scholarly journals Analysis of Information Quality, Trust and Satisfaction on Customer Participation (Case Study on Customer Online Shop Shopee In Rantauprapat)

Author(s):  
Auliya Fadhillah ◽  
Yuniman Zebua ◽  
Yudi Prayoga

Online shopping can be accessed through digital applications known as e-commerce applications. One of e-commerce the well-known in Indonesia is shopee. The main purpose of this research is to determine the factors that influence the variables of Information Quality, Trust, Satisfaction with Customer Participation in Shopee Online Shop Customers in Rantauprapat. This study uses non-probability sampling method with accidental sampling technique, and statistical data processing in the form of processing validity and reliability, normality testing, multiple linear regression, simultaneous test (F test), partial test (T test) and test coefficient of determination with the number of respondents as many as 100 customers. The results of this study indicate that partially Information Quality, Trust and Satisfaction have a significant effect on customer participation. Simultaneously, the variables of Information Quality, Trust and Satisfaction have an effect on Customer Participation in Shopee Online Shop Customers in Rantauprapat

2020 ◽  
Vol 3 (1) ◽  
pp. 141-150
Author(s):  
Akhmar Barsah ◽  
Asep Ridwan

This study aims to determine and prove the appropriateness of theory with facts, the influence of work ethic and work discipline on employee performance. The quantitative method approach with an associative (causal) form is used in this study. The sample-based on the existing population is 103 respondents. The entire population is sampled with a non-probabilistic sampling technique that is a saturated sample. Data analysis techniques that use inferential statistics (parametric) with the data eligibility test include validity and reliability tests, tests of prerequisites or regression assumptions that are residual normality, multicollinearity, heteroscedasticity. The hypothesis test is performed using the F test, the t-test, the correlation analysis, the analysis of the coefficient of determination and the multiple regression equations. The results based on the series of tests can be concluded. The predictive variables of F (simultaneous) test results (work ethic and work discipline) have a positive and significant effect on the dependent variable (employee performance) the value of Fcount>Ftable (34,855>3.09). The results of the test of the importance of work ethic in the performance of employees have a positive and significant effect, the value of tcount>ttable (5,212>1.98). Similarly, labour discipline in the performance of employees has a positive and significant effect, the value of tcount>ttable (4,997>1,998). The magnitude of the correlation predictor variables, namely work ethic and work discipline on employee performance, obtained a number of 0.641, which means a strong correlation (0.600-0.799). The percentage coefficient of determination of the predictive variables (work ethic and work discipline) to the dependent variable (employee performance) is 39.9%, where 60.1% are other factors that are not identified. While the regression equation obtained Y = 0.799 + 0.428 + 0.432. Abstrak Penelitian ini bertujuan untuk mengetahui serta membuktikan kesesuaian antara teori dengan fakta terkait seberapa besar variabel-variabel prediktor etos kerja dan disiplin kerja berpengaruh terhadap variabel yang dipengaruhi kinerja karyawan. Pendekatan metode kuantitatif dengan bentuk asosiatif (kausal) penulis gunakan dalam penelitian ini. Sampel berdasarkan populasi yang ada berjumlah 103 responden, di mana seluruh populasi dijadikan sampel dengan teknik nonprobability sampling yaitu sampel jenuh. Teknik analisis data menggunakan statistik inferensial (parametris) dengan uji kelayakan data meliputi uji validitas dan uji reliabilitas, uji prasyarat atau asumsi dasar regresi yaitu normalitas residual, multikolinieritas, heteroskedastisitas. Sedangkan uji hipotesis dilakukan uji F, uji uji t, analisis korelasi, analisis koefisien determinasi, dan persamaan regresi berganda.Hasil temuan penelitian berdasarkan rangkaian uji dapat disimpulkan. Hasil uji F (simultan) variabel prediktor (etos kerja dan disiplin kerja), berpengaruh positif dan signifikan terhadap variabel dependen (kinerja karyawan) di mana nilai Fhitung>Ftabel (34.855>3.09). Hasil uji signifikansi etos kerja terhadap kinerja karyawan mempunyai pengaruh positif dan signifikan, di mana nilai thitung>ttabel (5.212>1.98). Demikian pula disiplin kerja terhadap kinerja karyawan berpengaruh positif dan signifikan, di mana nilai thitung>ttabel (4.997>1.98). Besaran korelasi variabel prediktor yaitu etos kerja dan disiplin kerja terhadap kinerja karyawan didapat angka 0.641 yang mengartikan adanya korelasi yang kuat (0.600-0.799). Persentase koefisien determinasi variabel prediktor (etos kerja dan disiplin kerja) terhadap variabel dependen (kinerja karyawan) sebesar 39.9% di mana 60.1% adalah faktor-faktor lain yang tidak teridentifikasi. Sedangkan persamaan regresi didapat Y= 0.799 + 0.428 + 0.432.


