scholarly journals Essential characteristics of adaptive quality management of the educational process in higher education

Author(s):  
Е.М. Ибрагимова ◽  
Е.П. Багаева

Актуальность статьи заключается в необходимости разрешения противоречия между объективной потребностью в разработке адаптивной системы управления качеством образовательного процесса в педагогической деятельности преподавателя высшей школы и недостаточным вниманием исследователей к изучению феномена «адаптивное управление качеством образовательного процесса в высшей школе». Цель статьи заключается в том, чтобы выявить современные подходы исследователей к определению понятия «адаптивное управление качеством образовательного процесса в высшей школе» и выделить его основные характеристики. Авторами раскрыты научные представления современных исследователей о содержании понятий «адаптивность», «адаптивное управление», «управление качеством образования». На основе их анализа выделены основные признаки адаптивного управления качеством образовательного процесса в педагогической деятельности преподавателя высшей школы: гибкость и опережающий характер, мотивирующее управление, обратная связь как основа организации видимого образовательного процесса. Статья предназначена для научных работников и специалистов в области управления качеством образования. Будет полезна преподавателям и руководителям высшей школы. The relevance of the article is in the need to resolve the contradiction between the objective need to develop an adaptive quality management system of the educational process in the pedagogical activity of a higher school teacher and the insufficient attention of researchers to the study of the phenomenon of "adaptive quality management of the educational process in higher education." The purpose of the article is to identify the modern approaches of the researchers to the definition of the concept of "adaptive quality management of the educational process in higher education", and to highlight its main characteristics. The authors reveal the scientific ideas of modern researchers about the content of the concepts "adaptability", "adaptive management", "quality management of education". On the basis of their analysis, the main features of adaptive management of the quality of the educational process in the pedagogical activity of a teacher of higher education are highlighted: flexibility and advanced character, motivating control, feedback as the basis for organizing the visible educational process. The article is intended for researchers and specialists in the field of education quality management. It will be useful for the teachers, and the leaders of higher education.

Author(s):  
Николай Дмитриев ◽  
Nikolay Dmitriev

The article analyses the incentives of the Russian higher education institutions to provide quality education which develop as a result of the competition and signals from labor market. The mechanism of a quality assurance of training of specialists in higher education institution is the quality management system. The experience of formation of a quality management system is presented. The structure and interrelation of components of quality of education is considered. Criteria and indicators of quality of educational process, which can be applied in estimation of quality in the educational organization, are offered. Besides, backbone components of quality — satisfaction of consumers with educational services are considered.


2019 ◽  
pp. 499-509
Author(s):  
Alexander Isayev ◽  
Elena Pyanzina

This paper aims at researching new opportunities for improving education quality management systems at higher education institutions. Methods of analyzing data procured from documents and expert estimates were used in the research. The paper analyzes main disadvantages of the existing education quality management systems at higher education institutions and indicates the cause thereof. Issues of education quality improvement are explored, based on increasing the volume of feedback information in colleges’ electronic information and educational environment. The authors have developed tools for improving the volume and quality of feedback information received within the educational process; they provide a description of these tools. Quality map of the current educational process determines the criteria for evaluating the academic process based on feedback indicators, while monitoring of the current academic process helps procure these. Based on these tools, the model of an improved quality management system is provided, which applies the strategy of management by deviations, mechanisms of quick management and mid-term planning of developing the college’s educational system. Conditions ensuring successful implementation of the new mechanisms of education quality management system at a higher education institution are analyzed. Overall, the paper demonstrates new opportunities for developing the education quality management systems at a higher education institution based on applying feedbackbased monitoring of the current academic process.


