Customer Satisfaction with Massage Service (Sport Personnel and General)

2021 ◽  
Vol 1 (2) ◽  
pp. 109-114
Author(s):  
Iskandar ◽  
Y. Tovan Juni Samudro ◽  
Uray Gustian
Keyword(s):  
Customer Satisfaction ◽  
Customer Service ◽  
General Practitioners ◽  
Direct Evidence ◽  
Research Data ◽  
Descriptive Research ◽  
Ex Post ◽  
Ex Post Facto ◽  
Quantitative Descriptive ◽  
Descriptive Statistical Analysis

The problem in this study is how the level of customer service satisfaction for massage for sports / general practitioners. This study aims to see the level of customer satisfaction with massage services (sports and general practitioners) with variables 1. Reliability (reliability), 2. Responsiveness (responsiveness), 3. Assurance (assurance), 4. Empathy (empathy), 5. direct evidence (tangibles). Ex post facto quantitative descriptive research design for customers who had received massage services from October 2020 to February 2021. The instrument is in the form of a questionnaire in descriptive statistical analysis. The results of the research data concluded that the level of customer satisfaction in the very satisfied category was 91% and 7% satisfied.

scholarly journals PENGARUH FASHION HIJAB TERHADAP PERILAKU KONSUMTIF MAHASISWI FAKULTAS EKONOMI DAN BISNIS ISLAM IAIN PALANGKA RAYA

2017 ◽  
Vol 1 (2) ◽  
Author(s):  
Sa'adatunnisa Sa'adatunnisa
Keyword(s):  
Consumer Behavior ◽  
Correlation Analysis ◽  
Decision Rules ◽  
Strong Relationship ◽  
Purchasing Behavior ◽  
Technical Data ◽  
Descriptive Research ◽  
Ex Post ◽  
Ex Post Facto ◽  
Quantitative Descriptive

Development of the world fashion at this time theis always increased. It can be demonstrated with the development of fashion hijab at this time. Many models are evolving hijab cause excessive purchasing behavior. Such behavior is the consumer behavior, is behavior that purchase goods or services in excess. For this study will focus on the effect on consumer behavior fashion hijab of student IAIN Palangkaraya to determine the effect on consumer behavior fashion hijab of student IAIN Palangkaraya with technique Product Moment Correlation analysis using SPSS 18.0 version. This research is a quantitative descriptive research type ex post facto, the authors use the data collection methods of observation and questionnaires. From the test results performed on the instrument 15 respondents with 24 items declared valid question and can be used to collect the data in the study sample. The population in this study are all mahasiwi Faculty of Economics and Business Islam IAIN Palangkaraya, while the sample amounted to 68 respondents student of the Faculty of Economics and Business Islam IAIN Palangkaraya and from the number of respondents were given a questionnaire to be answered. While the technical data analysis techniques used are product moment correlation analysis. Results of research techniques Pearson product moment correlation (r) shows that the correlation between Fashion hijab with the consumer behavior of 0.780. Based on the interpretation of the correlation coefficient r value , then 0.780 including the level of relations "strong". This shows that there is a strong relationship between fashion hijab with the consumer behavior . Moreover , the significance of the hijab fashion variable (X) and consumer behavior variable (Y) is 0,000. Based on the decision rules of the hypothesis , the probability value of 0.05 is greater than or equal to the probability value Sig . Or (0.05 ≥ 0.000) , then Ho is rejected and Ha accepted, meaning significantly. And the influence of fashion hijab on consumer behavior amounted to 60.9 % , while the remaining 39.1 % is influenced by other factors.

