scholarly journals Developing Practices of Inclusive Culture Social Services: Interdisciplinary Analysis Challenges and Perspectives

2019 ◽  
Vol 5 (11) ◽  
pp. 343-351
Author(s):  
T. Skliarova ◽  
D. Zaitsev

The article analyzes the principles of interaction of regional social services with children with disabilities and their families. The authors considered the working practices of social institutions as well as cultural and educational institutions as the subject of the study. This allowed for the author’s analysis and interpretation of existing contradictions arising from the introduction of inclusive practices into the organizational culture of the regional social service. The data obtained in the course of the interregional empirical study demonstrate the disproportionateness of the processes of socialization and inclusion of children with disabilities, which is expressed in the lack of readiness as social services themselves (in methodological and methodical levels) and staff (practical, procedural levels) to carry out their mission - the application and development of inclusion practices not only in educational and social and social areas, but also in the field of sociocultural and professional socialization. The study found that, despite constant discussion of inclusion and disability, the concept of ‘inclusion’ is still misunderstanding among social service professionals. This has a negative impact on the effectiveness and effectiveness of the day-to-day activities of social services, the quality of their work, and the implementation of ideas of inclusive culture in practice.

2021 ◽  
Author(s):  
S.E. Gasumova

This article presents the author’s definitions of “digitization of social service provision” and “digitization of social services” concepts and identifies the difference between them. It presents the results of an interview with 18 experts — the heads of institutions and organizations of social service provision implementing the rehabilitation of disabled people in Perm region. The research was conducted in 2019 and sought to identify problems and prospects for the digitization of the social services sphere. Interviewees rated their satisfaction regarding the convenience and time cost of automated systems that are currently being used in their organizations; characterized their needs in introducing various innovative interactive services, mobile applications, and other digital software; and expressed their attitude to various innovations. Social innovations were developed by the researchers and offered to experts by interviewers (for example, services for assessing the quality of work of specialists by service users, quick selection of the right social service, filing a complaint, referring a citizen to another organization, counseling in video mode, electronic appointment service, etc.). The research has shown how innovations can improve the performance of social service providers’ work and the quality of their interactions with citizens, which will ultimately increase the satisfaction of social service users and will positively affect the level of social well-being in society as a whole. A number of problems have been identified that currently impede the development of digitization: they are related to staff resources, the level of computerization, the lack of motivation among managers and personnel of social service organizations to implement innovative IT, and a certain distrust that such technologies can facilitate the activities of the organization and increase its effectiveness. Keywords: digitization, social service provision, social services, social institutions, social work


2017 ◽  
Vol 3 (2) ◽  
pp. 66
Author(s):  
Fauzik Lendriyono

AbstrakGejala sekularisasi organisasi pelayanan sosial semakin masif. Sekularisasi ini disebabkan karena masyarakat semakin rasional pada realitas sosial yang menuntut kualitas pelayanan sosial lebih baik. Masyarakat yang rasional adalah masyarakat yang mampu mengorganisir dan melakukan peran serta tindakan atas dasar pertimbangan logis atas realitas. Hadirnya organisasi menjadi cirri masyarakat rasional. Organisasi adalah bentukan sosial yang berisi kesepakatan gagasan pemikiran, nilai, ideologi dan tujuan. Ketika agama menjadi bagian di dalamnya, maka organisasi menjadi lebih kuat dengan tatanan nilai dan aturan-aturan yang selalu merujuk pada nilai agama sebagai dasar keyakinannya. Keyakinan pada nilai agama menjadi spirit organisasi untuk merancang dan merealisasikan tujuannya. Maka organisasi yang berbasis keagamaan memiliki sensifitas dan orientasi untuk kesejahteraan yang lebih baik. Kesejahteraan tidak hanya bagi obyek, tetapi juga bagi subyek organisasi. Tesis Weber bahwa semakin menguatnya organisasi atau lembaga formal di masyarakat justru akan mempersempit ruang-ruang keagamaan, ternyata tidaklah demikian. Justru dengan hadirnya agama dalam organisasi, maka jangkauan organisasi semakin luas, memasuki sel-sel organisasi secara lebih dalam dan manusiawi.   Kata kunci: keagamaan, organisasi, strategi AbstractSymptoms of secularization of social service organizations are increasingly masiv. This secularization is caused by increasingly rational society in social reality that demands better quality of social services. A rational society is a society capable of organizing and performing action based on logical reasoning of reality. The presence of the organization became the cirri of rational society. Organization is a social form that contains agreement of ideas of thought, value, ideology and purpose. When religion becomes part of it, the organization becomes stronger with the order of values and rules that always refer to the value of religion as the basis of its belief. Confidence in the value of religion becomes the spirit of the organization to design and realize its objectives. Hence religious-based organizations have sensitivity and orientation for better welfare. Welfare is not only for the object, but also for the subject of the organization. Weber's thesis that the strengthening of formal organizations or institutions in society will actually narrow the religious spaces, it is not so. Precisely with the presence of religion within the organization, the scope of the organization increasingly widespread, entering the cells of the organization more deeply and humanely.Keywords: organization, religion, strategy


