Factors Affecting the Advancement of the Lebanese Tourism Industry

Purpose – The tourism industry service network (TISN) is considered to be one of the largest components of tourism in the modern Vietnamese economy. The Vietnam National Administration of Tourism (VNAT) is currently developing a long-term plan to diversify the country’s tourism industry and to improve the destination image of Vietnam. To successfully implement this plan, the Vietnamese tourism industry must employ effective promotional strategies. Design – This study designs to determine the necessity of measuring the effectiveness of the promotional activities of tourist destinations and to decide upon a promotional strategy that appropriately parallels the desired destination attributes and destination image. Methodology – This study proposes to address tourism promotional efficiency using the analytical hierarchy process (AHP) methodology, a decision-making method based on pairwise comparisons between criteria, and constructs an evaluation structure with criteria-associated weights for factor selection. Approach – In accordance with AHP design, this study selects participants who had been in charge of or served in the Vietnamese tourism industry for a number of years. Findings – This study finds that “government policy”, “service staff” and “tourist satisfaction” are the three most important factors impacting tourism promotional effectiveness. Surprisingly, “tourist loyalty” and “tourism infrastructure” are considered to be the least important factors affecting tourism promotional efficiency. Originality of the research – This study provides valuable information and knowledge of tourism promotional effectiveness to be fully shared and passed on in the tourism industry, resulting in a corporate cultural atmosphere that creates the innovative impetus of destination attributes and images.

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Development of the Russian tourism industry during the pandemic: an innovative approach

E3S Web of Conferences ◽

10.1051/e3sconf/202129105043 ◽

2021 ◽

Vol 291 ◽

pp. 05043

Author(s):

Elena Oklirimeiiko ◽

Sergey Chernov

Keyword(s):

Tourism Industry ◽

External Factors ◽

Innovative Approach ◽

Negative Effects ◽

Factors Affecting ◽

Travel And Tourism ◽

Domestic Tourism ◽

Event Tourism ◽

Internal And External Factors ◽

Tourism Services

The article deals with internal and external factors affecting the tourism industry in Russia as well as the ways of its promotion and development. The authors analyze decrease in sales in the tourism industry at the present period; the situation with provision of tourism services during the pandemic is identified and justified; the negative effects of the crisis are revealed. The authors also point out and present positive factors, which stimulate travel and tourism, including hotel business, catering, as well as resort business; the possibility of finding new ways to promote tourism industry is justified. The authors also analyze the main measures of tourism industry’s state support. The article considers dominant areas affecting the development of domestic tourism. The authors assess main aspects contributing to the development of event tourism. Conditions for the development of sports and event tourism are investigated and discussed; special features of tourism industry stimulation during the pandemic are presented. The authors consider and justify the possibility of restoring the tourist market.

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Theoretical and Methodological Approaches to Tourism Enterprise Business Processes Efficiency Evaluation

Scientific Bulletin of Mukachevo State University Series “Economics” ◽

10.52566/msu-econ.7(2).2020.22-30 ◽

2020 ◽

Vol 7 (2) ◽

pp. 22-30

Author(s):

Yuriy B. Myronov ◽

Mariana I. Myronova

Keyword(s):

