scholarly journals Hubungan Komunikasi Terapeutik Dengan Kepuasan Pasien Rawat Inap Puskesmas Tapen Kabupaten Bondowoso

2020 ◽  
Vol 8 (1) ◽  
pp. 62-73
Author(s):  
Mohammad Syarif Hidayatullah
Keyword(s):  
Patient Satisfaction ◽  
Health Center ◽  
Significant Relationship ◽  
Research Method ◽  
Sampling Technique ◽  
Nursing Profession ◽  
P Value ◽  
Therapeutic Communication ◽  
Hospital Communication ◽  
The Relationship

Therapeutic communication is very important for the image of the nursing profession and the image of the hospital. Communication that occurs at the Tapen Puskesmas is still ineffective, so misunderstandings between nurses and patients often occur. The purpose of this research is to find out. The relationship between therapeutic communication with inpatient patient satisfaction at Tapen Health Center in Bondowoso Regency and to find out how big is the relationship between Therapeutic Communication and Patient Satisfaction in the Inpatient Room at Tapen Health Center in Bondowoso Regency. This research method is quantitative. This research was conducted in May 2019 with a sample of 30 inpatients. The sampling technique uses total sampling where the p-value has a significant relationship and Ha is received between therapeutic communication and patient satisfaction. The results of this study indicate that the relationship between Therapeutic Communication Nurse with Inpatient Satisfaction in Tapen Health Center, Bondowoso Regency, a significant relationship between therapeutic communication with inpatient satisfaction. The level of therapeutic communication relationship with patient satisfaction.

scholarly journals ANALISIS KUALITAS PELAYANAN, SARANA PRASARANA DAN LINGKUNGAN TERHADAP KEPUASAN PASIEN

2019 ◽  
Vol 7 (2) ◽  
pp. 39
Author(s):  
Sripina Ulandari ◽  
Sunarsih Yudawati
Keyword(s):  
Quality Of Service ◽  
Patient Satisfaction ◽  
Data Analysis ◽  
Linear Regression ◽  
Health Center ◽  
Sampling Technique ◽  
Quality Of Services ◽  
P Value ◽  
The Relationship

The puskesmas must still be able to maintain the quality of services supported by adequate facilities and infrastructure and be supported by the creation of a clean, beautiful, neat and pleasant environment so as to meet the expectations or needs of patients. The purpose of this study was to analyze the relationship between the quality of services, facilities and the environment for patient satisfaction at Pujon Health Center Malang Regency.The type of research used is explanatory reset. The sampling technique used was purposive sampling. The sample in this study were patients who came to treatment (at least 2 times treatment) or patients who had used services to the Health Center as many as 150 respondents. Collecting data uses observation techniques, interviews, questionnaires and documentation. The data analysis used is multiple linear regression. Based on the results of the study prove the existence of a significant influence between the quality of service, infrastructure and environment on patient satisfaction in Health Center (p-value 0.034

scholarly journals THE RELATIONSHIP OF HEALTH THERAPEUTIC COMMUNICATION TROUGH PATIENT’S SATISFACTION ON HEALTH SERVICE IN PMI HOSPITAL ROOM, BOGOR

2020 ◽  
Vol 10 (2) ◽  
pp. 1-10
Author(s):  
Deden Deden Nurjaman ◽  
Dede Dede Rukasa
Keyword(s):  
Patient Satisfaction ◽  
Nursing Care ◽  
Sampling Technique ◽  
P Value ◽  
Therapeutic Communication ◽  
Patient’S Satisfaction ◽  
Nursing Services ◽  
The One ◽  
Therapeutic Nursing ◽  
The Relationship