Analisis Pemeliharaan Mesin Conveyor Menggunakan Metode Preventive dan Breakdown Maintenance untuk Meminimumkan Biaya Pemeliharaan Mesin pada PT X

2021 ◽  
Vol 1 (1) ◽  
pp. 1-9
Author(s):  
Meli Amelia ◽  
Tasya Aspiranti
Keyword(s):  
Data Analysis ◽  
Preventive Maintenance ◽  
Research Method ◽  
Research Data ◽  
Maintenance Cost ◽  
Know How ◽  
Descriptive Research ◽  
Quantitative Descriptive ◽  
Engine Maintenance ◽  
Care Study

Abstract. This research aims to know how the implementation of maintenance conducted by PT X and how maintenance by PT X used the preventive and breakdown maintenance methods to minimize engine maintenance cost. The research method used in this study is care study whereas this type of research is quantitative descriptive research. Technique of collecting data in this research by obsererving, interviewing and collecting documents related to research. Data analysis used by using preventive and breakdown maintenance methods. The result of this research is PT X performs maintenance of the engine by using preventive maintenance such as routine maintenance, semi-overhaul forecast maintenance and annual maintenance and breakdown maintenance are usually performed when the machine is fully damaged or dead. PT X should implement preventive maintenance because it is more efficient at 13,2% than the company’s maintenance. Abstrak. Penelitian ini bertujuan untuk mengetahui bagaimana pelaksanaan pemeliharaan mesin yang dilakukan PT X dan bagaimana pemeliharaan mesin yang yang dilakukan PT X dengan menggunakan metode preventive dan breakdown maintenance untuk meminimumkan biaya pemeliharaan mesin. Metode penelitian yang dilakukan dalam penelitian ini studi kasus sedangkan jenis penelitian ini adalah penelitian deskriptif kuantitatif. Teknik pengumpulan data dalam penelitian ini dengan melakukan observasi, wawancara dan pengumpulan dokumen-dokumen yang berkaitan dengan penelitian. Analisis data yang digunakan dengan menggunakan metode preventive dan breakdown maintenance. Hasil dari penelitian ini adalah PT X hendaknya melakukan pemeliharaan mesin dengan menggunakan preventive maintenance seperti perawatan rutin, perawatan semi overhaul dan perawatan tahunan dan breakdown maintenance biasa dilakukan saat mesin mengalami kerusakan atau mati total. PT X hendaknya melaksanakan preventive maintenance karena lebih efisien sebesar 13,2% dibandingkan pemeliharaan yang dilakukan perusahaan.

scholarly journals Perceived Problems of Strike Action and Deviant Behavior at Selected Higher Institutions in Ekiti State, Nigeria

2019 ◽  
Vol 3 (2) ◽  
pp. 97-106
Author(s):  
Yusuf Suleiman ◽  
Muraina Kamilu Olanrewaju ◽  
Jamiu Mahmood Suleiman
Keyword(s):  
School Counselors ◽  
Teenage Pregnancy ◽  
Deviant Behavior ◽  
Deviant Behaviors ◽  
Descriptive Research ◽  
Ex Post ◽  
Ex Post Facto ◽  
Research Questions ◽  
High Level ◽  
Higher Institutions

This study aimed to investigate the perceived problems of strike action and deviant behavior in selected higher institutions in Ekiti State, Nigeria. The descriptive research design of ex-post-facto type was used in the study. Three hundred respondents were selected randomly from two Universities. The respondents were measured with a self-developed scale, and the data obtained were analyzed using descriptive (mean) statistical analysis. Four research questions were raised and answered. The result showed that causes of strike action in selected higher institutions include non-payment of teacher’s salaries, low responds to problems confronting schools among others, problems of strike action in selected higher institutions include production of half-baked graduates, youth involvement in secret cult, widespread of examination malpractice, causes of deviant behavior in selected higher institutions include parental neglect, drug addiction, high level of poverty among others and problems of deviant behavior in selected higher institutions include incessant strike action, widespread of examination malpractice, prevalence of teenage pregnancy among others. Given these findings, the study recommended that school counselors should identify deviant behaviors and counsel adolescents on how it can be prevented and that Government should deem it fit to respond to the yearnings and aspirations of the workers in terms of quick payment of their salaries and other emoluments.

