Responsibilities of PT. GO-JEK Indonesia Semarang as Business Services Provider of Consumer Protection Online Services by Law Number 8 of 1999 Consumer Protection1999 CONSUMER PROTECTION

Authentica ◽  
2020 ◽  
Vol 1 (2) ◽  
pp. 79-95
Author(s):  
Annisa Rizqi Pradani

PT. GO-JEK Indonesia utilizing the technology by issuing a GO-JEK application. People who will use the services-JEK Indonesia PT.GO application must download an app on a smartphone GO-JEK. The application, the customer is required to fill the data of identity. Charging the identity of the data, the driver will know the identity of the customer. Genesis ever happening to one of the customers PT.GO-JEK Indonesia Semarang is Ria (not her real name) use the services of GO-JEK driver got terror threat for comment after using the services of GO-JEK, of course is very detrimental to customers where the identity given to PT.GO-JEK Indonesia misused by the bad faith. This study aims to determine the responsibility of PT. GO-JEK Indonesia Semarang against losses incurred in terms of the confidentiality of customers' identities. This study uses a qualitative approach that is normative approach with the Act. Specifications spefikasi descriptive study clearly describe later with legal theory and practice of positive law linked to the research conducted. Responsibility PT.GO-JEK Indonesia Semarang to customers have been pursued by the Company by making the latest software in order to safeguard the identity of customers regarding compensation The Company provides compensation in accordance with the rules and regulations that have made the Company. Responsibility and compensation in accordance with the rules of Law No. 8 of 1999 on Consumer Protection.Keywords: Responsibility; Customer; PT.GO-JEK Indonesia 

2021 ◽  
Author(s):  
Dwiyana Achmad Hartanto

The study aims to analyze the comparative perspectives between Islamic Law and Indonesian Positive Law in the practices of online buying and selling (trading). This study uses a juridical and normative approach with a specification of descriptive-analytical research. The data comes from primary law, secondary law, and tertiary law, and the researcher used a qualitative method to analyse the data. The shift and development of offline-based buying and selling (trading) practices to online practices today has required special regulation in the Indonesian Positive Law. The absence of specific rules regarding the practice of online buying and selling indicates that these activities should be subjected to the existing positive Indonesian laws. The principle of freedom of making contracts in the Civil Code (KUH Perdata) provides freedom to make any trade agreements. For the sake of legal certainty in the execution of online buying and selling, the parties must refer to the provisions of the Civil Code, the Information and Electronic Transaction Law (ITE Law), and the Consumer Protection Law (UUPK Law) that are relevant to the trading practice. In addition to these provisions, Islamic Law within the scope of mu’amalah also provides guidelines for the practice of direct buying and selling, but not online buying and selling; however, Islamic law also provides freedom in mu’amalah. The existence of these provisions makes it interesting to conduct a comparative study on the principles of online trading practices from the perspectives of Islamic law and Indonesian positive law. Islamic Law considers it legal to conduct online buying and selling if the terms and conditions of buying and selling are fulfilled, if it provides benefits and negates harm, and if it does not conflict with Al-Qur’an and Al-Hadith, and if it can be designated as al-‘adatu muhakkamah (a custom which is defined as law). According to the Indonesian positive law, in principle, online trading is legal as long as it fulfills the provisions of trading, that is the fulfillment of the terms, elements, principles, rights, and obligations of the parties regulated in the provisions of the Civil Code, Information and Electronic Transaction’s Law, and Consumer Protection Law, along with providing legal assurance and protection for the parties. Keywords: comparative study, online buying and selling, Islamic law, Indonesian positive law


2016 ◽  
Vol 15 ◽  
pp. 587
Author(s):  
Luciene Rodrigues Barboza ◽  
Luciane Lucio Pereira

Aim: to determine the viewpoint of professors on developing managerial skills inundergraduate nursing students. Methods: an exploratory and descriptive study, using a qualitative approach, undertaken with nine professors of a higher education institute located in Guarulhos, between the months of January and May 2013. The data were systematically evaluated using content analysis. Results: five major topics emerged: The development of an academic approach to nursing care; the importance of acquiring techno-scientific knowledge; student’s struggles regarding managerial subjects; teaching strategies for bringing theory and practice together; professional managerial skills to be developed in the future. Conclusion: the professors made use of the connection between theory and practice to facilitate the process of teaching and learning.  They acknowledged the importance of developing managerial competencies, although they could only designate three of them. They point to them as being vital for the development of managerial activities.


