scholarly journals PERAN LINTAS PROGRAM, LINTAS SEKTOR, DAN MASYARAKAT DALAM ELIMINASI MALARIA DI KAWASAN BUKIT MENOREH

2020 ◽  
Vol 12 (2) ◽  
pp. 119-132
Author(s):  
Bina Ikawati ◽  
Tri Isnani ◽  
Tri Wijayanti ◽  
Bondan Fajar Wahyudi ◽  
Jarohman Raharjo ◽  
...  
Keyword(s):  
Malaria Elimination ◽  
Regional Government ◽  
District Health ◽  
The Past ◽  
Central Java ◽  
The World ◽  
And Migration ◽  
Depth Interviews ◽  
Hills Area ◽  
Central Java Province

The elimination of malaria in the world is targeted in 2030. Java and Bali are targeted to get malaria elimination certification in 2023. The area in the Menoreh Hills, which is the border of 3 districts and two provinces, namely Magelang district and Purworejo district in Central Java Province; and Kulonprogo district, in Special Province of Yogyakarta. Magelang district has obtained a certificate of malaria elimination. This study uses a qualitative design with in-depth interviews with 4-6 informants in each district consisting of officers in the District Health Service, Public Health Center, District Planning and Development Agency, and People Welfare Unit in regional government. The activity was carried out from March 2018 to May 2019. The districts in the Menoreh Hills area have collaborated and held cross-regional meetings to eliminate malaria. Even though it had a different problem in human resources, funds, infrastructure, in general,  cross-program has a role in the form of cooperation in activities that carried out together. The cross-sectoral involvement has not been seen much at the meeting, consolidation, and planning. Communities from three locations play a role in environmental cleanliness and migration surveillance.  In the past, Magelang district has been active in collaborating cross-program and sectors as well as community participation compared to Kulonprogo and Purworejo districts, so that Magelang district can obtain a malaria elimination certificate first. However, currently, Kulonprogo and Purworejo districts have been active in collaborating cross-program and sectors, while in Magelang district are now weakening. The community already has awareness in the implementation of malaria migration surveillance. The community already has awareness in the implementation of malaria migration surveillance. Abstrak Eliminasi malaria di dunia ditargetkan pada tahun 2030. Jawa dan Bali ditargetkan mendapat sertifikasi eliminasi malaria pada tahun 2023. Kawasan Bukit Menoreh merupakan perbatasan dari 3 wilayah kabupaten dan 2 provinsi yaitu Magelang, Purworejo Provinsi Jawa Tengah dan Kabupaten Kulonprogo Provinsi Daerah Istimewa Yogyakarta. Saat ini,  Kabupaten Magelang telah memperoleh sertifikat eliminasi malaria. Penelitian ini bertujuan menilai/menentukan status kemitraan/kerjasama, lintas program, lintas sektor dan peran serta masyarakat dalam eliminasi malaria. Penelitian ini menggunakan desain kualitatif dengan metode wawancara mendalam kepada  4-6 informan pada setiap kabupaten yang terdiri dari petugas di dinas kesehatan kabupaten, puskesmas, Badan Perencanaan dan Pembangunan Daerah (Bappeda), serta pemerintah daerah bagian kesejahteraan rakyat (Kesra). Kegiatan dilakukan pada bulan Maret 2018-Mei 2019. Kabupaten di Kawasan Bukit Menoreh telah melakukan kerjasama dan pertemuan lintas wilayah dalam menanggulangi malaria. Meskipun mempunyai kendala yang berbeda-beda dari segi SDM, dana, sarana pra sarana, secara umum peran lintas program berupa kerjasama dalam pelaksanaan kegiatan yang dilaksanakan bersama-sama. Lintas sektor yang terlibat belum banyak yang terlihat pada pertemuan, konsolidasi, dan perencanaan. Masyarakat dari ketiga lokasi berperan dalam kebersihan lingkungan, surveilans migrasi. Magelang lebih dahulu aktif melakukan kerjasama lintas program dan lintas sektor serta peran serta masyarakat dibandingkan Kulonprogo dan Purworejo sehingga dapat lebih dahulu memperoleh sertifikat eliminasi malaria. Saat ini kegiatan kerjasama lintas program dan sektor di kabupaten Magelang melemah. Sedangkan, Kulonprogo dan Purworejo telah aktif melakukan kerjasama lintas program dan lintas sektor serta peran serta masyarakat. Masyarakat sudah mempunyai kesadaran dalam pelaksanaan surveilans migrasi malaria.  

