scholarly journals Promoting Effective Managerial Communication on Banking Sector in Kathmandu Valley: Cross Sectional Analysis

2021 ◽  
Vol 6 (1) ◽  
pp. 110-127
Author(s):  
Udaya Raj Paudel ◽  
Legina Tamrakar ◽  
Niranjan Devkota ◽  
Sashi Rana Maga ◽  
Seeprata Parajuli

Purpose: Efficient managerial level is crucial to any organization for well function and betterment of the organization. Likewise, managerial communication is essential to build good relationship among managers to their subordinates. Proper communication in banks further helps to assist employees, creating sense of mutual respect and favorable working environment. This study aims to identify strategy for promoting effective managerial communication in banking sector in Kathmandu valley. Research Design/ Methodology: A descriptive cross-sectional research design has been applied for this study where 405 managers (383 branch managers and 22 operating managers) of commercial Banks in Kathmandu Valley were taken as a sample using structured questionnaire survey using KOBO Toolbox. This study develops and uses Managerial communication index to identify the communication skills of managers in banking communication and decision making. Findings: Managerial Communication Index value shows that managers of banking sector in Kathmandu valley are highly aware of managerial communication in terms of identity factors, negotiation and adaptation, and decision making. Brining clarity while giving speech or talking (69.13%), regularly gathering feedback for improvement (16.54%) and changing behavior and perception when necessary (12.34%) are some of the management strategies identified for promoting effective managerial communication. Conclusion: Hence, the study concludes that bank managers must properly disseminate the information to its stakeholders which will help to convey message effectively leading clarity in the work and enhancing productivity. Recommendations: The paper recommends that there should be inclusive climate in the workplace. Further, policies supporting communication should be forwarded. Originality: This article is original and there is no potential conflict of interest with respect to research and publication of this article.

Author(s):  
Patrick N. Nwinyokpugi ◽  
Amachree Ibim Taribo

In view of the numerous challenges associated with contemporary meeting practice in an ever growing technologically driven society, the general purpose of the study was to determine how virtual meetings influence successful decision making process in the Nigeria banking sector. This descriptive research adopted a cross-sectional survey approach in investigating a homogenously characterised section of the sector in Port Harcourt, Rivers State, Nigeria. Eighteen (18) banks were chosen based on the convenience in accessibility and a census of all the senior managers including Information Technology based personnel were drawn for study. Thus, a census population derived was 216. A 5-point Likert Scale structured close-ended questionnaire was designed and adopted for data collection from the targeted respondents. This instrument was further validated for face/content validity and subjected to Croubach’s Alpha reliability test. Data collected were tested and analysed using the Spearman’s Rank Order Correlation Coefficient statistic and presented for clarity using the SPSS. Findings revealed the moderating effect of technology for virtual meetings and decision making success in the industry studied. Also, significant relationships exist between the different dimensions of virtual meetings and measures of decision making success in the banking sector and therefore recommendations were made in support of their adoption.


2018 ◽  
Vol 5 (2) ◽  
pp. 85-89
Author(s):  
Sarita Singh Maharjan

Introductions: Empowerment of women is the process by which women gain power and control over their own lives and acquire the ability to make  choices and decisions. It influences the direction of social change and create a healthy life of self as well as for family. This study aimed to assess the level of empowerment of married women and association with demographic variables. Methods: A cross-sectional study was carried out among married women with children and living with husband, at Kumbhesor ‘tole’ (community) in ward number 11 of Lalitpur Metropolitan City in Kathmandu valley, Nepal, during Jul-Aug 2017. Purposive sampling technique was used. Data were collected through interview using structured questionnaire by door to door visit in community. Results: Total 170 women were interviewed. High level empowerment (score >70%) was seen in 111 (64.5%) and low level empowerment (score ≤50%) in 9 (5.5%) women. Overall empowerment was 75.7±12.3, highest in the dimension of ‘health care decision making’ (82.3±10.5), lowest in ‘educational decision making’ 59.8±21.6. Family type, respondents’ and husband’s educational status had significant association with empowerment. Conclusions: The finding showed that most of the married women in urban community had high empowerment with highest decision making power on health care dimension. Family type and educational status of women and husband were associated factors.


Author(s):  
Wasantha Rajapakshe

This paper reveals the facts that necessitated telecommuting in the 'new normal' virtual work environment. This is a cross-sectional study with a sample of executive-level employees working in the banking sector. Data were analyzed using the Pearson Product Moment Correlation Coefficient (PPMC). The findings reveal that the success of telecommuting during the COVID-19 pandemic depends on the nature of family responsibility, virtual work environment, virtual training, and self-management of the employees affected, while the work-life balance (WLB) is not significant.  The decision-makers need to implement psychological training, skills-based training for managers, employees, and family members, and provide incentives to handle difficulties encountered in the pandemic situation. The present study proposes formulating a long-term policy that can successfully align with the new normal working conditions.  This should encompass fundamental working rights under the virtual working environment, career development, and welfare of workers.  To date, previous studies are based on the advantages of traditional telecommuting. However, this study considers employees’ perception of telecommuting in the COVID-19 pandemic; thus, the study fills the empirical gap in the research on telecommuting in the new normal working condition.