Therapeutic communication is the one of the standards of nursing care that must be implemented by all nurses. The good implementation of therapeutic communication can increase the satisfaction of nursing care perceived by patients. Knowing the relationship between therapeutic communication with patient satisfaction inCempaka room PMI Hospita, Bogor.Typeof thisresearch is using random sampling technique with the descriptive analytical method and the cross sectionaldesign. To collect the data, the researcherusing questionnaire instrument on two variablesas follow therapeutic communication of nursing and patient satisfaction questionnaire instrument. Theresearch site of this research is held at PMIHospital Bogor on October, 2018 with patients in the Cempaka room PMI HospitalBogorwho have experienced 85 respondances were brought into the hospital. Analysis techniques using univariate and bivariate analyzers with kendaal’s tau-c statistics test.The resultOf the 96 respondents found that did therapeutic nursing communication applied amounted to 38 respondances (65,5%). And patiens say satisfied with the nursing services amounted to 40 respondances (69,0%).On the statistics test is gotten that P Value 0,001. Ha is accepted and Ho is rejected that P Value <0,05.

scholarly journals THE RELATIONSHIP OF HOSPITAL COST, SERVICE QUALITY AND PATIENT SATISFACTION

2019 ◽  
Vol 10 (2) ◽  
pp. 132-138
Author(s):  
Riska Arsita ◽  
Haerawati Idris
Keyword(s):  
Patient Satisfaction ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Significant Relationship ◽  
Hospital Cost ◽  
Sampling Technique ◽  
P Value ◽  
Cross Sectional ◽  
Relationship Of ◽  
The Relationship

Customer satisfaction becomes very important to determine the success of service companies. One way to survive in the healthcare industry today is to create customer satisfaction through improved service quality. Hospital cost is an indicator for patients to utilize health services. This study aims to analyze the relationship of hospital cost and service quality with patient satisfaction. This study used analytic survey with a cross-sectional study design. The sample of this study is the general patient who used inpatient and outpatient installation of Bhayangkara Hospital in Palembang as many as 117 patients. The sampling technique used systematic random sampling. Analysis of statistical data used the t-test. The results showed that the quality of service has a significant relationship with patient satisfaction (p-value 0,001). While the hospital cost does not have a significant relationship with satisfaction patients (p-value 0,368). Service quality has relationship with patient satisfaction. The hospital should improve dimension of service quality in order to  improve patient satisfaction. Keywords: Cost, service quality, patient satisfaction

scholarly journals HUBUNGAN ACCESS BLOCK DENGAN PERBURUKAN KONDISI PASIEN DI INSTALASI GAWAT DARURAT RSUD ULIN BANJARMASIN

2020 ◽  
Vol 11 (1) ◽  
pp. 110-119
Author(s):  
Julianto Julianto ◽  
Izma Daud ◽  
Sari Milyati
Keyword(s):  
Research Method ◽  
Sampling Technique ◽  
P Value ◽  
Test Results ◽  
Hospital Emergency ◽  
Cross Sectional ◽  
Analytical Design ◽  
A Value ◽  
Relationship Of ◽  
The Relationship

Abstrak  Latar Belakang :Access block adalah situasi dimana pasien yang mengalami lama rawat di IGD 6 karena kurangnya akses ke ruang rawat inap dan kepadatan jumlah pasien yang tidak terkendali, dampaknya ditemukan bahwa semakin lama access block  semakin tinggi pula perburukan pasien dalam 24 jam.Tujuan : ini bertujuan untuk mengetahui hubungan access block dengan perburukan kondisi pasien di Instalasi Gawat Darurat RSUD Ulin Banjarmasin.Metode :Penelitian menggunakan desain analitik dengan pendekatan cross sectional. Jumlah sampel yang diambil berjumlah 40 orang dengan teknik pengambilan accidental sampling. Analisis data melalui uji spearman rank.Hasil : Hasil uji dipapatkan nilai p hitung 0,000 (0,05) ada hubungan antara access block dengan perburukan kondisi pasien di instalasi gawat darurat RSUD Ulin Banjarmasi.Simpulan: Berdasarka hasil penelitian Ada hubungan antara access block dengan perburukan kondisi pasien di Instalasi Gawat Darurat RSUD Ulin Banjarmasin dengan nilai P= 0,000 nilai α = 0,05 dengan nilai koefisien korelasi 0,588 Kata kunci: Access Block, Perburukan Pasien. Abstract Background :Access block is a situation where patients who experience length of stay in the ED 6 due to lack of access to the inpatient room and uncontrolled density of patients, it is found that the longer the access block the higher the deterioration of patients in 24 hours.Purpose: This study aims to determine the relationship of access block with deteriorating condition of patients in Emergency Installation Ulin Hospital Banjarmasin.Method : The research method uses an analytical design with a cross sectional approach. The number of samples taken is 40 people using the accidental sampling technique. Data analysis through spearman rank test.Result: The test results obtained p value calculated 0,000 (0.05) there is a relationship between the access block and deterioration of the patient's condition at the Ulin Banjarmasin Hospital emergency department.Conclusion: Based on the results of the study, there is a relationship between the access block and the worsening of the patient's condition at the Emergency Department of RSUD Ulin Banjarmasin with a value of P = 0.000 value α = 0.05 with a correlation coefficient value of 0.588. Keywords: Access Block, Patient worsening 

