scholarly journals Measuring Outcomes of Digital Transformation in Public Administration: Literature Review and Possible Steps Forward

2021 ◽  
Vol 14 (1) ◽  
pp. 61-86
Author(s):  
Elena Dobrolyubova
Keyword(s):  
Public Administration ◽  
Digital Transformation ◽  
Public Officials ◽  
Digital Government ◽  
Governance Indicators ◽  
Social And Economic Development ◽  
Actual Use ◽  
Measuring Outcomes ◽  
The Eu ◽  
Government Development

Abstract Digital transformation is the modern mainstream of social and economic development promising significant digital dividends to citizens and businesses worldwide. The theory highlights the importance of digitalization for optimizing the public value of government services for citizens; however, despite the high enthusiasm about the prospects of digital transformation in public administration, there is little literature on measuring actual benefits this process might provide to all stakeholders concerned. While some recent research suggests high correlation between governance indicators and e-government development, the causality between the two is not confirmed statistically for most public administration indicators. International indices used to measure government digitalization (such as the UN E-Government Development Index) often concentrate only on e-services and are based on measuring the availability rather than the actual use or quality of such modes of service delivery; they concentrate more on measuring G2C and, to some extent, G2B interactions and often omit the effects of digitalization for the G2G and G2E dimensions. The EU Digital economy and society index (DESI) is one of the most advanced cases for measuring the progress of digitalization in the EU, but even in this case the costs of digitalization and potential risks of digital government are not fully accounted for. The paper provides an extensive review of theoretical and practical approaches to measuring government digitalization, identifies key limitations and proposes some steps for enhancing the existing practices. The paper argues that government digital transformation should not be performed for its own sake but should be a means for raising effectiveness and efficiency of public administration. Therefore, both benefits and risks of digital transformation of performing all core government functions for various stakeholders (citizens, businesses, government itself, and public officials) should be accounted for.

Digital Transformation of Public Administration Based on Competence Models

2021 ◽  
Vol 27 (3) ◽  
pp. 183-189
Author(s):  
L. V. Vatlina
Keyword(s):  
Public Administration ◽  
Digital Transformation ◽  
Public Officials ◽  
Digital Government ◽  
Administration System ◽  
Digital Platforms ◽  
The Public ◽  
Analysis And Synthesis ◽  
Reducing Costs

Aim. The presented study aims to determine the peculiarities of introducing digital tools in public administration using different types of competencies.Tasks. The author describes major prerequisites for the transformation of the public sector in the context of digitalization; analyzes modern digital technologies and the mechanism of their implementation in public services using digital platforms, assesses their role, and identifies obstacles to the digital transformation of public administration.Methods. This study uses general scientific methods, such as the monographic method, analysis and synthesis, induction and deduction, description, and applied methods of structural, systems, and comparative economic analysis.Results. Digital transformation of the public administration system changes the understanding of management from management as execution of functions to management as a network of  relationships between the state and its citizens. Reformation of the public administration model based on the implementation of digital solutions forms the new public administration concept. However, the results of the public administration system’s reformation using digital platforms are ambiguous and require study. One of the main obstacles to the formation of a “digital government” is the lack of competent specialists and qualified personnel skilled in the field of  information technology (IT), Internet of Things, artificial intelligence, etc. These and other technologies are vital for the formation of a high-quality public administration system. Furthermore, the new information reality places increased demands on the skills of modern public officials, whose level of competence largely determines the quality of management. This study identifies and analyzes the necessary competencies of employees involved in the public administration system at different levels.Conclusions. Over time, digital transformation of public administration will become more evident and meaningful. It can be assumed that digitalization will make it possible to leave behind subjective decisions of individual public officials, improving the quality of provided services and reducing costs as much as possible. Digital transformation of public administration is not limited to the automation and optimization of some processes in the execution of public functions, as it also involves the implementation of modern information and communication technology (ICT) systems to improve the quality of the public administration system as a whole.