Marrying out: Exploring Dimensions of Cross-National Marriages among Qataris

2020 ◽  
Author(s):  
Sanaa Taha Alharahsheh ◽  
◽  
Feras Al Meer ◽  
Ahmed Aref ◽  
Gilla Camden
Keyword(s):  
Social Transformation ◽  
Social Changes ◽  
Daily Lives ◽  
Marriage Patterns ◽  
The Past ◽  
The World ◽  
Petroleum Resources ◽  
National Boundaries ◽  
And Migration ◽  
Cross National

In an age of social transformation characterized by globalization, wireless communication, and ease of travel and migration, more and more people around the world are marrying across national boundaries. This has occurred worldwide with the Gulf Cooperation Council (GCC) as no exception to this trend. As with the rest of the GCC, Qatar has witnessed remarkable social changes because of the discovery of petroleum resources that have affected the daily lives of people within Qatar in myriad ways. This includes marriage patterns, whereby cross-national marriages (marriages with non-Qataris) have shown a marked increase during the past few years, reaching 21% of total Qatari marriages in 2015 compared with only 16.5% in 1985.

scholarly journals Understanding the Motivations Influencing Ecological Boycott Participation: An Exploratory Study in Viet Nam

2018 ◽  
Vol 10 (12) ◽  
pp. 4786
Author(s):  
Thanh Nguyen ◽  
Hai Ngo ◽  
Pham Ngo ◽  
Gi-Du Kang
Keyword(s):  
Southeast Asia ◽  
Exploratory Study ◽  
Meaning In Life ◽  
Viet Nam ◽  
Environmentally Sustainable ◽  
The Past ◽  
Health Consciousness ◽  
The World ◽  
Valid Knowledge ◽  
Depth Interviews

Over the past years, the world has witnessed the growth of ecological boycotts and its impact is increasing leading to the need to better understand this field. Following this movement, Viet Nam, located in Southeast Asia has also swiftly been paying attention to ecological concerns, which have resulted in a variety of ecological boycotts in recent years. While motivations for economic, religious, social, and political boycotts have previously been investigated, the motivations for participation in ecological boycotts have not yet been considered appropriately. This study highlights that a means-end chain (MEC) theory provides an influential method which helps reveal the motives that drive consumers to participate in the ecological boycott in Viet Nam. Processing several in-depth interviews of 60 Vietnamese boycotters and performing MEC analysis, results have shown five major motivations for participation in ecological boycotts, comprising environmentally sustainable consciousness, health consciousness, self-enhancement, meaning in life, and security. The findings are expected to contribute towards both academic aspects (additional understanding related to ecological boycott) and practical aspects (providing valid knowledge for organizers of boycotts and targeted companies to evaluate the ecological boycott and determine factors that can be modified).

scholarly journals Evaluasi Sistem Informasi Kesehatan di Provinsi Jawa Tengah Dalam Rangka Penguatan Sistem Informasi Kesehatan Nasional

2016 ◽  
Vol 4 (3) ◽  
pp. 222-231
Author(s):  
Endah Sri Lestari ◽  
Sutopo Patria Jati ◽  
Aris Puji Widodo
Keyword(s):  
Information System ◽  
Health Information ◽  
Government Regulation ◽  
Assessment Tool ◽  
Health Information System ◽  
Research Subjects ◽  
District Health ◽  
Central Java ◽  
High Quality Information ◽  
Central Java Province