scholarly journals ANALISIS PERAN FUNCTIONAL BENEFITS, SYMBOLIC BENEFITS, EXPERIENTIAL BENEFITS DAN CUSTOMER SATISFACTION SEBAGAI PEMBENTUK LOYALTY INTENTION PADA CUSTOMER THE BODY SHOP (TELAAH PADA: THE BODY SHOP DI WILAYAH JAKARTA)

2018 ◽  
Vol 8 (1) ◽  
pp. 1
Author(s):  
Santi Rimadias ◽  
Farah Safira Rachmayanti
Keyword(s):  
Customer Satisfaction ◽  
The Body ◽  
Market Demand ◽  
Body Shop ◽  
Descriptive Research ◽  
Loyalty Intention ◽  
Quantitative Descriptive ◽  
The Body Shop

The purpose of this research was conducted to identify the effect of functional benefits, symbolic benefits, experiential benefits and customer satisfaction towards loyalty intention from the customer who use The Body Shop.With a high market demand on cosmetics nowadays, producers are required to compete to meet costumer's expectations. This research was a quantitative descriptive research. There were 153 respondents which were gathered by convenience sampling.The results showed that functional benefits, symbolic benefits and experiential benefits had a positive and significant affect toward customer satisfaction. Furthermore, this research also showed that customer satisfaction had a positive and significant effect on loyalty intention.Keywords: loyalty intention, customer satisfaction, symbolic benefits, functional benefits, experiential benefits.

scholarly journals Pengaruh Kedisiplinan Guru Terhadap Motivasi Belajar Peserta Didik Di Madrasah Ibtidaiyah Muhammadiyah Labakkang

2020 ◽  
Author(s):  
Risna Srinawati ◽  
Fatoni Achmad
Keyword(s):  
Statistical Analysis ◽  
Data Collection ◽  
Population Sample ◽  
Learning Motivation ◽  
Collection Method ◽  
High Class ◽  
Analysis Techniques ◽  
Ex Post ◽  
Ex Post Facto ◽  
Descriptive Statistical Analysis

This study aims to determine: 1) How is the discipline of Ibtidaiyah Muhammadiyah Labakkang Madrasah teachers, 2) How is the learning motivation of students in Madarasah Ibtidaiyah Muhammadiyah Labakkang, and 3) How is the influence of teacher discipline on the learning motivation of students in Madarasah Ibtidaiyah Muhammadiyah Labakkang. This type of research is classified as quantitative with the approach used is the ex post facto approach. The population/sample of this study is high class students. Furthermore, the data collection method used was a questionnaire. Then, the data processing and analysis techniques used are descriptive statistical analysis and statistical statistical analysis. The results obtained in this study indicate that: 1) Discipline of teachers in Muhammadiyah Labakkang Madrasah Ibtidaiyah at intervals of 61-65 which is at a frequency of 16 or 40%. 2) The students' learning motivation in Madrasah Ibtidaiyah Muhammadiyah Labakkang is at intervals of 61-65 which is at a frequency of 20 or 50%. 3) There is a significant influence of teacher discipline on student learning motivation in Madrasah Ibtidaiyah Muhammadiyah Labakkang, it can be known based on the coeeficiens table (α), the value of tcount = 6.952 is obtained. The value of ttabel can be found obtained 1,684 so comparing ttabelandtcount turns out tcount = 6.952>ttabel = 1.684, then Ho is rejected and H1 is accepted so that there is an influence between teacher discipline (x1) on learning motivation (y) in Madrasah Ibtidaiyah Muhammadiyah Labakkang.

scholarly journals Enhancing Businees Capacity of PRO Women Program: Decision Making Roles in Family and Community

2020 ◽  
Author(s):  
Oryza Pneumatica Inderasari ◽  
S Syarifuddin
Keyword(s):  
Decision Making ◽  
Social Entrepreneurship ◽  
Research Data ◽  
Community Empowerment ◽  
Women Empowerment ◽  
Descriptive Research ◽  
The Family ◽  
Quantitative Descriptive ◽  
Lombok Island

