labeled hospitals have more responsibility in providing health services to patients. This challenge requires health care providers to compete by improving the quality of services so that patient loyalty is formed. The purpose of this study was to identify the relationship between sharia-based nursing services and patient loyalty in Semarang Hospital. Methodology: This research is a quantitative type with a cross sectional approach. Data collection using a questionnaire with the number of respondents 105 patients with total sampling technique. Results: the characteristics of respondents mostly consisted of age 36-45 (24.8%), last education elementary school 69 people (65.7%), length of stay that is 4 days a number of 35 people (33.3%), there is a relationship between services sharia-based nursing with patient loyalty at RSISA Semarang with pvalue 0.002 (p-value <0.05) with an R value (0.305). Discussion: This study can be used as a reference in improving good health services by implementing services in accordance with sharia principles so that patient loyalty is achieved.


2021 ◽  
Vol 1 (2) ◽  
pp. 040
Author(s):  
Esra Margaret Singal ◽  
Aaltje Ellen Manampiring ◽  
Jeini Ester Nelwan

Background: Job stress is a very disruptive thing to work. Work-induced stress in particular results in a decrease in work productivity, such as low worker performance, increased absenteeism, decreased work morale, increased worker turnover which can cause the loss of a lot of working time causing the cost of compensation for workers to increase in capital. The purpose of this study was to analyze the factors associated with work stress on the employees of the Eye Hospital of North Sulawesi Province. Methode: This study was an observational study with a cross sectional study design. The population in this study were all employees of the Eye Hospital of North Sulawesi Province. The sample in this study was a total population of 70 employees. The variables in this study were age, marital status, income, years of service and work load, with the dependent variable being work stress. The research data were analyzed using univariate, bivariate and multivariate analysis and chi-square statistical calculations. Presentation of data is made in table and narrative form. Result: The results showed that there was a significant relationship between age and work stress with p value = 0.031, there was a significant relationship between tenure and work stress with a value of p = 0.004, there was a significant relationship between workload and work stress with p = 0.003, there is no significant relationship between marital status and work stress with a value of p = 0.077 and there is no significant relationship between income and work stress with a value of p = 0.473. The result of multivariate analysis showed that workload (p = 0.002; OR = 21.667) was the most dominant factor affecting work stress on the employees of the Eye Hospital of North Sulawesi Province. Conclusion: The conclusion of this study is that age, years of service and workload are factors that are associated with work stress. The most dominant factor affecting employee work stress is workload.


2017 ◽  
Vol 1 (1) ◽  
pp. 30
Author(s):  
Supriadi Supriadi

Background: The era of globalization requires hospitals to improve the quality of health services. Efforts to improve the quality of health services can not be separated from efforts to improve the quality of nursing services because nurses are the most numerous health workers in hospitals that provide continuous service for 24 hours. The quality of nursing services describes the performance of nurses. The performance of a nurse can be judged by the quality of nursing care given to the patient. The performance of nurses can be influenced by various factors such as motivation, work ethic, work environment, competence, job satisfaction. Objective: The general objective of this research is to know factors related to Nurse Performance at Yogyakarta Islamic Hospital PDHI. And the specific objective of this research is to know the relationship motivation, work ethic, work environment, competence, job satisfaction with performance Nurse at Yogyakarta Islamic Hospital PDHI. Method: The research design  in this research is descriptive correlation research with cross sectional approach. Population in this research is Nurses at Yogyakarta Islamic Hospital PDHI amounted to 128 people. Sampling technique used was purposive sampling with inclusion and exclusion criteria obtained by a sample of 51 respondents. Data analysis used statistical test of kendall’s tau and multiple linear regression with significance level 5%. Result : Result of research got all variable that is motivation, work ethic, work environment, competence and job satisfaction influence nurse performance with p value 0,011, 0.000, 0,018, 0.000, 0.000 (P <0.05). Multivariate test obtained sig value. 0.000, which means simultaneously independent variables associated with the performance of nurses.