Justice in Automated Administration

2020 ◽  
Vol 40 (4) ◽  
pp. 708-736
Author(s):  
Joe Tomlinson
Keyword(s):  
Decision Making ◽  
Public Administration ◽  
Coming Of Age ◽  
Digital Transformation ◽  
Future Application ◽  
Public Officials ◽  
Experimental Phase ◽  
The Uk ◽  
Automated Decision Making ◽  
The Eu

Abstract— Public administration has, for some time now, been undergoing a digital transformation. Part of this change is the replacement of human public officials with automated decision-making systems. Beyond its immediate social and political significance, the EU Settlement Scheme—the mechanism established to allow EU citizens to remain resident in the UK after Brexit—represents the coming of age of a new template for automated administration. Understood in its context, this template raises foundational questions about the nature of administrative justice in the emerging digital state. This template, while it has various potential advantages, is essentially half-baked, contains significant risks without sufficient safeguards and requires revision before its suggested wider future application becomes a reality. Amendments to the template ought to be framed by reference to the precautionary principle, as this would continue to make for efficient implementation of policy while better protecting individuals in this experimental phase of automated administration.

Digital Transformation as a Way to Improve Public Administration

2020 ◽  
Vol 8 ◽  
pp. 48-53
Author(s):  
I. I. Zedgenizova ◽  
◽  
I. V. Ignatieva ◽  
Keyword(s):  
Public Administration ◽  
Relevant Information ◽  
Digital Economy ◽  
Digital Transformation ◽  
Digital Government ◽  
Dynamic Development ◽  
Modern Technologies

The relevance of the article is due to the dynamic development of modern technologies and the transition of state bodies to a digital way of exchanging legally relevant information. The purpose of the article is a brief overview of the problems associated with the regulation of the digital economy in the direction of «Digital government», as well as approaches to their solution.

scholarly journals Digital transformation in Public Administration: from E-Government to Digital Government

2021 ◽  
Vol 2 (1) ◽  
pp. 29-46
Author(s):  
Ana Cristina Aguilar Viana Viana
Keyword(s):  
Public Administration ◽  
Evolutionary Process ◽  
Digital Transformation ◽  
The State ◽  
Open Government ◽  
Digital Government ◽  
Digital Revolution ◽  
Key Issues

The digital revolution impacts public administration and gradually transforms the activities provided by the State. Challenges arise as technologies improve. The article proposes explore the path of ICTS use in the state organizational sphere, examining from the initial conception of e-Government to the most recent works alluding to digital government. The work is descriptive and logical-deductive. First, the foundations of e-Government are examined, with their classifications, identifications, and types of interaction. Second, the ideas and proposals of open government will be discussed. Then, the concept of digital government is explored with its key issues. Finally, the evolutionary process of digital transformation in public administration is outlined.

scholarly journals Current trends in the digital transformation of public administration in Ukraine: the legal aspect

2020 ◽  
Vol 8 (1 SI) ◽  
pp. 139-141
Author(s):  
Viktor Shcherba
Keyword(s):  
Public Administration ◽  
Legal Aspect ◽  
Digital Transformation ◽  
The State ◽  
Main Trend ◽  
Digital Government ◽  
State Budget ◽  
Administrative Services ◽  
State Institutions ◽  
Digital Development

The report identifies the development of e-government in Ukraine as the main trend in the transition to digital government. It is noted that the digital transformation helps to increase the efficiency of providing administrative services to citizens and reduce their cost and generally leads to savings in the state budget. It is claimed that Ukraine is gradually bringing its current regulations in the field of digital transformation in line with European legislation in three areas. The importance of creating state institutions in Ukraine, the activities of which are aimed at the digital development of the state, is emphasized. It is proposed to supplement the principles of the state policy of digital development in Ukraine in order to overcome the negative trends that arise in the process of digital transformation of society. It is concluded that Ukraine has all the conditions for the transition of public administration to a higher technological level of development.

