The use of social media during disasters: The development of the literature, its current topography, and future challenges

2020 ◽  
Vol 18 (3) ◽  
pp. 221-235
Author(s):  
Fatih Demiroz, PhD
Keyword(s):  
Social Media ◽  
Computer Science ◽  
Public Administration ◽  
The Past ◽  
Academic Fields ◽  
Growing Body ◽  
Interdisciplinary Nature ◽  
Future Challenges ◽  
Use Of Social Media ◽  
Analytical Tools

Scholarly efforts to understand the use of social media during disasters have grown over the past decade, thanks to widely available data and powerful analytical tools. These efforts occurred in several academic fields, including disaster management, public administration, computer science, communications, and medicine. While such efforts have created a rich tapestry of perspectives, the ever-growing body of literature has become difficult to navigate. This article tackles this issue by painting a broad picture of the past, present, and future of the literature by analyzing metadata of 1,414 articles published on this subject. The results identify five important points. First, the literature on the use of social media during disasters has grown very rapidly in the past decade, but it is approaching a maturation point. Second, the literature is interdisciplinary in nature, and with the exception of medical journals, journals from different disciplines frequently cite each other. Third, the interdisciplinary nature of the literature comes from its intellectual roots. Fourth, the topography of the literature consists of a small number of core journals that publish a significant number of articles and a large number of journals in the periphery that occasionally publish relevant articles. Finally, the article discusses the challenges facing the future of the literature and makes suggestions.

How Political Candidates' Use of Facebook Relates to the Election Outcomes

2017 ◽  
Vol 59 (1) ◽  
pp. 77-96 ◽  
Author(s):  
Hsin-Chen Lin
Keyword(s):  
Social Media ◽  
Political Campaigns ◽  
Vote Share ◽  
Political Marketing ◽  
Political Candidates ◽  
The Past ◽  
Use Of Social Media ◽  
Municipal Election ◽  
Online Fans ◽  
The Relationship

This paper examines the relationship between political candidates' use of Facebook and their election outcomes (vote share and election success). The use of social media in political marketing campaigns has grown dramatically over the past few years. It is also expected to become even more critical to future political campaigns, as it creates two-way communication and engagement that stimulates and fosters candidates' relationships with their supporters. Online Facebook data were acquired for all 84 candidates running in a municipal election in Taiwan. Results suggest that a candidate's Facebook presence, the type of account they use, the authentication of the account, and the number of online fans they have are related to their election outcomes.

How and why Organisations Use Social Media: Five Use Types and their Relation to Absorptive Capacity

2017 ◽  
Vol 32 (2) ◽  
pp. 194-209 ◽  
Author(s):  
Daniel Schlagwein ◽  
Monica Hu
Keyword(s):  
Social Media ◽  
Knowledge Management ◽  
Absorptive Capacity ◽  
Media Use ◽  
Social Media Use ◽  
The Past ◽  
Key Informant ◽  
Use Of Social Media ◽  
Trade Press ◽  
Consulting Companies

In this paper, we examine the relation between social media use and the absorptive capacity of organisations. Over the past 10 years, many organisations have systematically adopted social media. Trade press and consulting companies often claim that the systematic use of social media increases the performance of organisations. However, such claims are typically neither empirically grounded nor theoretically examined. In this paper, based on key informant interviews at 20 organisations, we examine these claims empirically and theoretically. Firstly, we examine the ways in which social media are used by organisations. We identify five different social media use types that support different organisational purposes (broadcast, dialogue, collaboration, knowledge management and sociability). Secondly, we analyse how these five social media use types relate to organisations' absorptive capacity. We find that particular social media use types (e.g., dialogue) support organisations' absorptive capacity and, ultimately, their performance although others (e.g., sociability) do not.

Elections and Social Media

2015 ◽  
pp. 314-328
Author(s):  
Ahmet Sarıtaş ◽  
Elif Esra Aydın
Keyword(s):  
Social Media ◽  
Political Communication ◽  
Political Campaigns ◽  
The Internet ◽  
Election Campaigns ◽  
The Past ◽  
Target Mass ◽  
The Social ◽  
The World ◽  
Use Of Social Media

Today, using of the internet extended social media by individuals habitually enables both the business firms and politicians to reach their target mass at any time. In this context, internet has become a popular place recently where political communication and campaigns are realized by ensuring a new dimension to political campaigns. When we examine the posts and discussions in the social media, we can say that they are converted into open political sessions. As there are no censorship in such channels, individuals have a freedom to reach to any partial/impartial information and obtain transparent and fast feedback, and with this regard, political parties, leaders and candidates have a chance to be closer to electors. In this study, it is aimed to give information about the social media, present what medium has been used for election campaigns from the past until today and besides, by considering the effects of effective and efficient use of social media and new trends related to the internet by politicians, together with their applications in the world, to make suggestions about its situation and application in Turkey.

