scholarly journals HUBUNGAN KUALITAS PELAYANAN KADER DENGAN KEPATUHAN KUNJUNGAN IBU BALITA KE POSYANDU DI DESA GASARIBU KECAMATAN LAGUBOTI KABUPATEN TOBA SAMOSIR

2019 ◽  
Vol 2 (2) ◽  
pp. 179-189
Author(s):  
Erita Saragih ◽  
Dosmaida Nababan ◽  
Maria Sihombing

The health system can function optimally if supported by empowering people and as a form of empowerment is their guidance Posyandu cadre and mothers who bring their babies to Posyandu. Guidance cadres would improve their knowledge so that changing the behavior for implementation of knowledge. The purpose of this study was to analyze the relationship between service quality and compliance cadres with a visit to Posyandu toddler's mother in the village of  Gasaribu District of Laguboti  Toba Samosir. The study design used is cross sectional. The population mothers with toddlers were registered in the region of in the village of  Gasaribu District of Laguboti  Toba Samosir with a sample size of 50 respondents. Independent variable is the quality of service cadre, while the dependent variable is the compliance visit to the Posyandu toddler's mother. Measuring instrument uses closed questionnaire to measure guidance and registers Posyandu cadres Posyandu to measure compliance visit to the Posyandu toddler's mother. Data were analyzed with chi square test Results: There was a significant correlation between the quality of service cadres with compliance visits mothers  (p = 0.005). Posyandu already actively supported also by the mother's educational background is sufficient. Guidance given Posyandu cadres can encourage mothers to come to Posyandu. The cadre who has worked with both fast and precise, and further enhance its services, especially in the field of service quality cadres.   Sistem kesehatan dapat berfungsi secara optimal jika didukung dengan pemberdayaan masyarakat dan sebagai bentuk pemberdayaan adalah bimbingan kader Posyandu dan ibu-ibu yang membawa bayi mereka ke Posyandu. Bimbingan kader akan meningkatkan pengetahuan mereka sehingga mengubah perilaku untuk implementasi pengetahuan. Tujuan dari penelitian ini adalah untuk menganalisis hubungan antara kualitas layanan dan kader kepatuhan dengan kunjungan ibu balita Posyandu di desa Gasaribu Kecamatan Laguboti Toba Samosir. Desain penelitian yang digunakan adalah cross sectional. Populasi ibu dengan balita terdaftar di wilayah Desa Gasaribu Kecamatan Laguboti Toba Samosir dengan jumlah sampel 50 responden. Variabel bebas adalah kualitas kader layanan, sedangkan variabel terikat adalah kunjungan kepatuhan kepada ibu balita Posyandu. Alat ukur menggunakan kuesioner tertutup untuk mengukur pedoman dan catatn kader Posyandu untuk mengukur kunjungan kepatuhan kepada ibu balita ke Posyandu. Data dianalisis dengan uji chi square. Ditemukan ada hubungan yang signifikan antara kualitas kader layanan dengan kepatuhan kunjungan ibu (p = 0,005). Posyandu sudah aktif didukung pula oleh latar belakang pendidikan ibu yang memadai. Bimbingan yang diberikan kader Posyandu dapat mendorong ibu untuk datang ke Posyandu. Para kader yang telah bekerja dengan cepat dan tepat, dan lebih meningkatkan layanannya, terutama di bidang kader kualitas layanan.

2021 ◽  
Vol 4 (1) ◽  
pp. 113-122
Author(s):  
Andi Mauliyana ◽  
Nurul Aisyiah Rizal

Based on the Profile of the Bhayangkara Kendari Hospital, the number of patient visits to the inpatient unit from 2017-2018 experienced an increase in the number of patient visits. The purpose of this study was to determine the relationship between the quality of health services and the loyalty of inpatients at the Bhayangkara Hospital, Kendari City. This study used a cross-sectional study design with a population of 358 people and a sample of 78 people who were determined by taking the sample using the accidental sampling method. Data analyze using chi square test. The results showed that there was relationship between physical evidence (X2count=4,197; φ=0,264), reliability (X2count=5,816; φ=0,305), and empathy (X2count=9,442; φ=0,378) with inpatient loyalty. The conclusion is there was a weak relationship between physical evidence, reliability, and empathy with inpatient loyalty at the Bhayangkara Hospital Kendari City. The hospital should pay more attention to the comfort of the patient's room and improve skills in serving patients so that it can improve the quality of service to patients and encourages patients to come back for treatment at Bhayangkara Hospital Kendari City.


