scholarly journals Analisis Kinerja Bagian Pengaduan Masyarakat Sekretariat Jenderal DPR RI

2015 ◽  
Vol 31 (1) ◽  
pp. 167
Author(s):  
Tulus Santoso ◽  
Teguh Kurniawan
Keyword(s):  
Human Resources ◽  
Human Resource ◽  
House Of Representatives ◽  
Qualitative Approach ◽  
Field Observations ◽  
The Public ◽  
And Performance ◽  
General Secretariat

This study discusses about the performance of the Public Complaints Section, Secretariat General of the House of Representatives in managing the delivery process of public aspirations and complaints. To deepen the analysis, this research incorporates the concepts of organization, bureaucracy, and performance. This study applies a qualitative approach with descriptive type of writing. This study collects data through literature studies, interviews, and field observations. This study reveals that the Public Complaints Section has problems in terms of quantity and quality of human resource analysts. Public Complaints Section is neither effectively nor efficiently able to manage complaints and aspirations of the community. This makes the performance of Public Complaints Section underperformed. Finally, this study recommends that the General Secretariat of Parliament has to optimize the quantity and quality of human resources in the Public Complaints Section. Furthermore, members of the House of Representatives are expected to involve in empowering the section.

scholarly journals PENGARUH KUALITAS SUMBER DAYA MANUSIA DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI DAN DAMPAKNYA TERHADAP EFEKTIFITAS ORGANISASI PADA BAGIAN KESEJAHTERAAN RAKYAT SEKRETARIAT DAERAH KABUPATEN KARAWANG

BUANA ILMU ◽  
2018 ◽  
Vol 2 (1) ◽  
Author(s):  
Yeni Maryani
Keyword(s):  
Human Resources ◽  
Human Resource ◽  
Organizational Effectiveness ◽  
Work Motivation ◽  
Employee Performance ◽  
The Public ◽  
Result Show ◽  
The Impact ◽  
Motivation To Work

ABSTRACT Influence of the quality of Human Resource and motivation to work the Performance of employees and the Impact on the effectiveness of the organization of the people’s welfare regional secretariat District Karawang. the Purpose of this study to obtain empirical evidence and found the clarity of the phenomenon and conclusions about the influence of Quality of Human Resources and Work Motivation Against Employee Performance and Its Impact on Organizational Effectiveness in the Public Welfare Section Karawang District Secretariat. Basedon data analysis, it indicates regression equation Z = 0,35 X1 + 0,62 X2 + 0,889 Y + ԑ1 + ԑ2. The result show that the quality of human resource, motivation to work and the performance of employees perform positive and significant effect on effectiveness of the organization. Determination test indicates that the value of adjusted R square is 0,79 which means that 79%quality of human resource and motivation to work. Meanwhile, 21,1% is affected by other variables which are not investigated in this research Keywords : Quality of Human Resources, Motivation, employee performance and organizational effectiveness

Influencing public sector performance: studying the impact of ability-, motivation- and opportunity-enhancing human resources practices on various performance outcomes in the public sector

2015 ◽  
Vol 83 (4) ◽  
pp. 717-737 ◽  
Author(s):  
Brenda Vermeeren
Keyword(s):  
Resource Management ◽  
Public Sector ◽  
Human Resources ◽  
Human Resource Management ◽  
Human Resource ◽  
Performance Outcomes ◽  
Management Performance ◽  
The Public ◽  
And Performance ◽  
Insight Into

Background In response to recent calls in the literature to decompose both the human resources system and performance, this study has examined the effects of ability-, motivation- and opportunity-enhancing human resources practices on the effectiveness, efficiency and fairness of public organizations, with job satisfaction considered as a mediating variable. Aim Insights from Human Resource Management and performance research, mostly conducted in the private sector, have been combined with public management literature in order to gain insight into the Human Resource Management–performance relationship in the public sector. Method Regression analysis with a bootstrapping method was used to test the mediating effects. Results The analysis showed that the three human resources components heterogeneously impact upon the three performance outcomes. Further, the results showed that ability-enhancing and opportunity-enhancing human resources practices are more strongly related to performance outcomes than motivation-enhancing human resources practices. Conclusion Decomposing Human Resource Management and performance provides greater insight into the Human Resource Management–performance relationship. Points for practitioners The results show that investing in Human Resource Management positively influences performance outcomes. Moreover, our results show that various aspects of public performance require different human resources approaches. Investing in ability-enhancing human resources practices seems to be particularly relevant if one wants to enhance effectiveness. All the human resources practices, but especially ability-enhancing ones, are relevant to enhancing efficiency. However, investing in motivation-enhancing human resources practices seems to make little sense if one is seeking to enhance fairness.

scholarly journals ANALISIS POTENSI, REALISASI DAN KINERJA ORGANISASI PENGELOLA ZAKAT BAZNAS TULUNGAGUNG.