2021 ◽  
pp. 270-278
Author(s):  
Tatyana Borisovna Berestok

This article deals with the issue of self-preservation of elderly people when learning to work on a computer from the point of view of information and psychological security. The necessity of solving new socio-psychological problems is indicated: to develop the ability to give a correct assessment of a specific information threat, to prevent the negative impact of the information environment, to resist negative factors, and to contribute to improving the quality of life. The purpose of counseling elderly people is to develop their ability to understand the problem of the negative impact of the information environment on psychological and physiological health, to be able to apply methods to ensure information and psychological security. Consulting and educational work with the elderly and employees of social institutions engaged in professional activities directly related to the above category should be aimed at preventing cases of fraudulent activities. Consulting work with them should not only meet the general principles of building psychological contact, but also cause an understanding of the importance of compliance with security in the digital sphere. Elderly people develop the ability to assess correctly a specific information threat and prevent the negative impact of the information environment by providing adequate resistance to negative factors and contributing to improving their quality of life. It is increasingly difficult for older people to navigate threats, unmotivated anxiety increases, depressiveness appears and becomes fixed, and asocial personality traits are formed. At the present time, it is necessary to consider the formation of information and computer literacy as a mechanism to counteract the negative impact of the information environment and a necessary condition for developing an effective strategy for the social adaptation of elderly people.


Author(s):  
Aleksandr N. Kononov ◽  
Anastasia S. Komissarova

Topicality of the study of the attitude to the distance learning format is due to the need to study the impact of such interaction in the “pedagogue-studentˮ system on the quality, motivation and overall satisfaction of students with the learning process. The study involved 120 people from 6 six higher education institutions in Moscow. The use of content analysis allowed us to identify 8 significant contexts (areas) around which the statements of the study participants are grouped: “Roadˮ, “Teachersˮ, “Returnˮ, “Distance learningˮ, “Full-time, full-time attendingˮ, “Training, training formatˮ, “Provided, changedˮ, “Qualityˮ. The results obtained indicate that the main disadvantages of the distance learning format, according to the respondents, are the lack of live communication with teachers, a decrease in the level of motivation and self-organisation, which ultimately has a negative impact on the psychoemotional state of students and the quality of material assimilation. At the same time, among the obvious advantages, there is a reduction in transport and time costs for the road to the place of study, as well as the opportunity to study the material at a convenient time. The results obtained can be used in the development of distance learning programmes for students of higher educational institutions of the Russian Federation.


2017 ◽  
Author(s):  
Viktoriya Tkacheva

In the educational-methodical manual deals with theoretical and conceptual frameworks, practical methods and techniques of psychological assistance to parents and other relatives of a child with disabilities. The quality of teaching materials presented United by a common concept three technologies of psychocorrectional work with families of children with disabilities: methods of psychological assistance to families raising children with disabilities V. Tkachova; technology differentiated approach in the psychological work with parents of children with disabilities, developed by E. V. Ustinova; technology "Mozart" a systemic approach to family therapy N. P. Bolotova. A teaching manual is addressed to psychologists, speech pathologists and other professionals working in the system, both General and special education, in social assistance centres for families and children, rehabilitation centres, health institutions which support the families raising children with disabilities. The book can be useful for teachers of preschool and school educational institutions, use of inclusive forms of education, and representatives of parent and of public associations.


