PENGARUH KARAKTERISTIK INDIVIDU DAN KOMPETENSI PEGAWAI TERHADAP KEPUASAN PELAYANAN PADA MASYARAKAT (STUDI KASUS PADA KANTOR URUSAN AGAMA KECAMATAN SUNGAI PENUH )

2020 ◽  
Author(s):  
Dwi Handayani
Keyword(s):  
Data Analysis ◽  
Community Service ◽  
Secondary Data ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Individual Characteristics ◽  
Service Satisfaction ◽  
Primary Data ◽  
Employee Competencies ◽  
The Individual

The research is proposed to test the influence of individual characteristics and employee competencies on community service satisfaction. The population in this study was the Sungai Penuh City community who had received the last 1 year service at the Kantor Urusan Agama Kecamatan Sungai Penuh, amounting to 150 people. Furthermore, by using the Slovin formula, a sample size of 110 people was chosen with a sampling technique based on Simple Random Sampling. This study uses primary data and secondary data. Data analysis techniques used are path analysis and hypothesis testing using t test with data analysis using SPSS version 20. The results of the study based on showing that partially the individual characteristics and competence of employees have a positive and significant effect on community service satisfaction. The results also show that employee competency variables act as intervening variables between individual characteristics and community service satisfaction.

PENGARUH KEPEMIMPINAN DAN MOTVASI KERJA TERHADAP KUALITAS PELAYANAN PUBLIK (STUDI KASUS PADA KANTOR KEMENTERIAN AGAMA SUNGAI PENUH )

2020 ◽  
Author(s):  
Pahrizal
Keyword(s):  
Data Analysis ◽  
Service Quality ◽  
Public Service ◽  
Random Sampling ◽  
Secondary Data ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Primary Data ◽  
Analysis Techniques ◽  
Intervening Variables

The research is proposed to test the influence of Leadership and Motivation Work on Public Service Quality. The population in this study was the Kantor Kementerian Agama Sungai Penuh who had received the last 1 year service at the Kantor Kementerian Agama Sungai Penuh, amounting to 260 people. Furthermore, by using the Slovin formula, a sample size of 158 people was chosen with a sampling technique based on Simple Random Sampling. This study uses primary data and secondary data. Data analysis techniques used are path analysis and hypothesis testing using t test with data analysis using SPSS version 20. The results of the study based on showing that partially the Leadership and motivation work have a positive and significant effect on Public Service Quality. The results also show that motivation work variables act as intervening variables between Leadership and Public Service Quality.

scholarly journals KERENTANAN SOSIAL TERHADAP BANJIR DI BANTARAN SUNGAI BENGAWAN SOLO PASCA RELOKASI MANDIRI

2017 ◽  
Vol 19 (2) ◽  
pp. 105
Author(s):  
Agustina Setyaningrum ◽  
Dyah Rahmawati H ◽  
Muh. Aris Marfai
Keyword(s):  
Data Analysis ◽  
Spatial Data ◽  
Social Vulnerability ◽  
Random Sampling ◽  
Secondary Data ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Spatial Data Analysis ◽  
Primary Data ◽  
Multi Criteria Evaluation