scholarly journals The Relationship of Self-Efficiency and Social Support with Adolescent Bullying at Junior High School 2 Sepatan

2021 ◽  
Vol 11 (03) ◽  
pp. 153-158
Author(s):  
Dwi Arini ◽  
Evin Novianti
Keyword(s):  
Social Support ◽  
High School ◽  
Junior High School ◽  
Significant Relationship ◽  
Self Efficacy ◽  
Junior High ◽  
Sampling Technique ◽  
P Value ◽  
Cross Sectional ◽  
The Relationship

Background: Adolescents face the problem of bullying, they need social support from those around them to have confidence in their abilities. Purpose: The purpose of this study was to determine the relationship between self-efficacy and social support with bullying in adolescents at Junior High School 2 Sepatan, Tangerang Regency. Methods: The research design is cross-sectional using the spearman correlation test to analyze the relationship between variables. The sampling technique was simple random sampling with 127 respondents. The instrument uses a self-efficacy questionnaire, Multidimensional Scale of Perceived Social Support, and The revised Olweus Bully or Victim Questionnaire. Results: There is a significant relationship between self-efficacy and bullying (p-value 0.031) and there is a significant relationship between social support and bullying (p-value 0.001). Conclusion: There is a relationship between self-efficacy and social support for victims of bullying in adolescents. This study is also useful for parents that teenagers need support in getting through the effects of bullying.

scholarly journals FAKTOR YANG BERHUBUNGAN DENGAN KELUHAN KELELAHAN MATA PADA PENGGUNA KOMPUTER DI STIKES HANG TUAH PEKANBARU TAHUN 2020

2021 ◽  
Vol 1 (2) ◽  
pp. 241-250
Author(s):  
Muhammad Hanafi Hanafi ◽  
Asril Asril ◽  
Ahmad Satria Efendi
Keyword(s):  
Significant Relationship ◽  
Sampling Technique ◽  
Cross Sectional Study ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Probability Sampling ◽  
Eye Fatigue ◽  
Long Time ◽  
The Relationship

Kelelahan mata adalah gangguan yang dialami mata karena otot-ototnya yang dipaksa bekerja keras terutama saat harus melihat objek dekat dalam jangka waktu lama. Tujuan penelitian ini adalah ntuk mengetahui hubungan antara karakteristik pekerja dan perangkat kerja dengan keluhan kelelahan mata pada pengguna komputer. Penelitian ini merupakan penelitian analitik kuantitatif dengan menggunakan desain studi cross sectional, dengan responden kasus adalah pekerja yang menggunakan komputer di STIKes Hang Tuah Pekanbaru. Jumlah sampel dalam penelitian ini adalah 46 orang. Teknik pengambilan sampel pada kasus adalah non probability sampling. Alat ukur yang di gunakan adalah kuesioner, dan pengukuran. Analisis yang di gunakan adalah univariat dan bivariat dengan uji statistik Chi-square. Hasil penelitian menunjukkan bahwa ada hubungan yang signifikan antara usia (Pvalue=0,024, nilai OR=5,409), durasi penggunaan komputer (Pvalue=0,020, nilai OR=5,143), jarak pandang mata dengan monitor (Pvalue=0,009, nilai OR=6,500) dengan kelulahan kelelahan mata. Hasil penelitian menunjukkan tidak ada hubungan signifikan antara penggunaan anti glare (Pvalue=0,457, nilai OR=1,929) dengan keluhan kelelahan mata. Disarankan kepada pekerja menjaga jarak mata dengan layar monitor, melakukan istirahat mata sekitar 10 menit stiap jam, dan mengatur pencahayaan monitor dalam menggunakan komputer. Eye fatigue is a disorder experienced by the eye because the muscles are forced to work hard, especially when they have to look at close objects for a long time. The purpose of this study was to determine the relationship between the characteristics of workers and work equipment with complaints of eye fatigue in computer users. This research is a quantitative analytic study using a cross sectional study design, with case respondents being workers who use computers at STIKes Hang Tuah Pekanbaru. The number of samples in this study were 46 people. The sampling technique in this case is non-probability sampling. The measuring instrument used is a questionnaire, and measurement. The analysis used was univariate and bivariate with Chi-square statistical test. The results showed that there was a significant relationship between age (P value = 0.024, OR value = 5,409), duration of computer use (P value = 0.020, OR value = 5.143), distance between eyes and monitor (Pvalue = 0.009, OR value = 6,500) with complaints of eye fatigue. The results showed that there was no significant relationship between the use of anti-glare (P-value = 0.457, OR = 1.929) with complaints of eye fatigue. It is recommended for workers to keep their eyes away from the monitor screen, take an eye break of about 10 minutes every hour, and adjust the lighting of the monitor when using the computer.