2014 ◽  
Vol 1 (6) ◽  
pp. 117
Author(s):  
Maija Krūze

The paper explores the quality management system of Rezekne Social service and its perfection employing internal audit and self-evaluation methodology. The aim of the present study is to find out how the quality of provided services of social service and social service providers is ensured in accordance with the ISO 9001:2008 quality standard, exploring the processes of management, basic activity, internal audit and prevention of non-compliance as well as focusing on the measures to be taken in order to improve the quality management system (QMS). When elaborating the article, the economic and legal literature on quality management terminology, its application and effective social services management have been studied according to the ISO 9001:2008 standard. The paper examines the measures which ensure quality of social aid and provision of social services of Rezekne Social service highlighting the quality management system, elimination of non-compliance, QMS report results, customer level of satisfaction and self-evaluation methodology. The author has worked out proposals to improve the processes of quality management system and quality results, consequently ensuring the development of Rezekne Social service. With the help of practical examples, the hypothesis proved that internal audit of the quality management system, management processes to address non-compliance, management reports and self-evaluation provide an objective assessment of the quality and create favourable conditions to ensure the provision of qualitative social services, contributing to a better controlled social policy.


Author(s):  
Elena Nefedieva ◽  
Anastasia Gulyaeva

The article deals with the issue of ensuring and monitoring the quality of social services and the role of such an instrument of social marketing and advertising as informing the population with the help of Internet technologies. The article reveals the necessity of existence and obligatory requirements to the content of the websites of the state social organizations. The article states the functions of the sites in terms of informing recipients of social services about the activities of organizations, the opportunities and services they provide, the establishment of feedback. The article reveals the essence and purpose of an independent assessment of the quality of social service institutions, a list of its criteria. The characteristic of indicators within one criterion of an independent quality assessment - openness and availability of information on the organization - is given. The authors analyzed the legal framework for the formation and conduct of an independent quality assessment in the system of social service institutions. The article describes the results of the content analysis of the content of the websites of institutions of social service of the Irkutsk region in terms of their information transparency, completeness and accessibility for recipients of social services. The authors consider the role of the websites and the way the information is arranged on them while forming the policy to improve the quality of social services to different categories of citizens. The level of compliance with the requirements for all indicators of information openness and accessibility of social services institutions of different types is analyzed. The degree of representation of information on the websites in terms of individual indicators is stated, as well as parameters of full disclosure of information with maximum and minimum values are identified. The difference of requirements to transparency and availability of information, their relevance to various types of institutions are revealed. The differentiation of information openness and accessibility depending on the type of social service institution, the legal status of the institution, the service audience are identified. The role of Internet technologies, requirements to information openness and accessibility for the implementation of social advertising and the development of social commitment by institutions of social services are outlined.


2020 ◽  
Vol 35 ◽  
pp. 01013
Author(s):  
Natalia A. Safonova

Vocational education of a modern person is a comprehensive acquisition of knowledge not only in the field of a future specialty but also in the field of anti-corruption norms and rules that extend their effect to the field of activity of a future engineer. The requirements for the level and quality of modern vocational education determine the objectives of modern vocational education in professional educational institutions of higher education. The effective use in the educational process of the achievements of modern digital technologies in the study of non-core disciplines is a prerequisite for the formation of a professionally-oriented personality, with a high level of anti-corruption legal consciousness. The subject of the study was the capabilities of modern technical means for transmitting the studied information of anti-corruption content to the student, the prospects for the development of their use in studying the provisions of the legislation on anti-corruption regulation in the Russian Federation. The method of this study was – the analysis of the modern digital environment of the educational process.


