Journal FAME: Journal Food and Beverage, Product and Services, Accomodation Industry, Entertainment Services
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42
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Published By Universitas Bunda Mulia

2623-0488, 2622-1292

Author(s):  
Yuviani Kusumawardhani ◽  
Alma Alviana

<p>Bogor Botanical Garden is one of the icons of the Bogor City. Bogor Botanical Garden is a tourist site that has a forest concept but is located in the center of Bogor City so that access to Bogor Botanical Garden is easily accessible. Bogor Botanical Gardens is located in Ir. H. Juanda number 13, Bogor, West Java, Indonesia. This study was conducted to determine the effect of the Motivation Driving Factor on the Decision to Visit in Bogor Botanical Garden.</p><p>This research uses quantitative research, with descriptive methods. Many of the samples studied were 100 respondents who had visited Bogor Botanical Gardens.</p><p>Based on the results of the study it was concluded that from the results of the hypothesis test (T-Test) conducted by the researcher produced a tcount of 10.463&gt; Ttable 1.98447. This shows that there is a significant influence between the Motivating Factors for Visiting Decisions. The influence of motivating factors on the decision to visit Bogor Botanical Gardens with a strong correlation coefficient of 0.726 because it is between 0.600-0.799. The coefficient of determination or the percentage of influence of the Factors Driving Tourist Motivation (X) Decision to Visit (Y) is 52.8%. Meanwhile, the remaining 47.2% is influenced by other variables not examined in this research.</p>


Author(s):  
Dina Mayasari Soewoyo ◽  
Handono W Widodo

<div class="WordSection1"><p>This survey research using the quantitative method was carried out during the Covid-19 pandemic, from May to August 2020 at the 4-star hotel in Lampung Province, Indonesia. The purpose of this study was to determine the influence of the independent variable, namely the image of the international hotel brand toward the dependent variable of guests' decisions to stay at the hotel. Primary data of the study were obtained from the results of distributing questionnaires which were carried out directly to 60 guests who were staying, as research samples and measured using a Likert scale of 1 - 4. Apart from distributing questionnaires, research data collection was also gained through observation, documentation, and literature review. All data collected were then grouped, reduced, tabulated and processed, analyzed descriptively, and statistically, in accordance with the context of the problem being studied using the SPSS 22.0 software tool.</p><p>Based on the simple linear regression analysis technique T-test (partial), R test and R square test, it was found that the value of T count (9,048) was greater than the T table (1,671), with a significance value of 0 or below the significance limit of 0.05. Both variables have a correlation coefficient of 0.765 and a coefficient of determination of 0.585. So it can be concluded that the international hotel brand image has a strong, positive, and significant influence on guest decisions to stay at the 4-star hotel in Lampung, with an effect of 58.5% while the rest, namely 41.5%, is influenced by other variables not examined in this study.</p></div><br clear="all" /><p><em> </em></p>


Author(s):  
Nonot Yuliantoro ◽  
Erinna Gracia ◽  
Jessica Novia

<p class="Normal1" align="center"><em>Abstract</em></p><p class="Normal1"> </p><p class="Normal1"><em>The purpose of this study was to analyze and examine the effect of food quality and the fairness of the XYZ restaurant prices in Alam Sutera on the customer satisfaction of the millennial generation. This research is a quantitative study using a survey method. In this study, the population is the millennial generation who live in the Tangerang and Jakarta area with a vulnerable age of 18-38 years as customers at XYZ Alam Sutera Restaurant. The sample was taken randomly as many as 200 respondents with the online purposive sampling technique. Data collection was carried out during the COVID-19 pandemic using a Likert scale 1-5 instrument. The data analysis technique used instrument test, descriptive analysis, hypothesis testing using validity test, reliability test, determination coefficient test, T test and F test as well as multiple linear regression, classical assumption test. The data obtained were analyzed through the SPSS version 25.0 program. The results of this study indicate that food quality has a significant positive effect on customer satisfaction. A significant positive relationship also exists in price reasonableness and customer satisfaction.</em></p><p class="Normal1"><em> </em></p><p class="Normal1"><em>Keywords: Food Quality, Price Fairness, Customer Satisfaction, Millennial Generation</em>.</p>


