scholarly journals Pelayanan Publik di Desa

2018 ◽  
Vol 5 (2) ◽  
pp. 47-62
Author(s):  
Hanif Nurcholis
Keyword(s):  
Public Service ◽  
Public Services ◽  
Social Economy ◽  
Mutual Cooperation ◽  
Colonial Policy ◽  
New Public ◽  
Qualitative Descriptive ◽  
Village Government ◽  
The Village ◽  
Service Theory

Village government isn't delivering basic public services: education, health, and social economy. It is just levy tax land, legitimate of letters, and building infrastructure with mutual cooperation as heritage colonial policy, heerendiensten. Base on this problem, the qualitative research conduct in Loireng Village, Sayung Under District, Demak Regency/District, Central Jawa Province. The objective of this research is to analyze why the village government does not deliver basic public services. Data were collected by observation, document study, and interview. Data analyzed with qualitative descriptive. The new public service theory Denhardt and Denhardt used to analyze it. This research found that village government isn’t formal government but state corporatism which not formed to deliver citizen public services.

Analysis of Sidampak Service Innovation as Glocalization of E-government In Wukirsari Village, Sleman Regency

ARISTO ◽  
2020 ◽  
Vol 8 (2) ◽  
pp. 257
Author(s):  
Hanantyo Sri Nugroho
Keyword(s):  
Public Service ◽  
Research Method ◽  
Population Data ◽  
Data Utilization ◽  
Descriptive Research ◽  
The Social ◽  
Qualitative Descriptive ◽  
Service Policies ◽  
Village Government ◽  
The Village

The Population Data Utilization System (Sidampak) in Wukirsari Village, Sleman Regency is a population administration service program that has provided many benefits. The background lacks clear planning in developing services to the community and a low level of community participation in the administration of population documents which then becomes the basis for creating a population administration service system that can provide complete, accurate, fast, easy and integrated results. This then led to a commitment for the village government of Wukirsari in making public service innovations. This innovation is not only the value of fast, easy, inexpensive, but more on the value of services that can be adapted to the culture of the Wukirsari community. Related, this study found that there are public services that consist of the Population Data Utilization System (Sidampak) program in Wukirsari Village which can then change service policies to better suit the social conditions of the community. Meanwhile, the research method used by researchers is a qualitative descriptive research method

scholarly journals Analisis Kapasitas Pelayanan Publik Pemerintahan Desa Studi Kasus Di Desa Cibuntu Kecamatan Cibitung Kabupaten Bekasi Propinsi Jawa Barat

2019 ◽  
Vol 7 (2) ◽  
pp. 1-10
Author(s):  
Bambang Istianto ◽  
Taufan Maulamin
Keyword(s):  
Public Service ◽  
Descriptive Analysis ◽  
Research Result ◽  
Service Capacity ◽  
Government Organization ◽  
The Public ◽  
Financial Governance ◽  
Qualitative Descriptive ◽  
Village Government ◽  
The Village

The purpose of the research is to do the analysis of public service capacity at the Village governmentthrough the case study in the Cibuntu Village, Cibitung district, Bekasi – Regency in the province ofWest- Java. The method of research used is the method of qualitative descriptive analysis. Thecollection of data is based on the field observationand grounded research as well as in-depthinterview with a number of key infomants. The research result found is the public service capacity atthe village government is still very weak. The low public service capacity is caused by ineffectivenessof village government organization, the low competency of human resouurces of Village apparaturs.The ineffectiveness of Village financial governance and the weakness of Village governmentleadership. Based on the research result, it is suggested that the Village government organization,the incrased competence of the Village apparaturs be more effective and the selection of Vilage chiefelection based on meritorious system.

scholarly journals Membangun Model Pelayanan Publik Desa : Mendekatkan Pelayanan Masyarakat di Tingkat Lokal

2017 ◽  
Vol 13 (1) ◽  
pp. 1
Author(s):  
Marsono Marsono
Keyword(s):  
Rural Community ◽  
Public Service ◽  
Public Services ◽  
Community Empowerment ◽  
Service Model ◽  
The Public ◽  
Village Government ◽  
The Village ◽  
Service Perspective