<p class="judulabstrakindoCxSpFirst"><strong>ABSTRAK</strong></p><p class="abstrak">Banjir besar pada akhir tahun 2007 mengharuskan Pemerintah Kota Surakarta untuk melaksanakan program relokasi paska terjadinya banjir. Masyarakat pindah dan menempati lokasi relokasi namun tidak jauh dari bantaran Sungai Bengawan Solo. Penelitian ini bertujuan untuk menilai tingkat kerentanan sosial masyarakat terhadap banjir pasca relokasi yang bertempat tinggal di sempadan Sungai Bengawan Solo. Data yang digunakan dalam penelitian ini meliputi data primer dan data sekunder. Teknik pengambilan sampel yaitu <em>s</em><em>imple random sampling. </em>Analisis data keruangan dilakukan dengan metode <em>Spatial Multi Criteria Evaluation (SMCE)</em><em>. </em>Penilaian kerentanan dengan menggunakan dua skenario yaitu skenario lingkungan dan skenario ekonomi. Hasil proses SMCE menunjukkan bahwa di lokasi relokasi, terdapat wilayah-wilayah yang masuk dalam kerentanan sosial tinggi dan sedang. Berdasarkan skenario lingkungan, menunjukkan bahwa seluruh kelurahan/desa lokasi relokasi memiliki kerentanan tinggi kecuali Kelurahan Mojosongo yang memiliki kerentanan sedang. Berdasarkan skenario ekonomi, menunjukan lokasi relokasi yang termasuk dalam kerentanan tinggi adalah Kelurahan Semanggi, Jebres, dan Desa Gadingan. Sedangkan lokasi relokasi yang termasuk dalam kerentanan sedang dalam skenario ekonomi adalah Kelurahan Mojosongo, Desa Laban, dan Desa Plumbon.</p><p><strong>Kata k</strong><strong>unci</strong>: kerentanan, banjir, relokasi</p><p class="judulabstrakingCxSpMiddle"><strong>ABSTRACT</strong></p><p class="Abstrakeng">        Great flood at the end of 2007 requires Government of Surakarta to implement the relocation program after the flood. The community moved and occupied the relocation site but not far from the banks of Bengawan Solo River. The aims of the study are to assess the level of social vulnerability after relocation. The data used in this study consist of primary data and secondary data. The sampling technique used in this study was simple random sampling. Spatial data analysis was conducted using Spatial Multi Criteria Evaluation (SMCE). The vulnerability assessment using two scenarios, the environmental scenario and economic scenario. Results of the SMCE showed that in relocation sites there are areas that fall into high and medium social vulnerability. Based on the environmental scenarios, the relocation areas have high vulnerability except for Mojosongo which have moderate vulnerability. Based on the economic scenarios, the relocation area that included in high vulnerability are Semanggi, Jebres, and Gadingan.While the relocation area that included in moderate vulnerability using economic scenario are Mojosongo, Laban, and Plumbon.</p><p><strong><em>Keywords</em></strong><em>: </em><em>vulnerability, flood, relocation </em></p>

scholarly journals INFLATION ON HOUSEHOLDS EXPENDITURE IN MBITA DIVISION OF MBITA DISTRICT, KENYA: A SITUATIONAL ANALYSIS

2020 ◽  
Vol 4 (1) ◽  
pp. 67
Author(s):  
Jacob Ogweno Ogweno ◽  
Joash Okong’o Odongo
Keyword(s):  
Research Design ◽  
Secondary Data ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Primary Data ◽  
Coefficient Of Determination ◽  
Situational Analysis ◽  
Exploratory Research ◽  
Domestic Capital ◽  
The Individual

Purpose: Inflation is a concern in both developed and developing countries as it leads to a fall in profit margins and makes it difficult in drawing households’ budgets. The Medium Term Plan report (2008-2012) indicates that Mbita Division of Homa-Bay County has had the effects of inflation in recent times as many fish industries are closing down, an indicator of a fall in private domestic capital and also an increase in the unemployment rate. The purpose of this study was to determine the effect of inflation on the household expenditures in Mbita Division, Kenya. Methodology: The study adopted exploratory and correlation research designs. Exploratory research design gave an insight into the households’ expenditure behavior while correlation research design facilitated the establishment of relationships among the research variables. A sample size of 374 heads of households was selected from a total of 13,789 households in the Division. The individual respondents were drawn by the use of a simple random sampling technique. Primary data was gathered with the help of questionnaires, key informant interviews, focused group discussions, and observation, and Secondary data were collected from Government statistical abstracts, household records, and relevant textbooks. Regression as a tool of analysis was utilized to reveal the existing relationship among the variables and coefficient of determination to show the strength of the established model. The reliability of the data collection instrument was tested using the internal consistency technique in which the scores obtained from the subjects were correlated and the Cronbach’s Coefficient Alpha was be computed to determine the correlation among the items.Findings: It was discovered that 135(38%) spent more than Ksh 4000 per month six months ago compared to 159(44.8%) of the total respondents who spent more than the same amount currently in Mbita division. Recommendation: It was recommended that the households in Mbita division should spend only on the basic stuff and be advised on the micro-savings programs to assist in times of high inflation rates.