2019 ◽  
pp. 226-235
Author(s):  
Владислав Иванович Пшибышевский

Предмет «Закон Божий» являлся один из самых главных предметов в низших и средних учебных заведениях Российской империи на протяжении двух веков. Под влиянием предмета, дающего знания о Боге, предмета важного не только в образовательном, но и в воспитательном значении, выросло не одно поколение православного населения России. Изучение этого предмета было обязательным для всех детей, принявших Святое Крещение в Православной Церкви. Закону Божию обучали и на дому, но главным местом, где ребёнок мог впитать религиозные знания, была школа. Преподавали Закон Божий в основном священники, а должность их называлась «законоучитель». Законоучитель наравне с другими преподавателями пользовался всеми правами государственной службы. К концу XIX века появились проблемы, связанные с процессом преподавания Закона Божия, в отношении предмета учебные программы устарели, в отношении законоучителей появлялись, в силу определённых обстоятельств, неоднократные случаи нерадивого отношения к своему делу, в отношении самих учащихся было зафиксировано большое количество случаев активных выступлений против изучения Закона Божия. Все вышеперечисленные проблемы пытались решить в свете церковных реформ начала прошлого столетия. Данная статья посвящена вопросу преподавания Закона Божия в работе Высочайше учреждённого Предсоборного Присутствия. В исследовании рассмотрено место предмета «Закон Божий» в заседаниях данного органа, заинтересованность им членами Присутствия, предложения по улучшению качества преподавания столь важного предмета и его сохранению в списке обязательных предметов в учебных заведениях Российской империи. The subject of the Law of God was one of the most important subjects in the lower and secondary schools of the Russian Empire for two centuries. It was a subject which gave knowledge of God, a subject important not only in its educational, but also in its educational meaning, and under the influence of which several generations of the Orthodox population of Russia grew up. The study of this subject was obligatory for all children who received holy Baptism in the Orthodox Church. The Law of God was also taught at home, but the main place where a child could absorb religious knowledge was in school. The Law of God was taught mainly by priests, and their post was called a teacher of the law. The teacher of the law enjoyed all the rights of public service on an equal footing with other teachers. By the end of the 19th century, problems associated with the process of teaching the Law of God had appeared, the syllabus for the subject was out of date, there were repeated cases of negligence on the part of the teachers, and there were many cases of active protests against the teaching of God's Law by the students themselves. All the above-mentioned problems tried to be solved in the light of the church reforms of the beginning of the last century. This article is devoted to the question of teaching God's Law in the work of the Presidium of the Most High Council. The research examines the place of God's Law subject at the meetings of this body, the interest of the Presence members in it, the suggestions to improve the quality of teaching such an important subject and its preservation in the list of obligatory subjects in the educational institutions of the Russian Empire.


The article notes that there has been a steady increase in the proportion of the elderly in all regions of the world in recent years, especially distinguished by this characteristic Europe, similar changes are taking place in Ukraine. The agenda of intergovernmental and non-governmental international organizations raises the question of shaping society's attitude to its oldest members as a source of wisdom and experience, recognizing the importance of their contribution to the development of various spheres of public life. At the global and European level, a system of normative acts is being formed aimed at ensuring the enjoyment of fundamental rights and freedoms of the elderly, preventing discrimination on the basis of age and disability, and formulating public policies to promote maximum active and healthy aging. It is emphasized that an understanding of a “decent life” is not limited to the availability of a certain level of material wealth and the availability of social services. Equally important for the elderly is the opportunity for as long as possible (but in accordance with their own desire) to continue working, communicate in a professional environment, maintain a sense of self-importance and need, as well as to receive education. The need for special attention from the state is due to the particular vulnerability of the elderly, in particular, in the conditions of being a client of social institutions and / or in the presence of negative changes in health. The analysis of the Ukrainian social legislation gives grounds to claim that our country does not stand aside from global trends and pays considerable attention to the development of legal norms for improving the quality of life of elderly people. The activities of the Commissioner for Human Rights, the Ministry of Social Policy of Ukraine, employment agencies and public organizations also contribute to this. Much of the work of social workers has to do with the care of the elderly, so it is important to provide quality social services, to build a consciously respectful attitude towards the honor and dignity of social service clients, and to empower older generations to live the lifestyle they desire. Establishing and applying in Ukraine a system of standards for determining eligibility and provision of social services, establishing adequate care payments for the elderly, as well as bringing European standards to the standard of other types of social welfare payments that will contribute to improving the quality of life of the elderly .


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