2020 ◽  
Vol 3 (1) ◽  
pp. 57-64
Author(s):  
Reni Aprinawaty Sirait ◽  
Plorita Situmorang

Work stress has become an important issue in the world of work which if allowed to occur will affect the quality of life of workers.One cause of work stress caused by noise to factory machines.The use of earplugs is expected to reduce work stress on employees exposed to noise above the NAB.This research aims to find out how much influence the use of Earplug on work stress before and after the use of Earplug in the production of PT.Tales Inti Sawit Bandar Meria Bangun Purba village.This research is a quantitative research with a Quasi experimental approach with One Group Pretest and Postest Design. The population is 46 people.The sampling technique is using purposive sampling technique with criteria: male, age 20 - 50, do not have hearing disease, work 7 hours / day according to these criteria, a sample of 30 respondents. Job stress was measured using an HRSA questionnaire with 20 questions. The average work stress before using the ear plug was 20.57 and the average after treatment in the form of earplug usage was 6.97.The average work stress before and after the use of ear plug decreased 13.6. This shows that noise affects workers psychologically which means there is a difference in the average work stress before the use of Earplug and after the use of Earplug. Based on the Wilcoxon statistical test for work stress before and after the use of ear plugs shows a significance value of p = 0,000 (p≤0.05 means that the use of ear plugs affects work stress. Employees should use ear plugs while working to avoid psychological disorders such as work stress. companies should conduct periodic monitoring and sanction for those who do not use earplugs while working


2020 ◽  
Author(s):  
Frencus Samosir ◽  
Maria Magdalena

The purpose of this study to determine and analyze the influence of job stress and job satisfaction partially and simultaneously to the performance of employees of PT. Primatama Mulia Jaya IV Koto Kecamatan Kinali Kab. Pasaman Barat. The research method used is quantitative descriptive. The sampling technique used is accidental sampling method so that from the population is taken as many as 73 respondents, the data collection method used is by using survey or observation, questionnaire and literature study. Data analysis techniques used were classical assumptions, multiple linear regression, t test, F test and detemination coefficients. Based on multiple regression analysis, work stress variable and job satisfaction on employee performance in get Y = 18,776 + 0,510 X1 + 0,156 X2 + e. From the t test conducted got job stress and job satisfaction have a significant and positive effect on employee performance of PT. Primatama Mulia Jaya IV Koto Kecamatan Kinali Kab. Pasaman Barat From the results of F test proved that the variable of work stress and job satisfaction simultaneously have a significant and positive effect on the performance of employees of PT. Primatama Mulia Jaya IV Koto Kecamatan Kinali Kab. Pasaman Barat, while the result of coefficient of determination obtained ability of independent variable explain dependent variable equal to 36,9% rest 63,1% explained by other variable not used in this research.


2020 ◽  
Vol 1 (5) ◽  
pp. 22-29
Author(s):  
Kusnatalia Kusnatalia ◽  
Arifah Devi Fitriani ◽  
Asriwati Amirah

The World Health Organization (WHO) infant mortality rate is the first indicator in determining a child's health status, 3.6 million of the 120 million newborns experience asphyxia, and nearly 1 million babies die. Meanwhile, the prevalence of patients treated at the NICU at the Datu Beru Takengon Hospital from 2016 to 2019 continues to decline every year. The purpose of this study was to determine and analyze the effect of technical competence, efficiency and patient safety on patient family satisfaction. The research design used an analytic survey with a cross-sectional design. The data that had been collected were processed using univariate and bivariate and multivariate analysis. The population of all parents of babies who were treated in the NICU Care Room at Datu Beru Takengon Hospital was 329 people. The sampling technique used accidental sampling. The number of samples that will be studied is 67 people. The results of the research on technical competence variables obtained p-value = 0,000, efficiency 0,000, and patient safety 0,000 <α 0.05, meaning that there is an influence between technical competence, efficiency and patient safety on family satisfaction, from the results of multivariate analysis, the most influential variables are found. in this study is the technical competency variable with an Exp B value of 1.003. The conclusion is that there is an influence between technical competence, efficiency and patient safety while the multivariate analysis shows that the most dominant factor is the variable of technical competence on family satisfaction. It is recommended that the hospital be able to improve the technical competence of nurses in the NICU room by holding training and workshops both internal and external training.


