scholarly journals FRAMEWORK TO ASSIST IN SELECTING HUMAN CENTRED DESIGN TOOLS AND METHODS

2020 ◽  
Vol 1 (2) ◽  
Author(s):  
Ammer Harb
Keyword(s):  
Design Process ◽  
Participatory Design ◽  
Theoretical Background ◽  
Design Approach ◽  
User Needs ◽  
Design Tools ◽  
Design Workshop ◽  
Selection Framework ◽  
Tools And Methods ◽  
Human Centred Design

Human Centred Design is a significant approach in design. It increases the value of design as well as helping businesses to overcome the challenges of not meeting user needs. However, the abundance of Human Centred Design tools and the difficulty to discriminate between them have created the urge to develop selection framework for these tools in regard to the design process. In this paper, I present a framework to assist in selecting Human Centred Design tools. I highlight the significance of the Human Centred Design approach. I also explain the theoretical background behind creating the framework. Then I describe the participatory design workshop method I used to support and validate the results of the theoretical background in order to further develop the selection framework. This framework can be adopted in the design field in order to facilitate the process and to support practitioners’ decisions to select suitable tools.

scholarly journals Building Capabilities Through Democratic Dialogues

Design Issues ◽  
2018 ◽  
Vol 34 (4) ◽  
pp. 80-95 ◽  
Author(s):  
Liesbeth Huybrechts ◽  
Katrien Dreessen ◽  
Ben Hagenaars
Keyword(s):  
Design Process ◽  
Participatory Design ◽  
Design Approach ◽  
Railway Track ◽  
Alternative Futures ◽  
Design Processes ◽  
Self Organized ◽  
Complex Design ◽  
Developing Strategies

Designers are increasingly involved in designing alternative futures for their cities, together with or self-organized by citizens. This article discusses the fact that (groups of) citizens often lack the support or negotiation power to engage in or sustain parts of these complex design processes. Therefore the “capabilities” of these citizens to collectively visualize, reflect, and act in these processes need to be strengthened. We discuss our design process of “democratic dialogues” in Traces of Coal—a project that researches and designs together with the citizens an alternative spatial future for a partially obsolete railway track in the Belgian city of Genk. This process is framed in a Participatory Design approach and, more specifically, in what is called “infrastructuring,” or the process of developing strategies for the long-term involvement of participants in the design of spaces, objects, or systems. Based on this process, we developed a typology of how the three clusters of capabilities (i.e., visualize, reflect, and act) are supported through democratic dialogues in PD processes, linking them to the roles of the designer, activities, and used tools.

scholarly journals Definition of a “Sport-Health” Semantic Space

2019 ◽  
Vol 1 (1) ◽  
pp. 3841-3850
Author(s):  
Antoine Millet ◽  
Audrey Abi Akle ◽  
Dimitri Masson ◽  
Jérémy Legardeur
Keyword(s):  
Design Process ◽  
Semantic Space ◽  
Design Approach ◽  
Product Success ◽  
Health Products ◽  
Perceptual Characteristics ◽  
Definition Of ◽  
Health Sport ◽  
Human Centred Design

AbstractProduct success depends on its capacity to meet users’ expectations. Human Centred Design approach helps to reach this success by focussing on users’ needs in the design process. These needs are as well functional as hedonic. Designing products requires then to design hedonic properties affecting users’ perception. For sport products, people wants to improve their performances while maintaining their health. Sport products are then considered not only “sporty” but also “healthy”. Thus, integrating both health and sport expectations into the design process are necessary.Last decades, Affective Engineering was developed to integrate perception into the design process. Applying this approach for sport products may allow defining and mixing sport and health perceptual characteristics all along the design process. However, defining these characterisitics into requirements implies to translate them into semantic terms. If we observe semantic descriptors for sport products and for health products, they seem opposite. In this paper, we aim defining a semantic space representative and respectful of both domains, sport and health, while they oppose.

Introducing User Participative Design Methods to Industrial Designers

2000 ◽  
Vol 44 (38) ◽  
pp. 787-790
Author(s):  
John V H Bonner ◽  
J. Mark Porter
Keyword(s):  
Participatory Design ◽  
Role Playing ◽  
Consumer Products ◽  
Design Tool ◽  
User Needs ◽  
Design Tools ◽  
The Past ◽  
Industrial Designers ◽  
Tool Set ◽  
Participative Design

Communication between designers and human factors specialists needs to be improved. Over the past few years we have been conducting a range of studies to explore and identify how to improve this communication deficit. A participatory design tool-set was designed to encourage designers and potential end-users of future interactive products to communicate their design intentions and user needs through the use of drawing and placing cards on a table with the use of some limited role-playing. This paper reports on two case studies conducted at two organisations involved in the development of consumer products. Suggestions are provided on how these type of design tools can be improved to increase acceptance by user interface designers.

scholarly journals Challenges and opportunities in evaluating programmes incorporating human-centred design: lessons learnt from the evaluation of Adolescents 360

