Exploring the Benefits of Social Media Towards Knowledge Sharing Among Doctors

2019 ◽  
Vol 34 (2) ◽  
pp. 331-352
Author(s):  
Muhammad Kashif Imran ◽  
Tehreem Fatima ◽  
Usman Aslam ◽  
Syed Muhammad Javed Iqbal
Keyword(s):  
Social Media ◽  
Knowledge Sharing ◽  
Information Transfer ◽  
Healthcare Organizations ◽  
Work Settings ◽  
Related Information ◽  
Healthcare Settings ◽  
The Social ◽  
Media Applications ◽  
Advance Knowledge

This exploratory study investigated the benefits of social media and to enhance knowledge sharing in the healthcare settings along with identification of challenges and possible solutions. Furthermore, the study elaborated the orientation of doctors about social media applications and in-role and extra-role knowledge sharing in their work settings. Fifteen semi-structured and non-directive interviews with the doctors in healthcare institutions operating in Southern Punjab, Pakistan were carried out under constructionism perspective. The interviews resulted in five major themes. The social media applications were found to advance knowledge sharing by promoting job related information transfer and voluntary sharing of tacit knowledge and experiences among doctors. Furthermore, the challenges faced in using social media as a knowledge sharing mechanism, and suggestions for improvement of its use among doctors were also brought to surface. The results added to the existing literature on social media and knowledge sharing in light of ‘dynamic theory of knowledge creation’ and ‘social network theory’. This study offered beneficial practical insights for practitioners and management of healthcare organizations for promotion of knowledge sharing through social media applications.

scholarly journals Handling Twitter using .Net MVC in C#

2019 ◽  
pp. 581-585
Author(s):  
Sneha. S. Jain ◽  
Sachin. S. Bhosle ◽  
Vinayak. I. Pujari
Keyword(s):  
Information Technology ◽  
Social Media ◽  
The Internet ◽  
Related Information ◽  
The People ◽  
The Social ◽  
The Common ◽  
The One ◽  
Many Sources ◽  
Media Applications

The world is growing fast with the technology. Due to the use of information technology is increased; every activity may have to perform on the computers. The one roof covers the huge activities in the information technology. The internet has bounded the core group of people. There are the people are using social media to connect with the people in the entire world. The Social media is used to viral messages over the internet. As the social media playing the very important role in accessing and providing the related information. There are many sources of social media which are used to communication on the internet. In that Twitter, YouTube, Whatsapp, Facebook etc. are the common using applications which people are using for communicate over the internet. These application can operated from the another applications through computer. Some social media applications provide the developer tool to perform such development operations.

Social media participatory CPD for nursing revalidation, professional development and beyond

2019 ◽  
Vol 28 (13) ◽  
pp. 870-877
Author(s):  
Calvin Moorley ◽  
Theresa Chinn
Keyword(s):  
Professional Development ◽  
Social Media ◽  
Thematic Analysis ◽  
Design Data ◽  
The Social ◽  
Reflective Design ◽  
Professional Requirements ◽  
Social Media Tools ◽  
The Uk ◽  
Media Applications

Background: In 2016 the Nursing and Midwifery Council in the UK introduced revalidation, which is the process nurses are required to follow to renew their registration. This provides an opportunity for nurses to shape, develop and evolve social media to meet their professional requirements. Aims: to examine different ways nurses can use social media tools for continuous professional development (CPD) and revalidation. Methods: using a qualitative reflective design, data were gathered from content on the @WeNurses platform and activities organised with other leading health organisations in England. These data were analysed using the social media relationship triangle developed by the authors with a thematic analysis approach. Findings: analysis revealed that social media was used in six categories: publishing, sharing, messaging, discussing, collaborating, and networking. Organised social media events such as: blogs, tweetchats, Twitter storms, webinars, infographics, podcasts, videos and virtual book clubs can support nurses with revalidation and professional development. Conclusion: Through using a participatory CPD approach and embracing professional social media applications nurses have moved social media from the concept of a revolution to an evolution.

