scholarly journals Factors of professional burnout of specialists (on the exaple of employees of the contact center)

2017 ◽  
Vol 25 (4) ◽  
pp. 42-58 ◽  
Author(s):  
E.Y. Matyushkina
Keyword(s):  
Work Experience ◽  
Total Sample ◽  
Burnout Syndrome ◽  
Professional Burnout ◽  
Contact Center ◽  
Length Of Service ◽  
Social Motives ◽  
Professional Activities ◽  
Second Stage ◽  
Complex Process

The article presents the results of a longitudinal study of the factors of professional burnout of contact center employees, such as length of service, intensity of activity, professional success and professional motivation. The research was conducted in 2 stages. The total sample size was 78 respondents: 53 of them were examined at the first stage, 25 — at the second stage. The study showed that professional burnout is a multifactorial and complex process that does not directly depend on such factors as work experience, professional effectiveness, and professional motivation level. The risk of professional burnout syndrome increases if the structure of professional motivation is dominated by external and narrowly social motives. On the other hand, it decreases significantly, if employees can realize personal motives, values, and meanings in their professional activities.

scholarly journals FEATURES OF PROFESSIONAL BURN OUT SYNDROME IN NURSES

ASJ. ◽  
2021 ◽  
Vol 1 (56) ◽  
pp. 39-43
Author(s):  
G. Katsova ◽  
L. Popova ◽  
G. Reshetnikova
Keyword(s):  
Work Experience ◽  
Burnout Syndrome ◽  
Professional Burnout ◽  
Length Of Service ◽  
Burn Out

The article gives the definition and characteristics of the syndrome of professional burnout. The data of a sociological survey of nurses of the department to identify the syndrome of professional burnout in nurses and determine its phase are presented. A direct correlation was revealed between the length of service and the phase of the syndrome; work experience, phase of the syndrome and the formation of a tendency to bad habits. The necessity of prevention of professional burnout syndrome at its first symptoms in nurses has been determined

scholarly journals Emotional burnout syndrome among dentists

2012 ◽  
Vol 93 (4) ◽  
pp. 657-660
Author(s):  
P I Petrov ◽  
G G Mingazov
Keyword(s):  
Work Experience ◽  
Maxillofacial Surgery ◽  
Postgraduate Education ◽  
Burnout Syndrome ◽  
Length Of Service ◽  
Professional Activities ◽  
Emotional Detachment ◽  
Medical University ◽  
Emotional Burnout ◽  
Emotional Burnout Syndrome

Aim. To study the emotional burnout syndrome among dentists in relation to age, gender, work experience and specialization. Methods. Examined were 200 dentists enrolled for training at the Department of Dentistry and Maxillofacial Surgery of the Institute of Postgraduate Education of Bashkir State Medical University in 2010/2011 academic year. The test of V.V. Boiko «Methods of diagnosing the level of emotional burnout» was used. Results. Symptoms of emotional burnout were found in 53.8% of respondents. The magnitude of the phases of emotional burnout was independent of age, gender, length of service as a dentist (p 0.05). When accounting for occupational specialization differences were found in the entry «driven into a cage» (p=0.019). This symptom was most pronounced in dental therapists, followed by dental surgeons. Among dentists-orthopedists the symptom of «emotional detachment» was predominant (p=0.027). Conclusion. Emotional burnout syndrome develops in the course of professional activities of a dentist, professional specialization of the dentist affects the development of this syndrome.

scholarly journals THE RELATIONSHIP BETWEEN PSYCHOLOGICAL CHARACTERISTICS AND BURNOUT SYNDROME AMONG DEPARTMENTAL UNIVERSITIES TEACHERS

2020 ◽  
Vol 1 ◽  
pp. 432
Author(s):  
Natalia Kolesnikova ◽  
Oksana Makarkina ◽  
Dmitry Dvoretsky ◽  
Yuriy Dyatlov ◽  
Marina Manoylova
Keyword(s):  
Work Experience ◽  
Burnout Syndrome ◽  
Professional Activity ◽  
Professional Burnout ◽  
Work Experiences ◽  
Main Hypothesis ◽  
Discrete Response ◽  
High Level ◽  
The Relationship