Evaluasi SIK bertujuan untuk memastikan SIK berjalan secara efisien, mampu mengumpulkan informasi yang relevan dan berkualitas sebagai dasar pengambilan keputusan oleh pemangku kebijakan. Hasil penilaian SIK sangat dibutuhkan dalam meningkatkan kinerja SIK.SIK Provinsi Jawa Tengah merupakan sub sistem dari SIKNAS sehingga pengembangan SIK Provinsi Jawa Tengah akan berpengaruh terhadap penguatan SIKNAS. Tujuan dari penelitian ini adalah untuk mengevaluasi SIK di Provinsi Jawa Tengah dalam rangka Penguatan SIKNAS. Penelitian ini merupakan penelitian deskriptif evaluatif dengan pendekatan kuantitatif dan kualitatif. Subyek penelitian adalah 35 petugas SIK DKK dan enam petugas SIK Dinas Kesehatan Provinsi Jawa Tengah. Pengumpulan data kuantitatif melalui pengisian kuesioner, pengumpulan data kualitatif melalui FGD dan wawancara. Analisis data penelitian dilakukan dengan menggunakan perangkat Evaluasi SIK Provinsi yang merupakan modifikasi dari Assessment Tool HMN Versi 4.00. Modifikasi Assessment Tool HMN Versi 4.00 dilakukan dengan cara menghapus item pertanyaan yang tidak relevan dengan SIK di provinsi dan menambahkan item pertanyaan berdasarkan PP no 46/2016 tentang SIK. Hasil evaluasi terhadap tujuh komponen SIK, empat diantaranya dinilai “ada tapi tidak adekuat” yaitu komponen pengelolaan (54,7%), sumber daya (54,2%), sumber data (58%) dan manajemen data (41,3%). Sementara tiga komponen lainnya dinilai “adekuat”, yaitu komponen indikator (74,3%), produk informasi (71,3%) dan diseminasi dan penggunaan informasi (74,5%).Disimpulkan bahwa secara umum SIK Provinsi Jawa Tengah berada dalam kategori “adekuat”. Untuk meningkatkan pengelolaan SIK di Provinsi Jawa Tengah, direkomendasikan untuk membuat suatu standar tata kelola SIK sebagai acuan pengelolaan SIK di Provinsi Jawa Tengah. Evaluation of Health Information System (HIS) aimed at ascertaining the efficient implementation of HIS that could result relevant and high-quality information to be used as a basis of making a decision by a decision maker. The result of HIS assessment was needed to improve the HIS performance. HIS of Central Java Province was a sub-system of National Health Information System (NHIS) in which the development of HIS there would strengthen the NHIS. The aim of this study was to evaluate HIS in Central Java Province in order to strengthen NHIS. This was a descriptive-evaluative study using quantitative-qualitative approach. Research subjects were 35 HIS officers at District Health Office (DHO) and six HIS officers at Central Java Province Health Office. Quantitative data were collected by filling a questionnaire whereas qualitative data were collected by conducting FGD and indepth interview. Data analysis was performed using a software of Province HIS evaluation that was modified from Assessment Tool HMN version 4.00. Modification of Assessment Tool HMN version 4.00 was performed by deleting questions that were irrelevant with HIS at province and adding questions based on government regulation number 46/2016 about HIS. The results of evaluation of seven components of HIS, four of these seven components indicated “available but inadequate”, namely components of management (54.7%), resource (54.2%), data source (58%), and data management (41.3%). In contrast, three of these seven components were “adequate”, namely components of indicator (74.3%), information product (71.3%), and dissemination and use of information (74.5%). To sum up, generally HIS of Central Java Province was categorised as “adequate”. To improve HIS management in Central Java Province, a standard of HIS management needs to be made as a reference to manage HIS in Central Java Province.

scholarly journals EVALUASI SARANA DAN PRASARANA SOP PELAKSANAAN PROGRAM GEBRAK (GERAKAN BERSAMA AMANKAN KEHAMILAN DAN PERSALINAN) SEBAGAI UPAYA MENURUNKAN AKI DAN AKB DI DESA BANJARDOWO PULO LOR KABUPATEN JOMBANG

2020 ◽  
Vol 6 (1) ◽  
pp. 25-37
Author(s):  
Evi Rosita
Keyword(s):  
Program Implementation ◽  
Action Plan ◽  
Well Being ◽  
Good Health ◽  
Regional Government ◽  
Research Subjects ◽  
District Health ◽  
Main Research ◽  
Implementation Policy ◽  
Depth Interviews

The MDGs ended 2015, and it is continued by the SDGs until 2030. The third Goal for the "Good Health and Well Being" indicator reduced MMR. Indonesia becomes the highest country for Maternal Mortality Rate in the ASEAN region. MMR in Indonesia 2012 reached 359,000 /100,000 KH meanwhile MM in East Java in 2015 reached 89.6 / 100,000 KH. In Jombang Regency in 2017 there were 28 maternal deaths. The action plan for reducing MMR is called GEBRAK program which began in 2016. The aim of the study was to evaluate the implementation of GEBRAK program as an effort to reduce MMR and IMR in Banjardowo Jombang Regency. This research employed qualitative study with in-depth interviews and documentation. The main research subjects were 8 teams (2 students, 2 midwives, 3 cadres, and 2 pregnant women). Supporting informants were 2 people (KGM Head Office and Head of Midwifery Diploma Program). Data was collected by in-depth interviews. Processing and analysis of data used content analysis. The results of the study showed that there was a program implementation policy in Health Office of East Java Province; complete facilities were available, human resources were community based team; budgets from the central and regional government was available; there was no similar, standardized and legalized SOPs; there was no reports written to Jombang Health Office, and the babies and mothers were healthy and safe. Jombang District Health Office is expected to arrange GEBRAK SOP with health education institutions, authorizes SOPs, disseminates SOPs, and monitors evaluations.