scholarly journals DIGITAL TRANSFORMATION OF PUBLIC ADMINISTRATION: MAIN TRENDS AND NEW OPPORTUNITIES

2021 ◽  
Vol 230 (4) ◽  
pp. 223-229
Author(s):  
I.I. SMOTRITSKAYA ◽  
Keyword(s):  
Public Administration ◽  
Digital Transformation ◽  
Point Of View ◽  
Digital Government ◽  
Strategic Development ◽  
Administration System ◽  
The Public ◽  
The Creation

The article reveals the main trends of digital transformation in the field of public administration. The priorities of digitalization of public administration are considered, including the creation of a digital government and the achievement of" digital maturity " of the public administration system by 2030. The characteristics of digital transformations are given from the point of view of improving the efficiency and quality of public administration, the possibilities of digitalization for the development of a public administration model capable of comprehensively solving macroeconomic problems of the country's strategic development are determined.

scholarly journals Innovation Development of Public Administration: Management and Legislation Features

2020 ◽  
pp. 87-94 ◽  
Author(s):  
Vitalii Kondratenko ◽  
Olena Okopnyk ◽  
Linda Ziganto ◽  
Aleksy Kwilinski
Keyword(s):  
Public Administration ◽  
Innovation Policy ◽  
Least Square ◽  
Innovation Development ◽  
The Public ◽  
Governance Indicators ◽  
Regulation Policy ◽  
The Government ◽  
The Impact ◽  
The Eu

The paper deals with the analysis of the impact of public administration on the innovation development. With purposes to identify the main scientific directions of analysis among the scientific community, the authors did the bibliometric study. For the reviews, the authors selected 1167 papers which indexing in Scopus. For the visualising the findings of bibliometric analysis, the VOSviewer was used. The results allow allocating 10 clusters of scientific directions which analysed the issues of innovations and public administrations. The first most significant clusters could «innovation» analysed the efficiency of the public administration through the effectiveness of innovation implementation. The second clusters connected with the government innovation policy and located close to the first clusters. The third cluster «public administration» involved 40 items and 4699 links. The scientists with Italian and American affiliations had the most significant shares of papers. At the same time, the European funding allocated the most significant share of financing such research. The hypothesis of the investigation was checking the linking between levels of innovation development and countries’ rating on the efficiency of public administration using the correlation analysis and least square model. For the checking hypothesis, the authors used the software EViews11. The authors analysed the Worldwide Governance Indicators as the base indicators for the assessment of public administration efficiency. For the analysis, the authors used data for EU countries and Ukraine. As Ukraine has started the integration process, the Ukrainian policy should be synchronised with the EU. The findings proved the correlation between variables. Thus, the increasing of government efficiency and the rule of law lead to increasing by 0,094 and 0,043 points the level of innovation development of the country corresponding. At the same time, the increasing regulation policy provoke the increase of innovation development by 0,08 points. The less impact had the variables as follows: sustainability competitiveness of the country and volume of expenditure on research and development. After analysis of the empirical data, the reviews of the management and legal instruments was done. Considering the EU experience, the authors identified the system of tools which lead to increasing of public administration efficiency as follows: legislation on property rights, anti-corruption directives, digitalisation of government authorities at all levels. For the future investigation, the time and range of the countries should be extended. Keywords governance, management, law, property right, innovation.

scholarly journals Sustainable Consumption and Production: Exploring the Links with Resources Productivity in the EU-28

2020 ◽  
Vol 12 (21) ◽  
pp. 8760 ◽  
Author(s):  
Gustavo Pineiro-Villaverde ◽  
María Teresa García-Álvarez
Keyword(s):  
Public Administration ◽  
Development Policy ◽  
Raw Materials ◽  
Sustainable Consumption ◽  
Public Works ◽  
Policy Makers ◽  
Social And Economic Development ◽  
Sustainable Consumption And Production ◽  
The Eu

