scholarly journals Benchmarking as an effective tool in managing the quality of the educational process at a technical university

2021 ◽  
Vol 101 (1) ◽  
pp. 19-25
Author(s):  
D.D. Jantassova ◽  
◽  
E.A. Zhdanova ◽  

The article deals with the problems and prospects of using benchmarking as a tool for solving quality problems of a technical university educational process. This research is carried out during the implementation of the project «Capacity building for the internationalization of a technical university by means of digital learning technologies» approved by the priority «Scientific foundations» Mangilik el «(education of the XXI century, fundamental and applied research in the humanities)» and funded by the Science Committee of the Ministry of Education and Science of the Republic of Kazakhstan (Grant No. АР08052214). Within the framework of the Project, benchmarking was selected as the main tool for the effective implementation of internationalization at Karaganda Technical University. The author discloses the main content of the «benchmarking» concept, presents the goal, scientific methods and potential of the project, considers the main types, principles and phases of benchmarking. Tyumen Industrial University was chosen as a competing institution, due to the similarity of the higher education systems in post-Soviet countries. When comparing and analyzing the possibilities of benchmarking, the following key aspects were considered: the content of educational courses, the way of students’ and teachers’ thinking, the use of available resources and quality control of training offered.

2021 ◽  
Vol 46 (1) ◽  
pp. 54-61
Author(s):  
D. Jantassova ◽  

Internationalization serves the purpose of increasing the world rating of an educational institution, contributes to improving the quality of education in general and is one of the main factors in the competitiveness of a technical university in the modern world. The article describes the main directions of the development of this process in the frame of Nazarbayev University experience, the Canadian and Russian experience of research to establish a framework of capacity building for internationalization. This study is carried out during the implementation of the project "Capacity building for the internationalization of a technical university by means of digital learning technologies" (IRN project АP08052214), approved by the priority "Scientific foundations" Mangilik el "(education of the XXI century, fundamental and applied research in the humanities)" grant funding for young scientists for 2020-2022 by the Science Committee of the Ministry of Education and Science of the Republic of Kazakhstan. The author considers different approaches in understanding the process of internationalization, investigates the methodology of benchmarking, the process of internationalization of the university, presents the goal, scientific methods and potential of the project. The primary analysis of the studied works on the internationalization of higher education showed that there were problems in the results of international activities of national and foreign practices and the lack of work on capacity building for the internationalization of technical universities.


2020 ◽  
Vol 117 (6) ◽  
pp. 8-13
Author(s):  
Igor O. Petrishchev ◽  

Continuous improvement of the education system, aimed at improving the quality of educational services provided by educational institutions, updates the need for different pedagogical thinking, innovative forms and new conditions for implementing education, up-bringing and development of students. One of the ways to solve these problems is to create digital educational environment in educational institutions. The article is aimed at solving the following number of problems: studying the essence of the digital educational environment, identifying its structure, studying the requirements for making modern digital environment of a higher educational institution. The work justifies the need to create digital educational environment in conditions of education informatization and digitalization. Approaches to substantiating the essence of the digital educational environment have been defined, the conditions for its creation in order to improve the quality of educational services have been outlined. The advantages of the digital educational environment include: providing educational opportunities for all participants in the educational process equally; learning mobility (variation of time and place of learning); life-long learning during the life; opportunities for the training of schoolchildren, students, participants in courses and vocational retraining programs along the designed individual educational routes; consumption, use and development of e-learning resources. The organization of educational activities in the digital environment is aimed at the optimal solution of fundamental didactic problems with the most necessary coverage of all the advantages of information and communication technologies, digital learning technologies and their means. In addition, the conditions of the digital educational environment allow us to develop a certain electronic basis for the development of the cognitive and creative activities of students and teachers, supporting the continuous dynamic formation of a system of knowledge and competencies, which is the basis for managing and ensuring the quality of the pedagogical process and educational services.


2021 ◽  
Vol 13 (7) ◽  
pp. 3965
Author(s):  
Robert Maršanic ◽  
Edna Mrnjavac ◽  
Drago Pupavac ◽  
Ljudevit Krpan

Since the Republic of Croatia is one of the most popular European and world tourist destinations, the aim of this paper is, from the user’s (n = 596) point of view, to research the importance of stationary traffic in tourist destinations. The purpose of this paper is to point out the possibilities of improving the tourist destination quality and sustainability through an adequate parking service. In order to corroborate constructed scientific hypotheses, a larger number of scientific methods were used from which a polling method, analysis and synthesis method, descriptive statistics method, t-test, and analysis of variance (ANOVA) should be singled out. The major finding of this paper indicates a relatively big importance of stationary traffic (M = 6.51; SD = 2.21) as an element of tourist destination quality. Moreover, regarding the quality of tourist destination, the results of this paper suggest that the parking space availability is more important than the way parking or parking payment are organized. Between the experienced parking problem in a tourist destination and age on one side and evaluation of the importance of stationary traffic as an element of tourist destination quality on the other side, a statistically important connection was established. Gained knowledge can be particularly helpful to hotel industry managers but also to traffic managers whose duty is to provide an adequate number of parking spaces in tourist destinations.