PENGARUH KARAKTERISTIK PERSONAL DAN KOMPETENSI PENGHULU TERHADAP KUALITAS PELAYANAN (STUDI KASUS PADA KANTOR URUSAN AGAMA KECAMATAN SUNGAI PENUH )

2020 ◽  
Author(s):  
Cik Gaza
Keyword(s):  
Data Analysis ◽  
Service Quality ◽  
Secondary Data ◽  
Personal Characteristics ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Primary Data ◽  
Analysis Techniques ◽  
City Community ◽  
Intervening Variables

The research is proposed to test the influence of personal characteristics and penghulu competencies on service quality. The population in this study was the Sungai Penuh City community who had received the last 1 year service at the Kantor Urusan Agama Kecamatan Sungai Penuh, amounting to 150 people. Furthermore, by using the Slovin formula, a sample size of 110 people was chosen with a sampling technique based on Simple Random Sampling. This study uses primary data and secondary data. Data analysis techniques used are path analysis and hypothesis testing using t test with data analysis using SPSS version 20. The results of the study based on showing that partially the personal characteristics and competence of penghulu have a positive and significant effect on service quality. The results also show that penghulu competency variables act as intervening variables between personal characteristics and service quality.

scholarly journals PENGARUH BUDAYA ORGANISASI TERHADAP KEPUASAN KERJA KARYAWAN PT. TELKOM KANTOR WILAYAH PALEMBANG

JEMBATAN ◽  
2018 ◽  
Vol 14 (1) ◽  
pp. 25-32
Author(s):  
Debitri Primasheila ◽  
Agustina Hanafi ◽  
Supardi A.Bakri
Keyword(s):  
Job Satisfaction ◽  
Organizational Culture ◽  
Data Analysis ◽  
Random Sampling ◽  
Secondary Data ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Primary Data ◽  
Simple Linear Regression ◽  
Regional Office

This study aims to find out the effect of the organizational culture on job satisfaction of the employees of PT Telkom of Palembang Regional Office. The population was all employees of PT Telkom of Palembang Regional Office with the total number of 154 people and the number of the sample was 61 respondents taken using simple random sampling technique. The method of data collection used a questionnaire for getting the primary data. To support the primary data, the secondary data were collected using interview and documentation technique. The method of data analysis used simple linear regression. The data were processed using the application of Statistical Product and Service Solution (SPSS) Version 20. The result of the study shows that the organizational culture significantly influences the job satisfaction of the employees of PT Telkom of Palembang Regional Office. Keywords: Organizational Culture, Job Satisfaction

scholarly journals The Correlation between Discipline and Work Productivity at PT. Bina Megah Indowood

2021 ◽  
Vol 10 (1) ◽  
pp. 34
Author(s):  
Devy Syanindita Roshida ◽  
Indriati Paskarini
Keyword(s):  
Work Productivity ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Analysis Data ◽  
Individual Characteristics ◽  
Primary Data ◽  
Molding Machine ◽  
Cross Sectional ◽  
Wood Flooring ◽  
Operational Activities