The article deals with the results of the study on burnout syndrome among teachers with various work experiences in university. The aim of the study is the review of burnout psychological patterns among teachers with various work experiences in university. The main hypothesis of the study is based on the assumption that the teachers whose work experience in departmental universities is more than 10 years are more vulnerable to the burnout syndrome development. In order to attain the envisaged goals and to test the hypothesis there were used empirical methods: differential diagnosis of decreased functioning by A. Leonova and S. Velichkovskaya, diagnosis of professional burnout by K. Maslach and S. Jackson adapted by N.E. Vodop’yanova, technique for diagnosing the burnout syndrome level by V.V. Boiko. Group comparison of teachers with various work experiences in university has shown that long term professional activity leads to burnout syndrome development: the most part of examined teachers are characterized by high level of burnout syndrome which structure is observed in high intensity of resistance and exhaustion phases and such syndromes as inadequate emotional discrete response; resignation or depersonalization, emotional and moral disorientation; psychosomatic and vegetative disorders.  

RESULTS OF PSYCHOREHABILITATIONAL CORRECTION OF PROFESSIONAL «BURNOUT» SYNDROME OF TEACHERS OF SPECIAL SCHOOLS

2021 ◽  
Author(s):  
V.G. Suvorov ◽  
◽  
T.O. Belova ◽  
Keyword(s):  
Work Experience ◽  
Burnout Syndrome ◽  
Professional Burnout ◽  
Special Educational Needs ◽  
Special Schools ◽  
Test Technique ◽  
Before And After ◽  
High Level ◽  
Psychological Features ◽  
Correctional Schools

Abstract. There are presented materials concerning psychological features of professional "burnout" syndrome in teachers of correctional schools working with children with intellectual disabilities, as well as the results of the conducted psychorehabilitation measures. Were examined 55 special educational needs teachers, aged 30 - 40 years with work experience from 6 to 12 years with the formed syndrome of professional «burnout». All examined were given a course of psychocorrection. To assess the effectiveness of rehabilitation measures, the MBI test technique before and after psychocorrection was used. A high level of professional "burnout" has been revealed with a predominance in its structure of emotional exhaustion and reduction of professional achievements. The results of the retest indicate the effectiveness of psychocorrectional interventions.

scholarly journals Assessment of professional burnout of media workers

2022 ◽  
Vol 6 (4) ◽  
pp. 369-378
Author(s):  
T. A. Lyubimkina ◽  
S. S. Timofeeva ◽  
S. V. Ivanova
Keyword(s):  
Emotional Exhaustion ◽  
Work Experience ◽  
Negative Symptoms ◽  
Professional Competence ◽  
Three Dimensional ◽  
Editorial Staff ◽  
Burnout Syndrome ◽  
Professional Burnout ◽  
Negative Consequences ◽  
The Impact

The results of an assessment of professional burnout of media workers are presented. Recommendations on reduction of the burnout syndrome impact are provided. The assessment was conducted using the professional burnout diagnostics method by K. Maslach and S. Jackson adapted by N.E. Vodopyanova. The burnout syndrome is considered to be a three-dimensional component consisting of emotional exhaustion, depersonalization, and personal achievement reduction. The study involved Irkutsk regional newspapers, radio broadcasting, television and Internet media. A total of 155 people participated were surveyed: 113 females and 42 males. Most of them suffer from the professional burnout syndrome. To verify the results obtained, age and work experience were taken into account. According to the results obtained, the degree of depersonalization increases with aging. The longer the participant works, the stronger the depersonalization component. The personal achievement reduction also depends on these components. The younger the editorial staff member and the shorter his/her work experience, the stronger the negative self-esteem, underestimation of own professional achievements and success. Conversely, the more mature the journalist is, the more positively he evaluates his professional competence and creativity. At the same time, emotional exhaustion manifests itself in all respondents, regardless of their age: in two studies, the average and high degrees were revealed. It is this component that makes a contribution to the professional burnout of journalists. To reduce the impact of the syndrome, a set of preventive measures has been developed. They can prevent economic and resource losses, and increase labor productivity. The methods of preventing professional burnout are aimed at preventing emotional exhaustion, and in extreme cases - at relieving negative symptoms and combating negative consequences. They can improve productivity of media workers and reduce psychosocial risks.

scholarly journals FEATURES OF DESTRUCTIVE PROFESSIONAL CHANGES IN TEACHERS AT DIFFERENT STAGES OF PROFESSIONAL DEVELOPMENT

2020 ◽  
pp. 144-147
Author(s):  
O.V. Yakubenko ◽  
T.V. Zaripova ◽  
E.G. Ozhogova
Keyword(s):  
Professional Development ◽  
Work Experience ◽  
Total Sample ◽  
Structural Features ◽  
Burnout Syndrome ◽  
General Level ◽  
Personality Changes ◽  
Professional Stress ◽  
Personal Changes ◽  
The Relationship

