scholarly journals PENILAIAN KEPUASAN PELAYANAN PENERBITAN PASPOR DI KANTOR IMIGRASI KELAS 1 PALEMBANG

2021 ◽  
Vol 2 (2) ◽  
pp. 297-304
Author(s):  
Nyayu Ully Auliana

This research examines the passage of the applicant passport service, the supporting and inhibiting factors that influence the passport passage. This research aims to determine the level of satisfaction of publishing service of passport in the Immigration Office Class 1 Palembang through assessment of realiblity, responsiveness, assurance, emphaty, tangible and internal factor. In this research using data collection methods through literature study books and immigration data, direct field observation, interviews with Kasi Lantaskim and the division of questionnaires to the applicant at Immigration Office Class 1 Palembang. Result of data using quantitative and qualitative analysis models. The results of this research that as many as 50% to 73% of the public are satisfied with the service received at the Immigration Office Class 1 Palembang, and as many as 27% to 50% of people still argue less satisfied due to some inhibiting factors such as network interference factor and the delay of officers in keeping the promise of service.

2021 ◽  
Vol 4 (3) ◽  
pp. 334-351
Author(s):  
Satria Adhitama

There are hundreds of beliefs in Indonesia, one of which is Kapribaden. The essence of Kapribaden's teachings is a spiritual practice by starting to know yourself as a human being and after that you can only know God. Before knowing God, Kapribaden followers must understand human nature first. This study aims to dig deeper into how Kapribaden believers establish a relationship with the Creator. This study uses a constructivist paradigm with interview data collection methods and literature study. There is a method or method known as Panca Gaib or Sarana Gaib to connect Kapribaden followers with God, namely Kunci, Asmo, Mijil, Singkir, and Paweling. By understanding this, it is hoped that the public can get a clear picture of the relationship between Kapribaden followers and God, so that acts of discrimination can be minimized.


2021 ◽  
Vol 1 (2) ◽  
pp. 69-80
Author(s):  
Syam Aditya Herlangga ◽  
Bayu Arsiadhi Putra ◽  
Aris Setyoko

Abstract: Turonggo Karyo Budoyo is one of the Jaranan arts groups in the city of Samarinda. This group managed to maintain its existence amidst the reduced public interest in the performing arts of jaranan, especially the youth who should be the successors in preserving local arts. It is done through the creativity offered by the Jaranan Turonggo Karyo Budoyo Art Group, which combines pop songs with jaranan gending in their performances. This study aims to analyze the processes that occur in creativity and describe how the audience's acceptance of creativity. This study uses a qualitative research methodology and a participant approach using 3 (three) stages in the study, namely determining the research location, data collection techniques, and data analysis techniques. Determination of the location aims to focus on the object of research. Data collection techniques include literature study, observation, interviews, and documentation. As for the data analysis technique using data triangulation between researcher observations, interview data, and analyzed documentation. The results of this study can answer the formulation of the problem and research objectives that have been determined. The creative process is carried out through regular practice by paying attention to the budget, duration, and song selection. The process also involves four dimensions of creativity that influence each other: person, process, press, and product. The creativity offered is well received by the public or audience. The community considers combining pop songs with gending to be one way to introduce Javanese art to the broader community, especially young people, to be preserved.   Abstrak: Turonggo Karyo Budoyo merupakan salah satu grup kesenian jaranan yang ada di kota Samarinda. Grup ini berhasil mempertahankan eksistensinya ditengah berkurangnya minat masyarakat terhadap seni pertunjukan jaranan terutama para pemuda yang seharusnya menjadi penerus dalam melestarikan kesenian daerah. Hal ini dilakukan melalui kreativitas yang ditawarkan oleh Grup Kesenian Jaranan Turonggo Karyo Budoyo, yaitu menggabungkan lagu pop dengan gending jaranan dalam pertunjukannya. Tujuan penelitian ini adalah menganalisa proses yang terjadi di dalam kreativitas serta menjabarkan bagaimana penerimaan penonton terhadap kreativitas tersebut. Penelitian ini menggunakan metodologi penelitian kualitatif dan pendekatan partisipan dengan menggunakan 3 (tiga) tahapan dalam penelitian, yaitu menentukan lokasi penelitian, menentukan teknik pengumpulan data serta menentukan teknik analisa data. Penentuan lokasi bertujuan untuk memfokuskan objek penelitian. Teknik pengumpulan data meliputi studi kepustakaan, observasi, wawancara, dan dokumentasi. Adapun untuk teknik analisa data menggunakan tringulasi data antara observasi peneliti, data wawancara, dan dokumentasi yang dianalisis. Hasil penelitian ini mampu menjawab rumusan masalah dan tujuan penelitian yang telah ditentukan. Proses kreativitas dilakukan melalui latihan rutin dengan memperhatikan budget, durasi serta pemilihan lagu. Dalam prosesnya juga melibatkan empat dimensi kreativitas yang saling mempengaruhi, yaitu person (orang), process (proses), press (tekanan), serta product (produk). Kreativitas yang ditawarkan diterima baik oleh masyarakat (penonton). Penggabungan lagu pop dengan gending dinilai masyarakat menjadi salah satu cara memperkenalkan kesenian jawa kepada masyarakat luas terutama para pemuda agar dapat dilestarikan.