Assessment of the Social Media in Knowledge Sharing

2020 ◽  
pp. 224-236
Author(s):  
P. K. Muthukumar
Keyword(s):  
Social Media ◽  
Social Networking ◽  
Knowledge Sharing ◽  
Potential Outcomes ◽  
Joint Effort ◽  
Web Based ◽  
The Social ◽  
The World ◽  
Explicit Consideration

Social media is never again an immaterial wonder; tools like Facebook, WhatsApp, LinkedIn, or YouTube have taken the world in a tempest. Social media has turned into a standard, changed individual connections, enabled people to add to number of issues, and produced new potential outcomes and difficulties to encourage joint effort. Associations have dire need of not just concentrating on advancement of new items and administrations, yet additionally giving explicit consideration to viable learning sharing, which is of indispensable significance for their success. The potential favourable position of grasping and executing web-based social networking is tremendous. Despite the fact that the enthusiasm for internet-based life is expanding, from one perspective information specialists and administrators are hanging tight to get engaged with this synergistic world, since they may not feel motivated or may not know about the benefits of utilizing these devices for work purposes.

Social Media News Classification in Healthcare Communication

2019 ◽  
Vol 9 (6) ◽  
pp. 1215-1223 ◽  
Author(s):  
Fiaz Majeed ◽  
Muhammad Waqas Asif ◽  
Muhammad Awais Hassan ◽  
Syed Ali Abbas ◽  
M. Ikramullah Lali
Keyword(s):  
Social Media ◽  
Support Vector ◽  
Learning Approaches ◽  
Healthcare Organizations ◽  
Significant Information ◽  
Health News ◽  
Related Data ◽  
The Social ◽  
Health Related ◽  
Better Than

The trend of news transmission is rapidly shifting from electronic media to social media. Currently, news channels in general, while health news channels specifically send health related news on social media sites. These news are beneficial for the patients, medical professionals and the general public. A lot of health related data is available on the social media that may be used to extract significant information and present several predictions from it to assist physicians, patients and healthcare organizations for decision making. However, A little research is found on health news data using machine learning approaches, thus in this paper, we have proposed a framework for the data collection, modeling, and visualization of the health related patterns. For the analysis, the tweets of 13 news channels are collected from the Twitter. The dataset holds approximately 28k tweets available under 280 hashtags. Furthermore, a comprehensive set of experiments are performed to extract patterns from the data. A comparative analysis is carried among the baseline method and four classification algorithms which include Naive Bayes (NB), Support Vector Machine (SVM), Logistic Regression (LR), Decision Tree (J48). For the evaluation of the results, the standard measures accuracy, precision, recall and f-measure have been used. The results of the study are encouraging and better than the other studies of such kind.

Social-Media-Based Knowledge Sharing

2018 ◽  
Vol 14 (1) ◽  
pp. 19-29 ◽  
Author(s):  
Shouhong Wang ◽  
Hai Wang
Keyword(s):  
Social Media ◽  
Knowledge Management ◽  
Social Context ◽  
Qualitative Analysis ◽  
Knowledge Sharing ◽  
Traditional Knowledge ◽  
Success Factors ◽  
Social Dimension ◽  
Key Success Factors ◽  
The Social

Social media continues to proliferate. This article presents a qualitative analysis of twelve cases of social-media-based knowledge sharing. The analysis reveals six categories of knowledge sharing in the social context. The analysis indicates that personalization of the organization entities and socialization of the participation on social media for knowledge sharing are two key success factors. The findings suggest that the social dimension, which has been absent from the traditional knowledge management models, broadens the scope of sustainable knowledge sharing practices in the digital society.

The Role of Social Media for Knowledge Dissemination in Medical Tourism

2017 ◽  
pp. 132-161
Author(s):  
Anita Medhekar
Keyword(s):  
Social Media ◽  
Medical Tourism ◽  
Healthcare Providers ◽  
Knowledge Dissemination ◽  
Non Profit ◽  
Public Health Communication ◽  
Related Information ◽  
Grass Root ◽  
Use Of Social Media ◽  
Media Applications