Author(s):  
Ayodhia Arman ◽  
Zuzy Anna ◽  
Eddy Afrianto ◽  
Atikah Nurhayati

The role of the fish basket woman is not only as a housewife but also as a breadwinner, thus the fish basket woman has a dual role in her family. Fish basket women help their husbands work to be able to meet family needs. This study aims to analyze household income as well know the motivation to work of women as fish baskets in increasing working household income and know the factors that affect the income of fish basket women in increasing household income in Eretan Wetan Village, Indramayu Regency, West Java. The research method used in this research is a case study and interviews using a questionnaire. The sampling technique used an accidental sampling method with a total of 50 respondents and collecting data using observation techniques, structured interviews, and documentation techniques. The results showed that the role of women with fish baskets on household income in Eretan Wetan Village, Indramayu Regency, West Java was quite significant by obtaining an average income of IDR 1,676,135 per month. Factors that affect the income of working basket women include helping their husbands, wages that are not appropriate, helping household income and the husband's income is uncertain. The coefficient of determination shown by Nagelkerke R-Square, age, education level, number of family members, husband's permission, and husband's income affect women's interest in working by 100.0%. Women’s interest in working is not influenced by any other factors included in the research mode.


2019 ◽  
Vol 2 (1) ◽  
pp. 252
Author(s):  
Chindi Mellani ◽  
Louis Soemadi Bopeng ◽  
Makarius Bajari

In line with the increasing number of internet users, many companies have changed the structure of public spending based on online conditions. The purpose of this study is to analyze and test the effect of trust and information quality on the decision to purchase airline ticket on e-commerce Traveloka.              This research is a quantitative, according to its implantation, associative research. The sampling method used is non-probability sampling with purposive sampling technique.              The analysis that has been conducted by the researcher found that: (1) the trust variable (X1) partially has no effect on the purchasing decision (Y) The confidence variable has a value of t count 1.616 which is smaller than the t table value of 1.991 (1.616 <1.991) and significance value 0.110 is greater than the value of ∝ (alpha) which is 0.05 (0.110> 0.05). (2) information quality variable (X2) partially affects the purchasing decision (Y) Information quality variable has a t value of 4.375 which is greater than the t table value of 1.991 (4.375> 1.991) and a significance value of 0.000 is smaller than the value alpha is 0.05 (0.000 <0.05). (3) the trust variable (X1) and the information quality variable (X2) together (simultaneously) affect the purchasing decision variable (Y) the significance value of F is 0,000 with an error level of 0.5 which means the significance value of F is 0.05 smaller (0,000 <0,05).  