Author(s):  
Jimmy Muller Hasoloan Situmorang ◽  
Regine Novania ◽  
Christel Natalia

<p align="center"><strong>ABSTRAK</strong></p><p><strong> </strong></p><p>Meningkatnya jumlah usaha makanan dan minuman serta berkembangnya teknologi dengan sangat pesat setiap tahunnya, membuat aktivitas untuk makan dan minum di luar rumah menjadi sebuah gaya hidup yang baru. Generasi Z dikenal dengan generasi yang menyukai hal yang praktis, contohnya mereka lebih memilih untuk membeli makanan dari restoran daripada menyiapkan dan memasak makanan di rumah. Oleh karena itu, penelitian ini dilakukan untuk mencari tahu tentang faktor-faktor apa saja yang memengaruhi keputusan pembelian konsumen generasi Z di restoran Kelapa Gading. Kecamatan Kelapa Gading dipilih karena daerah tersebut memiliki jumlah restoran paling banyak dibandingkan dengan kecamatan yang berada di Jakarta Utara. Data yang digunakan merupakan hasil survey dari kuisioner yang dibuat dengan skala likert. Penelitian ini merupakan penelitian kuantitatif dan menggunakan statistik inferensial untuk menganalisis hubungan variabel-variabel yang digunakan dengan keputusan pembelian konsumen generasi Z. Terdapat enam faktor yang diteliti yaitu layanan pelanggan, ketersediaan variasi dan makanan cepat saji, pemeliharaan privasi, nama merek, ketersediaan makanan siap saji, dan protokol kesehatan. Hasil yang didapatkan adalah hanya tiga faktor yang memiliki pengaruh yang signifikan terhadap keputusan pembelian generasi Z di restoran wilayah Kelapa Gading yaitu ketersediaan variasi dan makanan cepat saji, nama merek, dan ketersediaan makanan cepat saji,  sedangkan tiga faktor lainnya tidak memiliki pengaruh yang banyak.</p><p><strong>Kata Kunci</strong>: statistik inferensial, generasi Z, keputusan pembelian, restoran</p><p align="center"><strong><em>                             </em></strong></p><p align="center"><strong><em>ABSTRACT</em></strong></p><p><em>The number of food and beverage industry and the development of its technology has grown very rapid annually, thus made the eating and drinking activities outside the homes become a new lifestyle. Generation Z is known as the generation that likes practicality, for example, they prefer to buy food from restaurants rather than preparing and cooking food at home. Consequently, this study will reveal factors that influence the purchase decisions of generation Z consumers in restaurants in Kelapa Gading district. The decision to choose Kelapa Gading district because it has the most restaurants amongst all the North Jakarta districts. The data used are the results of a survey from a questionnaire made with a Likert scale. This research is a quantitative research and uses inferential statistics to analyze the relationship between the six variables for generation Z consumers. The six variables are customer service, variety and junk food, maintenance of privacy, brand name, ready-made food, and health protocol. From the six factors studied, there are three factors that have significant influence on the purchase decisions of Generation Z at Kelapa Gading area restaurant which were availability of variety and junk food, brand name, and availability of ready-made food  while the other three factors do not have much influence regarding the purchase decision.</em><em></em></p><strong><em>Keywords:</em></strong><em> inferential statistics, generation Z, purchase decisions, restaurants</em>


Author(s):  
Magdalena Kartika Sari Tandy Rerung

<p><strong><em> </em></strong></p><p><em>                Since the beginning of the pandemic, education is challenged with the new method of online learning. With regards with the intervention of technology to the learning field, both students and teachers are able continue the teaching and learning process with several adjustments along the side. Social media can be one of the powerful tool during this process. Information such as text and visual are accessible based on these platforms. Therefore gaps between the what has been known and yet unknown is getting narrower. English as the main language in hospitality industry takes an important role in having an effective communication. From practice to the business world, the authenticity of information is also important. Based on the needs reviewed, the following study is discussing about the influence of social media, especially Facebook and Instagram toward the students language learning. The participants are taken from 63 Hospitality and Industry – Bunda Mulia University students who were taking General English as one of their course subjects. Results shown that most the students agree and extremely agree on how social media influence their language learning in various perspectives. Therefore as conclusions, educators as well teachers are encouraged to support their students in expressing their English whenever they use the social media platforms.</em></p>