Construction of village’s public service model is imperative since village has more authorities as has been mandated by Law Number 6 of 2014 concerning the village. The authorities allow village government to prepare RPJMDes, APBDes, and village planning independently. Therefore, village has wider opportunities to improve its services in accordance with its nature and characteristics. In rural public service perspective, it is necessary to develop a public service model. This study concludes several things: (1) Classification, types and numbers of village services are different; (2) The village’s services are mostly in the form of recommendations at first level which then should be completed at higher levels at sub district and disctrictagencies; (3) To improve the quality of village’s services, they are classified into three groups, namely: (a) recommendation letter; (b) citizenship services; and (c) rural community empowerment. Furthermore, the recommended model is a dispersed model because village service is a part of public service system at subdistrict and disctrict levels. However, only a small part of the public services are fully completed at village government, such as administrative service.Keywords: Capacity building, public services, the village governmentPembangunan model pelayanan publik desa mendesak sejalan dengan meningkatnya kewenangan Pemerintahan Desa sebagaimana diamanatkan Undang-Undang Nomor 6 Tahun 2014 tentang Desa. Pemerintahan desa berwenang menyusun RPJMDes, APBDes, serta menyusun rencana pembangunan tahunan secara mandiri. Dengan demikian, terbuka peluang untuk memperbaiki pelayanan publik sesuai dengan sifat dan karakteristik desa. Oleh karena itu, dalam perspektif pelayanan publik desa, perlu disusun model pelayanan publik desa sesuai dengan kewenangannya. Studi tentang pengembangan model pelayanan publik desa ini telah menghasilkan kesimpulan : (1) Klasifikasi, jenis dan jumlahnya masih berbeda-beda; (2) Secara umum pelayanan publik desa masih berupa pengantar atau rekomendasi dan penyelesaian pelayanannya berada di Kantor Kecamatan atau bahkan di Dinas Teknis Pemerintah Kabupaten/Kota; (3) Untuk meningkatkan kualitas pelayanan publik desa, maka perlu dikelompokkan menjadi tiga, yaitu: (a) surat pengantar; (b) layanan kependudukan; dan (c) pemberdayaan masyarakat. Adapun model pelayanan publik desa yang direkomendasikan adalah model terpencar, mengingat pelayanan publik desa merupakan bagian yang tak terpisahkan dari sistem pelayanan publik Kecamatan dan Pemerintah Kabupaten/Kota. Hanya sebagian kecil saja pelayanan publik desa yang betul-betul dapat diselesaikan di desa, yaitu surat pengantar.Kata Kunci: Penguatan kapasitas, pelayanan publik, pemerintahan desa

scholarly journals Analysis of Sidampak Service Innovation as Glocalization of E-government In Wukirsari Village, Sleman Regency

ARISTO ◽  
2020 ◽  
Vol 8 (2) ◽  
pp. 243
Author(s):  
Hanantyo Sri Nugroho
Keyword(s):  
Public Service ◽  
Research Method ◽  
Population Data ◽  
Data Utilization ◽  
Descriptive Research ◽  
The Social ◽  
Qualitative Descriptive ◽  
Service Policies ◽  
Village Government ◽  
The Village

The Population Data Utilization System (Sidampak) in Wukirsari Village, Sleman Regency is a population administration service program that has provided many benefits. The background lacks clear planning in developing services to the community and a low level of community participation in the administration of population documents which then becomes the basis for creating a population administration service system that can provide complete, accurate, fast, easy and integrated results. This then led to a commitment for the village government of Wukirsari in making public service innovations. This innovation is not only the value of fast, easy, inexpensive, but more on the value of services that can be adapted to the culture of the Wukirsari community. Related, this study found that there are public services that consist of the Population Data Utilization System (Sidampak) program in Wukirsari Village which can then change service policies to better suit the social conditions of the community. Meanwhile, the research method used by researchers is a qualitative descriptive research method

Research on Public Service of Sports Social Organizations Based on New Public Service Theory

2021 ◽  
Vol 7 (5) ◽  
pp. 4988-4998
Author(s):  
Tao Lei ◽  
Yi Huang
Keyword(s):  
Social Services ◽  
Development Strategy ◽  
Public Service ◽  
Public Services ◽  
Theory And Practice ◽  
The Public ◽  
Social Organizations ◽  
New Public ◽  
The Government ◽  
Service Theory

Objectives: The new public service theory is a new theory and practice mode of public administration, which provides an important theoretical platform and a new perspective for the construction of government service center. Value pluralism will inevitably make it difficult for a single value appeal to be consistent with the public value of the public. Methods: If the principle of single value supremacy is the only one, it will promote the infinite development of a certain kind of sports social organizations. Results: To improve the supply efficiency of sports public services, social sports services belong to public organizations, and their development aims to provide social sports services for all citizens, which requires a large number of human resources to participate in public sports services and management. The development of sports social organizations is influenced by economic development and the implementation of the national regional development strategy, the understanding of the government and relevant departments, and the development of sports public services. Conclusion: The choice of paths to promote the innovation mode of social services will provide better public services for improving the existing supply mode and system of public services.

scholarly journals KOMUNIKASI APARATUR DESA TERHADAP PENINGKATAN PELAYANAN PUBLIK DESA SE-KECAMATAN TELLULIMPOE DI KABUPATEN BONE

