scholarly journals EVALUATION OF E-GOVERNMENT INFORMATION SECURITY USING THE DEFENSE IN DEPTH MODEL

2020 ◽  
Vol 3 (1) ◽  
pp. 14-19
Author(s):  
Fanny Novianto
Keyword(s):  
Information Security ◽  
Public Services ◽  
Business Processes ◽  
Descriptive Analysis ◽  
Study Approach ◽  
Physical Defense ◽  
Strategic Value ◽  
Information And Communication ◽  
Defense In Depth ◽  
The Government

The rapid progress of Information and Communication Technology (ICT) makes it easier for people to communicate and get information. Information of strategic value needs to be safeguarded and stakeholders must be aware of all potential vulnerabilities in information and communication system transactions. There are several aspects that must be met in building information security in e-government. The first aspect that must be met is confidentially and privacy. The Ministry of Law and Human Rights of the Republic of Indonesia is currently implementing e-government in internal business processes and public services. One of them is the use of the Correctional Database System (SDP). Data and information in SDP are confidential because one of them contains data and information on criminal offenders in Indonesia. With the use of information technology and the more information presented by the government as part of public services the greater the vulnerability to the security and confidentiality of the information system itself. The research method used is a qualitative method with a case study approach with the application of the defense in depth model to analyze information security involving several layers of security to keep information safe. Descriptive analysis results explain that the design and development of SDPs pay attention to the basic principles of information security, namely confidentiality, integrity and availability of data. But there are vulnerabilities in information security loopholes that are very likely to occur at the layer of host defense, network defense, and physical defense.

scholarly journals Strengthening Social Capital to Enhance Participation In Public Sector

2017 ◽  
Vol 5 (2) ◽  
Author(s):  
Hasniati, Rabina Yunus ◽  
Nurlinah, Sakaria
Keyword(s):  
Social Capital ◽  
Public Participation ◽  
Descriptive Analysis ◽  
Development Program ◽  
Policy Formulation ◽  
Group Discussions ◽  
Study Approach ◽  
Significant Movement ◽  
Qualitative Descriptive ◽  
The Government

At the end of the 20th century, there was a significant movement to increase public participation in policy formulation, implementation and evaluation in developing countries.  Participation keeps community life vital and public institutions to be accountable.  When people feel that their participation in development has important value, the quality, effectiveness and efficiency of development will be increased. Therefore, the government should concern to promote  public participation in the development program  that can be enhance accountability This research was conducted in the coastal villages Takalar District South Sulawesi, Indonesia, using a case study approach with a qualitative descriptive analysis method.  This research was explore social capital can enhance coastal communities participation in public fund management.  By using in-depth interviews and focus group discussions, the study found that strategies that can be used by the government to increase community participation is to strengthening social capital in the community.

scholarly journals Digitization of public services: the experience of Dnipropetrovsk region

2020 ◽  
Vol 8 (1 SI) ◽  
pp. 98-102
Author(s):  
Tetiana Mamatova ◽  
Olexii Chykarenko ◽  
Iryna Chykarenko
Keyword(s):  
Public Administration ◽  
Public Services ◽  
Business Processes ◽  
Local Level ◽  
Research Work ◽  
Developed Countries ◽  
Basic Function ◽  
Main Role ◽  
Administrative Services ◽  
The Government

The results of research work performed with the participation of the authors in 2019 by the Dnipropetrovsk Regional Institute of Public Administration of the National Academy of Public Administration under the President of Ukraine are highlighted.Modern processes of public administration reform in Ukraine are taking place against the background of global digitalization and deep transformation of business processes of organizations in all spheres of activity. According to the experience of developed countries, digitalization in public administration leads to the transformation of government on the model of "service" state, which is based on changing the role of citizens and civil society in public administration, and the basic function of the state is to provide services.Today, the issue of digitalization of public services is one of the priorities of the Government and the President of Ukraine, who have set ambitious plans - in the next 5 years Ukraine should become one of the world leaders in the development of e-government and e-democracy. In the context of further development of the decentralization reform, the implementation of these tasks requires the introduction of advanced digitalization of public services at the local level, and the main role in this process is given to the Centers for Administrative Services (CNAP). The results of the study show that improving the quality and digitalization of services provided by CNAPs, as well as bringing the CNAP network closer to each consumer are now priority areas for reforming the system of administrative services in Ukraine.

scholarly journals EVALUASI SISTEM PENGENDALIAN INTERN BELANJA SUBSIDI BUNGA KREDIT PROGRAM DI DITJEN PERBENDAHARAAN KEMENTERIAN KEUANGAN

2019 ◽  
Vol 9 (2) ◽  
Author(s):  
Samsul Falah ◽  
Dedi Budiman Hakim ◽  
A. Faroby Falatehan
Keyword(s):  
Control System ◽  
Internal Control ◽  
Rating Scale ◽  
Descriptive Analysis ◽  
Purposive Sampling ◽  
Credit Program ◽  
Internal Control System ◽  
Directorate General ◽  
Information And Communication ◽  
The Government