This research is an evaluation of the implementation of the PRO WOMEN Program carried out on Lombok Island, NTB, one of series of community empowerment programs carried out by Yayasan Rumah Energi (YRE). The study considers the effect of increasing business capacity on the role of decision making in participating families and communities. This type of research is quantitative descriptive research. Data collection was carried out using questionnaires, structured and unstructured interviews. The results of the study indicate that there was an increase in business capacity in pro-women program participants that affected their decision-making roles in the family and community. The results of this study will be put forward with a recommendation for the development of Human Resources in NTB Province and Lombok Island in particular. Keywords: social entrepreneurship, capacity building for women, pro women program, women empowerment, funded by Yayasan Rumah Energi

scholarly journals HUBUNGAN MOTIVASI BELAJAR DAN PERILAKU HIDUP SEHAT DENGAN PRESTASI BELAJAR KEJURUAN OTOMOTIF KELAS XI PROGRAM KEAHLIAN TEKNIK OTOMOTIF SMK MUHAMMADIYAH IMOGIRI BANTUL TAHUN AJARAN 2014/2015

TAMAN VOKASI ◽  
2016 ◽  
Vol 4 (2) ◽  
pp. 236
Author(s):  
Syahrul Falah ◽  
Suparmin Suparmin
Keyword(s):  
Hypothesis Testing ◽  
Partial Correlation ◽  
Descriptive Analysis ◽  
Research Data ◽  
Learning Motivation ◽  
Learning Achievement ◽  
Ex Post ◽  
Data Collecting ◽  
Ex Post Facto ◽  
Collecting Methods

The study aimed to describe (1) correlation between learning motivation with learning achievement of automotive vocational; (2) correlation between healthy live attitude with learning achievement of automotive vocational; and (3) correlation between learning motivation and healthy live attitudewith learning achievement of automotive vocational. This study was ex-post facto research. Data collecting methods were questionnaires and documentation. Data analyzing methods used descriptive analysis, first and second hypothesis testing used partial correlation and third hypothesis testing used double regression. This study shows that there was a positive and significant correlation between learning motivation with learning achievement of automotive vocational; (2) there was a positive and significant correlation between healthy live attitude with learning achievement of automotive vocational; and (3) there was a positive and significant correlation between learning motivation and healthy live attitude with learning achievement of automotive vocational.

scholarly journals ANALYSIS OF THE ABILITY OF LECTURERS IN THE USE OF ONLINE LEARNING MEDIA IN THE FACULTY OF TARBIYAH AND KEGURUAN (FTK) UIN AR-RANIRY BANDA ACEH

2021 ◽  
Vol 1 (1) ◽  
pp. 36-41
Author(s):  
Fathiah Fathiah ◽  
Nelli Raharti ◽  
Muhammad Rizal Fachri
Keyword(s):  
Online Learning ◽  
Data Analysis ◽  
Statistical Analysis ◽  
Design Research ◽  
Research Subjects ◽  
Average Value ◽  
Descriptive Research ◽  
Quantitative Descriptive ◽  
Banda Aceh ◽  
Descriptive Statistical Analysis

This study aims to describe lecturers' ability to use online learning media at the Tarbiyah and Keguruan Faculty of UIN Ar-Raniry Banda Aceh in the learning process. This study used a quantitative descriptive research design. Research subjects are lecturers who actively teach in the odd semester of 2020/2021. Meanwhile, 42 people were randomly selected as samples. Data collection was carried out using questionnaires and interviews. Data analysis used descriptive statistical analysis. The results showed that lecturers' ability with indicators of skills in using online learning media obtained an average value of 79.29%, which means that, on average, the lecturers were able to use online learning media well. The ability of lecturers with indicators of skills in managing online learning is obtained an average value of 67.56%, which means that the lecturer can manage online learning well.