Business Processes ◽

Tourism Industry ◽

Green Technologies ◽

Factors Affecting ◽

Performance Targets ◽

Analysis And Synthesis ◽

Virtual And Augmented Reality ◽

Methodological Approaches ◽

Tourism Enterprises ◽

Relationship Of

The relevance of the research is stipulated by the necessity for an adequate evaluation of the tourism enterprises’ efficiency and individual business processes at these enterprises in the context of the ever-growing influence of the tourism industry on the economic and social spheres of society. The aim of the research is to build a conceptual model for evaluating the efficiency of business processes of tourist enterprises. The methodological basis of the research is based on methods of abstraction, analogies, analysis and synthesis; normative and positive approaches to the study of economic processes; process and system approaches; modelling method. The article considers theoretical and methodological approaches to assessing the efficiency of tourism enterprise processes in modern conditions of tourism services market development. The main concepts of business processes were defined, the goal and criteria for evaluating their efficiency were formulated. The main factors affecting the efficiency of tourism enterprises business processes were described. The main groups of indicators for evaluating the tourism enterprise business processes efficiency were proposed. Such a system of indicators helps to comprehensively monitor the situation at a tourism enterprise, since it takes into account all key areas of activity of an enterprise and identifies priority business processes that require changes. The specifics of assessing the level the efficiency of tourism enterprises business processes depend on a number of variable factors and therefore the main trends in the development of a tourist enterprise and the relationship of its economic indicators are usually studied. Approaches to the procedure for evaluating the efficiency of business processes, as well as to the formation of a system of indicators for evaluating the specified efficiency at a tourism enterprise were studied. The main principles of forming a system for evaluating tourism enterprises business processes efficiency are defined. A number of technologies for evaluating the efficiency of business processes were described. A model for evaluating the efficiency of business processes in tourism is presented. It is noted that the main and determining role in evaluating the activities of a tourism enterprise is played by performance targets. Based on the identified features of tourism activities, problems that may arise in the process of evaluating the efficiency of business processes were considered and effective ways to eliminate them were proposed. The prospects for further scientific researches in this direction are substantiated, which are to study the improvement of the tourism companies efficiency through the introduction of innovative technologies (neuromarketing, virtual and augmented reality, as well as “green” technologies)

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ROMANIA VERSUS BULGARIA: A SHORT ANALYSIS OF THE COMPETITIVENESS OF SEASIDE TOURISM

CBU International Conference Proceedings ◽

10.12955/cbup.v4.800 ◽

2016 ◽

Vol 4 ◽

pp. 471-482

Author(s):

Mihai Costea ◽

Cristian Valentin Hapenciuc ◽

Gabriela Arionesei

Keyword(s):

Historical Perspective ◽

Tourism Industry ◽

Communist Regime ◽

World Economic Forum ◽

National Authority ◽

Factors Affecting ◽

Travel And Tourism ◽

The World ◽

World Economic ◽

Tourism Activity

This research compares tourism competitiveness of two neighboring countries, Romania and Bulgaria, which have many similarities economically as well as from a geopolitical and historical perspective. Despite these similarities, immediately after the 1990s, which marked the fall of the communist regime, the tourism phenomenon in the two countries had divergent evolutions. As the tourism industry in Bulgaria, especially its seaside tourism, underwent unprecedented development, the tourism activity in Romania systematically lost its competitiveness. The factors affecting the appearance and increase of such a difference are of interest to the Romanian seaside tourism. To generate the answer to this problem, we perform a series of comparative analyses with data from the World Economic Forum, in terms of the Travel and Tourism Competitiveness Report (2011-2015), `the National Authority for Tourism of Romania, and the National Institute of Statistics from Romania and Bulgaria. We identified a series of constitutive elements relating to the success of the Bulgarian seaside tourism and a sequence of deficiencies in the strategic and organizational maneuvers of the tourism activity at the Romanian seaside.

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THE GUEST’S PREFERENCES OF THREE-STAR HOTEL ROOMS BASED ON VISUAL AND PHYSICAL PERCEPTION

International Journal on Livable Space ◽

10.25105/livas.v4i2.5529 ◽

2019 ◽

Vol 4 (2) ◽

pp. 60

Author(s):

Nadya Nilafianty Prasetya ◽

Maria Immaculata Ririk Winandari

Keyword(s):

Visual Perception ◽

Interior Design ◽

Mixed Method ◽

Tourism Industry ◽

Central Bureau ◽

Occupancy Rate ◽

Factors Affecting ◽

Wall Element ◽

Over Time ◽

Research Show

ABSTRACT The development of the tourism industry in Indonesia needs to be supported by appropriate facilities and infrastructure. Hotel as one of the supporting tourism in Indonesia has to be properly expanded. According to the data from Central Bureau of Statistics (BPS), the occupancy rate of star-rated hotels continues to increase over time. One of the factors affecting the customer's decision in choosing a hotel is its interior design. Interior elements consist of floor, wall, ceiling, and furniture. The wall element is one of the interior elements that are attractive to visitors. To find out the perception of hotel visitors, the author surveyed five three-star hotels in Jakarta. The five hotels are Maxone hotel in Matraman, Yellow Hotel in Harmoni, Lynt Hotel in Gambir, Park 5 Hotel and Swissbellinn both are located in Simatupang. The method used in this study is a mixed-method with a visual perception approach in the form of direct interviews and distributed questionnaires to 40 respondents. The results of the research show that several wall criteria of the hotel that are suitable for visitors among others are: bright wall colors and walls with soothing color schemes. Keywords: Guest’s preferences, hotel rooms, visual perception, wall design