ABSTRACTInternal Control System is one of the criteria in giving opinion by the auditing body in Indonesia. Beside that, the government is required to regulated and maintain an Internal Control System within the government as a whole. This study aimed to evaluate the Internal Control System in expenditure of Credit Program Interest Subsidy in Directorate General of Treasury at The Ministry of Finance. In this study, Internal Control System consist of control environment, risk assesssment, control activites, information and communication, and monitoring activities. The Primary data were obtained from questionnaire and interview with financial managers in Credit Program Interest Subsidy in Directorate General of Treasury and official that related in making decisions to make Internal Control System become adequated, while the secondary data were obtained from the reports that associated with Intern Control System and expenditure in Credit Program Interest Subsidy which selected by purposive sampling. The Model was evaluated by Descriptive Analysis and Rating Scale. The Result of this study: (1) From the descriptive analysis has shown that internal control system did not systematic and integrated; (2) Rating scale has shown that the information and communication elements had the lowest value, and indicators human resource guidance from the element of control activities had less value.  Keywords: internal control system, interest subsidy expenditure, rating scale  ABSTRAKSistem Pengendalian Intern adalah salah satu kriteria dalam pemberian opini yang dilakukan oleh Badan Pemeriksa Keuangan. Disamping itu, pemerintah diharuskan untuk mengatur dan menyelenggarakan sistem pengendalian intern di lingkungan pemerintah secara menyeluruh. Penelitian ini bertujuan untuk mengevaluasi Sistem Pengendalian Intern belanja subsidi bunga kredit program di Direktorat Jenderal Perbendaharaan Kementerian Keuangan. Dalam penelitian ini, Sistem Pengendalian Intern terdiri atas lingkungan pengendalian, penilaian risiko, kegiatan pengendalian, informasi dan komunikasi, dan pemantauan. Data primer diperoleh melalui kuesioner dan wawancara dengan pengelola keuangan belanja subsidi bunga kredit program di Direktorat Jenderal Perbendaharaan, dan pejabat yang terkait dengan pengambilan keputusan agar sistem pengendalian intern menjadi memadai, sedangkan data sekunder diperoleh dari laporan yang terkait sistem pengendalian intern dan belanja subsidi bunga kredit program yang dipilih secara sengaja (purposive sampling).  Model dalam penelitian ini dievaluasi dengan analisis deskriptif dan skala rating (rating scale). Hasil dari penelitian ini menunjukkan bahwa Sistem Pengendalian Intern belanja subsidi bunga kredit program tidak sistematis dan terpadu. Skala Rating menunjukkan bahwa unsur informasi dan komunikasi memiliki nilai terendah diantara unsur yang lain dan sub unsur pembinaan sumber daya manusia dari unsur kegiatan pengendalian memiliki nilai terendah.Kata kunci:    sistem pengendalian intern, belanja subsidi bunga, skala rating

scholarly journals Model E-Readiness Untuk Pengukuran Kesiapan Pengelolaan Aduan E-Lapor DIY

2021 ◽  
Vol 7 (2) ◽  
pp. 86
Author(s):  
Dwi Lestari ◽  
Wing Wahyu Winarno ◽  
Mei P Kurniawan
Keyword(s):  
Public Services ◽  
Regional Government ◽  
Literature Study ◽  
Important Thing ◽  
Study Approach ◽  
Country Level ◽  
Ict Infrastructure ◽  
The Government ◽  
The Right ◽  
Selection Of