2020 ◽  
Vol 9 (2) ◽  
pp. 1-12
Author(s):  
Darwin Kesuma

The Effect of Product Quality and Price on Purchase Intention for Selancar Rice (Case Study on Housewives in Kota Baru Jalan Kapten Satar RT. 10 RW. 03 Lahat). This research was conducted on housewives located at Jalan Kapten Satar RT 10 RW 03 No. 25 Kelurahan Kota Baru, Lahat District. The research objective was to see the effect of the product and price on buying interest in surfing rice. The regression equation Y = 10.588 + 0.453 X1 + 0.339 X2 + e. Based on statistical data analysis, the indicators in this study are valid and reliable. The individual order of each variable with the most influence is the product quality variable with a regression coefficient of 0.453 then the price variable with a regression coefficient of 0.339. Obtained t count variable product quality (X1) of 2.658> 2.011 and variable price (X2) obtained at 2.905> 2.011. This means that t is greater than t table, then H_0 is rejected and H1 is accepted. Obtained an F calculated value of 7.009> 3.20 so that it can be ignored that there is a simultaneous (joint) influence between product quality (X1) and price (X2) on buying interest (Y) of surfing rice. Analysis of the coefficient of determination of 23% means that there is a very weak relationship between the independent variables and the related variables and the rest is 77%. By other factors that are not discussed in this study.


2020 ◽  
Vol 5 (2) ◽  
pp. 90
Author(s):  
Nihayatu Aslamatis Sholihah ◽  
A'rasy Fahrullah

The aim of this research is to test the effect of customer relationship management (data and information, human resources, process, and technology) towards muzakki loyalty case study Yatim Mandiri Surabaya. this research was conducted with an associative quantitative approach. Number of samples that used in this research is 100 peoples who is active muzakki ini Yatim mandiri Surbaya and use purposive sampling technique. This research use a questionnare that calculates with Likert scale and analyzed with SPSS 23 version. The result of this research indicated that customer relationship management varible has significant effect and positive of muzakki loyalty. Based on the partial test result indicated that customer relationship management has partial effect of muzakki loyalty, and �based on the coefficient of determination test result, indicated that customer relationship management variable has a big impact as 33,7% of muzakki loyalty.


2020 ◽  
Vol 17 (1) ◽  
Author(s):  
Sarah Fadlilah Sanusi ◽  
Sutrisno Sutrisno ◽  
Darmo H Suwiryo

ABSTRACTThe purpose of this study is to examine the effect of good corporate governance and audit quality on fraud prevention. The research method used is quantitative method is a method of research data in the form of numbers and analysis using statistics. The population used is all employees at CV. Agung Mas Motor, Sukabumi City, amounting to 35 people. The sample is determined by nonprobability sampling with a saturated sampling technique. Sources of data used in the form of data collection carried out through the distribution of questionnaires that have been tested for validity and reliability. Data analysis techniques use hypothesis testing using SPSS 24. The results of research and data processing show that Corporate Governance has a significant effect on Fraud Prevention and Audit Quality that have no significant effect on Fraud Prevention. The results of simultaneous test between Corporate Governance and Quality Audit have a significant effect toward fraun prevention. ABSTRAKTujuan dari penelitian ini adalah untuk menguji pengaruh good corporate governance dan kualitas audit terhadap pencegahan penipuan. Metode penelitian yang digunakan adalah metode kuantitatif dan analisis menggunakan statistik. Populasi yang digunakan adalah semua karyawan di CV. Agung Mas Motor, Kota Sukabumi, berjumlah 35 orang. Sampel ditentukan oleh nonprobability sampling dengan teknik sampling jenuh. Sumber data yang digunakan dalam bentuk pengumpulan data dilakukan melalui penyebaran kuesioner yang telah diuji validitas dan reliabilitasnya. Teknik analisis data untuk pengujian hipotesis menggunakan SPSS 24. Hasil penelitian dan pengolahan data menunjukkan bahwa Tata Kelola Perusahaan memiliki pengaruh signifikan terhadap Pencegahan Penipuan sementara Kualitas Audit tidak memiliki pengaruh signifikan terhadap Pencegahan Penipuan. Hasil uji simultan antara Tata Kelola Perusahaan dan Audit Kualitas memiliki pengaruh yang signifikan terhadap pencegahan kecurangan.


