scholarly journals Statistical Properties of a New Social Media Context Awareness Scale (SMCA)—A Preliminary Investigation

2020 ◽  
Vol 12 (12) ◽  
pp. 5201
Author(s):  
Dana Rad ◽  
Valentina Balas ◽  
Ramona Lile ◽  
Edgar Demeter ◽  
Tiberiu Dughi ◽  
...  
Keyword(s):  
Social Media ◽  
Media Literacy ◽  
Context Awareness ◽  
Preliminary Investigation ◽  
Communication Process ◽  
Media Content ◽  
Convenience Sample ◽  
Media Communication ◽  
Process Understanding ◽  
Social Media Communication

In the Internet of Things era, or in the digitalization and mediatization of everything paradigm, where context awareness computing is on the rise, people are also facing a new challenge, that of being aware of the digital contexts, in all situations when surfing the internet’s ocean of row information. The emerging social media context awareness competency refers to a new emerging skill regarding the trust load people give to a specific social media context they encounter. Since it is an emergent competence, it cannot be understood as standalone. If the digital context would not be available, we would not develop such a competence. Being a competence, it must be defined by three core elements: Knowledge, skills, and attitudes. Consequently, we have operationalized the competence of social media context awareness in terms of social media literacy, social media communication process understanding, social media content impact awareness, and social media confidence. An online questionnaire was created under the Erasmus+ project Hate’s Journey, addressing a convenience sample of 206 online youth respondents from Turkey, Spain, Latvia, and Romania. Our team has computed a reliability analysis on the social media context awareness scale designed with four items referring to social media literacy (m = 3.79, SD = 1), social media communication process understanding (m = 3.77, SD = 0.9), social media content impact awareness (m = 3.88, SD = 1), and social media confidence (m = 3.45, SD = 1). Cronbach’s alpha coefficient and the Exploratory Factor Analysis demonstrated the acceptable reliability of the SMCA scale, α = 0.87. Conclusions, implications, and limitations are discussed in the context of social sustainability.

Topics and topical phases in German social media communication during a disaster

2018 ◽  
Vol 24 (2) ◽  
pp. 221-264 ◽  
Author(s):  
SABINE GRÜNDER-FAHRER ◽  
ANTJE SCHLAF ◽  
GREGOR WIEDEMANN ◽  
GERHARD HEYER
Keyword(s):  
Social Media ◽  
Natural Language Processing ◽  
Natural Language ◽  
Disaster Management ◽  
Language Processing ◽  
Topic Model ◽  
Model Analysis ◽  
Media Content ◽  
Media Communication ◽  
Social Media Communication

AbstractSocial media are an emerging new paradigm in interdisciplinary research in crisis informatics. They bring many opportunities as well as challenges to all fields of application and research involved in the project of using social media content for an improved disaster management. Using the Central European flooding 2013 as our case study, we optimize and apply methods from the field ofnatural language processingand unsupervised machine learning to investigate the thematic and temporal structure of German social media communication. By means of topic model analysis, we will investigate which kind of content was shared on social media during the event. On this basis, we will, furthermore, investigate the development of topics over time and apply temporal clustering techniques to automatically identify different characteristic phases of communication. From the results, we, first, want to reveal properties of social media content and show what potential social media have for improving disaster management in Germany. Second, we will be concerned with the methodological issue of finding and adapting natural language processing methods that are suitable for analysing social media data in order to obtain information relevant for disaster management. With respect to the first, application-oriented focal point, our study reveals high potential of social media content in the factual, organizational and psychological dimension of the disaster and during all stages of the disaster management life cycle. Interestingly, there appear to be systematic differences in thematic profile between the different platforms Facebook and Twitter and between different stages of the event. In context of our methodological investigation, we claim that if topic model analysis is combined with appropriate optimization techniques, it shows high applicability for thematic and temporal social media analysis in disaster management.