Author(s):  
David De Campos Buás ◽  
Viviane Sartori

Este texto faz parte da dissertação de mestrado em educação apresentada à Universidade de Jaén/Espanha, em convênio com a Fundação Universitária Ibero-americana/Brasil, que teve como objeto de estudo a análise dos processos pedagógicos com o novo modelo de gestão educacional: a gestão da qualidade na escola estadual Prof.ª Roxana Pereira Bonessi. A pesquisa abordou a influência do modelo de gestão nas mudanças e avanços que a escola teve no período de dez anos em seus processos de gestão e de ensino e aprendizagem, observando o crescimento no Ideb e prêmios no campo da gestão, tendo em vista que esta foi a primeira escola da rede estadual de ensino do Amazonas a implantar o Sistema de Gestão da Qualidade - SGQ - e receber o selo de certificação da ABNT NBT ISO 9001:2008.Palavras-chave: gestão escolar pública, gestão da qualidade, gestão democrática. ANALYSIS OF EDUCATIONAL PROCESS WITH NEW EDUCATIONAL MANAGEMENT MODEL: QUALITY MANAGEMENT IN STATE SCHOOL PROF ROXANA PEREIRA BONESSIAbstractThis is part of the dissertation in education presented the University of Jaén, Spain, in partnership with the University Foundation Iberoamericana/Brazil, which had as its object of study the analysis of pedagogical processes with the new model of educational management: quality management in state school Prof. Roxana Pereira Bonessi . The study investigated the influence of management changes and advances in the school model had the ten -year period in its process management and teaching and learning, observing the growth in IDEB and awards in the field of management. Given that this was the first state school of Amazonas teaching to deploy the Quality Management System - QMS - to receive the certification seal of ABNT NBT ISO 9001: 2008.Key-words: public school management, quality management, democracy management.


2019 ◽  
Vol 8 (4) ◽  
pp. 273-278
Author(s):  
Ksenia Leonidovna Polupan

This paper discusses the main scientific results of the study associated with the introduction of a new understanding of higher education quality management in pedagogical science related to the digitalization of the educational process at the university. The point is that when a student interacts with other subjects of the educational process, conditions are provided in which the student can realize his or her importance as a subject of the educational process, as a person who models the process of knowing his or her future professional activity, as a future member of the professional community. This allows the student to see the paths of his or her development, to identify key areas in self-organization of activities, in self-development of individual characteristics and personality traits. The implementation of the manage-help scheme, coming to replace the influencing scheme, ensures the participation of the student in building an individual learning path, in the choice of customized forms, methods and technologies of professional training in accordance with individual capabilities, needs and abilities. The research result is the development and scientific justification of the digital quality management system of higher education in the interactive intellectual environment developed by the author. The developed system allows the student to move away from the existing templates and stamps of professional activity, expands his or her opportunities in development (and self-development) and creativity at university.


2019 ◽  
Vol 18 (1) ◽  
pp. 33-43 ◽  
Author(s):  
Inna Dybach

Higher education in Ukraine, as one of the prerequisites for national security and competitiveness of the country, needs to be reformed, first of all in the context of improving the quality of educational services. Educational quality studies have confirmed that the educational system does not adequately address the needs of customers and those who receive education. In this regard, the purpose of the article is to study the theoretical aspects of the institutional provision of the quality management process of higher education. Methods of dialectical cognition, comparative analysis, content analysis and a comprehensive approach to the analysis of transformations in the field of higher education are used in this work. A prerequisite for ensuring the quality of higher education is the definition of the hypostasis of the relevant procedures, among which process, functional and evaluation are identified. It is established in the article that the institutional environment in the field of education is an ordered set of legally established norms and informal rules that determine the conditions for the functioning of institutions of higher education, structure the relationship between the subjects of the educational process and are formed within the educational system. The article deals with a wide network of organizations that form the institutional environment of the national higher education, which, according to the levels of government, are divided into international, national, regional and local. It is noted that state agencies for ensuring the quality of education have the largest share in the formation of the institutional environment of the educational sphere. This often leads to a conflict of interest of stakeholders, which can be solved by the introduction of the Institute of Independent Educational Auditors.


2017 ◽  
Vol 8 (4) ◽  
pp. 643-655 ◽  
Author(s):  
Dominik Zimon

Research background: ISO 9001 with its requirements gives a company a guidance on the definition of the quality management system architecture, based on the process approach and the indications for its continuous improvement. Despite the general emphasis to the benefits of implementation of ISO 9001 in the literature, there is a still lack of research concerning the actual impact of quality management systems for improving specific logistics processes. The research is focused on the Polish market because there is no research in the subject literature which concerns the impact of the implementation of quality management systems on the improvement of logistic processes in Polish enterprises. Purpose of the article: The focus of this publication was to examine the impact of the implementation of the requirements of ISO 9001 for process improvement supply logistics. Methods: Empirical studies were carried out in September and October 2014 on a group of 17 companies with implemented and certified quality management systems according to ISO 9001. The research tool was a questionnaire survey sent to management representatives (25 respondents) and workers (140 respondents). The surveys were supplemented with direct interviews with employees of the companies. Findings: Based on the survey it can be stated that the quality management systems, accord-ing to ISO 9001, had a fairly large impact on improving procurement processes. This is particularly evident in areas including relationships with suppliers, quality control, workflow and communication, both internal and external. The positive aspects achieved through the implementation of quality management systems due to the fact that the ISO 9001 standard in its commitments puts great emphasis on the organization of the procurement process.


