Approaches to the assessment of quality of general educational services in the conditions of decentralization of education

2019 ◽  
pp. 36-41
Author(s):  
Liliya Benovska
Keyword(s):  
Rural Areas ◽  
Methodological Approach ◽  
Educational Process ◽  
Educational Institutions ◽  
Educational Services ◽  
Main Task ◽  
Level Of Knowledge ◽  
Low Efficiency ◽  
Decentralization Of Education

The selected model of the decentralization of education in Ukraine involves the transfer of authority of management the educational network to local self-government bodies. The main task and result of reforming secondary education is the improvement of the quality of educational services. The purpose of the article is to develop a methodological approach to the assessment of quality of educational services and to identify the problems of their provision by territorial communities. «Quality of educational services» is considered as a complex, multicriteria concept, characterized by the level of knowledge of pupils, the correspondence of educational achievements with educational state standards, the level of material, personnel, informational, financial provision of educational process, innovation of the educational environment. The proposed methodological approach to the assessment of the quality of educational services includes two structural components: evaluation of the results of educational services and assessment of the process of provision educational services. The selected indicators of the quality assessment of educational services of general educational institutions are grouped into the following blocks: the level of pupils’ knowledge; infrastructural, informational, personnel, financial provision of educational process; organizational transformations of the educational network and the use of new forms of studying. The quality of general educational services of the united territorial communities of Lviv region is analyzed and evaluated. The most important problems of low quality of educational services are: poor resource provision of educational institutions in rural areas and low efficiency of its usage; lower level of knowledge of pupils of educational institutions in rural areas; frequent mismatch of hub schools with the requirements set for them.

scholarly journals SWOT-Analysis of the System of Training of Future Managers (Managers in the Education System)

2021 ◽  
Vol 2 (6 (344)) ◽  
pp. 119-133
Author(s):  
Marianna Shvardak ◽  
Keyword(s):  
Education System ◽  
Professional Training ◽  
Swot Analysis ◽  
Educational Programs ◽  
Educational Process ◽  
Educational Institutions ◽  
Educational Services ◽  
State University ◽  
Effective Management

It was found that systematic monitoring of the quality of education is necessary for effective management, informed decision-making, comparison and adequate assessment of the state of professional training. This task is successfully implemented through SWOT-analysis, which identifies strengths and weaknesses, potential opportunities and potential threats, establishing relationships between them, which can be further used to form quality management strategies for the training of future heads of educational institutions. A SWOT-analysis of the system of training future leaders (managers in the education system) was conducted and a matrix was developed on the example of Mukachevo State University. This made it possible to systematize information about internal and external factors that affect the quality of the educational process. Its results allowed to determine the competitive advantages of professional training, to form strategic priorities (ways) and to get a clear algorithm of further actions. In particular: periodically review educational programs, permanently monitor the market of educational services and resources of Mukachevo State University, systematically take measures to ensure the quality of educational services under the master's educational program «Educational Pedagogical Sciences: Management of Educational Institutions». At the same time, the analysis of the research results showed that the management of the quality of training of the future head of an educational institution depends on setting standards, updating educational programs, highly qualified staff, quality organization of the educational process and effective management.

scholarly journals Articulación de servicios educativos -Redes educativas-. // Articulation of educational services -Educational networks-

Ciencia Unemi ◽  
2019 ◽  
Vol 12 (30) ◽  
pp. 74-86
Author(s):  
Álvaro Sáenz-Andrade
Keyword(s):  
Educational Process ◽  
Educational Institutions ◽  
Educational Services ◽  
Quality Of Education ◽  
False Dilemma ◽  
Educational Networks

Este artículo propone una reorganización de la institucionalidad educativa, en Ecuador, en función de conseguir una articulación de los servicios educativos que permita mejorar la cobertura y calidad de la educación sin necesidad de nuevas inversiones. Esta propuesta confronta el paradigma de que cada unidad educativa debe contar con todos los recursos en su interior para llevar a cabo el proceso educativo. Desarrolla aspectos de gestión para implementar la articulación propuesta. Concluye que, con una visión de articulación y redes educativas se supera el falso dilema entre unidades educativas grandes y pequeñas. AbstractThis article proposes a reorganization of educational institutions in Ecuador, in order to achieve an articulation of educational services that allows improving the coverage and quality of education without the need for new investments. This proposal confronts the paradigm that each educational unit must have all the resources within it to carry out the educational process. It develops management aspects to implement the proposed articulation. It concludes that, with a vision of articulation and educational networks, the false dilemma between large and small educational units can be overcome.