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The Crisis in Russian Tourism: Problems and Solutions

Economics and Management ◽

10.35854/1998-1627-2020-12-1360-1366 ◽

2021 ◽

Vol 26 (12) ◽

pp. 1360-1366

Author(s):

T. A. Ignat’eva

Keyword(s):

Tourism Industry ◽

Government Support ◽

Factors Affecting ◽

Tourist Attractions ◽

Scientific Methods ◽

Tourism Management ◽

Tourism Sector ◽

Foreign Tourism ◽

Problems And Solutions ◽

Crisis Conditions

Aim. The presented study aims to analyze the current state of the Russian tourism industry in times of crisis.Tasks. The author identifies systemic contradictions in the development of Russian tourism; determines factors affecting the tourism sector; formulates the problems of tourism development during the crisis; proposes ways out of the crisis for Russian tourism.Methods. Over the course of the study, the author uses general scientific methods of cognition, such as comparison, deduction and induction, analysis, generalization and systematization.Results. The identified systemic contradictions in the development of Russian tourism and factors affecting the development of tourism in the Russian Federation allow the author to formulate the problems hindering the development of Russian tourism, such as underdeveloped infrastructure, lack of consideration for the environmental burden on tourist attractions, low innovative activity in the tourism sector, low recognition of Russian tourist brands in foreign markets and domestically, inefficient tourism management system at the national and municipal level, poor training of personnel in the field of tourism, lack of social tourism, insufficient government support under crisis conditions. That said, the solution to each problem is of nationwide significance.Conclusions. Today, Russia has great potential for the development of both domestic and inbound tourism. However, the reality of the economy and international relations, especially during a crisis, leads to Russia’s tourist potential being largely unfulfilled amid strong competition from the foreign tourism market. The proposed solutions to the problems of domestic tourism outlined in the study make it possible to facilitate the development of the tourism sector and enhance competitive potential.

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The Importance of the Destination Choices of Tourists

Destination Management and Marketing ◽

10.4018/978-1-7998-2469-5.ch025 ◽

2020 ◽

pp. 444-460

Author(s):

Mahir Nakip ◽

Aytaç Gökmen

Keyword(s):

Tourism Industry ◽

Turkish Republic ◽

Factors Affecting ◽

Destination Choices ◽

Destination Attractiveness ◽

Tourism Destinations ◽

Natural Characteristics ◽

Management Issues

This article describes how the tourism industry is one of the cornerstones of an economy when utilized effectively. Moreover, since the tourism destinations in a country cannot be moved to the visitors, tourists are promoted to visit these places. Therefore, in order to entice the tourists to visit a country, it is indispensable to advertise and promote a destination properly with its hospitality, recreation, sightseeing, sun, sea and natural characteristics in order to attract more visitors. Thus, the aim of this article is to review the literature comprehensively on the economic reflections of the tourism industry, significance of the marketing and promotion of destinations. With this information, the factors affecting the destination choices of tourists are determined. Finally, these factors are used to review the destination preferences of Kazakh tourists to the Turkish Republic by taking destination attractiveness, attributes and management issues into consideration alongside statistical applications.

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Exploring the Determinants of Hot Spring Tourism Customer Satisfaction: Causal Relationships Analysis Using ISM

Sustainability ◽

10.3390/su11092613 ◽

2019 ◽

Vol 11 (9) ◽

pp. 2613

Author(s):

Chuanmin Mi ◽

Yetian Chen ◽

Chiung-Shu Cheng ◽

Joselyne Lucky Uwanyirigira ◽

Ching-Torng Lin

Keyword(s):