Introduction: Productive human resources are able to complete the given tasks and responsibilities well. Discipline is the mental attitude at work needed to achieve productivity. Discipline at work creates smooth operational activities of the company. PT. Bina Megah Indowood is a manufacturing company that provides solid wood flooring with various thickness. The present study analyses¬ the correlation between individual characteristics, discipline, and work productivity among molding machine workers of PT. Bina Megah Indowood. Methods: This study was an observational analytic study with a cross sectional approach. Variables in this study were work discipline as an independent variable and productivity as a dependent variable. The population in this study were 58 workers in the molding section, 50 of whom were taken as samples. The sampling technique used was a simple random sampling. Morover, the two types of data used in this study were primary data obtained from questionnaires and secondary data obtained from the company profiles and a summary of production results every month. The technique of data analysis data was a Spearman correlation test. Results: Most workers in the molding machine production unit of PT. Bina Megah Indowood have moderate discipline and moderate work productivity. There is a correlation between discipline and work productivity with ρ-value = 0.020. The contingency coefficient between discipline and work productivity is 0.328, which means the correlation is weak. Conclusion: Higher work productivity is followed higher level of discipline. Meanwhile, individual characteristics have no correlation with work productivity because the distribution resultof individual characteristics is only dominant in one category.Keywords: discipline, individual characteristics, work productivity

scholarly journals PENGARUH LABEL HALAL TERHADAP PILIHAN KONSUMEN GERAI INDOMART PANUMBANGAN KABUPATEN CIAMIS

2020 ◽  
Vol 3 (1) ◽  
pp. 87-105
Author(s):  
Lilis D Hadaliah ◽  
Sri Maryani
Keyword(s):  
Consumer Choice ◽  
Selection Process ◽  
Secondary Data ◽  
Sampling Technique ◽  
Food Product ◽  
Simple Random Sampling ◽  
Primary Data ◽  
Validity And Reliability ◽  
Linear Coefficient ◽  
Simultaneous Test

This research aims to analyse the practice of halal labels as well as the process of consumer choice when choosing Halal products at Indomart Panumbangan. The data used in the study is primary data and secondary data. Primary Data is obtained directly from the survey dissemination to the research respondent. Secondary data is derived from literature, journals, or data related to research purposes. The population in this study is the consumer of Indomart Panumbangan, a sampling technique is a simple random sampling, a sampling of 50 people. Methods for collecting data using questionnaire or poll. The data analysis techniques in this study are validity and reliability tests, simple linear regression analyses as well as linear coefficient (R) analyses and determinations (R2).  The results of the study showed the halal Label on each packaged food product offered at Indomart Panumbangan 90% of the official halal Label, the rest of which are labeled halal but not in accordance with the provisions of LPPOM MUI. The selection process on products labeled halal, consumers influenced cultural factors. From a variable X R2 test (Halal label) it affects 29.8% against Y (consumer choice). From simultaneous test results and variable X partial tests significantly affect the consumer's preference (Y).

scholarly journals A study on customers purchase decesion making green marketing products in tamil nadu with special reference to coimbatore city

2015 ◽  
Vol 1 (4) ◽  
pp. 316-322
Author(s):  
MARAGATHAM V
Keyword(s):  
Tamil Nadu ◽  
Secondary Data ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Green Marketing ◽  
Primary Data ◽  
Environmental Threats ◽  
Factors Influencing ◽  
Environmentally Responsible ◽  
Environmentally Safe

First of all, environment and environmental problems, one of the reason why the green marketing emerged. According to the American Marketing Association, green marketing is the marketing of products that are presumed to be environmentally safe, To analyse the factors influencing the green marketing products in Coimbatore city.Objectives of the study, To analyse the factors influencing the green marketing products in Coimbatore city. The describptive research has used this study. Primary as well as secondary data has been used in this study. Primary data collected from structured questionnaire. Secondary data were collected from journals, magazines, news paper etc. Simple random sampling technique adopted in this study.Suggested this study, Consumer needs to be made more aware about the merits of Green products. The consumer needs to be educated and made aware of the environmental threats. It should be made sure that the consumer is aware of and concerned about the issues that your product attempts to address. Green Marketing campaign and green advertising is good step toward it. Conclude this study, an environmental committed organization may not only produce goods that have reduced their detrimental impact on theenvironment, they may also be able to pressure their suppliers to behave in a more environmentally responsible fashion.