Educational environment – the territory of schoolchildren

2020 ◽  
Vol 89-90 (4-5) ◽  
pp. 10-18
Author(s):  
Olga Demina ◽  
Keyword(s):  
Effective Means ◽  
Educational Environment ◽  
Qualitative Approach ◽  
Educational Process ◽  
Educational Institutions ◽  
Educational Services ◽  
Quality Of Education ◽  
Modern School ◽  
To Receive

The current situation in secondary education is characterized by the development of various educational institutions, which differ not only in educational programs and curriculum, but also in the conditions for training and educating, which make up the educational environment of modern educational institutions. The importance of studying the processes of forming the educational environment in a modern school is relevant, since the quality of education and upbringing of modern students who spend most of their time in the educational environment of schools will depend on its organization. Studying the problems of organizing the educational environment is also important in the sense that it is the qualitative approach to this process that will determine in the future if it is possible for students to receive high-quality educational services. The influence of the educational environment on the modern student is determined today, first of all, by the students' perception of the educational process, their involvement in the process of its creation and improvement. The effectiveness of the educational environment may also depend on how the student perceives it. So, the educational environment can be an effective means of developing the potential of the student, but if it is an integrated space for the interaction of children and adults (parents, teachers).

scholarly journals THEORETICAL BASIS FOR THE FORMATION OF COMMUNICATIONS MANAGEMENT STRATEGY IN HIGHER EDUCATION INSTITUTIONS

2020 ◽  
Vol 1 (19(47)) ◽  
pp. 43-50
Author(s):  
Vitalii Kovalchuk
Keyword(s):  
Higher Education ◽  
Management Strategy ◽  
Higher Education Institutions ◽  
Educational Process ◽  
Educational Institutions ◽  
Educational Services ◽  
Communication Management ◽  
Educational Management ◽  
Educational Activities

The article summarizes the theoretical foundations for the formation of communication management strategy in higher education institutions of Ukraine determining its components and considering the application peculiarities of communications in the educational field. The author states that in conditions of fierce competition on the higher education market, effective management of communication is of great importance; the level of its development determines the quality of the educational process, financial and economic situation of education institutions and provides opportunities for our youth to obtain higher education in Ukraine. The formation and development of educational management are particularly important today in all countries, as the quality of education depends not only on the professional skill of a teacher and the student’s desire to receive quality educational services but also on the quality of management of all educational activities. Communication management is considered to be one of the most important tools for educational management. In the current difficult conditions of the pandemic, it can expand the opportunities of educational activities, preserve the scientific, financial and economic potential of the educational institutions, and introduce modern innovative forms of education following world standards of educational quality. Besides, communication management helps prevent corruption in the educational institutions, expand the interaction between educational institutions and employers bringing the domestic labour market closer to the civilized standards of the European Union. The author mentions that there are peculiarities of communication in the educational sphere and indicates certain problems associated with the specific features of the financial and economic activities of the educational institutions. The uncertainty of the external and internal environment of educational institutions and the constant lack of funds require communication management application not only in everyday learning but, to a greater extent, to advertise educational institutions, use modern interactive technologies to attract students, seek additional educational services. Therefore, the main stages of the formation and implementation of the communication management strategy in the educational institutions of Ukraine proposed in the article, will allow the management of institutions to solve several strategic and tactical problems and will develop their communication strategies.

scholarly journals GENDER-SENSITIVE APPROACH AS A BASIS FOR QUALITY ASSURANCE OF EDUCATIONAL SERVICES FOR CAREER GUIDANCE AND PROFESSIONALIZATION OF STUDENT YOUTH IN NEW SOCIO-CULTURAL CONDITIONS

2021 ◽  
pp. 88-117
Author(s):  
Anton Kravchenko ◽  
Valentyna Kakadii ◽  
Julia Nechytailo
Keyword(s):  
Higher Education ◽  
Quality Assurance ◽  
Gender Stereotypes ◽  
Career Guidance ◽  
Higher Education Institutions ◽  
Educational Process ◽  
Educational Institutions ◽  
Educational Services ◽  
Organizational Conditions