Multichannel Modality in Displaying Information

2013 ◽  
Vol 4 (1) ◽  
pp. 60-79 ◽  
Author(s):  
Elisa Benetti ◽  
Gianluca Mazzini
Keyword(s):  
Computer Science ◽  
Public Administration ◽  
The Other ◽  
Public Institution ◽  
Automated System ◽  
Government Services ◽  
Physical Location ◽  
The Past ◽  
Different Types ◽  
The One

Computer science and telecommunications are increasingly important in society and this leads also public administrations to take advantage of ICT, in order to communicate with citizens in a more rapid and simpler way than the complex and paper-based bureaucracy of the past. While on the one hand the use of these technologies responds to the duty of any public institution to involve the largest number of addressees, on the other hand, society must also consider the limitations of these technologies. Firstly not everybody is so familiar in their use. Moreover, the digital administration thus becomes virtual, accessible only through technological devices and not present in a physical location, and is therefore essential to ensure full coverage of the territory, which is currently not always possible. The main novelty of this paper is the implementation of an automated system capable of adapting different types of government services to multiple communication media. The joint exploitation of multiple technologies allows to use the strengths of one of them when are found the limits of another, making this multichannel modality the solution to the requirement of ICT in public administration.

Communicating Work–Family Research Beyond Academia for Thought Leadership and Impact

2015 ◽  
Author(s):  
Monique Valcour ◽  
Suzanne De Janasz
Keyword(s):  
Social Networks ◽  
Social Media ◽  
Mediated Communication ◽  
Family Research ◽  
Learning And Teaching ◽  
The Past ◽  
Work Family ◽  
Use Of Social Media ◽  
The Impact ◽  
Thought Leadership

The widespread use of social media over the past few years has dramatically altered how individuals communicate and engage with one another. Some academics have begun to embrace this development as an opportunity to engage with people outside of academia and to make an impact on the issues that consume our thinking as work–family scholars. Although social media are now pervasive, many scholars are unsure of how to utilize social networks, blogs, and other nonacademic outlets in valuable and meaningful ways. We offer a variety of strategies to help academics craft their own course for harnessing the power of new forms of technology-mediated communication to amplify the impact of their scholarship as well as to enrich their research, learning, and teaching.

Teaching social media and public administration: Applying four approaches to an emerging issue

2019 ◽  
Vol 38 (2) ◽  
pp. 168-186
Author(s):  
Mark K McBeth ◽  
Adam M Brewer ◽  
Mackenzie N Smith
Keyword(s):  
Social Media ◽  
Public Administration ◽  
City Council ◽  
Future Research ◽  
The Public ◽  
Education Literature ◽  
Wide Scale ◽  
Approach To Teaching ◽  
Use Of Social Media ◽  
Insight Into

This article presents an approach to teaching how social media impacts the public-sector workplace. Social media creates new challenges for both public administration practitioners and teachers. Yet, the topic does not yet have wide-scale discussion in the public administration education literature. After a review of four approaches to public administration (managerial, legal, political, and ethical), we developed a fictional social media case that was administered in an email survey to a sample of 50 graduates of a Master of Public Administration (MPA) program (37 responded and completed the survey). The case involves a local government employee whose employer wants to terminate because of the employee’s use of social media following a city council meeting. The results of our survey provide insight into how administrators would deal with the situation presented in the case and leads to the development of a series of questions for faculty using the case in their classroom. Our teaching case should provoke serious classroom discussions. Our study reveals the importance of the teaching and discussion of social media in public administration courses along with identifying continuing areas of future research.

scholarly journals MARKETING DIGITAL E ADMINISTRAÇÃO PÚBLICA: AS MÍDIAS SOCIAIS COMO INSTRUMENTO DE PARTICIPAÇÃO SOCIAL E ACCOUNTABILITY