2020 ◽  
Vol 5 (3) ◽  
pp. 228-239
Author(s):  
Bustanul Haq ◽  
Johnny Tanamal ◽  
Nirwan Nirwan

This study aims to describe the factors that consumers consider using the "Sinar Karya" Car Repair Service in Palu City. The problems raised in this study are what factors are considered by consumers using the services of the "Sinar Karya" Car Repair Shop in Palu City. The sample of this study were 96 respondents, namely consumers who use the services of "Sinar Karya" Car Repair Shop in Palu City. This study uses explorative research type, using data collection methods in the form of observation, interviews, documentation, questionnaires and literature study. Instrument testing uses validity and reliability tests. The results of factor analysis that consumers consider using the "Sinar Karya" Car Repair Service in Palu City concludes that there are 4 (four) factors that consumers consider using the "Sinar Karya" Car Repair Service in Palu City. The four factors are the factors of people and service, place factors, proximity factors, and characteristic factors. Overall, the four factors mentioned, have been empirically proven are the factors that are considered by consumers using the Motorbike's "Sinar Karya" Car Repair Service in the City of Palu Penelitian ini bertujuan untuk mendeskripsikan faktor-faktor yang dipertimbangkan konsumen menggunakan jasa Bengkel Mobil “Sinar Karya”  di Kota Palu. Permasalahan yang dikemukakan dalam peneitian ini adalah faktor-faktor apakah yang dipertimbangkan konsumen menggunakan jasa Bengkel Mobil “Sinar Karya” di Kota Palu. Sampel penelitian ini sebanyak 96 responden, yaitu konsumen yang menggunakan jasa Bengkel Mobil “Sinar Karya”  di Kota Palu. Penelitian ini menggunakan tipe penelitian explorative, dengan menggunakan metode pengumpulan data berupa observasi, wawancara, dokumentasi, kuesioner dan studi kepustakaan. Pengujian instrument menggunakan uji validitas dan uji reabilitas. Hasil analisis faktor yang dipertimbangkan konsumen menggunakan jasa Bengkel Mobil “Sinar Karya” di Kota Palu menyimpulkan bahwa terdapat 4 (empat) faktor yang dipertimbangkan konsumen menggunakan jasa Bengkel Mobil “Sinar Karya” di Kota Palu. Keempat faktor tersebut adalah Faktor people dan pelayanan, faktor tempat (place), faktor hubungan kedekatan, dan faktor karakteristik. Secara keseluruhan keempat faktor ditersebut, telah terbukti secara empiris merupakan faktor-faktor yang dipertimbangkan konsumen menggunakan jasa Bengkel Mobil “Sinar Karya” Motor di Kota Palu.


2020 ◽  
Vol 3 (2) ◽  
pp. 138-149
Author(s):  
Windy Ramadhanty ◽  
Wirania Swasty

Indonesia has a great and priceless culinary potential of the archipelago. The culinary industry sector in Indonesia currently has a vast and increasing market, because this culinary sector is quite promising because it has economic value but still has advantages. Talamak Bowl is a small and medium enterprise (SME) in Bandung that is engaged in culinary specialties of West Sumatra. This business is still not well known by the public and there has been no increase in sales. Seeing the increasing number of culinary industry SMEs in the city of Bandung, it is necessary to have strong and effective promotional activities in offering products to many audiences in order to be superior than the others. Overcoming the problems above, then the design of promotional media is carried out by using data collection methods through observation, interviews, questionnaires and literature and the analytical method used is a comparison matrix to form the design concept. After getting conclusions from the method, the promotional media that created are applied to the name card, ambient media, brochures, e-posters and other supporting media. This design was made by combining two concept which is illustration and product photography. This design is expected that the problems faced will be resolved