Author(s):  
Игорь Олегович Петрищев

Стремительное развитие современного рынка образовательных услуг обусловливает необходимость детального исследования тенденций и закономерностей обучения на основе средств цифровой педагогики. Система создания и предоставления образовательных услуг определяется потребностью реализации оценки их качества. Актуальность проблемы обосновывается тем, что качество данных услуг обусловливает уровень интеллектуального потенциала государства, становится одной из важнейших предпосылок его экономической и политической стабильности, залогом конкурентоспособности на мировом рынке образовательных услуг. В статье проведен анализ цифрового обучения, его сущности, особенностей, преимуществ и потенциала в контексте образования, реализуемого в условиях цифровой экономики и информационного общества. Создание и развитие оптимальной системы сбора и обработки информации о качестве образования является на сегодняшний день одной из самых актуальных задач образовательной сферы. Обучение, построенное на основе применения средств цифровой педагогики, определяется как фактор модернизации образования и повышения качества образовательных услуг. Обращение к методам и формам цифровой педагогики, наряду с общепедагогическими подходами к обучению, позволяет оптимизировать учебно-воспитательный процесс и повысить качество предоставляемых образовательных услуг. The rapid development of the modern market of educational services necessitates a detailed study of trends and patterns of learning based on digital pedagogy. The system of creation and provision of educational services provides for the need to implement a systematic assessment of the quality of services provided by educational institutions. The relevance of this problem is justified by the fact that the quality of services determines the level of intellectual potential of the state, becomes one of the most important prerequisites for its economic and political stability, and guarantees competitiveness in the world market of educational services. The article analyzes digital learning, its essence, features, advantages and potential in the context of education implemented in the digital economy and information society. Creating and developing an optimal system for collecting and processing information about the state of the quality of education is one of the most urgent tasks of the educational sphere today. Training based on the use of digital pedagogy is justified as a factor in modernizing education and improving the quality of educational services. Using the methods and forms of digital pedagogy, along with general pedagogical approaches to learning, allows one to optimize the educational process and improve the quality of educational services provided.


Author(s):  
T. V. Kreps

Modern methods of active learning are reflected in one of the most successful ways to develop the training of future specialists. The urgency of the need to improve the quality of teaching economic disciplines is not in doubt. The use of active methods of teaching economic disciplines stimulates the cognitive activity of students, respectively, forms important practical skills of researching situations, problem solving, improves the ability of reasoning and a clear statement of students’ thoughts. In general, today there is a need for non-standard-minded individuals. The need for the developed thinking of specialists in the field of economics, the ability to assess, design and rationalize knowledge and skills is also rapidly growing. The solution of these problems largely depends on the technology and content of economic education. This article reflects the main directions of application of modern educational technologies in the process of teaching economic disciplines. It also outlines the main theoretical and methodological aspects of the modern teaching of economic disciplines using various innovative learning technologies. Reflects the most successful ways of interactive methods of implementing education in the system of higher economic education. The article establishes that the modern learning process can open up a large number of new opportunities for students, thus, the information technology tools for teaching are reflected in an important part of the educational process. 


2021 ◽  
Vol 68 (3) ◽  
Author(s):  
Zh.I. Sardarova ◽  

The article is devoted to the problem of digitalization, which currently occupies a central place at the global level, since in today's rapidly changing world, accelerated rates and changes in the field of technology can be taken into account not for years, but for months. Today, the main goal of digitalization of education in the republic is to improve the quality of education, the formation of digital competencies of students based on the creation of a unified educational information environment using digital learning technologies. In this regard, the modern education system of the country can be considered as a dynamically developing system aimed at harmonious integration into the world educational space. This, in turn, is accompanied by changes in the content structure of the teaching technology and significant changes in the pedagogical theory and practice of the educational process, which contribute to mastering the constantly dynamically developing didactic capabilities of ICT and the harmonious entry of the child from primary school into the developing information environment. Observation, research of the work of students and teachers and the responses received to the survey prove that the rational use of digital educational resources in everyday practice contributes to improving the efficiency, effectiveness and productivity of the learning process. In addition, digital technologies help to improve relationships, increase the responsibility of students and teachers for learning, achieving success. The authors, analyzing the course of the transition from the period of informatization to the current period of digitalization, by introducing the first computer technologies into the educational process of primary classes, tried to reveal its positive and negative aspects, to determine the readiness of primary school teachers to plan the content of education in the information educational environment. Along with providing the author's position on the basis of an analytical analysis of research works of domestic and foreign scientists on the topic of research, the objective and subjective factors influencing the transition from informatization to digitalization of modern primary schools are revealed.