The use of social media for information dissemination for education, environmental movement, natural disasters, emergency, election campaign, grass root movements, non-profit organisations, public health communication, and marketing for health promotion, e-governance, and political revolutions is well known. The economic significance of the health and medical tourism sector in the global healthcare business should not be underestimated. Internet is playing a leading role as a platform for the dissemination of medical tourism business information. In this century, more and more actual and potential tourists are accessing the internet and social media applications to find and disseminate factual information regarding medical tourism facilitators, destinations, super-speciality hospitals, specialist doctors and nurses, quality and accreditation, accommodation facility, cost, waiting period for surgery and sharing their positive and negative experiences to inform potential medical tourists. Healthcare providers and medical tourists acquire information, create, collaborate, communicate and disseminate healthcare and medical tourism related information through the Word-of-Social-Media (WoSM) tools such as FaceBook, Flickr, Twitter, Blogs, Forums, YouTube patient testimonials, Google Plus, LinkedIn, Photo and video sharing, Alexa and mobile applications. Therefore social media has a great potential as an information source and a knowledge dissemination tool for tourism industry to network and create clusters locally and globally, to exploit new innovative technologies for interaction and collaboration between the healthcare providers as well as the medical tourists. The main contribution of this chapter is to explore and discuss the role and use of social media applications for knowledge dissemination by hospitals and the medical tourists in the global business of medical tourism in India.

Use and measurement of social media for SMEs

2015 ◽  
Vol 22 (2) ◽  
pp. 273-287 ◽  
Author(s):  
Margaret McCann ◽  
Alexis Barlow
Keyword(s):  
Social Media ◽  
Economic Value ◽  
Content Type ◽  
Academic Literature ◽  
True Value ◽  
Current Thinking ◽  
The Social ◽  
Use Of Social Media ◽  
Media Applications ◽  
Goals And Objectives

Purpose – The purpose of this paper is to investigate why small- and medium-sized enterprises (SMEs) are using social media and how they should measure its return on investment (ROI). The measurement of economic value associated with the use of social media by business is discussed in order to construct a model designed for analysing the ROI of social media for SMEs. The importance of a planned entry into the social media arena, formulation of measurable goals and objectives and understanding the business process are presented as vital pre-cursors to measuring, and indeed attaining, ROI. Design/methodology/approach – A literature review was compiled to explore the current thinking that exists on business use and measurement of social media in mainstream academic literature and other business-oriented publications. Primary research in the form of a survey was conducted with SMEs to determine the usefulness of social media and how SMEs measure its ROI. Findings – SMEs find some social media applications more valuable than others but 65 per cent of the companies surveyed did not measure the ROI. An overarching framework, aimed at SMEs, is presented which advocates that SMEs should take a strategic focus and plan their use of social media, and draw insight from both quantitative and qualitative data when measuring ROI. Originality/value – Most existing research on social media is related to large organisations and tends to focus on technical and commercial use rather than examining the value and ROI gained from social media from an SME perspective. This paper offers a simple framework to help SMEs plan their use of social media as well as measure its true value.

scholarly journals What factors influence knowledge sharing in organizations? A social dilemma perspective of social media communication

2016 ◽  
Vol 20 (6) ◽  
pp. 1225-1246 ◽  
Author(s):  
Liana Razmerita ◽  
Kathrin Kirchner ◽  
Pia Nielsen
Keyword(s):  
Social Media ◽  
Knowledge Sharing ◽  
Social Dilemma ◽  
Self Determination ◽  
Management Support ◽  
Media Communication ◽  
Content Type ◽  
Enterprise Social Media ◽  
The Social ◽  
Social Media Platforms

Purpose Enterprise social media platforms provide new ways of sharing knowledge and communicating within organizations to benefit from the social capital and valuable knowledge that employees have. Drawing on social dilemma and self-determination theory, the purpose of this paper is to understand what factors drive employees’ participation and what factors hamper their participation in enterprise social media. Design/methodology/approach Based on a literature review, a unified research model is derived integrating demographic, individual, organizational and technological factors that influence the motivation of employees to share knowledge. The model is tested using statistical methods on a sample of 114 respondents in Denmark. Qualitative data are used to elaborate and explain quantitative findings. Findings The findings pinpoint towards the general drivers and barriers to knowledge sharing within organizations. The significant drivers to knowledge sharing are: enjoy helping others, monetary rewards, management support, management encourages and motivates knowledge sharing behavior and knowledge sharing is recognized. The significant identified barriers are: change of behavior, lack of trust and lack of time. Practical implications The proposed knowledge sharing framework helps to understand what factors impact engagement on social media. Furthermore, the article suggests different types of interventions to overcome the social dilemma of knowledge sharing. Originality/value The study contributes to an understanding of factors leading to the success or failure of enterprise social media drawing on self-determination and social dilemma theory.