Author(s):  
Seniha Avcil

Developments in health sector increased the expectations of patients. In order to meet these expectations, hospitals attach importance to their service quality. Although hospitals increase the quality of service, the perceptions of service users become more important. It was aimed to determine the quality of service and expectation of patients and their relatives who applied to four state hospitals in Istanbul by Servqual Scale. In accordance with this purpose, the relationship between the dimensions of "physical properties", "reliability", "willingness - enthusiasm", "assurance" and "cross-empathy" quality of service and socio - demographic characteristics of participants were statistically analyzed. During sampling process, 358 participants who applied to physical therapy rehabilitation, surgery and internal medicine departments were reached via randomized sampling method. One-way ANOVA and independent sample t-test and chi-square test were applied to analyze the differences in satisfaction level. As a result of the evaluations, it was determined that four state hospitals did not meet the expectations in terms of both the total service quality and service quality sub-dimensions of the patients and their relatives.


Author(s):  
Cokorda Istri Ariwidyastuti ◽  
P.P. Januraga ◽  
Dyah Pradnyaparamita Duarsa

Background and purpose: Patient satisfaction, including on radiography services, is an important component of health care provision. Surveys on patient satisfaction have been carried out particularly in government hospitals, but a more detailed study to determine the relationship between patient satisfaction with the responsiveness of service providers has yet to be carried out. This study aims to determine the relationship between the six domains of responsiveness of service providers and outpatient satisfaction at three conventional radiography facilities in Denpasar.Methods: Study was conducted by cross-sectional survey of 158 respondents selected consecutively in three conventional radiography services, namely a government hospital, a private hospital and a private radiology clinic. Data were collected through interviews using modified questionnaires on responsiveness from WHO. Data were analyzed by univariate, bivariate (chi-square test) and multivariate logistic regression method.Results: Univariate analysis indicated that patient satisfaction was 69% but still below the minimum service standards (>80,0%). Multivariate analysis showed that factors associated with satisfaction were the domain of attention (AOR= 3.77; 95%CI: 1.62-8.76), the quality of infrastructure (AOR=4.57; 95%CI: 1.61-12.93) and communication (AOR=6.30; 95%CI: 1.75-22.64).Conclusion: Patient satisfaction was generally still below the standard. Domains of responsiveness associated with patient satisfaction were the quality of infrastructure, level of attention and communication skills of service providers.


2019 ◽  
Vol 19 (3) ◽  
Author(s):  
La Rangki ◽  
La Ode Alifariki

Abstrak: Perawat yang bekerja di ICU dan IGD sangat rentan terhadap stres. Stres kerja yang dialami perawat akan sangat mempengaruhi kualitas pelayanan keperawatan yang diberikan kepada pasien. Tujuan penelitian ini adalah untuk mengetahui hubungan antara kecerdasan emosional dengan stres kerja perawat di ICU dan IGD RSUD Kota Kendari. Penelitian ini merupakan penelitian deskriptif analitik korelasi dengan menggunakan pendekatan kuantitatif dengan metode cross sectional. Data tingkat kecerdasan emosional dan tingkat stres kerja responden dikumpulkan dengan kuesioner. Subyek penelitian berjumlah 18 orang perawat  ICU dan IGD dengan kriteria : tidak sedang dalam masa cuti atau mendapat tugas belajar, bersedia menjadi responden, dan bukan kepala ruang. Penelitian dilakukan pada bulan Februari 2018. Kecerdasan emosional perawat berada pada tingkatan sedang yakni 55,56% responden dan rata-rata tingkat stres kerja perawat dalam kategori sedang  yakni 55,56% responden. Hasil uji statistik dengan menggunakan uji Chi Square pada tingkat kepercayaan 95% (=0.05), diperoleh nilai Contingency Coefficient 0.486 dan nilai  hit= 5.580 = 3.841 yang berarti H0 ditolak sehingga disimpulkan bahwa ada hubungan antara kecerdasan emosional dengan tingkat stres kerja perawat di instalasi rawat darurat RSUD Kota Kendari.Kata Kunci: Kecerdasan Emosional, Stres Kerja, Perawat, ICU dan IGD Abstract: Nurses working in ICU and IGD are very susceptible to stress. Work  stress experienced by nurses will greatly affect the quality of nursing services provided to patients. The purpose of this study was to determine the relationship between emotional intelligence with work stress nurses in ICU and IGD Kendari Regional Hospital. This research is a descriptive analytic correlation research using a quantitative approach with cross sectional method. Data of emotional intelligence level and work stress level of respondent were collected by questionnaire. The subjects of the study were 18 nurses ICU and IGD with criteria: not in the time of leave or get the task of study, willing to be respondent, and not head of space. The study was conducted in February 2018. Emotional intelligence of nurses was at the moderate level of 55.56% of respondents and the average level of nurses' work stress in the medium category ie 55.56% of respondents. The result of statistical test using Chi Square test at 95% confidence level (= 0.05), obtained the value of Contingency Coefficient 0.486 and the value  2 hit = 5.580 〖x〗 ^ 2 = 3.841 which means H0 is rejected so it is concluded that there is a relationship between intelligence emotional with the level of nurses work stress at the emergency hospital installation RSUD Kendari.Keywords: Emotional Intelligence, Working Stress, Nurse, ICU and IGD