2021 ◽  
Vol 5 (2) ◽  
Author(s):  
Norris S E Simatupang

Textbook is one of the form of teaching material and a significant guide for teachers and students. One of the factors determining student success in learning activity is the quality of the textbook. Learning vocabulary plays a vital role in all language skills such as listening, speaking, reading, and writing. Thus the author decided to analyze the vocabulary materials in Bahasa Inggris Kelas XI textbook published by the Ministry of Education and Culture of the Republic of Indonesia. This analysis needs to be done to prove whether or not this textbook has sufficient quality to develop students' vocabulary. This research will be conducted using a qualitative research approach. The data collection method uses descriptive method because the author focuses on the vocabulary material in each chapter of the textbook. The data is analyzed using the instrument of textbook assessment by Houtz elements (1955). The results of the analysis that has been carried out shows that the textbook is suitable to be used as teaching material for the learning process in schools.


Author(s):  
Svitlana Martynenko

In modern conditions of reforming the system of higher education, the introduction of time-based blended and distance learning, the mission of higher education is to ensure the efficiency and quality of university education. Therefore, the problem of using blended and distance learning technologies becomes relevant, which, taking into account the peculiarities of the conduct, should ensure the quality of educational services for students. Blended learning is defined as a hybrid of traditional face-to-face and online learning so that instruction occurs both in the classroom and online, and where the online component becomes a natural extension of traditional classroom learning. The article highlights the peculiarities of the introduction of mixed and distance learning at the university, analyzes and clarifies the essence and content of the concepts of « blended learning», «distance learning», identifies the main approaches, methodical principles underlying the organization of the educational process, the priority tasks and advantages of the introduced forms of education are singled out, the tendencies of their development are outlined, in particular in modern conditions. The methods, organizational forms and means used during blended and distance learning are described, specific examples of their introduction at Kyiv International University are given, as well as the schematic structure of the methodical system of the proposed forms of education that ensure the quality of university education. It is proved that blended and distance learning solves the problems of individualization, intensification and optimization of education, is the most effective evolution of the traditional model of learning7


Author(s):  
С.А. Ковчур

В статье рассматривается проблема влияния рисков виртуальной образовательной среды на качество образования. С точки зрения педагогического взаимодействия как основы цифрового образовательного процесса выделяются риски, связанные с внешними организационными условиями реализации цифрового образования (отсутствие финансирования, принятие неэффективных управленческих решений, недостаточное нормативно-правовое регулирование, отсутствие материально-технического обеспечения, ограничение доступа к образовательным услугам), и психолого-педагогические риски (дидактические ошибки и недостатки в организации цифрового обучения, обусловленные неготовностью к деятельности в виртуальной образовательной среде участников педагогического взаимодействия, и их личностные характеристики, препятствующие эффективной работе). На основе анализа практической реализации проектных технологий даны рекомендации по предупреждению негативных последствий неготовности преподавателей и студентов к учебной деятельности в условиях виртуальной образовательной среды. The article deals with the problem of the impact of virtual educational environment risks on the quality of education. From the perspective of pedagogical interaction as of the basis of a digital educational process, the article highlights the risks associated with external organizational conditions of the implementation of digital education. Among them, there is a risk of a lack of funding, of making inefficient management decisions, of insufficient legal regulation, of a lack of logistical support, and of restricted access to education. Psychological and pedagogical risks are didactic mistakes and defects in the organization of digital learning, and personal characteristics as obstacles to effective work – both due to the unpreparedness of the participants of pedagogical interaction to work in the virtual educational environment. The author expresses opinion of the different degrees of such risks manifestation and the occurrence of consequences for the quality of education. Based on the analysis of practical experience in the implementation of project technologies, recommendations are offered to prevent the negative consequences caused by the unpreparedness of teachers and students learning in virtual educational environment.


Author(s):  
Mariia Gladun ◽  
Mylana Sablina ◽  
◽  

One of the decisive directions for solving problems of improving the quality of education is the development of pedagogical systems and their components, the use of new approaches and teaching methods, which are implemented in close interaction with the latest information technologies. Increasing the motivation of students, involving them in interaction within the educational process, can improve the quality of education, develop the necessary competencies. It is proved that interactive learning technologies have great educational and development potential, provide maximum activity of the participants in the educational process, optimal training time and its effectiveness. The article highlights the essence of innovative educational technologies, examines the peculiarities of pedagogical technology "learning in cooperation" as an integral part of the personality-oriented approach in teaching. It was analyzed author's research about training in cooperation with the use of computer technology. The article describes the structure of conducting classes in the form of training in cooperation, the stages of teaching communication, didactic conditions that can provide an effective organization of the stages of learning communication, taking into account the specifics of the learning process. The possibilities of using online tools of interactive learning for the implementation of educational cooperation are demonstrated. The possibilities of using online tools and resources that allow organizing cooperation during the educational process are analyzed. The stages and directions of cooperation with the use of online services are considered. An overview of the tools was carried out and examples of their application were prepared at all stages of the educational process. The advantages of using the described services are demonstrated.


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