2021 ◽  
Vol 2 (4) ◽  
pp. 222-232
Author(s):  
Widowati Widowati ◽  
A. Sakir ◽  
Malta Malta

To support regional autonomy the central government issued Law (UU) no. 23 of 2014 which has given authority to the Regional Government to manage and regulate its own government, this includes regional financial management which ultimately must be accountable to the public through the presentation of financial which are an element of Regional Financial Information. To carry out this mandate, the Simeulue Regency Government since 2007 has used the SIMDA Finance application as an information system for its financial management so that it can manage finances in an accountable and transparent manner. hinder the performance of the Financial SIMDA, which In the course of its implementation, the Simeulue Regency Government has found obstacles that gradually fix these inhibiting factors and implement supporting factors that can improve the performance of the Financial SIMDA. This study aims to determine the factors that hinder and support the implementation of SIMDA Finance in Simeulue Regency. This research method uses qualitative, research subjects consist of SIMDA Finance users who have used the application for more than three years, data collection techniques using observations, interviews and documents, data validity techniques using data triangulation. data analysis technique using NVIVO. The results show that the five main factors that support the implementation of SIMDA Finance in Simeulue Regency are software, leader commitment, network, hardware, and attitude of the implementer. Meanwhile, the five main factors that hinder the implementation of SIMDA Finance are human resources, software, networks, hardware and the attitude of the implementers. The factors that are the same between supporters and obstacles to SIMDA Finance are caused by researchers looking at different sides of these factors in implementing SIMDA Finance.


Koneksi ◽  
2020 ◽  
Vol 4 (2) ◽  
pp. 380
Author(s):  
Moses Stephen Pandu ◽  
Diah Ayu Candraningrum

Populism is a phenomenon of political communication that can be a political strategy for politicians who want to represent themselves. In the campaign period for the Election of West Java Governor Ridwan Kamil as a candidate for governor used a populist strategy to gain political support from the people of West Java. Populism strategy is very important in democracy, the characteristics of Ridwan Kamil's populism can be found in the form of Instagram posts, starting from May 27, 2018 - June 27, 2018 during the campaign period of the West Java Governor General Ridwan Kamil giving Instagram posts that match 9 characteristics of polulism. To find out the characteristics of Ridwan Kamil's populism on Instagram using data collection methods by taking interview data from Mr. Khalid Zabidi, a Golkar Party cadre, Ridwan Kamil's Instagram direct observation, literature study to support research and document studies.Populisme merupakan fenomena komunikasi politik yang dapat menjadi strategi politik bagi politikus yang ingin merepresentasikan dirinya. Dalam masa kampanye Pemilihan Gubernur Jawa Barat Ridwan Kamil sebagai calon gubernur menggunakan strategi populis untuk mendapatkan dukungan politik dari masyarakat Jawa Barat. Strategi populisme sangat penting dalam demokrasi, karakteristik populisme Ridwan Kamil bisa di temui dalam bentuk postingan Instagram,Terhitung dari 27 Mei 2018 – 27 Juni 2018 saat masa kampanye Pemilihan Gubenur Jawa Barat Ridwan Kamil memberikan postingan Instagram yang sesuai dengan 9 karakteristik polulisme. Untuk mengetahui karakteristik populisme Ridwan Kamil di Instagram menggunakan cara pengumpulan data dengan mengambil data wawancara Bapak Khalid Zabidi Kader Partai Golkar, observasi langsung Instagram Ridwan Kamil, studi pustaka untuk mendukung penelitian dan studi dokumen.


2017 ◽  
Vol 45 (18_suppl) ◽  
pp. 77-82 ◽  
Author(s):  
Marit Kristine Helgesen ◽  
Elisabeth Fosse ◽  
Susanne Hagen

Aims: One of the goals of the Norwegian Public Health Act is to reduce health inequities. The act mandates the implementation of policies and measures with municipalities and county municipalities to accomplish this goal. The article explores the prerequisites for municipal capacity to reduce health inequities and how the capacity is built and sustained. Methods: The paper is a literature study of articles and reports using data from two surveys on the implementation of public health policies sent to all Norwegian municipalities: the first, a few months before the implementation of the Public Health Act in 2012; the second in 2014. Results: Six dimensions are included in the capacity concept. Leadership and governance refers to the regulating tool of laws that frame the local implementation of public health policies. Municipalities implement inter-sectoral working groups and public health coordinators to coordinate their public health policies and measures. Financing of public health is fragmented. Possibilities for municipalities to enter into partnerships with county municipalities are not equally distributed. Owing to the organisational structures, municipalities largely define public health as health policy. Workforce and competence refers to the employment of public health coordinators, and knowledge development refers to the mandated production of health overviews in municipalities. Conclusions: The capacity to reduce health inequities varies among municipalities. However, if municipalities build on the prerequisites they control, establishing inter-sectoral working groups and employing public health coordinators in authoritative positions, national governance instruments and regional resources may sustain their capacity.