2018 ◽  
Vol 47 (2) ◽  
pp. 118
Author(s):  
Danang Wirahutama

This article aims to find out and analyze the legal and legal skills of a convicted person in signing an authentic deed. Research methods used to achieve the objectives of this legal research using normative juridical approach method. The nature of the research used is a descriptive study in this study to provide arguments from the results of research conducted, because trying to find the rules of law, legal principles, and legal doctrines to further analyzed by guiding and describing the legislation that applies relating to legal theory and practice of the implementation of positive law concerning the problem in this research. The result of this research is that the legal skills of a convicted person in a penitentiary sign a notarial deed, that the convicted person undergoing punishment in a correctional institution is capable of acting in law by signing or becoming a deed before a notary. The convict is different from the suspect, even though both are involved in criminal cases. The convicted person undergo a criminal sanction after receiving a court decision that has permanent legal power. In the Notary's Office Law, the Notary is given the obligation that if the interlocutor can not affix a signature caused by paralysis, illness, or any other reason, inasmuch as a signature, the tamper may impose a fingerprint on a deed mine. This means that there is no reason for anyone in a penitentiary to undergo a criminal sanction that has a permanent legal power. If it is related to the acting skills of the law as provided in article 1330 of the Civil Code there is no mention that the person in the penal institution undergoing criminal sanction is declared incapable of acting in law, so long as he is 18 years old or has married and is not under if any person is capable of acting in law, as provided for in article 1 (3) of the Civil Code, that there is no punishment that results in civil death, or the loss of any citizenship rights.


Author(s):  
Franciele Coutinho França ◽  
Leide da Conceição Sanches ◽  
Thiago Rocha da Cunha ◽  
Maria Ceciia Da Lozzo Garbelini

Extension activities allow learners to consolidate learning and encourage the construction of critical citizens capable of facing and solving individual and social issues. The objective was to apprehend the perception by extension students of educational actions in the health area. This is an exploratory descriptive study with a qualitative approach. Fifteen extension students of a higher education institution located in Curitiba-PR participated in the study. To support the research, preparatory activities on healthy eating were developed in August and September, 2018, and, in the following month, the educational action was presented by the students to a partner community. The collection of information was accomplished through individual, audiorecorded interviews. The coverage of the extension course shall be considered in several areas, with conciliation of theory and practice, allowing views about different worlds to be rethought and valued.


Generasi Emas ◽  
2019 ◽  
Vol 2 (1) ◽  
pp. 21
Author(s):  
Fifi Febiola ◽  
Izzati Izzati

This study aims to describe the symptoms of over protective foster behsvior towards the social development of children in islamic kindergartens Khaira Ummah Ikur Koto Kecamatan Koto Tangah Kota Padang. This study uses a qualitative approach with descriptive study methods. The researcher uses parents and teachers as informants. How to use the date used by researchers is observasi, interviews, and documentation. Based one the descriptive and data analysis, it can be concluded that the research shows that parents provide parenting patterns that tend to be over protective of their children. This is indicated by the form of protective provided by parents to their children, and does not provide an opportunity for children to be able to do it themselves. The over protective parenting has an impact on children’s social development, namely children are difficult to adapt to the new environment, prefer to play alone, and result in children not being independent.


2018 ◽  
Vol 4 (1) ◽  
pp. 135-145
Author(s):  
Olatunji, M. Olalekan

This paper attempts to locate the genesis of free education in Nigeria and to trace its development. Besides, a philosophical critique of the theory and practice of free education in the country is also attempted with the facts and fallacies highlighted. The paper is a descriptive study and applies philosophical analysis. In the concluding part, it is suggested among other things that government at all levels in Nigeria should state more clearly their stance on free education,  publicize this, together with  the most important aspects of the policy statements on free education so that the citizenry can know the limit of their expectation from the government.