In the framework of the European Union’s Sustainable Development Policy, the promotion of sustainable consumption and production patterns has been a key issue. The explanation is given by their capacity to address social and economic development within the carrying capacity of ecosystems and decoupling economic growth from environmental degradation. The EU has established an extensive range of proposals on sustainable consumption and production (SCP), which include an energy- and resource-efficient economy, circular economy, waste prevention and recycling, among others. This paper contributes, by using both factorial and regression analysis, to the identification of fundamental constructs that define SCP in the EU-28, their links with resource productivity and the role of governments and enterprises in its improvement by means of investment in research, development and innovation over the period 2001–2018. Some recommendations to policy-makers are proposed in the paper in order to take actions directly on SCP, such as promoting the use of recycled raw materials in public works, or imposing the need for Ecolabel certification to contract with public administration.

scholarly journals Transformation of public administration in digital conditions: world experience, prospects of Ukraine

2020 ◽  
Vol 10 (2) ◽  
pp. 76-89
Author(s):  
Svіtlana Bondarenko ◽  
Iryna Liganenko ◽  
Viktoriya Mykytenko
Keyword(s):  
Public Administration ◽  
Predictive Analytics ◽  
Online Communication ◽  
Digital Technologies ◽  
Radical Change ◽  
Digital Economy ◽  
Digital Transformation ◽  
The Internet ◽  
Digital Government ◽  
The World

The purpose of the article is to highlight the main aspects of the transformation of public administration in the context of digitalization. It is established that digitalization is not a new model of public administration. It is proved that digital technologies as a tool for implementing the strategy of modernization of public administration, determine the main directions of change. It is proved that in the conditions of digital economy there is a transformation of the concept of public administration – in service. Digital transformation leads to a radical change in approaches to the organization of government with the use of digital technologies and algorithms. Digital technologies create opportunities for a completely different type of interaction between participants – in online communication. The basis for this nature of interaction is platform. To analyze the concept of digital transformation in public administration, the main stages of digitization are identified: digitization of processes, in which the introduction of traditional digital technologies to improve the efficiency of government, data management; e-government, which involves the introduction of digital technologies, especially based on the use of the Internet, to improve public administration; digital government, in which the latest generation of digital technologies (such as the Internet of Things, artificial intelligence, predictive analytics) allow to take into account the preferences of users in shaping the composition of services provided and the procedures associated with their receipt. A study of the main trends in the digitalization of the economy and public administration of Ukraine. Peculiarities of digitalization and transformation of public administration of the world are considered. Ukraine has developed “Concept for the development of the digital economy and society of Ukraine for 2018-2020” (Cabinet of Ministers of Ukraine, 2018). However, according to the results of the analysis, Ukraine has a low level of readiness for digitalization. In the UN ranking of e-government development in 2018, Ukraine ranked 82 nd. Ukraine is characterized by an insufficient level of infrastructural support for public administration transformation. Thus, the coverage of high-quality Internet communication does not cover the entire territory of Ukraine and, as a result, reduces the rate of development of the digital economy. The analysis of the most successful countries of the world showed that the level of digitalization is directly dependent on the level of economic development of the country, infrastructure. The transformation of public administration in the context of digitalization will affect, first of all, the quality of public administration services, improving communication, reducing the cost of maintaining public administration, additional opportunities for businesses and citizens to receive services.

RUSSIA IN THE ELECTRONIC GOVERNMENT DEVELOPMENT INDEX (EGDI-2020)

2021 ◽  
Author(s):  
Галина Николаевна Гродская ◽  
Денис Сергеевич Меркулов
Keyword(s):  
Sustainable Development ◽  
Digital Transformation ◽  
Electronic Government ◽  
Digital Government ◽  
The Sustainable Development ◽  
Global Trends ◽  
Development Index ◽  
Government Development

Цифровая трансформация в настоящее время является важнейшей частью устойчивого развития многих стран. Пандемия закрепила роль цифрового правительства и ускорила цифровизацию государственного управления. В статье рассматриваются динамика позиций России в рейтинге EGDI, а также глобальные тенденции в области развития электронного управления. Digital transformation is now an essential part of the sustainable development of many countries. The pandemic has cemented the role of digital government and accelerated the digitalization of government. The article examines the dynamics of Russia's positions in the EGDI ranking, as well as global trends in the development of e-government.

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