Author(s):  
Swati S. Chavhan ◽  
Seema S. Bansode Gokhe

Background: Due to the upsurge in information technology and daily increase in the number of computer usage in banking sector and increasing use of online banking services in India, there is need for research into computer related health problems. The objectives of the study were to estimate prevalence of computer related health problems and stress among Bank employees and to study its association with their working environmental conditions.Methods: A cross sectional study was conducted, with a pre-tested, pre-designed questionnaire in 19 banks among 255 bank employees aged 25 to 50 years by census enumeration method in urban field practice area for 18 months. Inclusion criteria included employees working in current job since the past 2 years and on computer for at least 5 days/week and minimum 4 hours/day. The questionnaire included socio-demographic details, working environment and problems experienced while working on computers. Modified standardized Nordic questionnaire (musculoskeletal), depression anxiety stress scales (DASS) (stress), Snellen`s-Jaeger’s chart (visual acuity) and digital lux meter (illumination) was used. Statistical analysis was done using Statistical Package for the Social Sciences (SPSS) version 25.0.Results: The proportion of musculoskeletal, symptoms of Carpal tunnel syndrome due to keyboard use, visual problems and stress was found to be 69%, 60%, 58% and 38% respectively. Statistically significant association was found between visual, musculoskeletal complaints and duration of service, time spent on computers, level of computer desktop and ergonomic design of sitting chair. Stress had significant co-relation with age, duration of service, duration of using computers and addictions.Conclusions: Banks should adopt ergonomic workplace design for better health, well-being and productivity of bank employees.


The Batuk ◽  
2020 ◽  
Vol 6 (2) ◽  
pp. 73-86
Author(s):  
Sajeeb Kumar Shrestha

This research attempts to measure the nexus of training, employee commitment, and employee performance in the Nepalese commercial banking sector. Descriptive and causal research design is used to achieve the objectives of the research. Structured questionnaires were made, and the survey was done to collect primary cross-sectional data. Employees of the commercial banks in Kathmandu Valley who have been involved in the training program at least one time are included in the survey. Judgmental sampling was taken. This research confirmed that the training need assessment, mode of training, and training feedback significantly influence employee commitment, and employee commitment influences employee performance in commercial banks. So, bank managers must accept the nexus of training in employee commitment and employee performance.


2013 ◽  
Vol 2 (2) ◽  
pp. 125
Author(s):  
Zachary Bolo Awino

The Top Management Team diversity discussed in the study is the extent to which the executive team is heterogeneous with respect to gender, age, academic qualifications, tenure, professional qualifications and functional backgrounds and how this aids quality decisions in the banking sector. Furthermore the study suggests that top management characteristics, specifically their demographic configuration could impair decision making which is the main objective and focus. Other researchers have shown that workforce diversity can provide positive organizational outcomes such as increased morale, higher satisfaction, greater commitment and improved performance. The questionnaire was the main tool of data collection. Cross sectional survey was adapted as the methodology of research where the target respondents were Heads of Human Resources in 43 banks. The data was analyzed using descriptive statistics and regression analysis. The TMT diversity attributes under study were age, gender, academic qualifications, tenure in the bank and at the top, professional and functional background diversity. These variables were used to determine the existing gaps in knowledge, whether these attributes were crucial in making quality decisions. The study also used secondary data obtained from the Banking sector to measure performance in terms of increase in customer deposits, increase in average assets and profit before tax. The study established that tenure in the banking sector has a major implication in the quality of decisions made within the Top Management Teams of organizations.


2010 ◽  
Vol 26 (3) ◽  
pp. 187-193 ◽  
Author(s):  
Marc Vierhaus ◽  
Arnold Lohaus ◽  
Indra Shah

This investigation focuses on the question whether assessments of the development of internalizing behavior from childhood to adolescence are affected by the kind of research design (longitudinal versus cross-sectional). Two longitudinal samples of 432 second-graders and 366 fourth graders participated in a longitudinal study with subsequent measurements taken 1, 2, and 3 years later. A third sample consisting of 849 children covering the same range of grades participated in a cross-sectional study. The results show that the development of internalizing symptoms in girls – but not in boys – varies systematically with the research design. In girls, there is a decrease of internalizing symptoms (especially between the first two timepoints) in the longitudinal assessment, which may reflect, for example, the influence of strain during the first testing situation. Both longitudinal trajectories converge to a common trajectory from grade 2 to grade 7 when controlling for this “novelty-distress effect.” Moreover, when we control this effect, the slight but significant decrease characterizing the common trajectory becomes similar to the one obtained in the cross-sectional study. Therefore, trajectories based on longitudinal assessments may suggest more changes with regard to internalizing symptoms over time than actually take place, while trajectories based on cross-sectional data may be characterized by an increased level of internalizing symptoms. Theoretical and practical implications of these results are discussed.