2021 ◽  
Vol 9 (205) ◽  
pp. 1-15
Author(s):  
Luciana Barbosa de Carvalho
Keyword(s):  
Social Media ◽  
Public Administration ◽  
Social Participation ◽  
Public Management ◽  
Development Process ◽  
User Participation ◽  
Public Hearings ◽  
Use Of Social Media ◽  
Relationship Of ◽  
The Relationship

This study aims to understand the relationship of non-commercial Digital Marketing in Public Administration and the promotion of social participation in public management through social media. Despite the federal legislation establishing mechanisms for the participation of the population, such as consultations and public hearings, social media is gaining more and more space in our lives as a tool for communication, debate and exchange. Marketing 4.0 integrates offline and online, highlighting the importance of user participation during the development process of a particular product or service, which directs us to participatory public management and the development of more efficient and effective public policies . However, even though the use of social media as a tool for social participation and engagement in political discussions is growing, it cannot be confirmed whether this participation actually influences the development of public and social policies. To understand this relationship, a bibliographic review was carried out, complemented with a documentary research with the objective of discussing the theme.

scholarly journals KOMODIFIKASI BUDAYA ISLAM DALAM MASYARAKAT VIRTUAL

2019 ◽  
Vol 4 (1) ◽  
pp. 549
Author(s):  
Hilda Syaf'aini Harefa
Keyword(s):  
Social Media ◽  
Public Space ◽  
Rapid Change ◽  
Virtual Community ◽  
Muslim Women ◽  
The Past ◽  
Lifestyle Pattern ◽  
The Veil ◽  
Use Of Social Media ◽  
People Today

Social media not only makes the user a communicator but can move public space. Social<br />media becomes a forum where fellow users are related and have their own constructions.<br />At this stage social media presents the wearer both individually and in groups. Currently<br />in public spaces, hijab has become an increasingly common sight. Almost no place,<br />circle or institution is not touched by the hijab. The spread of the use of hijab as a<br />fashion trend among young people today is dominated by figures from Dian Pelangi and<br />the Hijabers Community. Hijabers Community, has constructed the meaning of hijab<br />according to their own. There is a shift in the meaning of the veil itself. Headscarves<br />of the past and present have different meanings. In the past wearing a headscarf was<br />a symbol of women’s obedience to the teachings of their religion, while now wearing a<br />headscarf became a lifestyle pattern. Muslim fashion is undergoing a very rapid change<br />and the presence of models that are good looking, stylish, and fashionable. This Hijabers<br />phenomenon can not be separated from the use of social media, namely Instagram as a<br />virtual public space. Through the instagram of Muslim women today the dialogue is their<br />identity through their appearance. Appearances on Instagram contribute to interpreting<br />the discourse about beautiful concepts by Muslim women. Through an existing Instagram<br />account, it becomes a space to show someone in the virtual world. Instagram, which is a<br />friend network, has indirectly formed a virtual community.<br />Keywords: Virtual society, social media, Instagram, the phenomenon of hijabers

Antecedents and consequences of public administration’s social media website attractiveness

2018 ◽  
Vol 86 (1) ◽  
pp. 38-61 ◽  
Author(s):  
Bernd W. Wirtz ◽  
Vincent Göttel ◽  
Paul F. Langer ◽  
Marc-Julian Thomas
Keyword(s):  
Social Media ◽  
Public Administration ◽  
Structural Equation ◽  
Positive Influence ◽  
Public Institution ◽  
Equation Modeling ◽  
Open Platform ◽  
Model Based ◽  
Antecedents And Consequences ◽  
Use Of Social Media

With regard to the increasing use of social media channels in public administrations, this study investigates antecedents and consequences of public administration’s social media website attractiveness, focusing on the local government level. We derive a model based on the Uses and Gratifications Theory and apply a structural equation modeling approach by testing our model based on a survey data of 164 citizens in Germany using social media websites in the context of public administration. As a result, we find that Social Motivation, User-Generated Content and Public Administrator-Generated Content have a significant positive influence on Attractiveness. Moreover, Attractiveness positively affects both Intention to Use and Word-of-Mouth (WoM) Intention. Points for practitioners The attractiveness of public institutions’ social media websites such as Facebook depends on three factors: (1) users wish to get connected to other users and (2) the appeal of its content generated by the public institution as well as (3) by other users. Empirical data suggest that the increase in attractiveness of respective social media pages will make users use the social site more often and will also make users recommend the page to others. Against this background, social media page managers of public administration websites will focus on providing an open platform for citizens to exchange information and provide appealing and citizen-oriented content.

Sign in / Sign up

Export Citation Format

Share Document