2021 ◽  
Vol 12 (3) ◽  
pp. 397-404
Author(s):  
Dekky SI Efendi ◽  
Sonny Hersonna ◽  
DJ Suyaman

Competence in an organization or company is important in supporting the performance produced by employees. The management of course will make efforts to increase the competence of its employees with the hope that the performance of the employees will make their work complete and the output produced is of high quality. Recognizing the importance of competence on performance, the authors helped by examining these variables. In this study the researchers collected data by distributing it to all employees at PT Batang Bumi Mandiri with a total of 25, of which the entire population will also be sampled because the sampling method used is the saturated sample technique. In processing this data used statistical data processing tools in the form of SPSS version 26 to assist the author in processing research data. The result of the research is that competence has an effect on performance. The competency variable also has a coefficient of determination of 16.5% to affect performance, while the remaining 83.5% is influenced by other variables not examined in this study.


2020 ◽  
Vol 3 (1) ◽  
pp. 87-105
Author(s):  
Lilis D Hadaliah ◽  
Sri Maryani

This research aims to analyse the practice of halal labels as well as the process of consumer choice when choosing Halal products at Indomart Panumbangan. The data used in the study is primary data and secondary data. Primary Data is obtained directly from the survey dissemination to the research respondent. Secondary data is derived from literature, journals, or data related to research purposes. The population in this study is the consumer of Indomart Panumbangan, a sampling technique is a simple random sampling, a sampling of 50 people. Methods for collecting data using questionnaire or poll. The data analysis techniques in this study are validity and reliability tests, simple linear regression analyses as well as linear coefficient (R) analyses and determinations (R2).  The results of the study showed the halal Label on each packaged food product offered at Indomart Panumbangan 90% of the official halal Label, the rest of which are labeled halal but not in accordance with the provisions of LPPOM MUI. The selection process on products labeled halal, consumers influenced cultural factors. From a variable X R2 test (Halal label) it affects 29.8% against Y (consumer choice). From simultaneous test results and variable X partial tests significantly affect the consumer's preference (Y).


Author(s):  
A.A. Gde Dwi Aditya ◽  
Made Gede Wira Kusuma

The purpose of this study was to obtain empirical evidence regarding the effect of work stress on auditor performance, and Tri Hita Karana's cultural ability to moderate the effect of work stress on auditor performance. The technique of determining the sample used is the nonprobability sampling method with a purposive sampling technique. The questionnaire is used as a method of data collection. The questionnaire is used as a method of collecting data sent to the internal auditors of Rural Banks (BPR). Of the 51 questionnaires distributed to all BPRs in Badung Regency, 43 questionnaires were feasible to analyze, with a questionnaire return rate of 94 percent and a questionnaire level that could be used at 84 percent. The hypothesis was tested at a 5 percent significance level using the Absolute Difference Value Test. The hypothesis was tested at a significance level of 5 percent using the Absolute Difference Value Test with the SPSS program. The output of the research instrument testing shows that the instrument has passed the validity and reliability test, and has fulfilled the classical assumption test requirements.


Media Ekonomi ◽  
2021 ◽  
Vol 20 (2) ◽  
pp. 38
Author(s):  
Nuggraha Prassetyo ◽  
Rissa Hanny

The purpose of this study was to determine how much influence the product display and promotion partially on consumer purchasing decisions on books published by Mizan at Gunung Agung BSD Tangerang bookstore and to find out how much influence the product displays and promotions simultaneously on consumer purchasing decisions on books published by Mizan at the Gunung Agung BSD Tangerang bookstore. This research is causality with quantitative approach. The population in this study is Mizan's book customers at the Gunung Agung BSD bookstore Tangerang with convenience sampling technique obtained samples of 69 respondents. Data analysis techniques used in this study are: data quality tests including validity and reliability, the classic assumption test of normality, multicollinearity, heterocendatisity, regression analysis that is multiple regression, partial t, simultaneous F and coefficient of determination. The results of the study are as follows: (1) The results of first hypothesis that is no significant influence between product displays on consumer purchasing decisions, (2) The results of second hypothesis that is a positive and significant effect between promotions on decisions consumer purchases, and (3) The results of third hypothesis, namely product display and promotion together have a positive and significant effect on consumer purchasing decisions.


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