scholarly journals Analysis of the Effect of Militancy Activities on Students Enrollment in Niger Delta: Implications for Adult and Vocational Education

2021 ◽  
Vol 11 (1) ◽  
pp. 108
Author(s):  
Gloria Olori ◽  
Dorida Oyigbo ◽  
Iheanyichukwu Ozurumba ◽  
Christian Olori ◽  
Judith Ugwuoke ◽  
...  
Keyword(s):  
Academic Performance ◽  
Vocational Education ◽  
Niger Delta ◽  
Educational Development ◽  
Delta Region ◽  
Descriptive Research ◽  
Niger Delta Region ◽  
Poor Academic Performance ◽  
Ex Post ◽  
Ex Post Facto

With the continuous decline on students' enrollment in adult and vocational education in Niger Delta region, this study sets to analyse the effect of militancy activities and its impact on educational development. It adopted the ex post facto type of the descriptive research. The sample of 347 students was used to respond to the data collecting instrument. Based on the analysis, the existence of poor synergy between teacher and students and scanty population were notable as the effects of the insurgency. Further analysis showed that students’ poor academic performance, high illiteracy level and increase in youth restiveness were found to have highly impacted on the educational development.

scholarly journals KORELASI ANTARA MOTIVASI PESERTA DIDIK DENGAN HASIL BELAJAR KIMIA KELAS XI IPA SMA NEGERI SE-KECAMATAN TERNATE UTARA

2018 ◽  
pp. 24
Author(s):  
Serna Hamid ◽  
Mohammad Wijaya ◽  
Ramlawati .
Keyword(s):  
Learning Outcomes ◽  
Random Sampling ◽  
Total Population ◽  
Research Data ◽  
Ex Post ◽  
Chemistry Learning ◽  
Ex Post Facto ◽  
Spss Software ◽  
Academic Year ◽  
Cluster Random Sampling

ABSTRAKPenelitian ini merupakan penelitian survey and ex-post facto yang bertujuan untuk mengetahui korelasi antara motivasi peserta didik dengan hasil belajar kimia kelas XI IPA SMA Negeri Se-Kecamatan Ternate Utara tahun pelajaran 2017/2018. Total populasi penelitian sebanyak 311 peserta didik dengan ukuran sampel sebanyak 175 peserta didik. Teknik penentuan sampel dilakukan dengan menggunakan propotional cluster random sampling. Pengambilan data penelitian menggunakan instrumen berupa angket terbuka dan tes. Data penelitian dianalisis menggunakan Software SPSS. Hasil penelitian menunjukkan bahwa korelasi antara motivasi peserta didik dengan hasil belajar kimia sangat kuat dengan niai yag diperoleh adalah 0,88. Untuk uji hipotesis digunakan uji t, data yang diperoleh menunjukan thitung > ttabel yaitu 8,23 > 1,97 maka H0 ditolak dan H1 di terima sehingga dapat disimpulkan terdapat korelasi antara motivasi peserta didik dengan hasil belajar kimia.Kata Kunci: motivasi, hasil belajar.ABSTRACTThe study is a survey and ex-post facto which aims to determine the correlation between the motivation of students with chemistry learning outcomes grade XI IPA of State Senior High Schools in North Ternate District in the academic year 2017/2018. The total population of the study was 311 students with a sample size of 175 students. The sample determination technique is used propotional cluster random sampling. Retrieval of research data using an instrument in the form of an open questionnaire and test, research data were analyzed using SPSS Software. The results showed that the correlation between the motivation of students with chemistry learning outcomes was very strong with the value obtained was 0.88. To test the hypothesis, the t test is used, the data obtained shows tcount > t table that the number is 8.23 > 1.97 then H0 is rejected and H1 is accepted so that it can be concluded that there is a correlation between the motivation of students with chemistry learning outcomes. Keywords: Motivation, Learning Achievement.

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