2019 ◽  
Vol 3 ◽  
pp. 1472
Author(s):  
Aoife M. Doyle ◽  
Emma Mulhern ◽  
James Rosen ◽  
Gabrielle Appleford ◽  
Christina Atchison ◽  
...  
Keyword(s):  
Decision Making ◽  
Cost Effectiveness ◽  
Process Evaluation ◽  
Design Process ◽  
Intervention Program ◽  
Outcome Evaluation ◽  
Design Approach ◽  
Evaluation Team ◽  
Developmental Neuroscience ◽  
Human Centred Design

Adolescents 360 (A360) is a four-year initiative (2016–2020) to increase 15-19-year-old girls’ use of modern contraception in Nigeria, Ethiopia and Tanzania. The innovative A360 approach is led by human-centred design (HCD), combined with social marketing, developmental neuroscience, public health, sociocultural anthropology and youth engagement ‘lenses’, and aims to create context-specific, youth-driven solutions that respond to the needs of adolescent girls. The A360 external evaluation includes a process evaluation, quasi-experimental outcome evaluation, and a cost-effectiveness study. We reflect on evaluation opportunities and challenges associated with measuring the application and impact of this novel HCD-led design approach. For the process evaluation, participant observations were key to capturing the depth of the fast-paced, highly-iterative HCD process, and to understand decision-making within the design process. The evaluation team had to be flexible and align closely with the work plan of the implementers. The HCD process meant that key information such as intervention components, settings, and eligible populations were unclear and changed over outcome evaluation and cost-effectiveness protocol development. This resulted in a more time-consuming and resource-intensive study design process. As much time and resources went into the creation of a new design approach, separating one-off “creation” costs versus those costs associated with actually implementing the programme was challenging. Opportunities included the potential to inform programmatic decision-making in real-time to ensure that interventions adequately met the contextualized needs in targeted areas. Robust evaluation of interventions designed using HCD, a promising and increasingly popular approach, is warranted yet challenging. Future HCD-based initiatives should consider a phased evaluation, focusing initially on programme theory refinement and process evaluation, and then, when the intervention program details are clearer, following with outcome evaluation and cost-effectiveness analysis. A phased approach would delay the availability of evaluation findings but would allow for a more appropriate and tailored evaluation design.

Design Workshop

2020 ◽  
pp. 90-114
Keyword(s):  
Expert System ◽  
Design Process ◽  
Modular System ◽  
User Needs ◽  
Design Team ◽  
Research Project ◽  
Itu Model ◽  
Design Workshop

Although the expert system is vital for the research project Re-Coding Homes, it mainly deals with the layout, density, and relations of modules and represents them only as raw cubic geometries. Parallel to the studies of the expert system, during the Design Workshop, the design team worked on developing the components of the modular system. All modules fit in the 3D grid defined in the expert system and have similar codes so that they can come together within different configurations. Throughout the Design Workshop all these interior modules are concretized using a laser cut and real materials in the ITU Model Lab. The main objective of this chapter is to exemplify a design process run in relation with an expert system that generates solutions related to user needs.

A Participatory Design Approach to Develop an Interactive Sound Environment Simulator

2016 ◽  
Vol 25 (3S) ◽  
pp. 268-271 ◽  
Author(s):  
Geir K. Hanssen ◽  
Yngve Dahl
Keyword(s):  
Design Process ◽  
Participatory Design ◽  
Qualitative Approach ◽  
Lessons Learned ◽  
Design Approach ◽  
Added Value ◽  
Practical Approach ◽  
Roles And Responsibilities ◽  
Sound Environment ◽  
Insight Into

Purpose Our purpose is to provide insight into the added value of applying a participatory design approach in the design of an interactive sound environment simulator to facilitate communication and understanding between patients and audiologists in consultation situations. Method We have applied a qualitative approach, presenting results and discussion in the form of a story, following 3 consecutive steps: problem investigation, design, and evaluation. Results We provide an overview of lessons learned, emphasizing how patients and audiologists took roles and responsibilities in the design process and the effects of this involvement. Conclusion Our results suggest that participatory design is a viable and practical approach to address multifaceted problems directly affecting patients and practitioners.

scholarly journals Evaluating Human-Centred Design for Public Health A Case Study on Developing a Healthcare App with Refugee Communities.

2021 ◽  
Author(s):  
Rebeccah Bartlett ◽  
Jacqueline Boyle ◽  
Jessica Simons Smith ◽  
Nadia Khan ◽  
Tracy Robinson ◽  
...  
Keyword(s):  
Health Information ◽  
Design Process ◽  
Access To Healthcare ◽  
Design Approach ◽  
Web Based ◽  
For Profit ◽  
Not For Profit ◽  
English Speaking ◽  
Reproductive Healthcare ◽  
Human Centred Design

