scholarly journals THE CREATION OF VISITOR SATISFACTION THROUGH QUALITY OF EXPERIENCE IN THE GASTRONOMIC TOURISM AT THE CITY OF BANDUNG, INDONESIA

2017 ◽  
Vol 2 (1) ◽  
pp. 44
Author(s):  
Vany Octaviany ◽  
Ersy Ervina

Visitors need something more than just a delicious meal with a good appearance to be satisfied. They need something they can easily remember when they deal with a gastronomic tourism in the city of Bandung. Something they remember is called experience. Unforgettable experience will produce an unforgettable memory, making the Visitors recall their past experience. Quality of experience can affect visitor satisfaction through the impression given by the gastronomic product attributes. But today, the quality of experience is considered to be unable to create satisfaction as sustainable strategy, because usually the gastronomic tourism managers prefer improving ‘taste’ to creating a good impression in the minds of Visitors. A good impression is able to lead the visitors to return, even invite others to come along to the city of Bandung. Therefore, this study was aimed at examining the creation of visitor satisfaction through the quality of experience at a gastronomic tourism in Bandung. This study used a quantitative method. The data analysis techniques included regression analysis. The results showed that the quality of experience is able to create a visitor satisfaction by 60.1%. The highest score is given on the impression perceived during the visit to the gastronomic tourism area.

2019 ◽  
Vol 8 (2) ◽  
pp. 83
Author(s):  
Nikita Karundeng ◽  
Johnny A. F. Kalangi ◽  
Olivia F. C. Walangitan

This study aims to determine whether Product Quality has an effect on Consumer Buying Interest. Speaking with quality and buying interest is certainly very tied to marketing. The essence of marketing according to Daryanto (2011) "marketing is a social and managerial process where individuals and groups get their needs and desires by creating, offering, and exchanging something of value with each other". This type of research is quantitative research with data analysis techniques using a skla likert research instrument, test validity, reliability, simple linear regression analysis and hypothesis testing. Based on the results of the study the influence of product quality is a variable that does not affect consumer buying interest. Then it can be concluded that product quality does not significantly influence consumer buying interest. If the quality of the product is good, there will be buying interest and consumers will feel satisfied. In this case, Pia Deisy's business must further improve product quality so that it will be more attractive and will have a good impact on Pia Deisy's home business.


Author(s):  
Koridin Koridin ◽  
Wresni Pujiyati Wresni Pujiyati

This study aims to determine the effect of financial management and infrastructure management on the quality of the learning process in elementary schools in the area of UPTD Education Balongan. The method used descriptive analysis uses a quantitative approach. Data analysis techniques using regression analysis techniques. The findings of this study are financial management, facilities and infrastructure management and the quality of the learning process have been carried out well; (1) Financial management has a significant effect on the quality of the learning process (2) Infrastructure management has an influence on the quality of the learning process and shows a significant relationship, (3) Financial management and infrastructure management together have a significant effect on the quality of the learning process teachers are expected to improve and create a learning atmosphere. "PAIKEM", schools are expected to be able to manage financially efficiently and efficiently, schools are expected to have a place to store goods / warehouses that are still suitable for use.


2020 ◽  
Author(s):  
Fisky Noverta ◽  
Desfriana Sari

This study aims to determine the factors of customer loyalty, the population used in this study is customers who come to Bank Nagari, the Main Branch of the City of Padang. The sample of this study is 100 respondents and the technique used is the Slovin formula which has fulfilled the requirements that are feasible to be used as samples. Data analysis techniques used multiple linear regression analysis. The results of the study show that the variable (Y) Marketing Communication (X1), Customer Relationship variable (X2) simultaneously (together) affects the Customer Loyalty of the Main Branch of Bank Nagari in Padang and the indicators in this study are valid. Based on the results of the study obtained a figure of 19.1% that affects Customer Loyalty to Bank Nagari Padang Main Branch can be explained by tourist attraction objects, location and facilities. While the remaining 80.9% is influenced by other factors not tested in this study.


2020 ◽  
Vol 1 (2) ◽  
pp. 191-209
Author(s):  
Elis Istanti ◽  
Jawoto Nusantoro ◽  
Gustin Padwa Sari

This study aims to examine and analyze the influence of accounting understanding level, cost perceptions ofintentions to take Chartered Accountant (CA) professional certification with motivation as a moderatingvariable. This study uses a quantitative method of associative and verification approaches. The object of thisresearch is the S1 Accounting Study Program students at Muhammadiyah University of Metro. The studypopulation was 406 students. The sampling technique used is purposive sampling, so as to obtain a sample of102 students. Data analysis techniques in this study used descriptive statistics, classic assumption tests,moderated regression analysis, hypothesis testing and coefficient of determination tests. Data were analyzedusing SPSS version 20. The results of this study indicate that: 1) The accounting understanding level did notsignificantly influence the intention to take Chartered Accountant (CA) professional certification, 2) Perceptionof cost had a significant effect on the intention to take Chartered Accountant (CA) profession certification, 3) Motivation was able to moderate the relationship between the level of accounting understanding of intention to take Chartered Accountant (CA) professional certification, 4) Motivation was able to moderate the relationshipof perceived cost to intention to take Chartered Accountant (CA) profession certification.  