2018 ◽  
Vol 3 (1) ◽  
pp. 21
Author(s):  
Suhadi Prayitno

Service efforts undertaken by the Hospital was to improve the quality of health services quality and affordable by the community in order to improve public health status.Quality of service should be done by Hospital to improve patient satisfaction as a service user. The objective was to analyze association between service quality and patient satisfaction at Dahlia room,Regional Public Hospital Madiun .An observational analysis was conducted with cross-sectional study design. Samples were 78 using purposive sampling techniques. Data were analyzed by chi-square. This study showed that 56,4% respondents said that the quality of service was good. There were 52,6% respondents not satisfied with quality of service. Bivariate analysis showed association between service quality and patient satisfaction (p=0,014). There were an association between service quality and patient satisfaction. Madiun City General Hospital should improve the quality of service so that all patients are satisfied with the services provided.


2019 ◽  
Vol 2 (1) ◽  
pp. 15-20
Author(s):  
Samuel Marganda Manalu ◽  
Astrie Kartika Putri

The purpose of this study was to look the relationship between river water utilization with the incidence of dermatitis symptoms in the village of Lantasan Lama, Patumbak District, Deli Serdang Regency. This research was analytical with cross-sectional research design, which is to find out the relationship between river water utilization with the incidence of dermatitis in the village of Lantasan Lama, Patumbak District, Deli Serdang Regency. The population of this study were housewives who used river water that was totaling 108 respondents with purposive sampling. The data used primary and secondary data. Data were analyzed by using the chi-square test. The results showed that the largest percentage based on the age of the respondents was at the age of 36-45 years. The largest percentage based on respondent's education was high school education. River users used river water were quite bad. River users use river water with the largest percentage of washing. River users mostly got dermatitis symptoms. There was a relationship between river water utilization and the incidence of dermatitis (p-value = 0.001). It is hoped that the peoples around Lantasan Lama river increase their knowledge about their habits that can pollute Lantasan Lama River and it can caused symptoms of dermatitis and change their behavior to better one.


2021 ◽  
Vol 5 (2) ◽  
pp. 8
Author(s):  
Riris Andriati ◽  
Fenita Purnama Sari Indah ◽  
Aisyah Aisyah

Compliance with hemodialysis therapy is one of the important things to note, if the patient is not compliant, it can cause a buildup of harmful substances in the body and if left unchecked, it can lead to death. The purpose of this study was to determine the relationship between adherence to undergo hemodialysis therapy with the quality of life of patients with chronic renal failure in the Hemodialysis Unit of the Jakarta Hajj Hospital. This research method is a quantitative study using primary data (questionnaires) and using cross-sectional research. Data collected by using questionnaires. The number of samples were 54 people who were in the hajodialysis unit at the Jakarta Hajj Hospital for the past three months. The results of the study of 54 respondents who have moderate compliance there are 11 people (20.4%), and good compliance a number of 43 people (79.%), in general patients obedient. While from the aspect of quality of life, there were 6 respondents (11.1%) who experienced less quality of life, 35 people had a moderate quality of life (75.%) and 13 people (24.1%) had a good quality of life, in general the quality of life of patients was moderate. After analyzing the relationship between adherence to undergo hemodialysis with quality of life using the Chi Square test p value = 0.468˃0.05, meaning that Ho is accepted, so it can be concluded that there is no relationship between adherence to hemodialysis with the quality of life of patients at Jakarta Hajj Hospital .ABSTRAKKepatuhan menjalani terapi hemodialisa merupakan salah satu hal yang penting untuk diperhatikan, jika pasien tidak patuh dapat menyebabkan terjadinya penumpukan zat-zat berbahaya dalam tubuh dan apabila hal tersebut dibiarkan maka dapat mengakibatkan kematian. Tujuan penelitian untuk mengetahui hubungan antara kepatuhan menjalani terapi hemodialisa dengan kualitas hidup pasien gagal ginjal kronik di Unit Hemodialisa RS Haji Jakarta. Metode penelitian ini merupakan penelitian kuantitatif dengan menggunakan data primer (kuisioner) dan memakai metode penelitian cross-sectional. Data yang dikumpulkan dengan cara menggunakan kuisioner. Jumlah sampel  sebanyak 54 orang yang berada di unit hemodialisa Rumah Sakit haji Jakarta selama tiga bulan terakhir. Hasil penelitian dari 54 responden yang memiliki kepatuhan sedang terdapat 11 orang (20.4 %), dan kepatuhan baik sejumlah 43 orang (79.6 %), secara umum pasien patuh. Sementara dari aspek kualitas hidup diperoleh  responden  yang  mengalami  kualitas  hidup  kurang sejumlah 6 orang (11.1%), kualitas hidup sedang sejumlah 35 orang (75.%)  dan  kualitas  hidup  baik  13 orang  (24.1%), secara umum kualitas hidup pasien sedang. Setelah dilakukan analisa hubungan antara kepatuhan menjalani hemodialisa dengan kualitas hidup dengan menggunakan uji Chi Square diperoleh p value = 0.468˃0.05,  artinya Ho diterima, sehingga dapat disimpulkan tidak ada hubungan antara kepatuhan menjalani hemodialisa dengan kualitas hidup pasien di Rumah Sakit Haji Jakarta.