Author(s):  
Vishnuvardhana S. Soeprapto ◽  
Elva Yohana

Indonesia has various destinations that are also rich in culinary delights. This research is to see the various factors that influence tourists in choosing destinations for culinary tourism destinations. The focus of the destination is the island of Bali. Bali is a most famous destination not only in Indonesia but also abroad. We will see if the purpose of going to Bali is to experience culinary delights and make Bali a destination for culinary delights. This research is a descriptive and exploratory study


Author(s):  
Nonot Yuliantoro
Keyword(s):  

<div class="page" title="Page 1"><div class="layoutArea"><div class="column"><p><span style="font-size: 10.000000pt; font-family: 'Times New Roman';">Dressing merupakan pelengkap untukmenghidangkan makanan,khususnya salad yang mempunyaifungsiuntuk melengkapi sajian menjadi lebih sempurna untuk dinikmati. Banyak jenis dressing untuk salad yang dikenal secara populer di industry kuliner namun demikian merupakan upaya yang baik untuk melakukan inovasi terhadap varian dressing yang ada sebagai alternatif pilihan bagi para penikmat makanan. Tujuan penelitian ini adalah untuk melakukan sebuah pengembangan dari </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman,Italic';">vinaigrette dressing </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman';">dengan ingredient buah-buahan dan rempah sebagai pengganti salad oil dan wine vinegar. Metode yang digunakan adalah penelitian dan pengembangan produk, anlisa dilakukan secara deskriptif analisis dengan melakukan uji organoleptic kepada 25 panelis terlatih pada semester kedua tahun 2018. Hasil penelitian menyatakan bahwa penggunaan buah plum, alpukat dan rempah pada pengembangan </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman,Italic';">vinaigrette dressing </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman';">secara rasa, warna, tekstur dan aroma dinyatakan layak untuk dikonsumsi sehingga diharapkan bisa digunakan sebagai alternatif dalam mengonsumsi s alad sayur dengan tingkat kemiripan tinggi dengan classic </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman,Italic';">vinaigrette dressing </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman';">sehingga bisa memperkaya varian dressing yang ada. </span></p></div></div></div>


Author(s):  
Patricia Samantha ◽  
Maria Pia Adiati

<div class="page" title="Page 1"><div class="layoutArea"><div class="column"><p><span style="font-size: 10.000000pt; font-family: 'Times New Roman';">Media sosial memiliki pengaruh yang besar dalam kehidupan masa kini dengan banyaknya jumlah pengguna. Media sosial sendiri merupakan tempat untuk melakukan kegiatan e-WOM yang dapat mengafeksi berbagai aspek, salah satunya adalah wisata dan </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman,Italic';">destination image. </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman';">Tujuan dari penelitian ini adalah untuk mengetahui bagaimana </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman,Italic';">e-Word of Mouth </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman';">yang merupakan alat pemasaran di era internet dan pengaruhnya terhadap </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman,Italic';">destination image </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman';">di Museum MACAN yang merupakan museum seni yang memiliki banyak wisatawan sejak pembukaannya. Metode yang digunakan dalam penelitian ini adalah wawancara dan </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman,Italic';">content analysis</span><span style="font-size: 10.000000pt; font-family: 'Times New Roman';">. Wawancara digunakan untuk menguji variabel </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman,Italic';">e-WOM </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman';">dan analisis konten dilakukan dengan meninjau posting Instagram untuk mengetahui lebih lanjut tentang </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman,Italic';">destination image </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman';">di Museum MACAN Jakarta. Hasil yang ditemukan dalam penelitian menyebutkan bagaimana gambar tujuan berkorelasi dengan </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman,Italic';">e-WOM </span><span style="font-size: 10.000000pt; font-family: 'Times New Roman';">dan bagaimana masing- masing variabel saling mempengaruhi.</span></p></div></div></div>