2021 ◽  
Vol 21 (01) ◽  
pp. 42-64
Author(s):  
Muhammad Aswad ◽  
Mulia Ardi
Keyword(s):  
Economic Growth ◽  
Human Resources ◽  
Qualitative Methods ◽  
Capita Income ◽  
Per Capita Income ◽  
Muslim Population ◽  
The Public ◽  
Per Capita ◽  
And Performance

This study aims to measure the potential, realization and performance of BAZNAS Tulungagung. The problem faced by OPZ has not been able to maximize its role as an institution that receives zakat from the community (muzaki), OPZ BAZNAS is demanded to be professional and build trust so that the public trusts and tithes to it. This study measures the nominal potential and the realization of zakat collected by BAZNAS Tulungagung. With descriptive qualitative methods and based on zakat data and analyzed data from BPS, it is found that Tulungagung Regency is an area with a Muslim population (98%) and economic growth of 5%, per capita income of 23 million rupiah, of course it is potential for collecting zakat funds. In this study, it was found that the zakat realization was Rp. 3.719.296.538, - from a potential of Rp. 153.772.822.140, ​​-. This can be analyzed because, (i) muzaki directly pays zakat to mustahik, (ii) muzaki's low trust in zakat management organizations, (iii) the utilization of zakat funds is not optimal, (iv) low understanding of zakat and (v) low quality of human resources (SDM) as amil zakat, the committees who organize zakat. Meanwhile, the distribution performance of BAZNAS Tulungagung is still dominated by charity patterns and partly empowerment in productive businesses.

scholarly journals Pola Penerapan Sistem ‘ngabdi’ yang Dilakukan Pondok Pesantren Bahrul Maghfiroh Malang dalam Konteks Manajemen Sumber Daya Manusia

2020 ◽  
Vol 13 (2) ◽  
pp. 1-13
Author(s):  
Bambang Septiawan ◽  
Muhammad Adib Mawardi ◽  
Muhammad Rizal
Keyword(s):  
Data Analysis ◽  
Human Resources ◽  
Human Resource Development ◽  
Human Resource ◽  
Boarding School ◽  
Qualitative Approach ◽  
Development Theory ◽  
Analysis Technique ◽  
Training Compensation

This study aims to analyze the pattern of implementing the 'ngabdi' system applied to the Bahrul Mahfiroh Islamic Boarding School in the context of HRM. This research is actually focused on the development of human resources in the Islamic boarding school Bahrul Maghfiroh Malang. This is very interesting because there is an integration between pesantren culture and HRM theory which is carried out in the economic and business spheres. In addition, acculturation of human resource development theory and Islamic boarding school culture is also discussed in this study. One of the ways to serve the pesantren is to increase the quality of the output of the students. The method used is a qualitative approach and is included in the descriptive scope because it describes the phenomena that occur in this study. The Miles and Huberman approach model is adopted for the data analysis technique performed. The results prove that 'ngabdi' also applies the HRM theory even though several factors are acculturated with the wisdom of the pesantren itself. In general, the implementation pattern of service in Bahrul Maghfiroh applies the HRM theory starting from recruitment, training, compensation, and termination of employment, although there are modifications according to the needs of the pesantren

scholarly journals FAKTOR-FAKTOR YANG MENGHAMBAT KINERJA PELAYANAN PUBLIK DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA BATAM

Jurnal Niara ◽  
2017 ◽  
Vol 9 (2) ◽  
pp. 92-101
Author(s):  
Riko Riyanda
Keyword(s):  
Human Resources ◽  
Qualitative Approach ◽  
Online Data ◽  
Data Presentation ◽  
Selection Technique ◽  
The Public ◽  
Civil Registration ◽  
The Many ◽  
Online Data Base

Reforms will be able to meet the demands of the public, especially related to the improvement of the quality of public services, but it is still far from reality. Including services are provided by the Department of Population and Civil Registration Batam still not yet optimal. It is characterized by the many complaints from people who are not satisfied with the service that is given by the Department of Population and Civil Registration Batam.The approach used in this study is a qualitative approach. Type of research is descriptive.Methods of data collection is done by observation and documentation, informant selection technique is done by purposive sampling, data analysis performed by data reduction, data presentation and conclusion.The research found that investigators found the constraints of service in terms of Batam City Disdukcapil tangible, asurance and reability still not optimal. The cause is a factor of human resources and infrastructure, and systems that are not transparency. While the factors supporting online data base nationally integrated very helpful in order to avoid double data residence documents.