2019 ◽  
Vol 2 (2) ◽  
pp. 31
Author(s):  
La Ode Muhammad Elwan

The purpose of this study is to find out knowing the problem (inhibiting factors) of bureaucracy in improving the quality of public services at the Muna Regency Regional Secretariat.This study uses a type of qualitative research with descriptive analysis methods in order to describe the problem (inhibiting factors) of bureaucracy in improving the Quality of Public Services at the Muna Regency Regional Secretariat by using data collection methods through interviewing informants and observations.The conclusion of this study is that the problem (inhibiting factors) of bureaucracy in order to improve the quality of public services, namely, human resources that carry out service tasks are not optimal. Because most of those who served in the ministry had a high school education background (high school) which was as many as 19 people or 31.67 per cent. Then the supporting facilities owned by the Muna Regency Secretariat have met service needs, but their utilization is relatively not optimal, this is possible because of limited human resources that have not been able to utilize the facility optimally.   Keywords: Bureaucracy, Quality, Public Service


2020 ◽  
Vol 3 (1) ◽  
pp. 48-59
Author(s):  
Nona Nurfadhilla

This article aims to look at how to improve self-efficacy through guidance and counseling services at SMP 1 Pleret, Yogyakarta. This type of research is qualitative descriptive, data collection methods through interviews and observations. Data analysis techniques using data reduction, data presentation and drawing conclusions. Results and discussion that there are still many students who have low self-efficacy so they are difficult to achieve good learning outcomes. This is proven by some students rarely doing school work and rarely doing homework also do not have the motivation to excel. BK teachers try through guidance and counseling services in the form of a preventive approach for those with high self-efficacy and a curative approach for students with low self-efficacy. Such as helping students to convince themselves that students are able to do tasks even though it is difficult and able to excel and to convince students to avoid feeling inferior about themselves. Guidance and counseling provided by BK teachers shows significant changes in some students who already have high self-efficacy. So it can be concluded that through guidance and counseling can be an effort to improve student self-efficacy.


2015 ◽  
Vol 5 (3) ◽  
pp. 50
Author(s):  
Efi Yulistyowati ◽  
Endah Pujiastuti

<p align="center">ABSTRAK</p><p>Artikel hasil penelitian tentang kajian normatif keberadaan toko modern di Kota Semarang akan mengkaji mengenai keberadaan toko modern di Kota Semarang apakah sudah  memenuhi ketentuan dalam Peraturan Presiden Nomor 112 Tahun 2007. Untuk membahas permasalahan tersebut, metode pendekatan yang dipakai adalah yuridis normatif, dengan spesifikasi penelitian deskriptif analitis, metode pengumpulan datanya : studi dokumentasi dan studi kepustakaan, sedangkan metode analisis data yang dipergunakan adalah analisis kualitatif.</p><p>Hasil dari penelitian menunjukkan bahwa  keberadaan toko modern di Kota Semarang sudah memenuhi beberapa ketentuan yang ada dalam Peraturan Presiden Nomor 112 Tahun 2007, yang belum terpenuhi adalah : ketentuan Pasal 13  &amp; Pasal 15 Peraturan Presiden Nomor 112 Tahun 2007.</p><p><em>Articles of research on the normative study of the existence of modern stores in the city of Semarang will examine the existence of modern stores in the city of Semarang whether they have fulfilled the provisions in Presidential Regulation No. 112 of 2007. To discuss these problems, the approach method used is normative juridical, with the specifications of analytical descriptive research, data collection methods: documentation and literature study, while the data analysis method used is qualitative analysis.</em></p><p><em>            </em><em>The results of the study show that the existence of a modern shop in Semarang City has fulfilled several provisions in the Presidential Regulation Number 112 of 2007, which has not been fulfilled are:</em></p><p><em>p</em><em>rovisions in Article 13 </em><em>and p</em><em>rovisions Article 15</em><em> </em><em>of the Presidential Regulation Number 112 of 2007</em><em>.</em><em></em></p><p><em>Keywords: Study, Normative, Modern Shop, Semarang City.</em><em></em></p><p> </p>


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