Pemanfaatan TIK secara efektif dan efisien telah digunakan untuk meningkatkan pelayanan publik yang diselenggarakan oleh Pemerintah. Pemerintah Daerah DIY telah mengembangkan aplikasi aduan E-Lapor sejak 2018, akan tetapi pengelolaanya aduan yang masuk belum terespon tepat waktu sesuai dengan SOP E-Lapor DIY dimana aduan yang masuk harus direspon paling lambat 5 hari kerja. Sehingga untuk mengetahui hambatan dan kendala dalam pengelolaan E-Lapor DIY diperlukan pengukuran kesiapan faktor-faktor dalam pengelolaan E-Lapor DIY. Suksesnya pengelolaan E-lapor DIY bukan hanya dipengaruhi oleh faktor infrastruktur TIK saja, akan tetapi faktor yang turut mempengaruhi tingkat kesiapan. Telah dikembangkan pada tingkat negara tertentu beberapa model e-readiness yang mengidentifikasi dari faktor-faktor perspektif makro. Sebelum melakukan pengukuran e-readiness terdapat hal yang krusial yang perlu dilakukan yaitu dengan pemilihan model e-readiness yang tepat. Penelitian ini menggunakan pendekatan studi literatur dengan membandingkan beberapa model e-readiness yang telah popular dan sudah sering diadopsi dalam penelitian di Indonesi. Penelitian ini akan menghasilkan sebuah rekomendasi model e-readiness Mutula Brakel yang paling sesuai untuk pengukuran kesiapan dalam pengelolaan aduan melalui aplikasi E-lapor DIY.Kata Kunci— e-lapor, e-readiness, tik, mutula dan brakel Effective and efficient use of ICT has been used to improve public services provided by the Government. The Regional Government of DIY has developed the E-Lapor complaint application since 2018, but the management of complaints that come in yet responded on time in accordance with the E-Lapor DIY procedure where the incoming complaint must be responded to no later than 5 working days. Efforts to determine the obstacles in managing E-Lapor DIY are needed to measure the readiness of the factors in managing E-Lapor DIY. The success of E-Lapor DIY management is not only influenced by ICT infrastructure factors, but also factors that influence the level of readiness. There are several e-readiness models that have been developed by identifying factors from a macro perspective at a particular country level. The selection of the right e-readiness model is an important thing that needs to be done, before measuring e-readiness. This research will compare several popular e-readiness models and are often adopted in research in Indonesia with a literature study approach. This study produces recommendations for the Mutula Brakel e-readiness model that is suitable for measuring readiness in complaint management through the E-Lapor DIY application. Keywords— e-lapor, e-readiness, ICT, mutula dan brakel

TRANSFORMATION OF PUBLIC ADMINISTRATION AS AN ORGANIZATION OF EFFECTIVE INTERACTION OF GOVERNMENT AND SOCIETY IN CONDITIONS OF INFORMATIZATION

2015 ◽  
Vol 10 (6) ◽  
pp. 294-298
Author(s):  
Данилова ◽  
Nataliya Danilova
Keyword(s):  
Public Administration ◽  
Information And Communication Technologies ◽  
Public Services ◽  
Business Processes ◽  
Effective Interaction ◽  
Communication Technologies ◽  
Information And Communication

Today there is a growing understanding that the use of ICT in public administration is not just automation of individual functions and business processes. That is about substantial reorganization of the work of relevant organizations on the basis of information and communication technologies, leading to new quality of public services, development of new forms of democracy. The article discusses the problems and prospects of the implementation of information and communication technologies in the interaction of government and society.

Multifuctional centers providing public and municipal services: benefits and problems

Servis plus ◽  
10.12737/7579 ◽  
2015 ◽  
Vol 9 (1) ◽  
pp. 26-33
Author(s):  
Людмила Гаврилова ◽  
Lyudmila Gavrilova
Keyword(s):  
Russian Federation ◽  
Public Services ◽  
Daily Life ◽  
Municipal Services ◽  
Government Service ◽  
Performance Targets ◽  
Information And Communication ◽  
The Russian Federation ◽  
The Government ◽  
Regions Of Russia

In recent years, public policy focuses on the quality and accessibility of public services. The role and importance of these services in the daily life of communities is growing rapidly. To achieve the performance targets in public services established by the President of the Russian Federation in May 2012 decrees by the Government of the Russian Federation developed and is currently being implemented a range of activities aimed at the optimization of the algorithm of public services provision by executive authorities in connection with the introduction of a new principle of government service — the principle of "one window". In order to implement this principle, which is one of the ways to improve the quality and accessibility of public services in all regions of the Russian Federation measures are currently being implemented aimed at promoting an information and communication infrastructure to facilitate obtaining state services in electronic form. Another ambitious project is to create a network of multifunctional centers providing state and municipal services. Meanwhile, despite the fact that the implementation and operations of multi-service centers in the regions of Russia has a number of advantages for a number of applicants (public services are becoming more affordable, it takes less time for their production, the number of documents required to obtain public services is minimized, etc), for the state establishment and operations of such institutions are associated with solving problems that require timely and swift action. The author analyzes some current problems related to legal, regulatory and financial bases for establishing a network of multi-service centers, its development and operations.

scholarly journals Information security awareness in a developing country context: insights from the government sector in Saudi Arabia

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Raneem AlMindeel ◽  
Jorge Tiago Martins
Keyword(s):  
Saudi Arabia ◽  
Information Security ◽  
Developing Country ◽  
Single Case ◽  
Security Awareness ◽  
Content Type ◽  
Information Security Awareness ◽  
Study Approach ◽  
Government Sector ◽  
The Government