Encouraging User-Generated Content with a Conceptional Social Media Communication Process Model

2012 ◽  
Vol 3 (1) ◽  
pp. 33-41 ◽  
Author(s):  
Isabel Anger ◽  
Christian Kittl
Keyword(s):  
Social Networks ◽  
Social Media ◽  
Knowledge Management ◽  
Process Model ◽  
Communication Process ◽  
Active Part ◽  
User Generated Content ◽  
Media Communication ◽  
Exchange Of Information ◽  
Social Media Communication

Internet phenomena like Facebook or Twitter hold great potential for companies. The 21st century’s social networks are platforms for the (semi) public exchange of information that is produced and consumed by users alike. For an organisation, taking an active part in these conversations can support the efforts to gain more trust, co-shape the organisation’s image and obtain knowledge from user-generated content. User-generated content can help optimise processes and act as a testimonial for the organisation’s services and products. This work offers an outline of motivation for, types and use of user-generated content in Social Media and provides a conceptional process model facilitating external knowledge management within organisational communication measures in Social Media.

User and Firm Generated Content on Online Social Media

2016 ◽  
Vol 6 (3) ◽  
pp. 34-49 ◽  
Author(s):  
Abhinita Daiya ◽  
Subhadip Roy
Keyword(s):  
Social Media ◽  
Levels Of Analysis ◽  
Future Research ◽  
Media Content ◽  
Media Communication ◽  
Communication Content ◽  
Online Social Media ◽  
Research Questions ◽  
Social Media Communication ◽  
Level Of Analysis

Social media communication content has gained a lot of interest in e-commerce literature. The present research note explores the scope of social media communication content across content source and levels of analysis. Based on a comprehensive review of 36 empirical papers spanning a decade (2004-2016), the research in social media content source is divided as user generated and firm generated. The levels of analysis are divided into three groups: users and society, platforms and intermediaries and firms and industries. Subsequently, a grid with six cells is created that has the content source (user/firm) on one axis and level of analysis on the other. The findings reveal communication content across users and society to be the most researched area, whereas, platforms and intermediaries being the least researched. Further, a set of future research questions are proposed for content in social media across various levels of analysis.

scholarly journals Citizen Coproduction and Social Media Communication: Delivering a Municipal Government’s Urban Services through Digital Participation

2021 ◽  
Vol 11 (2) ◽  
pp. 59
Author(s):  
Wonhyuk Cho ◽  
Winda Dwi Melisa
Keyword(s):  
Social Media ◽  
Municipal Government ◽  
Media Content ◽  
Media Content Analysis ◽  
Dominant Form ◽  
Media Communication ◽  
Twitter Account ◽  
Media Platform ◽  
Media Communications ◽  
Social Media Communication

This study investigated how social media is used by a municipal government agency for communication of citizen coproduction initiatives, through social media content analysis of the government’s official Twitter account. This article identified that the dominant form of social media coproduction in the Bandung municipal government in Indonesia is government-to-citizen (G2C) interaction, focused primarily on informing and nudging (86.62%) citizens, as well as some limited elements of citizen-to-government (C2G) communication, such as citizen sourcing and citizen reporting (8.96%). The municipal government uses various visual tools on Twitter to disseminate G2C information and convey its messages. Regarding the phase of the service cycle, this study found that the majority of social media communications are related to co-assessment (52.26%) and co-designing (42.24%), with a limited number of tweets about co-delivery (3.25%). Based on these findings, this article discusses the shifting relationship between government and citizens brought on by the adoption of this social media platform in its service delivery arrangement.

scholarly journals When Nobody “Likes” You: Perceived Ostracism Through Paralinguistic Digital Affordances Within Social Media

2018 ◽  
Vol 4 (3) ◽  
pp. 205630511880030 ◽  
Author(s):  
Rebecca A. Hayes ◽  
Eric D. Wesselmann ◽  
Caleb T. Carr
Keyword(s):  
Social Media ◽  
Social Interaction ◽  
Communication Channels ◽  
Psychological Effects ◽  
Future Research ◽  
Media Content ◽  
Media Communication ◽  
Social Media Platforms ◽  
The One ◽  
Social Media Communication

