The visitor experience at a horse event.

Author(s):  
Ingibjörg Sigurðardóttir ◽  
Anna Lilja Pétursdóttir

Abstract The demand side of horse (sport) events, that is visitor expectations, experiences and satisfaction, has not been the subject of much research. This chapter focuses on visitor experience and satisfaction at Landsmót (the National Championship of the Icelandic horse), held in Iceland in Hella (2014), Hólar (2016) and Reykjavík (2018). An online survey was conducted among visitors following those three events where a total of 2318 visitors responded. Findings indicated the importance of intangible services at the venue and service-mindedness of staff. High demand for horse-related products and equipment was reported at the venues during the events, as well as demand for clothes and other products related to weather conditions during the events. Visitors desired greater variety of meals and access to a grocery store at the venues. There was a considerable difference in visitor satisfaction between the three events investigated. The 2016 event in Hólar ranked the highest in all factors evaluated, except those related to the shopping area where visitors wanted more variety of products. The score of the 2016 event for overall visitor satisfaction was 4.39 (out of 5). The 2018 event in Reykjavík scored 4.21 whereas the 2014 event in Hella ranked 3.64.

2019 ◽  
Vol 10 (5) ◽  
pp. 421-437
Author(s):  
Qiong Dang ◽  

In 2001, the website of the Palace Museum was opened to the public, marking that museum’s first step into the digital era in China. Numerous studies and much research has concentrated on how to employ this new technology in order to digitize the museum and its collection. However, little attention has been paid to research regarding visitor satisfaction’s regarding museum websites in China. This research aims to fill the gap. Consequently, this conceptual model has been proposed, and the Palace Museum website was as the research objective. Empirical methodology has been applied and the online survey was created to gather data, which results in a total of 557 questionnaires being analyzed though the SPSS 20.0. The findings demonstrate that system quality, perceived usefulness, perceived usability, and the museum’s image have a positive impact on visitor satisfaction regarding their continuance intention. Furthermore, managerial implications are proposed for museum practitioners.


2015 ◽  
Vol 10 (3) ◽  
pp. 275-289
Author(s):  
Tadeusz Liziński ◽  
Marcin Bukowski ◽  
Anna Wróblewska

Projects for flood protection are increasingly the subject of investment projects in the field of water management. This is related to the increasing frequency of worldwide threats caused by extreme weather conditions, including extremely high rainfall causing floods. Technical and nontechnical flood protection measures are also increasing in importance. In the decision-making process, it is necessary to take into account both the costs and benefits of avoiding losses, including an analysis of social benefits, whose valuation of non-market goods is an essential element. A comprehensive account of projects in the field of flood protection based on the estimated costs and benefits of the investment allows the economic efficiency from a general social point of view to be determined. Previous evaluations of the effectiveness of investment projects have mainly taken into account only categories and market values. The aim of the article is to identify the possibilities to expand the values of non-market assessments and categories formulated on the basis of the theoretical economics of the environment. 


2020 ◽  
Vol 79 (Suppl 1) ◽  
pp. 568.2-568
Author(s):  
L. Kranenburg ◽  
M. Dankbaar ◽  
N. Basoski ◽  
W. Van den Broek ◽  
J. Hazes

Background:The training curriculum for rheumatologists in training in the Netherlands describes competences and entrusted professional activities (EPA) to monitor the progress in learning. However, this training program does not discuss training of Shared Decision Making. As the basis for shared care and patient participation is made during these years, the question arises how rheumatologist in training think about Shared Decision Making and how they use this in daily practice.Objectives:Inventory of vision, experience and self-evaluation of skills related to Shared Decision Making amongst rheumatologists in training in the Netherlands in order to identify barriers in the implementation of Shared Decision Making in daily practice.Methods:Qualitative data was collected from on online survey amongst rheumatologists in training who were registered in January 2018 by the Dutch Society of Rheumatology.Results:Forty-two rheumatologists in training from various years of training responded (60%). Respondents think that Shared Decision Making is important. A third applies Shared Decision Making on a regular basis in daily practice. Self rating of skills for Shared Decision Making varies from sufficient to good. However, respondents are uncertain about their performance due to a lack of feedback and unclearness of the concept. They indicate that Shared Decision Making is not possible for all patients and find it difficult to assess whether the patient has a clear understanding of the options. Patient’s preferences are discussed only by 33% of the doctors on a regular basis when starting new treatment.Conclusion:Rheumatologists in training agree on the importance of Shared Decision Making, but are uncertain about their performance. Unclearness of the concept is described as a known barrier in literature1,2and is frequently mentioned by respondents. Rheumatologist in training indicate that not all patients are fit for Shared Decision Making. Regarding the limited training on the subject this could also be a misjudgment of patients preferences and lack of experience how to deal with different patient types. There is a clear plea for more training and feedback on the subject. Training should be integrated in the curriculum focusing on how to assess patients preferences and how to apply Shared Decision Making also for patients who indicate to leave decisions up to their doctor.References:[1]van Veenendaal, H.et al.Accelerating implementation of shared decision-making in the Netherlands: An exploratory investigation.Patient Educ Couns101, 2097-2104 (2018).[2]Legare, F., Ratte, S., Gravel, K. & Graham, I. D. Barriers and facilitators to implementing shared decision-making in clinical practice: update of a systematic review of health professionals’ perceptions.Patient Educ Couns73, 526-535 (2008).Disclosure of Interests:Laura Kranenburg Grant/research support from: Pfizer and UCB for the development of the Reuma App, a tool to support selfmanagement for patients. This is not used for the research related to the submitted abstract., Mary Dankbaar: None declared, Natalja Basoski: None declared, Walter Van den Broek: None declared, Johanna Hazes: None declared