scholarly journals PENGARUH KARAKTERISTIK INDIVIDU DAN LINGKUNGAN KERJA NON FISIK TERHADAP KINERJA KARYAWAN DEPARTEMEN PARTS PT TRAKINDO UTAMA CABANG SAMARINDA

2020 ◽  
Vol 8 (4) ◽  
pp. 345
Author(s):  
Juliana Juliana
Keyword(s):  
Work Environment ◽  
Employee Performance ◽  
Secondary Data ◽  
Individual Characteristics ◽  
Individual Characteristic ◽  
Primary Data ◽  
Physical Work ◽  
Observation Data ◽  
Physical Work Environment ◽  
The Individual

Individual characteristics and work environment are considered as crucial aspects for companies that want to improve their employees’ performance. PT Trakindo Utama specifically Samarinda branch is one of many branches of PT Trakindo Utama in Indonesia, which become the sole agent of Caterpillar products in Indonesia. Caterpillar itself is the world's leading manufacturer of heavy equipment originally from USA. This research aims to determine the influence of characteristics and non-physical work environment of the employee performance in parts Department at PT Trakindo Utama Samarinda branch. The individual characteristics (x1) and non-physical work environment (x2) are used as independent variables while the performance of employees (Y) as dependent variable. Primary data is obtained by conducting interviews to 34 respondents by using questionnaires while secondary data is obtained by conducting field observation. Data analysis uses a double linear regression technique by using SPSS 22 software. The results show that the individual characteristic variables does not have any partial effect toward the performance of the employees of Parts Department PT Trakindo Utama Cabang Samarinda branch and individual characteristic variables (X1) and non-physical work environment (x2) are simultaneously influential in the performance of the Employees (Y) Parts Department at PT trakindo Utama, Samarinda branch.  Suggestions for PT Trakindo Utama Samarinda Branch, the company should hold a family gathering in order to improve not only for each employees relations but also with bosses to stay awake, provide suggestions and evaluate employee work which can effectively improve employee performance, manage the best possible time so that the job can be completed on time.

scholarly journals Effect of Family Environment and Education Costs on Student Achievement with Interest in Reading as an Intervening Variable

2020 ◽  
Vol 4 (1) ◽  
pp. 164
Author(s):  
Sutriayu Sutriayu ◽  
Makhdalena Makhdalena ◽  
Sumarno Sumarno
Keyword(s):  
Student Achievement ◽  
Family Environment ◽  
Secondary Data ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Primary Data ◽  
Learning Achievement ◽  
Environment Education ◽  
Education Costs ◽  
Reading Interest

Learning entrepreneurship is very important for special students in vocational high schools (SMK). However, there are still many students getting entrepreneurial grades under the standard (KKM). It can be said that student achievement in entrepreneurship subjects is low, this is inseparable from the factors that influence learning achievement such as: family environment, education costs, and reading interest. The research objective is to look at the effect of family environment and educational costs on student achievement both simultaneously and partially and to see the influence of family environment, education costs, and reading interest on learning achievement both simultaneously and partially. The population in this study was the entire class XI Pharmacy Pharmacy Ikasari Pekanbaru with 249 students. The sampling technique used Simple Random Sampling with a sample size of 153 students. The data in this study were secondary data obtained from school documents in the form of student daily test scores and primary data obtained from questionnaires filled out by students. The results showed that family environment and education costs had a positive and significant effect on learning achievement both 43.4% simultaneously and partially with a large coefficient of peht 43.6% and 39.7% and family environment, education costs, and reading interest positive and significant effect both simultaneously at 56.3% and partial with a peht coefficient of 16.5%, 13.2%, and 57.3%.

Sign in / Sign up

Export Citation Format

Share Document