scholarly journals Improving Regional Fiscal Capacity in Central Java Province Indonesia

2020 ◽  
Vol 9 (2) ◽  
pp. 136-143
Author(s):  
Shanty Oktavilia ◽  
Fafurida Fafurida ◽  
Yozi Aulia Rahman ◽  
Ririn Bella Silvia
Keyword(s):  
Good Governance ◽  
Secondary Data ◽  
Primary Data ◽  
Public Confidence ◽  
Regional Government ◽  
Fiscal Capacity ◽  
Central Java ◽  
Administrative Efficiency ◽  
Internal And External Factors ◽  
Central Java Province

This study discusses the development of fiscal capacity in Central Java, Indonesia. The purpose of this study is to analyze internal and external factors that increase regional fiscal capacity, and formulate strategies by analyzing internal and external elements to obtain four alternative strategies namely 'strength - opportunity' strategy, 'strength - threat' strategy, 'weakness - opportunity' strategy and Strategy for 'weaknesses - threats'. This study uses secondary data to analyze indicators of regional fiscal capacity and primary data collected through focused discussions, to analyze strategies. The results of the analysis indicate that there are several main strategies to increase regional fiscal in Central Java Province, namely the program of intensification and extensification of regional taxes; improving the quality of human resources with special competencies in the field of taxation; synergy and internal coordination between regional government institutions; improvement of the supervision system for taxpayers; realizing clear and legal regional regulations, simplifying the mechanism for managing investment licenses in Central Java and optimizing regional revenues through modernizing the collection of taxes and levies by utilizing technology. Modernization of increasing regional fiscal capacity will encourage the achievement of equitable regional revenue, increase public participation, administrative efficiency, consistent law enforcement, and improve the level of public confidence in the implementation of good governance.

scholarly journals PENGARUH USIA DAN JENIS KELAMIN PADA KEPATUHAN PASIEN DIABETES MELITUS MENGGUNAKAN OBAT ANTIDIABETES DI PERUM KETAPANG SOKARAJA KULON

2019 ◽  
Vol 10 (2) ◽  
pp. 76-81
Author(s):  
Ikhwan Yuda Kusuma
Keyword(s):  
Drug Information ◽  
Third Place ◽  
Chi Square ◽  
The Third ◽  
Central Java ◽  
The World ◽  
Chi Square Test ◽  
Survey Results ◽  
Central Java Province ◽  
Diabetes Melitus

ABSTRACT The WHO survey results show that the number of DM patients in Indonesia is ranked the 4th largest in the world. DM causes death by 5% every year. Deaths from DM are expected to increase by 50% in the next ten years. The results of the 2007 Central Java RISKESDAS showed that the prevalence of DM in Central Java province was 0.8% and overall was 1.3%. The highest prevalence is found in Cilacap Regency (3.9%), second place is Tegal City Regency (3.1%), for the third place is Surakarta (2.8%), fourth place is Pemalang (2.1%), and fifth place is occupied by Banyumas (1.9%) (Ministry of Health, 2009). This study used an experimental design by treating the group of cases. The research instruments in this study were interview guides about the number of remaining antidiabetic drugs to check the compliance and MMAS questionnaires that had been validated and translated into Indonesian versions (Setyaningsih, 2013). The results of data analysis using the Chi-Square test were obtained p = 0.220 (p> 0.05) based on the MMAS questionnaire, this indicates that this indicates that this study of age has a significant influence on the adherence of antidiabetic use in DM patients in Perum Ketapang Sokaraja Kulon.   Keywords: Age, Diabetes Mellitus, Drug Information          

scholarly journals Moral Value and Character Building Education in Folklore from Central Java “Timun Mas”