scholarly journals PENINGKATAN KAPASITAS TENAGA PENDAMPING DALAM PROGRAM EKONOMI KREATIF PADA YAYASAN BINA SURYA MANDIRI

2020 ◽  
Vol 6 (1) ◽  
pp. 117
Author(s):  
Dewi Lola Millenia ◽  
Fortuna Sayyidinaa ◽  
Nadya Aulia Dwi Utami ◽  
Tasya Ameliani
Keyword(s):  
Human Resources ◽  
Human Resource Development ◽  
Human Resource ◽  
Resource Development ◽  
Qualitative Approach ◽  
Development Activity ◽  
Descriptive Qualitative

Human Resources are something that humans are born with. Human resource development itself aims to train the quality of these individuals. One example of training the quality of individuals is the Human Resource Development activity in the handicraft field at the Bina Surya Mandiri Foundation. This study aims: 1) to identify the process of human resources assistances at the Bina Surya Mandiri Foundation, 2) to increase the creativity of the children at the Bina Surya Mandiri Foundation. Apart from increasing the creativity of the children at the Bina Surya Mandiri Foundation, this activity also aims to develop the quality and quantity of Human Resources at the Bina Surya Mandiri Foundation, especially in the field of crafts. This research itself uses a descriptive-qualitative approach which was includes interviews, observation and documentation. This study showed that children at Bina Surya Mandiri Foundation have participated in handicraft activities well, and they hold handicraft activities of course with easy materials so that children at the Foundation can easily participate in these handicraft activities.

scholarly journals Kualitas Pelayanan Izin Mendirikan Bangunan (IMB) Pada Badan Pelayanan Perizinan Terpadu dan Penanaman Modal (BPPTPM) Kabupaten Cianjur Provinsi Jawa Barat

2017 ◽  
Vol 13 (1) ◽  
pp. 41
Author(s):  
Nanang Suparman
Keyword(s):  
Human Resources ◽  
Organizational Structure ◽  
Descriptive Study ◽  
Qualitative Approach ◽  
West Java ◽  
The Public ◽  
Building Permit ◽  
The Government

Public should receive an easy, fast, accurate, and secured services in getting any licenses they need. In order to that, the purposes of this research are to understand how the issue of building permit process is done, reveal the meaning of the whole phenomenon according to the public and the Government, and to know the obstacles or problems faced by BPPTPM Cianjur in West Java as the unit in charge of licensing areas. This research applied descriptive study with qualitative approach. From the results of the analysis, it could be concluded that the quality of licensing which is measured through four (4) dimensions: easiness, speed of service, accuracy, and security had not been going well yet. It happened because of some factors such as: unsolid organizational structure, imbalances of human resources in both quantitative as well as qualitative, inadequate and out of date infrastructure and technology, and complicated procedure.Keywords : BPPTPM, IMB, Quality of ServiceDalam mengurus perizinan, publik seharusnya menerima pelayanan secara mudah, cepat, tepat, dan aman. Tujuan penelitian ini adalah untuk memahami bagaimana proses pelayanan perizinan mendirikan bangunan dilakukan dan mengungkap makna pelayanan menurut publik dan pemerintah dan mengetahui kendala atau permasalahan yang dihadapi BPPTPMKabupaten Cianjur Jawa Barat sebagai penanggung jawab bidang perizinan.Jenis penelitian ini deskriptif dengan pendekatan kualitatif. Dari hasil analisis menunjukkan bahwa kualitas perizinan mendirikan bangunan yang diukur melalui 4 (empat) dimensi yakni dimensi kemudahan, dimensi kecepatan, dimensi ketepatan, dan dimensi keamanan cenderung belum berjalan baik,hal demikian terjadi akibat faktor-faktor kendala yang mempengaruhi antara lain struktur organisasiyang belum solid, ketimpangan sumber daya manusia baik kuantitatif maupun kualitatif,daya dukung infrastruktur dan teknologi perkantoran yang kurang memadai dan tidak up to date, dan kerumitan prosedur yang belum terurai.Kata kunci: Kualitas Pelayanan, IMB, BPPTPM

Penyuluhan Manajemen Sumber Daya Manusia untuk Pengembangan Karang Taruna Kampung Serua Poncol, Sawah Baru, Tangerang Selatan