2002 ◽  
Vol 82 (7) ◽  
pp. 670-681 ◽  
Author(s):  
Anne Shumway-Cook ◽  
Aftab E Patla ◽  
Anita Stewart ◽  
Luigi Ferrucci ◽  
Marcia A Ciol ◽  
...  

Abstract Background and Purpose. In this study, the influence of 8 dimensions of the physical environment on mobility in older adults with and without mobility disability was measured. This was done in order to identify environmental factors that contribute to mobility disability. Subjects. Subjects were 36 older adults (≥70 years of age) who were recruited from 2 geographic sites (Seattle, Wash, and Waterloo, Ontario, Canada) and were grouped according to level of mobility function (physically able [ability to walk ½ mile (0.8 km) or climb stairs without assistance], physically disabled). Methods. Subjects were observed and videotaped during 3 trips into the community (trip to grocery store, physician visit, recreational trip). Frequency of encounters with environmental features within each of the 8 dimensions was recorded. Differences in baseline characteristics and environmental encounters were analyzed using an analysis of variance or the Fisher exact test, as appropriate. Results. Mobility disability among older adults was not associated with a uniform decrease in encounters with environmental challenges across all dimensions. Environmental dimensions that differed between subjects who were physically able and those with physical disability included temporal factors, physical load, terrain, and postural transition. Dimensions that were not different included distance, density, ambient conditions (eg, light levels and weather conditions), and attentional demands. Discussion and Conclusion. Understanding the relationship of the environment to mobility is crucial to both prevention and rehabilitation of mobility disability in older adults. Among older adults, certain dimensions of the environment may disable community mobility more than others.


2021 ◽  
Vol 20 (1) ◽  
pp. 116-124
Author(s):  
Natalya М. Lavrenyuk-Isaeva ◽  

The COVID-19 pandemic has exacerbated the overall risks and demonstrated the attitudes of members of society towards them. The subject is the carriers and owners of risks in the context of a pandemic from among social entrepreneurs and traditionally classified as vulnerable categories of citizens. The purpose of the work is to analyze the contradiction between the demand for a number of state support measures for traditionally allocated vulnerable groups of the population and the situation with their implementation, in which social entrepreneurs are involved along with state structures to provide services in the context of the COVID-19 pandemic. The novelty of the approach is to clarify the categories of socially vulnerable citizens based on the division of social risks in the new conditions of the pandemic. Current empirical sociological data obtained by the online survey commissioned by the relevant department allowed us to determine the urgency of the demand for state support measures. To reduce dependence on the state and develop partnerships, the income of social entrepreneurs should not be lower than the average salary in the region. To do this, it is important to create associative forms of interaction and develop cooperation with business, science, and education. A promising and difficult task for the authorities is to involve socially vulnerable citizens in innovative social activities in the format of social entrepreneurship, in interaction with social protection agencies for their effectiveness. The development of tools for stimulating cooperation between beneficiaries and stakeholders is on the agenda for further study


Sensors ◽  
2022 ◽  
Vol 22 (2) ◽  
pp. 483
Author(s):  
Tomasz Czarnecki ◽  
Kacper Bloch

The subject of this work is the analysis of methods of detecting soiling of photovoltaic panels. Environmental and weather conditions affect the efficiency of renewable energy sources. Accumulation of soil, dust, and dirt on the surface of the solar panels reduces the power generated by the panels. This paper presents several variants of the algorithm that uses various statistical classifiers to classify photovoltaic panels in terms of soiling. The base material was high-resolution photos and videos of solar panels and sets dedicated to solar farms. The classifiers were tested and analyzed in their effectiveness in detecting soiling. Based on the study results, a group of optimal classifiers was defined, and the classifier selected that gives the best results for a given problem. The results obtained in this study proved experimentally that the proposed solution provides a high rate of correct detections. The proposed innovative method is cheap and straightforward to implement, and allows use in most photovoltaic installations.