2021 ◽  
Vol 9 (1) ◽  
pp. 85
Author(s):  
Dilla Dwi Nanda ◽  
Betty Simbolon ◽  
Friska Afriana Damanik ◽  
Yenita Br Sembiring
Keyword(s):  
Character Education ◽  
Moral Values ◽  
Hard Work ◽  
Moral Value ◽  
Descriptive Research ◽  
The Past ◽  
Central Java ◽  
The World ◽  
Qualitative Descriptive ◽  
Character Building

Folklore is a story that originated in society and developed in society in the past which played an important role in the development of children's character learning in the form of moral values. The purpose of this study was to explain the moral values contained in folklore to improve character education. This study used a qualitative descriptive research design. Where all the data collected is based on books and other supporting document data. From the discussion of the Timun Mas folklore, there are eight prominent moral values, namely religious values, independent values, curiosity values, hard work values, responsibility values, honesty values, creativity, the value of the spirit of hard work. And from the research results, it can be concluded that the folklore of Timun Mas has many moral values that can be applied in the world of Education to shape character.

scholarly journals The Effect of General Allocation Funds and Local Own-Revenue on Regional Government Expenditure in Central Java Province

2021 ◽  
Vol 2 (1) ◽  
pp. 257-266
Author(s):  
Samsul Afif Rahula ◽  
Prasetyo Ari Bowo
Keyword(s):  
Central Government ◽  
Time Series Data ◽  
Government Expenditure ◽  
Series Data ◽  
Regional Government ◽  
Significant Positive Effect ◽  
Central Java ◽  
High Dependency ◽  
Positive Effect ◽  
Central Java Province

The implementation of regional autonomy indirectly requires regions to be independent, the level of independency in Central Java which is measured by the ratio of Local Own-source Revenue to total regional revenue of 18.2%, which is the lowest compared to other regions in Java in the 2015-2018 period. Central Java's low independency is in line with its dependency on transfers from the central government, particularly the general allocation fund of 40%. Low independency and high dependency is due to the lack of ability of Local Own-source Revenue to meet regional expenditures and the large role of general allocation fund in meeting these shortages. This study aims to analyze the effect of general allocation funds and local own-source revenue on regional expenditures. This study uses a quantitative method with panel data combination of cross-section data from 35 districts/cities in Central Java Province and time-series data for the period 2016-2018. The analytical method used is multiple linear regression. The results of this study indicate that the general allocation fund has a significant and more dominant positive effect on regional expenditures and also local own-source revenue shows a significant positive effect on regional expenditures, which means that the greater the value of local own-source revenue and general allocation fund, the greater the value of regional expenditures. Simultaneously, general allocation funds and local own-source revenue have a significant positive effect on regional expenditures.

scholarly journals The Existence of Post Reform Agricultural Extension Institutional

2019 ◽  
Vol 2 (3) ◽  
pp. 495-511
Author(s):  
Devie Purwitasari
Keyword(s):  
Data Analysis ◽  
Qualitative Method ◽  
Agricultural Extension ◽  
Primary Data ◽  
Institutional Changes ◽  
Central Java ◽  
Document Collection ◽  
The Impact ◽  
Depth Interviews ◽  
Central Java Province

The purpose of this study is to analyze the existence of agricultural extension institutions in Central Java Province. The variables used include institutional changes and the impact of institutional changes. The method of data analysis in this study is a descriptive qualitative method with the model of Miles and Huberman with the validity test of triangulation data. The types of data used are primary data from the Agriculture and Plantation Office of Central Java Province, the Office of Environment and Forestry of Central Java Province, the Semarang City Fisheries Office and Farmers in Central Java Province. Retrieval of data through in-depth interviews, document collection, and documentation. The results showed that institutional change was very dynamic since the formation of the institution. Institutional changes occur because of the evolution of laws and their forced nature. Therefore the institution of agricultural extension does not exist. However, so far the community is still getting a good impact from the extension activities because institutional changes do not reduce the performance of extension workers in the community. It's just that extension workers have not been intensive because the numbers are very minimal. This is overcome by the instructor by making a priority when conducting counseling. Tujuan penelitian ini adalah untuk menganalisis eksistensi kelembagaan penyuluhan pertanian di Provinsi Jawa Tengah. Variabel yang digunakan meliputi perubahan kelembagaan dan dampak perubahan kelembagaan. Metode analisis data dalam penelitian ini adalah metode deskriptif kualitatif dengan model Miles dan Huberman dengan uji keabsahan data triangulasi. Jenis data yang digunakan adalah data primer dari Dinas Pertanian dan Perkebunan Provinsi Jawa Tengah, Dinas Lingkungan Hidup dan Kehutanan Provinsi Jawa Tengah, Dinas Perikanan Kota Semarang dan Petani di Provinsi Jawa Tengah. Pengambilan data melalui wawancara mendalam, pengumpulan dokumen, dan dokumentasi. Hasil penelitian menunjukkan bahwa perubahan kelembagaan sangat dinamis sejak dibentuknya kelembagaan. Perubahan kelembagaan terjadi karena evolusi undang-undang dan sifatnya dipaksakan. Oleh karena itu kelembagaan penyuluhan pertanian sudah tidak eksis. Namun, sejauh ini masyarakat masih tetap mendapatkan dampak baik dari kegiatan penyuluhan karena perubahan kelembagaan tidak mengurangi kinerja penyuluh di masyarakat. Hanya saja penyuluh belum intensif karena jumlahnya sangat minim. Hal ini diatasi oleh penyuluh dengan membuat prioritas saat melakukan penyuluhan.