2020 ◽  
Vol 12 (4) ◽  
pp. 103-117
Author(s):  
Oktaviia Fizeshi ◽  

The prerequisite for ensuring the professional training of masters in the specialty "The Primary Education" in Ukraine is the formation of their professional competence to teach in the higher education institutions. After all, in addition to qualifying as a primary school teacher, they are also qualified as the teacher of pedagogy. Accordingly, the preparation of the modern primary school teacher requires the organization of the educational process in higher education on a scientific humanistic basis which provides purposeful systematic provision of psychological and pedagogical training of scientific and pedagogical staff for the higher education institutions of different levels of accreditation for their interaction with students. This article summarizes the author's experience of studying the teaching methods of the disciplines "Fundamentals of Pedagogy", "Didactics", "Theory and Methods of Education", "Socio-pedagogical Fundamentals of Educational Management" and "History of Pedagogy". In particular, theoretical and aspects of students' methodical activity are revealed: active listening, participation in dialogue and discussion during lectures, observation of pedagogical classes from different sections (basics of pedagogy, didactics, theory of education, history of pedagogy), development of the text of lectures on separate topics, micro-teaching and analysis of pedagogical situations, their modeling, execution of creative tasks, production of visual material. Preparation of the masters for teaching of pedagogical disciplines in the institutions of higher pedagogical education facilitates their mastery of the basic concepts and categories of pedagogy, historical aspects of the formation of pedagogy as a science, current trends in education; the content of pedagogical disciplines in the institutions of higher pedagogical education; features of the education process, its regularities and principles, the methods and organizational forms, etc. Also, in the process of studying the methodology of teaching pedagogical disciplines, the masters have the ability to prepare curricula for disciplines; to plan and conduct various types of training (lectures, seminars and practical classes); to control and diagnose students' educational achievements; to organize various types of cognitive work with students, etc.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jawad Abbas ◽  
Kalpina Kumari ◽  
Waleed Mugahed Al-Rahmi

PurposeBased on the principles of the human capital theory, this study investigates the role of the quality management system (QMS) in higher education institutions (HEIs) in developing successful employability attributes among graduates. Considering industry as a prominent stakeholder in academia, the authors took industry–academia collaboration as the mediating variable.Design/methodology/approachUsing the European Foundation for Quality Management model, the author analyzed how QMS in public HEIs located in London, the United Kingdom (UK), impacts business management, computer science and engineering students' employability. Following the nonprobability convenience sampling technique, this study included data from 324 local and international students.FindingsThe structural analysis identified QMS as a significant factor in enhancing students' employability, and industry–academia collaboration is found to act as a partial mediator in this relationship.Originality/valueThe management of HEIs in developing countries can take valuable guidelines from this study and integrate QMS in their institutions in developing their students' employability, as it is being done by HEIs in the UK.


2019 ◽  
Vol 297 ◽  
pp. 06010
Author(s):  
Albert Simkin ◽  
Tatyana Mozhaeva ◽  
Alexander Proskurin

The strategic goal of the state policy of the Russian Federation concerning education is to ensure the quality of functioning of additional professional education (APE) as means of social development, and in this regard, the creation of a modern system of continuous education, i.e. the implementation of the concept of lifelong learning. The solution of this problem is possible on the basis of the development and integration into the overall management system of the educational organization of the quality management system (QMS) of additional professional education, taking into account the specifics of this type of activity. The paper is proposed to develop the QMS of APE of higher education on the basis of a standard model of quality system proposed in 2006 by a consortium of representatives of educational institutions of secondary vocational and higher education of the Russian Federation. The creation of quality systems of educational organizations on the basis of the model of QMS of OO considered in the article, adapted to the specifics of APE will contribute to the creation of conditions for ensuring the quality of training of students of professional educational programs.


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