2019 ◽  
Vol 24 (1) ◽  
pp. 51-68
Author(s):  
Suwarno ◽  
Ronal Aprianto

This research was conducted at PT Sinar Niaga Sejahtera with the formulation of the problem in this study is whether work experience affects employee performance, whether career development affects employee performance, and whether work experience and career development affect employee performance. The research method used is a quantitative method with a sample of 32 people who are employees of PT Sinar Niaga Sejahtera and the data collection technique used is questionnaires. Data analysis techniques used are multiple regression analysis. The result of the regression that works experience influenced employee performance and career development influenced employee performance. Keywords: work experience, career development, and employee performance


2016 ◽  
Vol 3 (2) ◽  
pp. 18-25
Author(s):  
Leda Almuqsith ◽  
Ari Setiawan

The objectives to be achieved from this study are to find out how much the Teacher's Discipline on the quality of work at SMAN 1 Seruyan Tengah Seruyan Regency. The method used in this study is a quantitative method with observation techniques, and questionnaires (questionnaires). While the data analysis techniques used in this research are using product moment correlation analysis. Based on the results of research and discussion, teacher discipline has a positive and significant effect on the quality of work of SMU 1 Seruyan Tengah teachers in Seruyan district, where indicators of discipline (x) consist of goals and abilities, role models, reward, justice, Waskat (supervision attached ), Legal Sanctions, Assertiveness, Humanitarian relations have a positive and significant effect on the quality of work consisting of Tangibles (physical evidence), Reliability (reliability), Responsiveness (Assurance), Assurance (assurance and certainty), Empathy (empathy). Based on the results of research and discussion, the authors give advice to employees of Central Seruyan 1 Public High School, which is expected to increase leadership supervision and attention to all teachers in carrying out their duties and expected the existence of reward and punishment from leaders to teachers to remain qualified in carrying out their duties.


2019 ◽  
Vol 6 (2) ◽  
Author(s):  
Effendi Effendi ◽  
M.Z. Babul Gaos

This study aims to find out how the influence of the Health BPJSProgram Implementation on the quality of health services at SitanalaLeprosy Hospital Dr. The city of Tangerang, with the formulation of theproblem: Is there an effect of the implementation of the BPJS healthprogram on the Quality of Health Services at the Leprosy Hospital Dr.Sitanala Tangerang City? The number of samples of 40 techniques usedis Random Sampling from 161 populations, the primary data obtainedfrom respondents through a questionnaire. data analysis techniques withregression analysis and static tests (different tests). The results of thestatistical test showed that there was a significant effect of theImplementation of the Health BPJS Program on the quality of healthservices at the Leprosy Hospital Dr. Sitanala Tangerang


2020 ◽  
Vol 2 (1) ◽  
pp. 56-62
Author(s):  
M. Rodi Mansyuri ◽  
Afriva Khaidir

The purpose of this study was to examine the effect of work culture on visitor satisfaction at PDIKM Padang Panjang City. This study uses a quantitative approach. The study population was tourists visiting PDIKM Padang Panjang City. The sample in this study consisted of 376 respondents who were determined using the Slovin formula with an error rate of 5% and the sampling technique was done through accidental sampling. Data analysis techniques using simple regression analysis. The findings show that there is a significant influence between work culture on visitor satisfaction by 13.8%. The results of the study concluded that work culture influences visitor satisfaction at PDIKM Padang Panjang City.


2021 ◽  
Vol 4 (1) ◽  
pp. 114-121
Author(s):  
Irmayanti Irmayanti ◽  
Oesman Lewangka ◽  
Sukmawati Mardjuni

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh Etika Profesi, Kompetensi dan Kerjasama Tim APIP pada kualitas Laporan Hasil Pengawasan. Untuk mencapai tujuan tersebut maka digunakan teknik pengumpulan data melalui penyebaran kuesioner, dengan teknik analisis data menggunakan analisis regresi berganda. Hasil penelitian menemukan bahwa Etika Profesi memberikan pengaruh yang bermakna dalam Kualitas Laporan Hasil Pengawasan, Kompetensi memberikan pengaruh yang bermakna dalam Kualitas Laporan Hasil Pengawasan serta Kerjasama Tim memberikan pengaruh positif terhadap Kualitas Laporan Hasil Pengawasan pada BKPSDM Kantor Inspektorat Daerah Kabupaten Pinrang Provinsi Sulawesi Selatan. This study aims to determine and analyze the effect of Professional Ethics, Competence and Teamwork of APIP on the quality of the Supervision Report. To achieve this goal, data collection techniques were used through the distribution of questionnaires, with data analysis techniques using multiple regression analysis. The results of the study found that Professional Ethics had a significant influence on the Quality of Supervision Reports, Competence had a significant influence on the Quality of Supervision Reports and Teamwork had a positive influence on the Quality of Supervision Reports at the BKPSDM Regional Inspectorate Office, Pinrang Regency, South Sulawesi Province.


2019 ◽  
Vol 3 (1) ◽  
pp. 70-78
Author(s):  
Moudy Nitazya Dwi Putri ◽  
Ita Juwitaningrum ◽  
Diah Zaleha Wyandini

This study aimed to determine the effect of positive emotions and brand equity on impulsive buying on female consumers. The research used the quantitative method with 414 female consumers. The instruments were the Dispositional Positive Emotion Scale, Brand Equity Scale, and The Impulse Buying Tendency Scale. The data analysis techniques which is used in this research is multiple regression. The results show that positive emotions had no effect on impulsive buying. Furthermore this study also show that brand equity has a direct effect on impulsive buying


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