scholarly journals Designing a Data Visualization Dashboard for Managing the Sustainability Communication of Healthcare Organizations on Facebook

2018 ◽  
Vol 10 (12) ◽  
pp. 4447 ◽  
Author(s):  
Francesca Conte ◽  
Pierluigi Vitale ◽  
Agostino Vollero ◽  
Alfonso Siano
Keyword(s):  
Social Media ◽  
Content Analysis ◽  
Data Visualization ◽  
Public Engagement ◽  
Communication Strategies ◽  
Healthcare Organizations ◽  
Interactive Communication ◽  
Economic Issues ◽  
The Social ◽  
Digital Environments

Healthcare organizations are being increasingly requested to publicize their sustainability efforts on digital environments and social media, in part because previously passive patients are now becoming active customers. This paper investigates how leading healthcare organizations are using Facebook to communicate their sustainability, in terms of their focus on different components of the 3Ps (people, profit, planet) and interactive communication strategies used on social media. A content analysis was made of the Facebook posts (n = 6145) of healthcare organizations in the Forbes Global 2000 (2017 annual ranking) from 2015 to mid-2018. Our findings show that the social component of sustainability prevails over environmental and economic issues, although it does not seem to generate increased consumer engagement (in terms of users’ likes, comments, reactions, etc.). A data visualization dashboard was developed to help managers in benchmarking competitors and assessing how they can increase response rates and public engagement on social media, thus encouraging the active participation of users. The study also provides useful insights for communication managers in identifying how to use deliberative tools to develop consumer relationships on social media and aligning companies and consumers regarding shared sustainability themes.

scholarly journals The Best Online Tools Based on Media Preference Reflected by Health Information Received on Social Media amongst Diabetic Patients in Hospital Canselor Tuanku Muhriz, Kuala Lumpur, Malaysia

2021 ◽  
Vol 28 (3) ◽  
pp. 118-128
Author(s):  
Siti Zuhaida Hussein ◽  
Chung Hong Chuo ◽  
Fawwaz Mohd Said ◽  
Khairunnisa Tumingan ◽  
Nurshalin Sahar Shah ◽  
...  
Keyword(s):  
Social Media ◽  
Demographic Data ◽  
Diabetic Patients ◽  
Kuala Lumpur ◽  
Related Information ◽  
Online Tools ◽  
The Social ◽  
Health Related ◽  
The Media ◽  
Media Preference

Background: Diabetes mellitus has become a major public health problem globally. Social media could be useful in assisting clinical practice and sharing health-related information to improve self-management and to promote a positive behavioural change. This study aims to develop a guide on the best online tools by determining the media preference reflected by health- related information received from social media amongst diabetic patients in Hospital Canselor Tuanku Muhriz (HCTM), Universiti Kebangsaan Malaysia, Kuala Lumpur. Methods: This study was conducted cross-sectional on 174 respondents, who were selected by using a simple random sampling method. Socio-demographic data and the use of the internet and media for health-related information were obtained via questionnaires. Results: The most preferred social media used for searching and sharing health-related information was WhatsApp (73.6%), followed by Facebook (67.8%), Instagram (18.4%) and Twitter (17.2%). The social media preference related to socio-demographic data of age was statistically significant (P < 0.002), which had a medium effect. Furthermore, the media preference was not significantly related to health-related information searched or shared on social media and the frequency of usage. Conclusion: Indeed, the social media have been an essential media platform to enhance public awareness concerning public health. This calls for evolution to further enhance the use of social media amongst healthcare practitioners to emphasise health promotion and empower the patients to play an active role in their healthcare. This study provides a guideline for the medical researchers, practitioners or healthcare providers in choosing WhatsApp as an online medium to communicate with diabetic patients in the future, specifically in Malaysia.

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