scholarly journals IMPLEMENTATION OF POLYCHRONICITY BEHAVIOR IN FRONTLINE EMPLOYEES PT. TAMAN WISATA CANDI BOROBUDUR

2019 ◽  
Vol 2 (2) ◽  
pp. 119-126
Author(s):  
Rian Andriani ◽  
Nur Hawai Sembiring
Keyword(s):  
Qualitative Research ◽  
Education Level ◽  
Frontline Employees ◽  
Main Obstacle ◽  
Central Java ◽  
Excellent Service ◽  
The World ◽  
The City ◽  
Service Factors ◽  
Central Java Province

ABSTRAKCandi Borobudur merupakan candi atau kuil Buddha terbesar di dunia berbentuk tumpukan stupa dengan tinggi 42 meter dan memiliki relief dengan panjang lebih dari 1 kilometer yang terletak di Kota Magelang, provinsi Jawa Tengah yang dikelola oleh PT. Taman Wisata Candi Borobudur. Candi Borobudur tidak hanya menjadi tempat ibadah namun menjadi tempat wisata sejarah yang di kelola oleh PT. Taman wisata Candi Borobudur, Prambanan dan Ratu Boko. Faktor tersebut yang menuntut manajemen Candi Borobudur untuk memberikan service excellent kepada pengunjung, terutama pada divisi frontline yang berinteraksi langsung dengan pengunjung. Upaya memaksimalkan faktor service exellent melalui karyawan frontline dapat dilaksanakan dengan memiliki polychronicity behavior. Peneliti menggunakan metode penelitian kualitatif deskriptif dalam penelitian ini untuk mengetahui efektivitas polychronicity behavior dalam meningkatkan kualitas service exellent. Melalui observasi yang mendalam, peneliti mendapatkan hasil temuan bahwa sebagian besar karyawan Frontline mampu menjalankan polychronicity behavior. Kendala utama dalam pelaksanaan polychronicity behavior adalah faktor usia dan tingkat pendidikan karyawan frontline. Kata Kunci: polychronicity behavior, karyawan frontline, candi Borobudur IMPLEMENTATION OF POLYCHRONICITY BEHAVIOR IN FRONTLINE EMPLOYEES PT. TAMAN WISATA CANDI BOROBUDUR  ABSTRACTBorobudur Temple is the largest Buddhist temple in the world in the form of a pile of 42 meters high stupa and more than 1 kilometer long relief located in the city of Magelang, Central Java province. Borobudur Temple is not only a place of worship but a historical tourist place managed by PT. Borobudur Temple tourism park, besides Prambanan and Ratu Boko. This factor demands the management of Borobudur Temple to provide excellent service to visitors, especially in the frontline division that interacts directly with visitors. Efforts to maximize exellent service factors through frontline employees can be implemented by having a polychronicity behavior. The researcher used descriptive qualitative research methods in this study to determine the effectiveness of polychronicity behavior in improving exellent service quality. Through in-depth observation, the researchers obtained findings that most Frontline employees were able to carry out polychronicity behavior. The main obstacle in the implementation of the polychronicity behavior is the age and education level of frontline employees.Keywords: polychronicity behavior, frontline employees, Borobudur temple

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