1970 ◽  
Vol 5 (4) ◽  
pp. 13-19
Author(s):  
Cristiane Rosa Guedes ◽  
Bianca Del Ducca Alvarenga ◽  
Isabella Rotella ◽  
Débora Vitória Alexandrina Lisboa Vilella

RESUMOObjetivo: Identificar o significado para o enfermeiro em prestar cuidados para pacientes com Depressão.  Materiais e métodos: Estudo exploratório e descritivo com abordagem qualitativa, a amostra foi de 12 enfermeiras, o cenário de estudo foram Unidades Básicas de Saúde e Estratégias de Saúde da Família, urbanas da cidade de Itajubá-MG. A coleta de dados foi por meio do roteiro de entrevista semiestruturada composta por questionário contendo uma pergunta inerente ao assunto. Resultados: Encontramos oito categorias como estigma da depressão, suicídio, dificuldade em lidar, tempo escasso, envolvimento familiar, aceitação da doença, acolhimento e dar medicamento, de acordo com os discursos dos sujeitos coletados na entrevista. Conclusão: Os enfermeiros não estão em contato direto com portadores de depressão no seu trabalho, não entendem que é sua tarefa identificar e encaminha-los para tratamento especializado. Sugerimos que outros estudos sejam desenvolvidos sobre essa temática.Palavras-chave: Depressão. Relação Enfermeiro-Paciente. Assistência de Enfermagem. ABSTRACTObjective: To identify the meaning for nurses when providing care for patients with depression. Materials and Methods: exploratory and descriptive study with qualitative approach, the sample consisted of 12 nurses, the study scenario was the urban Unidades Básicas de Saúde e Estrategia de Saúde da Família, in the city of Itajubá. Data collection was done through semi-structured interview guides consisting of a questionnaire containing a question related to the subject. Results and Discussion: we found eight categories as stigma of depression, suicide, coping difficulties, scarce time, family involvement, acceptance of the disease, host and give medicine, according to the speeches of the subjects collected in the interview. Conclusion: nurses are not in direct contact with individuals with depression in their work, do not understand that it is their job to identify and refer them to specialized treatment. We suggest that other studies be developed on this theme.Keywords: Depression, Nurse-patient Relationship, Nursing care.


2020 ◽  
Vol 1 (1) ◽  
pp. 59-81
Author(s):  
La Ode Muhammad Jefri Hamzah ◽  
Abdul Agis ◽  
Hamza Baharuddin

Tujuan penelitian ini adalah untuk: (1) Menganalisis efektivitas pertanggungjawaban pidana terhadap pelaku usaha yang memproduksi dan memperdagangkan kosmetik ilegal berbahaya ditinjau dari Undang-Undang No. 8 Tahun 1999 tentang Perlindungan Konsumen; dan (2) Menganalisis faktor-faktor yang mempengaruhi efektivitas pertanggungjawaban pidana terhadap pelaku usaha yang memproduksi dan memperdagangkan kosmetik ilegal berbahaya ditinjau dari Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen. Penelitian ini adalah penelitian deskriptif dengan pendekatan yuridis-empiris. Hasil penelitian menunjukkan bahwa: Penegakan hukum terhadap pelaku usaha yang memproduksi dan memperdagangkan kosmetik ilegal yang berbahaya di Wilayah Polres Pelabuhan Makassar terlaksana kurang efektif. Meskipun demikian, proses penegakan hukum yang dilakukan tersebut sudah mengacu pada ketentuan perundang-undangan yang berlaku, seperti tersangka Sdr. ARFANDY alias ARFANDY BIN MUSTAFA yang terbukti melakukan tindak pidana mengedarkan sediaan farmasi/ kosmetika yang tidak memiliki izin edar, sehingga tersangka dijerat dengan Pasal 197 Jo pasal 106 ayat (1) UU R.I. No. 36 Tahun 2009 tentang Kesehatan, dan juga dijerat dengan Pasal 62 Ayat (1) Jo Pasal 8 ayat (1) UU R.I No. 8 Tahun 1999 tentang Perlindungan Konsumen. Faktor substansi hukum, struktur hukum, budaha hukum, sarana dan prasarana, dan pengetahuan hukum kurang berpengaruh terhadap penegakan hukum terhadap pelaku usaha kosmetik illegal yang berbahaya di Polres Pelabuhan Makassar. The purpose of this study is to: (1) Analyze the effectiveness of criminal liability against business actors who produce and trade dangerous illegal cosmetics in terms of Law No. 8 of 1999 concerning Consumer Protection; and (2) Analyzing the factors that influence the effectiveness of criminal liability against business actors producing and trading dangerous illegal cosmetics in terms of Law No. 8 of 1999 concerning Consumer Protection. This research is a descriptive study with a juridical-empirical approach. The results of the study show that: Law enforcement against businesses that produce and trade dangerous cosmetics that are dangerous in the Makassar Port Police Area is ineffective. Nevertheless, the law enforcement process carried out has referred to the applicable laws and regulations, such as the suspect Br. ARFANDY alias ARFANDY BIN MUSTAFA who was proven to have committed a crime of distributing pharmaceutical / cosmetic preparations that did not have a marketing authorization, so that the suspect was charged with Article 197 Jo article 106 paragraph (1) of Law R.I. No. 36 of 2009 concerning Health, and also snared with Article 62 Paragraph (1) Jo Article 8 Paragraph (1) of Law R.I No. 8 of 1999 concerning Consumer Protection. The factors of legal substance, legal structure, legal status, facilities and infrastructure, and legal knowledge have less influence on law enforcement against dangerous cosmetics business operators in Makassar Port Police