The article examines the problem of creating a comprehensive gender-sensitive educational space in the general secondary, vocational pre-higher, and higher education institutions in terms of finding ways to improve the quality of educational services for career guidance and professionalization of individuals in the new socio-cultural situation in modern Ukrainian society. The main provisions of the article reflect progressive ideas of international organizations and the requirements of Ukrainian legislation on equal rights and opportunities for men and women in all areas of human life, especially in education. The purpose of the article is to conduct a gender analysis of spatial and organizational conditions of educational institutions of different levels and substantiate a possibility of introducing a gender-sensitive approach in the general secondary, vocational pre-higher, and higher education institutions as a basis for quality assurance and professionalization of students. The study uses a comprehensive methodology of gender audit of educational institutions, which includes analysis of scientific and practical, as well as instructional and methodology literature, documents on the organization of educational process, questionnaires for teachers, monitoring of pedagogical communication, interviews with education providers and students, and preparation of a report and recommendations for improving the quality of the educational environment in terms of career guidance and professionalization of adolescents and youth. The results of the gender audit of educational institutions at various levels prove the link between a non-discriminatory environment and the efficiency of preparation of adolescents and youth for conscious and balanced professional choices. They show continuity of each level of education in the creation and cementing of gender stereotypes about social roles and division of professions by gender, which hinders successful professional self-determination of girls and boys; specific typical educational cases with latent discrimination and the reasons that cause lowering of the potential in students of both genders are presented. It is determined that the creation of gender-sensitive educational space promotes the development of critical thinking of adolescents and youth, rethinking and destruction of gender stereotypes in all participants of the educational process, their motivation for creative and innovative activities, their readiness to accept new ideas, and efficient career guidance. Practical recommendations for optimizing spatial and organizational conditions of educational institutions and providing educational services in the process of career guidance of school and college students have been developed.

scholarly journals Monitoring of the Development Potential of Educational Services in General Secondary Education Institutions

2021 ◽  
Vol 10 (1) ◽  
Author(s):  
Hanna Zvarych ◽  
Keyword(s):  
Personal Development ◽  
Educational Institution ◽  
Educational Process ◽  
Educational Institutions ◽  
Educational Services ◽  
Educational Activities ◽  
Development Potential ◽  
Ethical Orientations ◽  
Integrated Indicators

The article considers the results of scientific research on the problem of monitoring the quality of educational services, as well as analyzes and summarizes the important parameters of such monitoring. The activities of educational institution have many components and aspects. Proposed to develop integrated indicators of the quality of educational services, which would combine many factors of educational activities and reflect the central goal of the educational process − the development of the child's personality. The author writes that comprehensive personal development is the main goal of educational activities, so such an integral criteria for the quality of educational services can be the development potential of the educational process in educational institutions. The article considers the system of students’ skills, abilities, personal and mental qualities, which provide an opportunity to successfully acquire the necessary school knowledge and skills. They are considered as indicators and manifestations of effective developmental effect of the educational process on the student's personality. They characterize the development potential of educational services. Described the following types of universal learning activities: cognitive (ability to learn, logical thinking, etc.), communicative (social competence, ability to communicate, etc.), regulatory (goal setting, planning, etc.), personal (provide value-semantic and moral-ethical orientations of students ). Criteria and levels for assessing the development potential of educational services were presented.

PROBLEM ASPECTS OF FINANCIAL SUPPORT OF EDUCATIONAL INSTITUTIONS IN UKRAINE

2017 ◽  
Author(s):  
Yana Kysil ◽  
◽  
Nataliia Miedviedkova ◽  
Keyword(s):  
Education Reform ◽  
Social Relations ◽  
Financial Support ◽  
Capital Investment ◽  
Educational Institutions ◽  
Educational Services ◽  
Quality Of Education ◽  
Special Role ◽  
Low Efficiency

The study analyzes the specifics of financing educational institutions in Ukraine, namely, their problematic and weak sides. In the conditions of market relations, education is an important component and a determining factor in human development and plays a special role in the formation of the country's intellectual and economic potential. Here the quality of education depends on the reproduction and building up of the intellectual potential of society, the upbringing of citizens, the modernization of social relations, and the quality of education depends directly on the amount of financial support. The prerequisites for a low level of competitiveness of educational services in Ukraine are revealed, namely, the development of the education system from the foundation that was laid by the Soviet economy, there is no understanding of the importance of education in the context of investments in Ukraine's potential, insufficient quality and accessibility of education, including through the phenomenon of corruption. The main problems of budgetary provision of the education sector are identified and grouped. The most important of them include: failure to comply with laws (underfunding in accordance with the legislation - 7% of GDP) and the lack of a consistent and effective policy for the development of the educational sphere (frequent changes of officials, inconsistency in their vision of the development of the educational series) low efficiency of local budget spending due to the existence of an unjustified network educational institutions; low volumes of capital investment; non-regulation of the financing process due to educational subvention, which is not fully thought out, difficult to calculate and which does not take into account all the peculiarities of the Ukrainian realities of the provision of educational services; the lack of financial revenues to the redistribution of powers between the budgets of different levels in these budgets. It was noted that education reform is a long-term process that should be carried out in the context of the decentralization of power in the country. The aim of the changes should be not only saving financial resources, but also high quality educational services for both taxpayers and customers of these services.

scholarly journals FEATURES OF THE ORGANIZATION OF THE EDUCATION SYSTEM AS AN OBJECT OF MANAGEMENT AND COMPONENTS OF ITS SUCCESSFUL ACTIVITY

2021 ◽  
Vol 9 (03) ◽  
pp. 232-236
Author(s):  
Khakimova Khulkar Khamitovna ◽  
Keyword(s):  
Educational Level ◽  
External Environment ◽  
Developed Countries ◽  
Educational Process ◽  
Educational Technologies ◽  
Educational Institutions ◽  
Educational Services ◽  
Wide Range ◽  
The World

The world experience of socio-economic development shows that it is education that is the most important source of renewal of all aspects of society. In all developed countries, the importance of raising the educational level of the population is recognized. Higher educational institutions in the new conditions of functioning act as economic entities providing a wide range of educational services using modern educational technologies. The educational process in universities is influenced by the intensively changing external environment, which determines the need to improve the efficiency and quality of management.