2021 ◽  
Vol 2 (1) ◽  
pp. 35-42
Author(s):  
Rima Khalila ◽  
Pairi A ◽  
Ginting M

The purpose of this study was to determine the relationship between the quality of health services and the interest in repeat visits and to analyze the relationship with the value of the Bed Occupancy Rate (BOR) in the VIP room of the Datu Beru Takengon Regional General Hospital in 2020. The research design used an analytic survey with a cross sectional design. The population of patients treated in the VIP Room of the Datu Beru Takengon Hospital was 105 people. The sampling technique used accidental sampling. The number of samples to be studied was 77 people. Data analysis was performed by univariate, bivariate and multivariate analysis. Base on the results of the research on the reliability variable obtained p-value = 0.001, responsiveness = 0.002, assurance = 0.017, empathy = 0.003, physical evidence = 0.002 <0.05, meaning that there is an influence between reliability, responsiveness, assurance, empathy, physical evidence of interest. revisit and it is related to the Bed Occupancy Rate (BOR). The results of multivariate analysis showed that the most influential variable in this study was the variable of empathy with an Exp (B) value of 12.048. The conclusion is that there is a relationship, reliability, responsiveness, assurance, empathy for re-visit interest and the value of the Bed Occupancy Rate BOR, the results of the multivariate analysis show that the most dominant factor is the variable of empathy.


2021 ◽  
Vol 3 (4) ◽  
pp. 922
Author(s):  
Christian Sahat Parasian ◽  
I Gede Adiputra

This study aims to determine the effect of job stress and job satisfaction on employee performance at PT. International Total Service & Logistics. The International Total Service & Logistics company is a shipping agency company engaged in logistics. Collecting data in this study by distributing questionnaires to 80 respondents (through Google Form media). This study uses a non-probability sampling approach with a saturated sampling technique. The data analysis technique used is descriptive analysis, classical assumption test, coefficient of determination, path analysis test, hypothesis testing which is processed using IBM SPSS version 26 software. In this study, the results showed that work stress had no significant effect on performance. employees, and job satisfaction have a significant effect on employee performance. Penelitian ini bertujuan untuk menngetahui pengaruh stres kerja dan kepuasan kerja terhadap kinerja karyawan pada PT. International Total Service & Logistics. Perusahaan International Total Service & Logistics merupakan perusahan agensi pelayaran yang bergerak dibidang logistik. Pengumpulan data dalam penelitian ini dengan melakukan penyebaran kuesioner terhadap 80 responden melalui media Google Form. Penelitian ini menggunakan metode pendekatan non-probability sampling dengan teknik sampling jenuh. Teknik analisis data yang digunakan adalah analisis deskriptif, uji asumsi klasik, uji koefisien determinasi, uji analisis jalur, uji hipotesis yang diolah menggunakan software IBM SPSS versi 26. Pada penelitian ini, didapat hasil yang menunjukan bahwa stres kerja tidak terdapat pengaruh secara signifikan terhadap kinerja karyawan, dan kepuasan kerja terdapat pengaruh secara signifikan terhadap kinerja karyawan.


Author(s):  
Poppy Veone Helsya ◽  
Yurniwati Yurniwati ◽  
Nini Syofriyeni

This study aims to look at the Analysis of the Relationship between Professionalism and Job Stress Against the Desire to Switch Internal Auditor Work with Job Satisfaction as a Mediation Variable. Research uses primary data sources, namely online questionnaires using purposive sampling technique. Data analysis using the Partial Least Square (PLS) approach using SmartPLS software. The results of the study illustrate that professionalism is related to job satisfaction, work stress related to job satisfaction, job satisfaction is related to the desire to change the work of internal auditors, professionalism is related to the desire to change the work of internal auditors, work stress is related to the desire to change the work of internal auditors, influential professionalism with desire change the work of internal auditors through job satisfaction. Job stress influences the desire to change the work of internal auditors through job satisfaction.


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