This research explores the processes of perceived ostracism ensuing from a lack of feedback via paralinguistic digital affordances (PDAs), the one-click tools (e.g., Likes and +1s) which are one of the most used features of social media, provided to an individual’s posted social media content. The positive and negative psychological outcomes of social media communication have been well-documented. However, as social media have become entrenched as some of our most common communication channels, the absence of communication via social media has been underexplored and may have negative psychological and communicative outcomes. We utilized focus groups ( N = 37) to examine perceptions of ostracism when individuals did not receive PDAs to their posted content across social media platforms. Participants reported feeling excluded only when they did not receive PDAs from select relationally close or socially superior network members, suggesting audience targeting and expectations when posting. Users frequently attributed low PDA counts to system and content factors. These results contribute to a developing understanding of the psychological effects of lack of communication via social media and provide insight for future research, demonstrating that social exclusion may not manifest from a complete lack of social interaction but rather may occur when individuals do not receive expected or desired feedback.

STRATEGI KOMUNIKASI CROWDFUNDING PADA KOLASE.COM

2019 ◽  
Vol 2 (2) ◽  
pp. 177-187
Author(s):  
Venessa Agusta Gogali ◽  
Fajar Muharam ◽  
Syarif Fitri
Keyword(s):  
Social Media ◽  
Communication Strategies ◽  
Communication Strategy ◽  
New Method ◽  
Media Communication ◽  
Social Activists ◽  
Social Media Communication

Crowdfunding is a new method in fundraising activities based online. Moreover, the level of penetration of social media to the community is increasingly high. This makes social activists and academics realize that it is important to study social media communication strategies in crowdfunding activities. There is encouragement to provide an overview of crowdfunding activities. So the author conducted a research on "Crowdfunding Communication Strategy Through Kolase.com Through Case Study on the #BikinNyata Program Through the Kolase.com Website that successfully achieved the target. Keywords: Strategic of Communication, Crowdfunding, Social Media.

#INCLUSION – THE IMPACT OF SOCIAL MEDIA COMMUNICATION ON THE LEGITIMACY OF ARMED FORCES

2019 ◽  
pp. 43-60
Author(s):  
EVA MOEHLECKE DE BASEGGIO ◽  
OLIVIA SCHNEIDER ◽  
TIBOR SZVIRCSEV TRESCH
Keyword(s):  
Social Media ◽  
Political Communication ◽  
Structural Equation ◽  
Armed Forces ◽  
Equation Model ◽  
Media Communication ◽  
The Public ◽  
Political Legitimation ◽  
Social Media Communication ◽  
The Impact

The Swiss Armed Forces (SAF), as part of a democratic system, depends on legitimacy. Democracy, legitimacy and the public are closely connected. In the public sphere the SAF need to be visible; it is where they are controlled and legitimated by the citizens, as part of a deliberative discussion in which political decisions are communicatively negotiated. Considering this, the meaning of political communication, including the SAF’s communication, becomes obvious as it forms the most important basis for political legitimation processes. Social media provide a new way for the SAF to communicate and interact directly with the population. The SAF’s social media communication potentially brings it closer to the people and engages them in a dialogue. The SAF can become more transparent and social media communication may increase its reputation and legitimacy. To measure the effects of social media communication, a survey of the Swiss internet population was conducted. Based on this data, a structural equation model was defined, the effects of which substantiate the assumption that the SAF benefits from being on social media in terms of broadening its reach and increasing legitimacy values.

scholarly journals Patient Care, Information, Communication and Social Media Influencing Bias—A Discourse

Informatics ◽  
2021 ◽  
Vol 8 (2) ◽  
pp. 28
Author(s):  
Paula M. Procter
Keyword(s):  
Social Media ◽  
Patient Care ◽  
Information Communication ◽  
Media Communication ◽  
Care Information ◽  
Social Media Communication ◽  
Society Today ◽  
Selection Of

Misinformation and disinformation are prevalent across society today, their rise to prominence developed mainly through the expansion of social media. Communication has always been recognised in health and care settings as the most important element between people who are receiving care and those delivering, managing, and evaluating care. This paper, through a discourse approach, will explore communication through the perception of information formed following personal selection of influencers and try to determine how such affects patient care.

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