2020 ◽  
Vol 2 (2) ◽  
pp. 123-127
Author(s):  
Jasmani Jasmani ◽  
Noryani Noryani ◽  
Yossy Wahyu Indrawan ◽  
Reni Hindriari ◽  
Lia Asmalah
Keyword(s):  
Higher Education ◽  
Resource Management ◽  
Human Resources ◽  
Human Resource Management ◽  
Human Resource ◽  
Community Service ◽  
Organizational Goals ◽  
Service Activity ◽  
The Village

Tujuan dari kegiatan pengabdian kepada masyarakat ini adalah untuk memenuhi kewajiban dosen untuk melakukan tridharma perguruan tinggi. Untuk itu sudah menjadi kewajiban bagi dosen berbagi pengetahuan dan wawasan melalui penyuluhan pengembangan manajemen sumber daya manusia agar senantiasa berupaya mencapai tujuan organisasi dengan efektif dan efisien. Dan juga bertujuan Karang Taruna Kampung serua poncol dapat menjalankan fungsi dan perannya secara optimal sehingga mendatangkan manfaat bagi Kampung serua poncol. Pengembangan juga dimaksudkan untuk meningkatkan kualitas sumber daya manusia dalam melaksanakan tugasnya sehingga lebih positif dalam berkontribusi tenaga dan pikiran untuk memajukan Kampung serua poncol.Kata Kunci : Manajemen Sumber Daya ManusiaABSTRACTThe purpose of this community service activity is to fulfill the obligations of lecturers to do tridharma of higher education. For that reason, it has become an obligation for lecturers to share their knowledge and insights through counseling the development of human resource management so that they always strive to achieve organizational goals effectively and efficiently. And also aims at Karang Taruna Kampung Serua Poncol can carry out its functions and roles optimally so that it brings benefits to Kampung Seronc Poncol. The development is also intended to improve the quality of human resources in carrying out their duties so that it is more positive in contributing energy and thoughts to advance the village of all poncol.Keywords: Human Resource Management 

Peningkatan Profesionalisme Pegawai Negeri Sipil Dilihat Dari Sistem Rekrutmen Berbasis Kompetensi

2013 ◽  
Vol 10 (1) ◽  
pp. 49
Author(s):  
Muhammad Ridwan
Keyword(s):  
Human Resources ◽  
Human Resource ◽  
Resource Planning ◽  
Civil Servant ◽  
Civil Servants ◽  
Human Resource Planning ◽  
Vacant Position

Quality of human resources-civil servants, among others, which is determined by the recruitment processof seeking and finding HR activities-civil servant who has the motivation, ability, skills and knowledgerequired to carry out its duties in office. Organizational recruitment as human resource planning must becomprehensive programmed to be able to predict the needs of both quantity and quality as well asplanning professionals. Theoretically, many methods and selection techniques to evaluate applicantsaccording to a vacant position within the organizationKeywords: professionalism, recruitment, competence

scholarly journals MENADŽMENT I PLANIRANJE LJUDSKIH RESURSA / MANAGEMENT AND PLANING HUMAN RESOURCES

2016 ◽  
Vol 11 (1) ◽  
Author(s):  
Biljana Panić ◽  
Jana Cvijić ◽  
Nada Petrović
Keyword(s):  
Resource Management ◽  
Human Resources ◽  
Human Resource Management ◽  
Human Resource ◽  
Management Strategy ◽  
Practical Knowledge ◽  
Human Resources Management ◽  
Organizational Level ◽  
Resources Management

The importance study shows is based on the possibility of a company that through proper human resources management strategy achieved an increase in effectiveness and efficiency, and therefore the productivity of business in the conditions of high competition. Strategic management of human resources is an important part of the sphere of management, and is based on a theoretical - practical knowledge in the field of work psychology. Human resource management can significantly influence the behavior of employees, their attitudes and success. People, their skills, knowledge and information are the characteristic of the each organization and can not be copied. It must be borne in mind that human resource management can fail if the pursuit organitzacija hire the wrong people, or if they are not motivated enough to their employed. Human resources management strategy needs to be aligned with the company’s strategy. Basic objectives and methods of human resource management needs to ensure the success of the company. Human resources management strategy has an important operational and managerial function carried out by managers of human reusrse. Management Strategy managers are determined by the quality of employees and their potential. The objectives of human resources management in the organization is directly related to the individual indicators work and results achieved by the employees. From the quality of motivation and stimulation of employees rise to its productivity, loyalty and quality of work. At the organizational level, human resource management strategy should be aimed at increasing the level of average productivity, improving quality, improving working conditions. Planing human resources is achieved competitive strategy of the organization. All of that contribute the most to employees and their productive possibility.

Sign in / Sign up

Export Citation Format

Share Document