Customer Satisfaction ◽

Success Factors ◽

Structural Model ◽

Hot Spring ◽

Food Service ◽

Tourism Industry ◽

Limited Resources ◽

Key Factors ◽

Interpretive Structural Modeling ◽

Factors Affecting

To stand out in the hot spring tourism industry, customer satisfaction has become the crucial issue for competitiveness. A company cannot implement several customer satisfaction improvement practices altogether with limited resources. Researchers advocate that companies should evaluate the relationships among success factors and explore determinants for their improvement implementation. However, such a relationship evaluation has not yet been adequately performed. This paper intends to explore the determinants for improving hot spring customer satisfaction. Adopting grounded theory (GT) and using data collected from websites, Ctrip and Qunar, the first 12 key factors for customer satisfaction were identified. Then, their interrelationships were assessed by 15 experts, and interpretive structural modeling (ISM) was employed to analyze the interrelationships and the driving and dependence power among key factors. The results show that “Environment Quality”, “Special Resource”, “Convenience”, “Food”, Service Quality”, and “Facilities” were the decisive factors affecting customer satisfaction. The findings offer important implications for hot spring management and practice. The contribution of this study is using a novel approach to establish a hierarchical structural model for comprehensive understanding of factor relationships that influence hot spring tourists’ satisfaction and to explore decisive factors which can help hot spring practitioners to better plan and design effective improvement strategies to attract potential new consumers and retain their current consumers, especially with limited resources.

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Factors Influencing Exhibitor Satisfaction and Loyalty: A Meta-Analysis on the Chinese Exhibition Market

Sustainability ◽

10.3390/su12208390 ◽

2020 ◽

Vol 12 (20) ◽

pp. 8390 ◽

Cited By ~ 1

Author(s):

Linyan Liu ◽

Zheng Xiang ◽

Yuyao Liu ◽

Florian J. Zach ◽

Nancy McGehee

Keyword(s):

Literature Review ◽

Meta Analysis ◽

Tourism Industry ◽

The Internet ◽

Management Service ◽

Factors Affecting ◽

Factors Influencing ◽

Comprehensive Literature Review ◽

Hospitality And Tourism Industry

With the exhibition sector becoming increasingly important for the hospitality and tourism industry, it is critical to understand what drives the success of an exhibition. Through a comprehensive literature review, we first identified two broad categories of factors, namely exhibition attributes and exhibitor perceptions, that influence exhibitor satisfaction and loyalty. Next, a meta-analysis was conducted based on 26 empirical papers studying the Chinese exhibition market to quantitatively evaluate these relationships. The results show that among the exhibition attributes, booth management, service personnel, and exhibition environment are the most important factors affecting exhibitor satisfaction, while exhibition brand is the most important factor affecting loyalty. Among exhibitor perceptions, service quality is more important for satisfaction, while perceived value is more meaningful to loyalty. This study offers insights into strategies for exhibition organizers to cultivate long-term relationships, and to better cope with the challenges of emerging forces such as the Internet.

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WHO IS GUILTY THAT I FAIL IN CLASSROOM: STUDENTS` PERSPECTIVE ON HIGHER EDUCATION

SOCIETY INTEGRATION EDUCATION Proceedings of the International Scientific Conference ◽

10.17770/sie2019vol1.3841 ◽

2019 ◽

Vol 1 ◽

pp. 594

Author(s):

Linda Veliverronena ◽

Ilze Grinfelde

Keyword(s):

Higher Education ◽

Higher Education Institutions ◽

Tourism Industry ◽

Process Data ◽

Innovative Teaching ◽

Factors Affecting ◽

Student Teacher Relationship ◽

Study Results ◽

Societal Changes ◽

Study Process

Societal changes, widening gap between generations influences teaching in higher education and student-teacher relationship. These transformations urge higher education institutions to prepare their teachers for the pedagogical work in new conditions and there are plenty of discussions reconsidering previously used approaches and pedagogy. Consequently, the focus has been shifted to empower students to take charge of their own learning and abundance of innovative teaching methods has been introduced both with and without integration of technological tools. However, the study results frequently present the universities still do not cope with the increasing speed of changes in students` behaviour, attitude and knowledge challenges understanding the specifics and needs of the age group. Previous studies argue that Latvian tourism educators do not handle this challenge too well as tourism industry representatives report on decreasing level of knowledge and poor work ethics of students. The aim of this research is to explore motivation and attitude of tourism students towards studies in higher education institutions in Latvia. The study is based on focus group discussions and explores dominating factors affecting students’ attitude and motivation towards study process. Data was analyzed by using the method of content analysis and results varies among students of different study years. In general, the role of bachelor studies in students` life varies from high priority till secondary. A majority of students refers to extrinsic motivators as defining factors that make them to invest effort in studies. Consequently, students are more critical regarding teachers’ performance than their own and do not always see a direct link between their efforts and study outcome. They prefer to avoid complicated study topics and uncertainties in study process.

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