In the article, on the basis of generalization of the results of the ascertaining research, the features of professional deformations in young teachers and teachers with a long work experience were studied. For this purpose, the total sample was divided into two groups. The criteria for destructive professional changes were determined, which were: the age of the teacher, the experience of professional and pedagogical activity, the components of the “mental burnout” syndrome (emotional exhaustion, depersonalization, reduction of personal changes), the general level of professional personality deformation and the level of professional stress. The structural features of the “mental burnout” syndrome, the general level of professional deformation and stress have been established empirically. With the help of correlation analysis, the relationship between various destructive personality changes in each of the groups of teachers under test was established.

scholarly journals Personality Parameters as Predictors of the Burnout Syndrome Development in School Teachers

2020 ◽  
Vol 2020 (1) ◽  
pp. 12-25
Author(s):  
Zoya Krecan ◽  
Evgeny Morozov ◽  
Lolita Semke
Keyword(s):  
Interpersonal Relationships ◽  
Work Experience ◽  
Cognitive Complexity ◽  
Burnout Syndrome ◽  
General Description ◽  
Professional Burnout ◽  
School Teachers ◽  
Personal Traits ◽  
Emotional Burnout ◽  
The Relationship

The article features the professional burnout syndrome in teachers. Teaching is one of the most stressful social activities. The authors pointed out personal traits that may determine the development of the professional burnout syndrome in school teachers. They identified, justified, and experimentally verified the relationship between burnout and personality parameters. Together with age, work experience, marital and parental status, these personal traits can serve as burnout predictors. The article gives a general description of the emotional burnout phenomenon in teachers, which includes negative psychological experiences caused by the regular high emotional content or cognitive complexity. The paper also introduces factors of development of emotional burnout. The authors identified the burnout predictors based on the results of an empirical study. They determined strong empathy and internality as provoking factors that triggered emotional stress. As a rule, the stress was associated with teacher's attitude to his or her role in interpersonal relationships. The authors proposed some methods for the prevention of burnout syndrome in teachers.

BURNOUT SYNDROME IN OUTPATIENT HEALTH CARE WORKERS

2021 ◽  
pp. 135-139
Author(s):  
Сергей Юрьевич Кисляк ◽  
Елена Анатольевна Ханина ◽  
Ирина Сергеевна Добрынина ◽  
Анна Александровна Зуйкова ◽  
Марина Николаевна Муравицкая
Keyword(s):  
Work Experience ◽  
Health Workers ◽  
Maslach Burnout Inventory ◽  
Medical Personnel ◽  
Russian Language ◽  
Burnout Syndrome ◽  
Average Level ◽  
Low Level ◽  
Professional Activities ◽  
Emotional Burnout

В данной научной работе проводилось выявление и распространение эмоционального выгорания, психического истощения, деперсонализации, у врачей и младшего медицинского персонала (медицинских сестер) на амбулаторно-поликлиническом этапе. Исследование проводилось с помощью опросника MBI (Maslach Burnout Inventory) в русскоязычной адаптации Н.Е. Водопьяновой и Е.С. Старченковой. Осуществлялся анализ зависимости синдрома эмоционального выгорания от стажа работы обследуемых. Исследовались наиболее значимые внешние и внутренние факторы, провоцирующие синдром эмоционального выгорания у медицинского персонала. В ходе исследовательской работы было определено, что у половины медицинских работников преобладает средний уровень синдрома эмоционального выгорания, у большинства респондентов преобладает средний уровень профессионального выгорания, средний уровень деперсонализации и низкий уровень редукции личных достижений, с увеличением стажа работы происходит увеличение уровня эмоционального выгорания, у врачей наиболее распространен средний уровень психоэмоционального истощения, деперсонализации и редукции личных достижений, у среднего медицинского персонала - низкий уровень психоэмоционального истощения, деперсонализации и редукции личных достижений. Средний уровень эмоционального выгорания более высокий у медицинских сестер, по сравнению с врачами. Наиболее значимым внешним фактором, провоцирующим синдром эмоционального выгорания, у медицинских работников является дестабилизирующая организация деятельности, у 90% медицинских работников присутствует интенсивное восприятие и переживание обстоятельств профессиональной деятельности, 75% склонны к эмоциональной ригидности. У 46% респондентов слабая мотивация эмоциональной отдачи в профессиональной деятельности и 10% имеют нравственные дефекты личности In this scientific work, the identification and dissemination of emotional burnout, mental exhaustion, depersonalization, among doctors and junior medical personnel (nurses) at the outpatient stage was carried out. The study was conducted using the MBI questionnaire (Maslach Burnout Inventory) in the Russian-language adaptation by N. E. Vodopyanova and E. S. Starchenkova. The analysis of the dependence of the burnout syndrome on the work experience of the subjects was carried out. The most significant external and internal factors provoking the burnout syndrome in medical personnel were studied. During the research it was determined that half of the health workers is dominated by the average level of burnout, the majority of respondents is dominated by the average level of professional burnout, the average level of depersonalization, and a low level of reduction of personal achievements, with increasing experience, there is an increase in the level of burnout among physicians is most common, the average level of emotional exhaustion, depersonalization and reduction of personal achievement, the average medical personnel - low level of psychoemotional exhaustion, depersonalization and reduction of personal achievements. The average level of emotional burnout is higher in nurses, compared to doctors. The most significant external factor that provokes the burnout syndrome in medical workers is the destabilizing organization of activities, 90% of medical workers have an intense perception and experience of the circumstances of their professional activities, 75% are prone to emotional rigidity. 46% of respondents have a weak motivation for emotional return in their professional activities and 10% have moral personality defects