Abstract Background: Australian women from migrant and refugee communities experience reduced access to sexual and reproductive healthcare. Human-centred design is an ethical and effective approach to developing health solutions with underserved populations that are more likely to experience significant disadvantage or social marginalisation. This study aimed to evaluate how well Shifra, a small Australian-based not-for-profit, applied human-centred design when developing a web-based application that delivers local, evidence-based and culturally relevant health information to its non-English speaking users. Methods: This study undertook a document review, survey and semi-structured interviews to evaluate how well Shifra was able to achieve its objectives using a human-centred design approach. Results: A co-design process successfully led to the development of a web-based health app for refugee and migrant women. This evaluation also yielded several important recommendations for improving Shifra’s human-centred design approach moving forward. Conclusions: Improving refugees’ access to sexual and reproductive health is complex and requires innovative and thoughtful problem solving. This evaluation of Shifra’s human-centred design approach provides a helpful and rigorous guide in reporting that may encourage other organisations undertaking human-centred design work to evaluate their own implementation. Keywords: human-centred design; design thinking; refugee health; evaluation Plain language summary: Australian women from non-English speaking migrant and refugee communities face reduced access to sexual and reproductive healthcare and many then go on to experience poor health outcomes as a result. There is an urgent need for new approach to improve access to healthcare for underserved communities, one that centres these women in the process of finding, developing and disseminating the solutions themselves. Human-centred design is an ethical and effective methodology to working with communities to develop these health solutions. This study aimed to evaluate how well Shifra, a small Australian-based not-for-profit focused on improving access to healthcare for refugees and new migrants, undertook human-centred design approach when developing a Smartphone app that deliver local, safe and culturally relevant health information to non-English speaking Australians. The authors interviewed refugees, health and social sector experts and computer programmers involved in creating Shifra to evaluate how well they used human-centred design to achieve its goals. This evaluation found that Shifra’s approach was successful whilst also highlighting several important recommendations for improving collaborative efforts with refugee communities. These findings could help other projects also seeking to undertake an authentic community co-design process.

scholarly journals Developing design principles for a Virtual Hospice: improving access to care

2017 ◽  
Vol 8 (1) ◽  
pp. 53-57 ◽  
Author(s):  
Andrea Taylor ◽  
Tara French ◽  
Sneha Raman
Keyword(s):  
Design Process ◽  
Participatory Design ◽  
Early Stage ◽  
Design Principles ◽  
Design Approach ◽  
Rural Setting ◽  
Ageing Population ◽  
Design Work ◽  
Analysis And Design ◽  
Early Stage Design

ObjectivesProviding access to hospice services will become increasingly difficult due to the pressures of an ageing population and limited resources. To help address this challenge, a small number of services called Virtual Hospice have been established. This paper presents early-stage design work on a Virtual Hospice to improve access to services provided by a hospice (Highland Hospice) serving a largely remote and rural population in Scotland, UK.MethodsThe study was structured as a series of Experience Labs with Highland Hospice staff, healthcare professionals and patients. Experience Labs employ a participatory design approach where participants are placed at the centre of the design process, helping to ensure that the resultant service meets their needs. Data from the Experience Labs were analysed using qualitative thematic analysis and design analysis.ResultsA number of themes and barriers to accessing Highland Hospice services were identified. In response, an initial set of seven design principles was developed. Design principles are high-level guidelines that are used to improve prioritisation and decision making during the design process by ensuring alignment with research insights. The design principles were piloted with a group of stakeholders and gained positive feedback.ConclusionsThe design principles are intended to guide the ongoing development of the Highland Hospice Virtual Hospice. However, the challenges faced by Highland Hospice in delivering services in a largely remote and rural setting are not unique. The design principles, encompassing digital and non-digital guidelines, or the design approach could be applied by other hospices in the UK or overseas.

scholarly journals Revisiting Giancarlo De Carlo’s Participatory Design Approach: From the Representation of Designers to the Representation of Users

Heritage ◽  
2021 ◽  
Vol 4 (2) ◽  
pp. 985-1004
Author(s):  
Marianna Charitonidou
Keyword(s):  
Design Process ◽  
Hierarchical Model ◽  
Participatory Design ◽  
Design Methods ◽  
Design Approach ◽  
Master Plan ◽  
Architectural Practice

The article examines the principles of Giancarlo De Carlo’s design approach. It pays special attention to his critique of the modernist functionalist logic, which was based on a simplified understanding of users. De Carlo′s participatory design approach was related to his intention to replace of the linear design process characterising the modernist approaches with a non-hierarchical model. Such a non-hierarchical model was applied to the design of the Nuovo Villaggio Matteotti in Terni among other projects. A characteristic of the design approach applied in the case of the Nuovo Villaggio Matteotti is the attention paid to the role of inhabitants during the different phases of the design process. The article explores how De Carlo’s “participatory design” criticised the functionalist approaches of pre-war modernist architects. It analyses De Carlo’s theory and describes how it was made manifest in his architectural practice—particularly in the design for the Nuovo Villaggio Matteotti and the master plan for Urbino—in his teaching and exhibition activities, and in the manner his buildings were photographs and represented through drawings and sketches. The work of Giancarlo De Carlo and, especially, his design methods in the case of the Nuovo Villaggio Matteotti can help us reveal the myths of participatory design approaches within the framework of their endeavour to replace the representation of designers by a representation of users. The article relates the potentials and limits of De Carlo’s participatory design approach to more contemporary concepts such as “negotiated planning”, “co-production”, and “crossbenching”. The article also intends to explore whether there is consistency between De Carlo’s theory of participation and its application.

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