scholarly journals HUBUNGAN KOMUNIKASI TERAPEUTIK PERAWAT DENGAN KEPUASAN PASIEN RAWAT INAP

2019 ◽  
Vol 1 (2) ◽  
pp. 54-61
Author(s):  
Iskandar Markus Sembiring ◽  
Novita Br Ginting Munthe
Keyword(s):  
Patient Satisfaction ◽  
Quantitative Research ◽  
Sampling Technique ◽  
Patient Needs ◽  
Therapeutic Communication ◽  
Good Communication ◽  
Patient’S Satisfaction ◽  
Patient Dissatisfaction ◽  
A Value ◽  
The Relationship

Good communication between nurses and patients is one thing in meeting patient needs. Communication in question is therapeutic communication in providing nursing care to patients. The low therapeutic communication carried out by nurses has an impact on patient dissatisfaction. New patients will be satisfied if the performance of the health services they obtain is the same or exceeds their expectations. The general objective of this study is to analyze the relationship between therapeutic communication of nurses and the satisfaction of inpatients. This type of research is quantitative research with the design of the study is descriptive correlation and how to collect data by distributing questionnaires. Sampling technique with purposive sampling technique. The statistical test used is spearman's rho. The results showed that there was a relationship between therapeutic communication of nurses and patient satisfaction, of 36 respondents there were 22 people (61.1%) patients who were dissatisfied with nurse therapeutic communication with a value of P = 0.043, p <α (0.05), with a value R = 0.339, then the relationship between therapeutic communication nurses with patient satisfaction is a strong category. Based on the results of this study, it is expected that the deli hospital will improve and conduct training on the implementation of nurse therapeutic communication so that the patient's satisfaction level increases.

scholarly journals Pola Makan dan Obesitas berhubungan dengan Riwayat Kejadian Hipertensi di Puskesmas Rawasari

2021 ◽  
Vol 10 (2) ◽  
pp. 282
Author(s):  
Filius Chandra ◽  
Iswanto Iswanto ◽  
Aisah Aisah
Keyword(s):  
Nutritional Status ◽  
Health Center ◽  
Significant Relationship ◽  
Communicable Disease ◽  
Sampling Technique ◽  
Chi Square ◽  
Cross Sectional ◽  
Cross Sectional Design ◽  
Chi Square Analysis ◽  
The Relationship