2021 ◽  
Vol 2 (2) ◽  
pp. 67-73
Author(s):  
Taufiq Taufiq ◽  
Syamsuddin Maldun ◽  
Nurkaidah Nurkaidah
Keyword(s):  
Public Service ◽  
Public Services ◽  
Administrative Management ◽  
Communication Function ◽  
Basic Services ◽  
Village Government ◽  
The Village ◽  
Determining Factor ◽  
Operational Service

Komunikasi aparatur desa terhadap peningkatan pelayanan publik di desa merupakan faktor penentu pencapaian kualitas pelayanan dasar di desa. Tujuan penelitian ini adalah untuk menganalisis syarat komunikasi terhadap pelayanan publik di desa se-Kecamatan Tellulimpoe dan implementasi fungsi komunikasi terhadap pelayanan publik di desa se-Kecamatan Tellulimpoe. Untuk mewujudkan kinerja pemerintah desa yang maksimal dalam meningkatkan pelayanan public, maka penting mendapat dukungan dari sumber daya aparatur yang memiliki kemampuan baik secara kualitas maupun kuantitas, serta adanya ketersediaan sarana dan prasarana dan fasilitas pelayanan yang memadai. Selain itu, kondisi kantor yang belum representatif, menyebabkan kualitas pelayanan belum optimal. Faktor komunikasi juga sangat mempengaruhi efektifitas pelayanan publik oleh aparatur desa dalam menjalankan tugasnya sehingga menyebabkan tidak berjalannya layanan publik secara optimal. Hasil penelitian menunjukan bahwa pelayanan publik dalam pengelolaan administrasi di Desa se-Kecamatan Tellulimpoea belum optimal. Pelayann publik yang tidak optimal di desa se-Kecamatan Tellulimpoea disebabkan oleh tidak diterapkannya SOP (Layanan Operasional Standar) yang telah ditetapkan. The communication of village officiers to improve public services in a village is a determining factor in achieving the quality of basic services in the village. The aim of this study was to analyze the requirements of communication for public services in villages in Tellulimpoe District and the implementation of the communication function for public services in villages throughout Tellulimpoe District. To achieve the maximum performance of the village government in improving public services, it is important to get support from apparatus that have the ability both in quality and quantity, as well as the availability of facilities and infrastructures as wel as adequate service facilities. In addition, the office conditions are not yet representative, causing the service quality yet not optimal. The communication factor also greatly affects the effectiveness of public services by village officials in carrying out their duties, causing public services not to run optimally. The results showed that public services in administrative management in the villages of Tellulimpoea District were not optimal. Public service that is not optimal in the villages of Tellulimpoea District is caused by not implementing the SOP (Standard Operational Service) that has been set.

scholarly journals Analysis of Sidampak Service Innovation as Glocalization of E-government In Wukirsari Village, Sleman Regency

ARISTO ◽  
2020 ◽  
Vol 8 (2) ◽  
pp. 243
Author(s):  
Hanantyo Sri Nugroho
Keyword(s):  
Public Service ◽  
Research Method ◽  
Population Data ◽  
Data Utilization ◽  
Descriptive Research ◽  
The Social ◽  
Qualitative Descriptive ◽  
Service Policies ◽  
Village Government ◽  
The Village

The Population Data Utilization System (Sidampak) in Wukirsari Village, Sleman Regency is a population administration service program that has provided many benefits. The background lacks clear planning in developing services to the community and a low level of community participation in the administration of population documents which then becomes the basis for creating a population administration service system that can provide complete, accurate, fast, easy and integrated results. This then led to a commitment for the village government of Wukirsari in making public service innovations. This innovation is not only the value of fast, easy, inexpensive, but more on the value of services that can be adapted to the culture of the Wukirsari community. Related, this study found that there are public services that consist of the Population Data Utilization System (Sidampak) program in Wukirsari Village which can then change service policies to better suit the social conditions of the community. Meanwhile, the research method used by researchers is a qualitative descriptive research method

scholarly journals ANALISIS DAN PERANCANGAN E-GOVERMENT DALAM TRANSPARANSI SISTEM PEMERINTAHAN DESA

2019 ◽  
Vol 1 (2) ◽  
pp. 1-13
Author(s):  
Dede Abdurahman ◽  
Tri Ferga Prasetyo
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Public Service ◽  
Public Services ◽  
Design System ◽  
Web Portal ◽  
Information And Communication ◽  
The Creation ◽  
Village Government ◽  
The Village