2018 ◽  
Vol 15 ◽  
pp. 99-106 ◽  
Author(s):  
Tiina Ervasti ◽  
Hilppa Gregow ◽  
Andrea Vajda ◽  
Terhi K. Laurila ◽  
Antti Mäkelä

Abstract. An online survey was used to map the needs and preferences of the Finnish general public concerning extended-range forecasts and their presentation. First analyses of the survey were used to guide the co-design process of novel extended-range forecasts to be developed and tested during the project. In addition, the survey was used to engage the respondents from the general public to participate in a one year piloting phase that started in June 2017. The respondents considered that the tailored extended-range forecasts would be beneficial in planning activities, preparing for the weather risks and scheduling the everyday life. The respondents also perceived the information about the impacts of weather conditions more important than advice on how to prepare for the impacts.


Author(s):  
Kuhu Sharma ◽  
Aniruddh Verma ◽  
Pranav Sangwan ◽  
Siya Kohli ◽  
Tanvi Chakravarty

The present study draws insights from primary research, examines the existing literature on the subject and uses case studies, with a prime objective to understand the use of social media by youth for digital activism. Thereafter, the paper provides recommendations for effectively leveraging digital platforms to encourage youth participation and activism. This research paper looks at the forms of Digital activism and the ways in which the youth have leveraged digital activism to voice their issues, highlighting their motivations and challenges. To get better insight into the barriers and motivations of youth participation in digital activism, multiple stakeholder conversations and survey of Indian youth within the age group 15-25 years (93 respondents) was conducted to gauge their perception on digital activism. Primary data was collected using an online survey from 93 respondents through a structured questionnaire. Results of this study showed that close to 76.09% of the sample does not engage in digital activism, despite 93.5% of them having a social media presence.


10.5219/1475 ◽  
2020 ◽  
Vol 14 ◽  
pp. 1161-1175
Author(s):  
Jakub Berčí­k ◽  
Roderik Virágh ◽  
Zdenka Kádeková ◽  
Tatiana Duchoňová

The paper deals with the evaluation of the effectiveness of the application of aroma marketing describing a few possibilities of using aromatization in practice. Nowadays, many sophisticated tools are used in marketing and consumer behavior, such as sensory marketing and sensory perception. The following is the term of marketing communication and its division into the above-the-line and below-the-line communication, sales promotion, and in-store communication. The paper also focused on the new trends in the place of sale and aroma marketing. The subject of the practical part is the use of the aroma in the food store. An important part consists of a characteristic of the alliance, questionnaire survey, comparison of achieved sales volume and sales before placing the aroma diffuser, and while it was placed in the grocery store. The article aims to find out how the coffee aroma in the store influenced consumer decision-making and stimulated them to impulsive purchase and consequent influence on the company turnover. Concerning the results of our observation and questionnaire survey, we formulate suggestions and recommendations for the business operation and practice. The whole research was made in the grocery store “Môj obchod”.


Marketing ◽  
2020 ◽  
Vol 51 (4) ◽  
pp. 283-293
Author(s):  
Ivana Marković ◽  
Biljana Rabasović ◽  
Mlađen Vićentić

A private label is developed by a retailer with the aim to achieve the largest possible market share, to suppress manufacturer's brands, to increase the margin and to gain consumer loyalty. The subject of this paper is to analyze the determinants of purchasing private label products. The aim of this paper is to examine whether the economic situation perception, price sensitivity, quality perception and the sense of "smart shopping" have an impact on the purchase of a private label products. Data were collected by personal interview method, via online survey 260 respondents were examined, and hypotheses were tested by regression analysis. The obtained results indicate that the price sensitivity and the smart shopping feeling have a positive statistical impact on the private label purchase, while in the case of the two remaining observed variables: perception of economic situation and quality, this impact is not statistically significant. The study is original while it identifies which determinants shape consumer behavior when it comes to buying a private label. As such, it can be useful for retailers to successfully develop and manage their own branded products.


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