Hypertension is a non-communicable disease (PTM) which is a very serious health problem both in the world and in Indonesia. One sign of hypertension is an increase in blood pressure. Hypertension is called the silent killer, because people with hypertension often show no symptoms. The research objective was to determine the relationship between diet and obesity with the incidence of hypertension at the Rawasari Public Health Center in Jambi City in 2019.This study used a cross sectional design, which was carried out in August 2019, 64 hypertension respondents at the Rawasari Health Center were taken using purposive sampling technique. The research variables were diet and obesity  which were analyzed using the chi-square test.This study showed that most respondents had hypertension (92.2%). most of the diet frequently (51.6%). and  nutritional status (50%). Chi-square analysis showed  that there was a relationship between diet and hypertension (p= 0.016) and chi-square analysis showed that there was no relationship between obesity  and hypertension (p= 0.0162). There is no significant relationship between diet and hypertension, and there is no significant relationship between nutritional status and hypertension

scholarly journals HUBUNGAN FAKTOR PERSONAL DAN PENGAWASAN KERJA DENGAN TINDAKAN TIDAK AMAN PADA PEKERJA PENGELASAN DI BENGKEL LAS ABUN DESA SKIP KECAMATAN LUBUK PAKAM KABUPATEN DELI SERDANG

2020 ◽  
Vol 3 (1) ◽  
pp. 91-96
Author(s):  
Rosita Ginting ◽  
Irmayani Irmayani ◽  
Anggi Isnani Parinduri ◽  
Muhammad Dani Harahap
Keyword(s):  
Significant Relationship ◽  
Occupational Safety ◽  
Sampling Technique ◽  
P Value ◽  
Personal Factors ◽  
Chi Square ◽  
Cross Sectional ◽  
Safety And Health ◽  
The Relationship ◽  
Research Type

Work accidents are unwanted and unexpected events. Based on the Loss Caution Model theory, the direct causes of accidents are unsafe action and unsafe conditions. The purpose of this study was to analyze the relationship between personal factors and work supervision and unsafe action in welding workers at the Abun Las Workshop. This research type is quantitative with cross sectional research design. The population in this study were all welding workers, amounting to 34 people. The sampling technique was using the total sampling technique. The research instruments used in this study were questionnaires and observation sheets. The data obtained were processed by using the chi square statistical test with the degree of significance (α) = 0.05. The results of the analysis of the relationship between personal factors and work supervision with unsafe action on welding workers at the Las Abun Workshop are described as follows: personal factors (p value = 0.002) <α (0.05), this means that there is a significant relationship between personal factors (knowledge) and unsafe action on welding workers at the Las Abun Workshop, work supervision (p value = 0.038) <α (0.05), this means that there is a significant relationship between work supervision and unsafe action on welding workers at the Las Abun Workshop. Suggestions for the Abun Welding Workshop industry It is better if the Welding Workshop Industry has Occupational Safety and Health (K3) experts who can control and supervise all activities of welding workers at any time.

scholarly journals Hubungan Komunikasi Terapeutik Perawat Dengan Tingkat Kecemasan Hospitalisasi Pada Anak Usia Prasekolah (3-6 Tahun)

2020 ◽  
Vol 1 (2) ◽  
pp. 50-57
Author(s):  
Vivinfitriyafebrianti Etikpurwanti ◽  
Lilla Maria ◽  
Rahmawati Maulidia
Keyword(s):  
Sampling Technique ◽  
P Value ◽  
Therapeutic Communication ◽  
Cross Sectional ◽  
Nursing Services ◽  
Professional Nurses ◽  
Anxiety Levels ◽  
Spearman Test ◽  
The Relationship ◽  
Severe Anxiety

Pain and hospitalization create a crisis for the lives of children, because in hospitals children have to face a strange environment and meet caregivers they do not know. In this process the child can experience various events or experiences of hospitalization that are traumatic and full of anxiety. Professional nurses can play a role in reducing feelings of fear, anxiety and pain that are felt by children through service using therapeutic communication. The purpose of this study was to determine the relationship between therapeutic communication of nurses and anxiety levels of preschoolers age. The study design used correlational analysis with a cross-sectional approach. The population is parents with children who experienced hospitalization 67 respondents with a sampling technique using purposive sampling. The results of this study were nearly half the nurses had deficient therapeutic communication (44.8%) and almost half of the patients had severe anxiety levels (44.8%). The results of the Spearman test were obtained (r count) amounting to -0,904 and p value 0,000 so it can be concluded that there is a significant relationship between therapeutic communication nurses with anxiety levels of hospitalization in children. This study is expected so that nurses can improve therapeutic communication skills in providing nursing services through therapeutic communication training programs.

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