PUBLIC-PRIVATE PARTNERSHIP AS A MECHANISM FOR IMPROVING THE QUALITY OF HIGHER EDUCATION

2017 ◽  
Author(s):  
Кateryna Maistrenko ◽  
Keyword(s):  
Higher Education ◽  
Private Sector ◽  
Public Private Partnership ◽  
Educational Process ◽  
Public Private Partnerships ◽  
Educational Institutions ◽  
Educational Services ◽  
Private Partnership ◽  
Quality Of Higher Education

The article analyzes public-private partnership as a mechanism for improving the quality of higher education. It was noted that today business is actively promoting the development of social investments in the field of higher education. The author draws attention to the fact that the main content of companies' social responsibility is their interaction with educational institutions, their structural units, educational and research teams, expanding the presence of companies both in the educational process itself and in governing bodies. If earlier the private sector was limited only to charitable assistance, sponsorship or simply donations, today it is focused on active participation in the life of a higher institution in its development, improving the material base, including within the framework of public-private partnerships. A characteristic feature of recent times is the creation of corporate universities, both in companies themselves and in institutions of higher education. It is noted that public-private partnership in the field of higher education is becoming a strategic alliance that regulates the integration interaction of participants: the state, companies, non-governmental organizations and higher educational institutions at different stages of the life cycle of educational services. The benefits of the state are transformed with the help of the mechanism of publicprivate partnership, it turns out to be in the development of the commercial sector for the supply of public goods to improve the quality and innovation of educational services. For the private sector, the benefits of public-private partnerships are manifested in the development of a "public" component in the supply of private goods based on corporate social responsibility, the ability to assess and attract knowledge to a specific business, concerns higher education institutions, then the benefits of public-private partnerships are manifested in extra-budgetary financing the educational process, bringing the effectiveness of educational services and scientific development to the commercial level of implementation in order to obtain new competitive advantages in educational services, as well as public-private partnership can be considered as a tool for solving such problems of modern higher education as; pooling and raising funds to improve the quality of educational programs. It has been proved that the mechanisms of public-private partnership in the foreseeable future can become one of the main directions of financing the development of infrastructure and campuses of higher education institutions.

scholarly journals CREATING A DIGITAL ENVIRONMENT IS A WAY TO IMPROVE THE QUALITY OF EDUCATION

2020 ◽  
Vol 117 (6) ◽  
pp. 8-13
Author(s):  
Igor O. Petrishchev ◽  
Keyword(s):  
Information And Communication Technologies ◽  
Educational Institution ◽  
Educational Environment ◽  
Learning Technologies ◽  
Educational Process ◽  
Educational Institutions ◽  
Educational Services ◽  
Digital Learning ◽  
Digital Environment

Continuous improvement of the education system, aimed at improving the quality of educational services provided by educational institutions, updates the need for different pedagogical thinking, innovative forms and new conditions for implementing education, up-bringing and development of students. One of the ways to solve these problems is to create digital educational environment in educational institutions. The article is aimed at solving the following number of problems: studying the essence of the digital educational environment, identifying its structure, studying the requirements for making modern digital environment of a higher educational institution. The work justifies the need to create digital educational environment in conditions of education informatization and digitalization. Approaches to substantiating the essence of the digital educational environment have been defined, the conditions for its creation in order to improve the quality of educational services have been outlined. The advantages of the digital educational environment include: providing educational opportunities for all participants in the educational process equally; learning mobility (variation of time and place of learning); life-long learning during the life; opportunities for the training of schoolchildren, students, participants in courses and vocational retraining programs along the designed individual educational routes; consumption, use and development of e-learning resources. The organization of educational activities in the digital environment is aimed at the optimal solution of fundamental didactic problems with the most necessary coverage of all the advantages of information and communication technologies, digital learning technologies and their means. In addition, the conditions of the digital educational environment allow us to develop a certain electronic basis for the development of the cognitive and creative activities of students and teachers, supporting the continuous dynamic formation of a system of knowledge and competencies, which is the basis for managing and ensuring the quality of the pedagogical process and educational services.

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