Fast, accurate and accurate information needs to be one of the basic development of information and communication technology. The type of service and support in the field of information and communication technology (ICT) on governance is a strategic part in ensuring the improvement of service quality and support in applying e-Government to Village Governance.Village Governance and clean, transparent public services are challenges that the village government must answer in performing its functions as a public servant. With infrastructure facilities in the field of ICT already available in the village and administrative issues that need to get serious attention, thereby encouraging Researchers to utilize existing ICT infrastructure by analyzing and designing e-government applications that suit the needs of the village and in accordance with the Village Law article 4 letter f which reads to improve public services for the villagers to accelerate the realization of general welfare, and article 7 paragraph 3 letter c which reads accelerate the improvement of public service quality.Based on the above study, the public service and e-Government support provided by the Village Government through the application of information and communication technology is the focus of the researcher in this research, with the aim of improving the service to the village community and improving the performance of village government apparatus, for the analysis and design of e- government Researchers are based on policies and National Strategy e-Government development is done in several stages namely, Level 1 - Preparation, which is making the website as a medium of information and communication at each institution. Level 2 - Maturation, which is the creation of an interactive public information web portal. Level 3 - Stabilization, which is the creation of a web portal that is a public service electronic transaction. Level 4 - Utilization, ie application creation for Government to Government (G2G), Government to Business (G2B), Government to Consumers / community (G2C) services.The method of this study using the usual research methods used in the development of system life cycle system development (SDLC). The main stages may consist of system planning stages, system analysis, system design, system selection, system implementation and system maintenance.As for the method of data collection using the method of observation, interview, and literature study. The final step in this application development process is system testing. The system tested using 2 ways, namely: Blackbox test and Alpha test. Blackbox test, performed by system programmers while Alpha test performed simultaneously with user training.

scholarly journals ANALISIS PELAYANAN PUBLIK PEMERINTAHAN DESA TLANAK KECAMATAN KEDUNGPRING KABUPATEN LAMONGAN

2018 ◽  
Vol 4 (1) ◽  
Author(s):  
Ernia Duwi Saputri, S.Pd., M.H.
Keyword(s):  
Public Service ◽  
Research Method ◽  
Good Governance ◽  
Public Awareness ◽  
Quality Analysis ◽  
Service Activity ◽  
Village Government ◽  
Public Awareness Program ◽  
The Village

Public Service Analysis of Village Tlanak Support of Lamongan District. The purpose of this research is to know the quality of Public Service of Village Government of Tlanak Kedungpring District of Lamongan Regency, to know the supporting and inhibiting factors and solution of Public Service of Village Government of  Tlanak Kedungpring District of  Lamongan Regency and to know the implementation of Good Governance in Public Service of Village Government of Tlanak Kedungpring District of Lamongan Regency. The type of this research is non-doctrinal (sosiologis) legal research. Non-doctrinal method is a type of scientific study with the intention just to learn just and not to teach something doctrine. The research method used is research method with qualitative analysis. The results of this study concluded that the quality of Public Service Village Tlanak Kedungpring District Lamongan through Programs, policies, and attitudes is Services Open, easy and accessible by all parties who need and provided adequate and easy to understand, can be accounted for in accordance with the provisions of legislation - invitation, inhibiting the public service of Tlanak village administration of Kedungpring Sub-district of Lamongan Regency is seen in the condition of society which still have a lot of parochial political culture. The solution of inhibiting factor of public service in Tlanak Village, Kedungpring Sub-district, Lamongan Regency by strengthening service system, improving professionalism of each employee, conducting public awareness program to help dissemination and comprehension of information to society about matters related to service activity and giving sanction that is firm. The village government of Tlanak Kedungpring District of Lamongan Regency has not fully implemented the Good Governance principles in the implementation of the village government's tasks, functions, authorities, rights, and obligations in terms of planning, service, implementation of village development, especially those related to village governance.Keywords: Quality Analysis of Public Service, Good Governance.

scholarly journals EVALUATION OF RURAL DEVELOPMENT PLANNING (RPJMDES AND RKPDES)

2020 ◽  
Vol 9 (1) ◽  
pp. 81
Author(s):  
Muhammad Subandi ◽  
Musriadi Musriadi
Keyword(s):  
Evaluation Method ◽  
Planning Process ◽  
Development Planning ◽  
Government Officials ◽  
District Policy ◽  
Government Work ◽  
Qualitative Descriptive ◽  
Village Government ◽  
Interview Studies ◽  
The Village

The study aims to determine the effectiveness of the village midterm development planning process / RPJMDes and the village government work plan / RKPDes implemented by Sidomukti Village Government, Muara Kaman District, Kutai Kartanegara District, which was evaluated based on Permendagri No 114/2014 on village development guidelines. The study uses an evaluation method with a qualitative descriptive approach, data collection through documentation and interview studies, data analysis using reduction, data presentation, and concluding. The results of the study found that in the preparation of the RPJMDes and RKPDes, the village government had not yet fully implemented the stages as stipulated in Permendagri No 114/2014, in the preparation of the RPJMDes there were 3 stages not carried out namely aligning the direction of district policy, assessment of village conditions, and village deliberations, while in the preparation of the RKPDes there were no indicative ceilings, this was due to the lack of competence of the Village Government officials in preparing the RPJMDes and RKPDes, weak administrative management, and lack of community participation.

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