Author(s):  
Sherly Meiliana ◽  
Yudhiet Fajar Dewantara

<div class="page" title="Page 1"><div class="layoutArea"><div class="column"><p><span style="font-size: 10.000000pt; font-family: 'Times New Roman'; color: rgb(13.300000%, 13.300000%, 13.300000%);">Kunjungan wisatawan yang setiap tahun meningkat secara signfikan dan ulasan positif yang diberikan wisatawan terhadap Museum Sumpah Pemuda, terutama untuk motivasi dan layanan terhadap museum, maka tujuan dari penelitian ini adalah untuk mengetahui apakah faktor motivasi dan layanan memang mempunyai pengaruh dan bagaimanakah pengaruh tersebut terhadap keputusan berkunjung wisatawan nusantara ke Museum Sumpah Pemuda. Jenis penelitian yang digunakan adalah Kuantitatif dengan analisis statistik regresi linear berganda, penelitian ini menggunakan teknik pengambilan sampel probability sampling dengan pendekatan simple random sampling dengan kriteria sampel wisatawan nusantara yang sudah pernah berkunjung ke Museum Sumpah Pemuda sebanyak 100 responden yang diambil menggunakan kuesioner melalui Google Form. Analisis data yang digunakan adalah analisis pengujian validitas, reliabilitas, uji asumsi klasik, analisis regresi linear berganda (uji-t dan uji F) dan determinasi. Data pada penelitian ini diolah menggunakan SPSS Statistic versi 22. Hasil analisis regresi linear berganda menunjukkan bahwa Motivasi dan Layanan mempunyai hubungan yang positif terhadap Keputusan Berkunjung, hasil uji-t menunjukkan bahwa Motivasi dan Layanan mempunyai pengaruh yang signifikan terhadap Keputusan Berkunjung dan hasil uji F menunujukkan bahwa Motivasi dan Layanan mempunyai berpengaruh secara simultan terhadap Keputusan Berkunjung, dimana hasil koefisien determinasi menunjukkan bahwa Motivasi dan Layanan berpengaruh terhadap Keputusan Berkunjung sebesar 66,9%. Simpulan dalam penelitian ini adalah bahwa motivasi dan layanan dapat mempengaruhi keputusan berkunjung </span></p></div></div></div>


Author(s):  
Nila Sartika Achmadi ◽  
Dewi Andriani ◽  
Mutmainna Andi Sudirman

<div class="page" title="Page 1"><div class="layoutArea"><div class="column"><p><span style="font-size: 10.000000pt; font-family: 'Times New Roman';">Akomodasi di kawasan wisata berperan penting dalam menunjang tempat wisata tersebut. Pelestarian alam harus dijaga untuk meningkatkan program ekowisata. Maka dari itu masyarakat setempat harus diberikan edukasi dari program ekowisata tersebut untuk meningkatkan kualitas yang baik, termasuk di Tanjung Bayang, Makassar. Tujuan dari penelitian ini adalah untuk membentuk strategi pengelolaan akomodasi berbasis ekowisata di Tanjung Bayang, Makassar dan prioritas pengimplementasian strategi tersebut. Penelitian ini menggunakan metode analisis SWOT (Strengths, Weaknesses, Opportunities, Threats) dan QSPM (Quantitative Strategic Planning Matrix). Data diperoleh dari kuesioner yang diisi oleh 68 responden. Hasil penelitian menunjukkan terdapat empat strategi yang dapat digunakan untuk mengelola akomodasi di Tanjung Bayang berbasis ekowisata. Strategi tersebut diurutkan berdasarkan rekomendasi prioritas implementasi yaitu: 1) bekerja sama dengan organisasi kepariwisataan untuk mengelola akomodasi berbasis ekowisata; 2) bekerja sama dengan akomodasi yang berada di destinasi wisata lain untuk membangun kesadaran budaya dan lingkungan; 3) melakukan benchmark mengenai cara pengelolaan akomodasi berbasis ekowisata; 4) pengembangan varian layanan yang melibatkan kesadaran budaya dan lingkungan bagi pengunjung. </span></p></div></div></div>


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