PurposeThe purpose of this paper is to increase understanding of employee information security awareness in a government sector setting and illuminate the problems that public sector organisations in a developing context face when seeking to establish an information security awareness programme.Design/methodology/approachAn interpretive research design was followed to develop an empirically enriched understanding of information security awareness perceptions, aspirations, challenges and enablers in the context of Saudi Arabia as a developing country. The study adopts a single-case study approach, including face-to-face interviews with senior employees, as well as document analysis.FindingsThe paper theorises the importance of individual information security awareness, knowledge and behaviour and identifies a number of facilitating conditions: customisation to employee and organisational needs, interactivity, innovation, frequency, integration of both electronic and physical learning resources and rewarding the acquisition of in-depth security-related actionable knowledge.Originality/valueThis study is one of the first to examine information security awareness as a socio-technical process within a government sector organisation in a developing country context.

scholarly journals Analisis Dampak Implementasi Dana Desa dan Alokasi Dana Desa terhadap Tata Kelola Pemerintahan, Kualitas Layanan Publik, Dan Kesejahteraan Masyarakat Desa (Studi Pada Desa di Kecamatan Batang Cenaku, Kabupaten Indragiri Hulu, Provinsi Riau)

2020 ◽  
Vol 5 (1) ◽  
pp. 20
Author(s):  
Suwaji Suwaji ◽  
Suharmiyati Suharmiyati
Keyword(s):  
Public Services ◽  
Positive Impact ◽  
Descriptive Analysis ◽  
Secondary Data ◽  
Village Governance ◽  
Village Communities ◽  
The Government ◽  
The Impact ◽  
The Village

The government policy of disbursing Village Funds and Village Fund Allocation is a breakthrough that is able to provide new enthusiasm for the implementation of rural development, where village funds obtain a clear source, direction of implementation, supervision and reporting system, it is expected to be able to spur improvement in village governance and grow impact on improving the welfare of the village or village community. The research was carried out in the village in the scope of Batang Cenaku District, Indragiri Hulu Regency, Riau Province. The research objective is to get an idea of the extent of the impact of the implementation of village funds on village governance, the quality of public services, and the welfare of village communities. This study uses primary and secondary data with a quantitative descriptive approach, from questionnaires that have been successfully distributed and collected then conducted a descriptive analysis, to test hypotheses using SPSS program tools. The results of the analysis that have been done show that the implementation of village funds has a positive impact on governance, implementation of village funds and allocation of village funds have a positive impact on the quality of public services, and implementation of village funds and allocation of village funds have a positive impact on the welfare of the community in the village, however if viewed more closely, the impact of implementing village funds and allocation of village funds on village governance is higher than the impact of implementing village funds on the quality of public services, and the impact of implementing village funds and allocation of village funds in improving the welfare of village communities. 

scholarly journals QUALITY OF PUBLIC SERVICES AT THE DEPARTMENT OF INVESTMENT AND INTEGRATED LICENSING SERVICES ONE DOOR OF THE GOVERNMENT OF NORTH SUMATRA PROVINCE

2021 ◽  
Vol 13 (2) ◽  
pp. 319
Author(s):  
Muti Sinaga ◽  
Budi Hartono ◽  
Rudi Salam Sinaga
Keyword(s):  
Public Services ◽  
Descriptive Analysis ◽  
Study Data ◽  
Provincial Government ◽  
Literature Study ◽  
The North ◽  
The Government ◽  
The One ◽  
North Sumatra

Problems regarding the quality of public services have always been a concern in the study of public policy. The office of investment and licensing services is one of the agencies that is able to increase regional income. The purpose of this study was to determine the quality of public services at the One Stop Integrated Investment and Licensing Service of the North Sumatra Provincial Government. The method used is qualitative with the type of case study. Data obtained through interviews, literature study and documentation. Data analysis used descriptive analysis with data validity techniques using triangulation techniques. The results of the study found that human resources and the availability of infrastructure were the triggers for the decline in the quality of public services at the location of this study.

scholarly journals Promoting Information and Communication Technology in Online Service Delivery in Vietnam

2021 ◽  
Vol 1 (2) ◽  
Author(s):  
Thi Ngoc Mai NGUYEN ◽  
Ngoc Huong Quynh PHAM
Keyword(s):  
Service Delivery ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Public Service ◽  
Public Services ◽  
Personal Data ◽  
Online Service ◽  
Public Service Delivery ◽  
Information And Communication ◽  
The Government

Applying Information and Communication Technology (ICT) to public service deliverycontributes to transparency, accountability, and cost-saving to improve administrative efficiency. Thisapplication has become an inevitable trend for administrative reform worldwide. This paper examines thepolicy of promoting ICT in public service delivery and its implementation in Vietnam. Recently, theVietnamese government has created a thoroughly legal foundation to develop information infrastructurefor public service delivery. However, online public service delivery results are still lower than expected,and the online service index in Vietnam has just reached the average level of the world. Therefore, toencourage citizens to use online public services, the government should improve the personalidentification data system and promote propagating and popularize online public services. Thegovernment also should protect personal data and administrative system security to ensure organizationalsystem safety and efficiency.

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