Burnout syndrome in the professionals employed in special education schools

2019 ◽  
Vol 12 (3) ◽  
pp. 44-52 ◽  
Author(s):  
Niki Panagouli ◽  
Evangelia Meimeti ◽  
Petros Galanis ◽  
Maria Tsiachri ◽  
Pagona Koutsogianni ◽  
...  
Keyword(s):  
Special Education ◽  
Work Experience ◽  
Cross Sectional Study ◽  
Working Environment ◽  
Burnout Syndrome ◽  
Professional Burnout ◽  
Cross Sectional ◽  
Convenience Sample ◽  
Education School ◽  
Special Education School

Introduction: The working environment in special education school units may lead to personnel burnout syndrome for the various professionals working in such field. Objective: To investigate the extent of burnout syndrome among special education school units’ personnel and the factors affecting its manifestation. Methodology: A cross-sectional study was conducted, with a convenience sample of 346 people, working at special education school units. The Copenhagen Burnout Inventory was used for data collection. Results: Cronbach’s alpha internal consistency value was 0.85 regarding personal burnout, 0.73 regarding professional burnout, and 0.83 regarding burnout related to students. As for the participants, 45% were teachers, 23.7% school nurses, 12.9% speech therapists and 18.4% other professionals. The average on all three subscales of the inventory was <50, which shows a low level of burnout. According to the results of the multivariate linear regression, permanent (coefficient b=8.0, 95% CI=3.2-12.9, p=0.001) and contract staff (coefficient b=15.4, 95% CI=8.4-22.4, p<0.001) presented higher levels of personal burnout, in comparison to substitute personnel. Permanent staff (coefficient b=8.9, 95% CI=3.9-13.9, p=0.001) and contract staff (coefficient b=10.0, 95% CI 95=2.9-17.2, p=0.006) presented higher levels of professional burnout, in comparison to substitute staff. Finally, the higher the work experience in the specialty, the higher the level of burnout related to students (coefficient b=0.4, 95% CI=0.01-0.7, p=0.042). Conclusions: The special education school units’ personnel go presented low levels of burnout. It is proposed that more studies would be conducted in the future, where, apart from the demographic characteristics of the participants, other factors that contribute to personnels’ burnout syndrome would be examined, such as work environment characteristics.

Psychodiagnostics — the basis of prevention of burn-out syndrome

2021 ◽  
pp. 76-79
Author(s):  
Olga Vyacheslavovna Ananyeva ◽  
Svetlana Ivanovna Chivilgina
Keyword(s):  
Palliative Care ◽  
Work Experience ◽  
Meaning Of Life ◽  
Qualitative Change ◽  
Medical Personnel ◽  
Burnout Syndrome ◽  
Professional Activities ◽  
Burn Out ◽  
Emotional Burnout

In the professional activities of medical personnel providing palliative care, prevention of the formation of burnout syndrome is important. With an increase in work experience, the level of emotional burnout among specialists becomes lower due to the formation of psychological protection and a qualitative change in the meaning of life guidelines.

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