2021 ◽  
Vol 7 (1) ◽  
pp. 30-38
Author(s):  
Sudirman ◽  
Hairil Akbar

Background: Making latrines is a human effort to improve health by creating a healthy environment in which to live. In making latrines, as much as possible, care must be taken so that they do not cause unpleasant odors. Objectives: This study to see the relationship between the level of education, behavior, and income of the community and the use of family toilet facilities in Dadap Village, Juntinyuat District, Indramayu Regency in 2018. Research Methods: This research uses quantitative research with an analytic observational approach using the Cross-Sectional Study method. The population of this study was all heads of households in the village of Dadap with a sample size of 98 people. Result: The statistical test (Chi-Square test) show the results that the level of education is p = 0.240> 0.05 indicates there is no relationship between education and the use of family latrines. Behavior p = 0.000 <0.05 indicates a relationship between behavior and the use of family latrines. Income p = 0.000 <0.05 indicates that there is a relationship between income and the use of family toilet facilities. Conclusion: It can be concluded that the research results have no relationship between education and the use of family toilet facilities in Dadap Village, Juntinyuat District, Indramayu Regency. Behavior and income have a relationship with the use of family toilet facilities in Dadap Village, Juntinyuat District, Indramayu Regency. The need for increased education, to improve changes in people's behavior to create a clean and healthy life. Keywords: Education, behavior, income.


2018 ◽  
Vol 6 (2) ◽  
pp. 139
Author(s):  
Lukman Dwi Priyanto

Background: Anemia has been claimed as the second most contributing cause of disability, which is one of the global health problems. The national prevalence of anemia in female was relatively high (23,90%) compared to male (18,40%). Purpose: This study was aimed to analyze the relationship between age, educational background, and physical activity on anemia incident of a female student in the Islamic Boarding School in Surabaya. Methods: This study was analytic observational with a cross-sectional design. There were 45 female students in the study population, while 31 of them were selected as respondents through simple random sampling. Data were obtained primarily from the stripe test of every respondent and analyzed with the chi-square test. Results showed the prevalence of anemia was 83,90%. The proportion of anemia in Islamic Junior Highschool students was 90,90%. Meanwhile, the proportion of moderate physical activity with anemia was 94,40%. Results: Based on chi-square test, the age factor has p = 0,26, educational background p = 0,62, and physical activity p = 3,55. Conclusion: There was no significant correlation between age, educational background, and physical activity with anemia in female students of Islamic Boarding School in Surabaya.


2020 ◽  
Vol 8 (2) ◽  
pp. 107-116
Author(s):  
Peri Zuliani ◽  
Dita Amita

Chronic Kidney Disease (CKD) is a progressive and irreversible disorder of renal function, in which the body's ability to fail to maintain metabolism and balance of fluids and electrolytes, causing uremia. The purpose of this study in general was to determine the relationship between hemoglobin levels and quality of life in chronic kidney disease patients undergoing hemodialysis at dr. M. Yunus Bengkulu. This type of research is descriptive analytic with cross sectional approach. The study sample was 64 patients with CKD who underwent hemodialysis at the hemodialysis installation with accidental sampling technique. The results showed that most patients with chronic kidney disease who underwent haemodialysis (71.9%) had severe anemia and most (56.3%) had a poor quality of life. Chi square test results obtained ρ value 0,000 (α = 0.05). Conclusion, There is a statistically significant correlation between anemia and quality of life in CKD patients undergoing hemodialysis in the RDUD Dr. Hemodialysis room. M. Yunus. Suggested to Dr. Hospital M. Yunus Bengkulu to control the incidence and symptoms of anemia experienced by CKD patients. Keywords: Anemia, Hemodialysis, quality of life, CKD


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