2017 ◽  
Vol 5 (1) ◽  
pp. 113
Author(s):  
Muhammad Rio Ervandra Putra ◽  
Ambar Budhisulistyawati

<h1><em>Abstract</em><em></em></h1><p><em>In this articel is to discuss the bad debts in the consumer finance companies and efforts to resolve what is used and the obstacles experienced. This articel is included into law research or empirical sociological descriptive, with a qualitative approach. The data collected by the author using a structured interview techniques, literature on primary and secondary data, and content analysis of secondary data sources. The cause of the debtor in default, which is a factor in bad faith since going to do the financing agreement, can not resolve the principal and interest installments corresponding time period specified in the agreement, as well as the funds are planned to pay principal and interest debt used for other purposes. Loan resolution most ideal according to PT Arthabuana Margausaha Finance branch Surakarta can through two efforts, the efforts of non-litigation and litigation. Barriers experienced while performing loan resolution efforts due to the debtor defaults include the presence of internal resistance and external barriers.For external barriers party finance company requesting internal and external parties to resolve these obstacles. For internal barriers the companies subject to reprimand and sanctions applicable consumer finance company.</em></p><p><strong><em>Keywords</em></strong><em> : consumer finance companies , non performing loan , tort</em></p><p align="center"><strong>Abstrak</strong></p><p>Dalam artikel ini membahas kredit macet di perusahaan pembiayaan konsumen dan upaya penyelesaian yang digunakan serta hambatan yang dialami. Artikel ini termasuk kedalam jenis penelitian hukum sosiologis atau empiris yang bersifat deskriptif, dengan pendekatan kualitatif. Data tersebut dikumpulkan penulis dengan menggunakan teknik wawancara terstruktur, studi literatur pada data primer dan sekunder, dan analisis isi untuk sumber data sekunder.Penyebab debitur melakukan wanprestasi, yaitu faktor itikad tidak baik sejak akan melakukan perjanjian pembiayaan, tidak dapat menyelesaikan angsuran pokok hutang dan bunga sesuai jangka waktu yang telah ditetapkan dalam perjanjian, serta dana yang direncanakan untuk membayar angsuran pokok hutang dan bunga digunakan untuk keperluan lainnya. Penyelesaiankredit macet paling ideal menurut PT Arthabuana Margausaha Finance cabang Surakarta dapat melalui dua upaya, yaitu upaya non litigasi dan litigasi. Hambatan yang dialami saat melakukan upaya penyelesaian kredit macet akibat debitur wanprestasi meliputi adanya hambatan internal dan eksternal. Untuk hambatan eksternal pihak perusahaan pembiayaan meminta pihak internal dan eksternal untuk menyelesaikan hambatan tersebut. Untuk hambatan internal pihak bagian perusahaan dikenakan teguran dan sanksi yang berlaku dari perusahaan pembiayaan konsumen.</p><p><strong>Kata kunci</strong> : perusahaan pembiayaan konsumen, kredit macet, wanprestasi</p>


2014 ◽  
Vol 23 (2) ◽  
pp. 460-468 ◽  
Author(s):  
Bruna Caroline Rodrigues ◽  
Verônica de Azevedo Mazza ◽  
Ieda Harumi Higarashi

This exploratory descriptive study, using a qualitative approach, aimed to characterize the social support of nurses in the care of their own children. The participants were ten nurses who were mothers, selected through a snowball method. Data collection occurred from November 2011 to January 2012 through semi-structured interviews and construction of families' genograms and ecomaps. Data were analyzed through Bardin content analysis, leading to the establishment of two categories: (1) Returning to work: the importance of family support and (2) The family and their interactive contexts: types of bonds. The social support network of the family is essential to the lives of these women, who need support, assistance and guidance in directing their activities in everyday overload.


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