Author(s):  
Somesh Raju ◽  
Rina Kumari ◽  
Sunita Tiwari ◽  
NS Verma

Background: Interarm systolic blood pressure difference more than 10 mm of Hg is predictor of cardiovascular and metabolic risk. Despite of sufficient physical activity there is high prevalence of obesity in police personal because of stressful working environment. No studies have addressed the significance of interarm pressure difference among them. Therefore, the present study conducted to access the relation of interarm blood pressure difference with obesity in police personnel. Aims and Objective: To estimate the interarm pressure difference in police personal to see its association with their obesity. Material and Method: This cross-sectional observational study done on 245 police workers in PAC, Sitapur, India. Subjects having more than ten years of working experience were included in study. Anthropometric measurements of subject recorded by following standard protocol. Measurement of systolic pressure in both arm recorded simultaneously by mercury sphygmomanometer. Available data analyze and expressed in percentage, mean with SD and chi square test to see the significance of association. Results: According to anthropometric results of subjects 77.14 prcent subjects were having generalised obesity and 82.04 percent of subjects having abdominal obesity. 34.29 percent of subjects showed abnormally high (?10 mmHg) inter-arm systolic blood pressure difference. Both type of obesity showed positive association with blood sugar level but no association with interarm pressure difference. Conclusion: Interarm blood pressure difference is greater in individual having obesity or prolong duration of service. Such subjects are more susceptible to develop coronary artery disease or peripheral arterial disease in future. Early screening can help to detect the vascular events likely to occur in the future Keywords: Body mass index, Waist circumference, Interarm pressure difference, Random blood sugar


2018 ◽  
Vol 1 (2) ◽  
pp. 114
Author(s):  
Wahdaniah Wahdaniah ◽  
Sri Tumpuk

Abstract: Routine blood examination is the earliest blood test or screening test to determine the diagnosis of an abnormality. Blood easily froze if it is outside the body and can be prevented by the addition of anticoagulants, one of which Ethylene Diamine Tetra Acetate (EDTA). Currently available vacuum tubes containing EDTA anticoagulants in the form of K2EDTA and K3EDTA. K3EDTA is usually a salt that has better stability than other EDTA salts because it shows a pH approaching a blood pH of about 6.4. The purpose of this research is to know the difference of erythrocyte index results include MCH, MCV and MCHC using K3EDTA anticoagulant with K2EDTA. This research is a cross sectional design. This study used venous blood samples mixed with K2EDTA anticoagulant and venous blood mixed with K3EDTA anticoagulants, each of 30 samples. Data were collected and analyzed using paired different test. Based on data analysis that has been done on MCH examination, p value <0,05 then there is a significant difference between samples with K3EDTA anticoagulant with K2EDTA to erythrocyte index value. Then on the examination of MCV and MCHC obtained p value <0.05 then there is no significant difference between samples with K3EDTA anticoagulant with K2EDTA to erythrocyte index value.Abstrak: Pemeriksaan darah rutin merupakan pemeriksaan darah yang paling awal atau screening test untuk mengetahui diagnosis suatu kelainan. Darah mudah membeku jika berada diluar tubuh dan bisa dicegah dengan penambahan antikoagulan, salah satunya Ethylene Diamine Tetra Acetate (EDTA). Dewasa ini telah tersedia tabung vakum yang sudah berisi antikoagulan EDTA dalam bentuk  K2EDTA dan  K3EDTA. K3EDTA  biasanya berupa garam yang mempunyai stabilitas yang lebih baik dari garam EDTA yang lain karena menunjukkan pH yang mendekati pH darah yaitu sekitar 6,4. Tujuan dari penelitian ini adalah untuk mengetahui perbedaan hasil indeks eritrosit meliputi MCH, MCV dan MCHC menggunakan antikoagulan K3EDTA dengan K2EDTA. Penelitian ini merupakan penelitian dengan desain cross sectional. Penelitian ini menggunakan sampel darah vena yang dicampur dengan antikoagulan K2EDTA dan darah vena yang dicampur dengan antikoagulan K3EDTA, masing-masing sebanyak 30 sampel. Data dikumpulkan dan dianalisis menggunakan uji beda berpasangan. Berdasarkan analisis data yang telah dilakukan pada pemeriksaan MCH didapatkan nilai p < 0,05 maka ada perbedaan yang signifikan antara sampel dengan antikoagulan K3EDTA dengan K2EDTA terhadap nilai indeks eritrosit. Kemudian pada pemeriksaan MCV dan MCHC didapatkan nilai p < 0,05 maka tidak ada perbedaan yang signifikan antara sampel dengan antikoagulan K3EDTA dengan K2EDTA terhadap nilai indeks eritrosit.


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