scholarly journals Kualitas Pelayanan Izin Mendirikan Bangunan (IMB) Pada Badan Pelayanan Perizinan Terpadu dan Penanaman Modal (BPPTPM) Kabupaten Cianjur Provinsi Jawa Barat

2017 ◽  
Vol 13 (1) ◽  
pp. 41
Author(s):  
Nanang Suparman

Public should receive an easy, fast, accurate, and secured services in getting any licenses they need. In order to that, the purposes of this research are to understand how the issue of building permit process is done, reveal the meaning of the whole phenomenon according to the public and the Government, and to know the obstacles or problems faced by BPPTPM Cianjur in West Java as the unit in charge of licensing areas. This research applied descriptive study with qualitative approach. From the results of the analysis, it could be concluded that the quality of licensing which is measured through four (4) dimensions: easiness, speed of service, accuracy, and security had not been going well yet. It happened because of some factors such as: unsolid organizational structure, imbalances of human resources in both quantitative as well as qualitative, inadequate and out of date infrastructure and technology, and complicated procedure.Keywords : BPPTPM, IMB, Quality of ServiceDalam mengurus perizinan, publik seharusnya menerima pelayanan secara mudah, cepat, tepat, dan aman. Tujuan penelitian ini adalah untuk memahami bagaimana proses pelayanan perizinan mendirikan bangunan dilakukan dan mengungkap makna pelayanan menurut publik dan pemerintah dan mengetahui kendala atau permasalahan yang dihadapi BPPTPMKabupaten Cianjur Jawa Barat sebagai penanggung jawab bidang perizinan.Jenis penelitian ini deskriptif dengan pendekatan kualitatif. Dari hasil analisis menunjukkan bahwa kualitas perizinan mendirikan bangunan yang diukur melalui 4 (empat) dimensi yakni dimensi kemudahan, dimensi kecepatan, dimensi ketepatan, dan dimensi keamanan cenderung belum berjalan baik,hal demikian terjadi akibat faktor-faktor kendala yang mempengaruhi antara lain struktur organisasiyang belum solid, ketimpangan sumber daya manusia baik kuantitatif maupun kualitatif,daya dukung infrastruktur dan teknologi perkantoran yang kurang memadai dan tidak up to date, dan kerumitan prosedur yang belum terurai.Kata kunci: Kualitas Pelayanan, IMB, BPPTPM

2016 ◽  
Vol 7 (2) ◽  
Author(s):  
Yuanita Iva Maya Singal ◽  
David Paul E. Saerang ◽  
Herman Karamoy

As an institution of supervision Inspectorate have a responsibility to review  the drafting of RKA SKPD. In carrying out the functions of supervision, often found the existence of the expectation gap i.e. a difference of wishes or expectations of stakeholders towards the APIP work with the reality of the work shown by the APIP. Expectations of stakeholders sometimes exceeds what the roles and responsibilities of APIP. This research aims to analyze the expectation gap between APIP and stakeholders (auditee) regarding the role and independence of the APIP in supervision of the preparation of the regional budget in the Government of North Sulawesi province. This study used a qualitative approach by taking the location of research in 5 (five) SKPD on the Government of North Sulawesi province with criteria of informant is APIP in North Sulawesi Province of Inspectorate with experience more than 5 (five) years and auditee has the task drafting of RKA. The results of this study showed that at the role of APIP, there is no an  expectation gap but for the issue of perception the limitation of responsibility of APIP, need to be evaluated especially in things still lacking with regards to his responsibilities include improving the quality of human resources such as the understanding of the regulation and its changes and also their skill. Whereas toward independence, on the issue of the perception of the independence of APIP there is no expectation gap but about the influence of the organizational structure of the role and influence of the role of APIP as a consultant found the existence of the expectation gap.   Keywords :  Expectation  Gap, The  Role  Of  APIP, Independence  Of  APIP, Supervision of  The Formation Of The Regional Budget


2019 ◽  
Author(s):  
Sujarwo Sujarwo ◽  
Rb Rb ◽  
Suharto Suharto ◽  
Pujiyanti Fauziyah ◽  
Entoh Tohani

This study aimed to obtain information on local potential that can be empowered for literacy village program in bejiharjo village Karangmojo subdistrict in Gunungkidul regency of Yogyakarta Special Region. This research used desciptive qualitative approach. This study obtained information that the potential of Bejiharjo village in preparing itself in managing the literacy village includes; 1) the possession of human resources who have completed adequate diploma and undergraduate programs (S1, S2, S3) to support the village literacy program, 2) Strategy and policy direction of Bejiharjo village development in building the quality of human resources to provide facilities support and funding of ECD and other non-formal education, in partnership with the government and PT in managing education programs; 3) available facilities andinfrastructurethatsupporttheimplementationofliteracyvillageprogramssuchas; (4) the presence of community participation in the form of personnel, thoughts, goods and costs, 5) the existence of partnerships that support the village literacy program, among others; Government of Gunungkidul Regency, UNY, Primagama, Mandiri Bank, BCA and community of Bejiharjo community in overseas.


Author(s):  
Dessy Yuliarty

The covid-19 outbreak has been impacted the foundation of human life that encompasses social, economic, political, and environmental including in Bogor city. Bogor government efforts have been undertaken to ameliorate this condition but yet no significant improvement to stop this pandemic. However, the Covid-19 vaccine program initiated by the government has given a positive impact to reduce the positivity rate in Bogor city. Although there are some issues this vaccine program continues to sustain amid uncertainties. This paper, therefore, aims to explore some implementation of the Covid-19 vaccine program in Bogor city and analyze its impact on the positivity rate of Covid-19. To meet this objective, this paper employs a qualitative approach through literature review to unveil the real implementation of the vaccine program in Bogor city. This paper finds that the vaccine program of Covid-19 has not been able to stop completely the Covid-19 outbreak. There are some problems such as literacy and perception of the public towards this vaccine program, the availability of human resources to support this program, and lastly lack of sufficient funds to succeed this vaccine program. This paper implies that hospitals, clinics, and other health institutions must be supported by proper regulation to enhance vaccine programs particularly to provide qualified human resources since the positivity rate tend to increase and sufficient fund in the form of incentives for medical employees.


Jurnal Niara ◽  
2017 ◽  
Vol 9 (2) ◽  
pp. 92-101
Author(s):  
Riko Riyanda

Reforms will be able to meet the demands of the public, especially related to the improvement of the quality of public services, but it is still far from reality. Including services are provided by the Department of Population and Civil Registration Batam still not yet optimal. It is characterized by the many complaints from people who are not satisfied with the service that is given by the Department of Population and Civil Registration Batam.The approach used in this study is a qualitative approach. Type of research is descriptive.Methods of data collection is done by observation and documentation, informant selection technique is done by purposive sampling, data analysis performed by data reduction, data presentation and conclusion.The research found that investigators found the constraints of service in terms of Batam City Disdukcapil tangible, asurance and reability still not optimal. The cause is a factor of human resources and infrastructure, and systems that are not transparency. While the factors supporting online data base nationally integrated very helpful in order to avoid double data residence documents.


2020 ◽  
Vol 2 (2) ◽  
pp. 63-74
Author(s):  
Halimatus Sahdiyah Harahap ◽  
Bisyarah Rahmadhani ◽  
Afista Dwi Wardhani ◽  
Muhammad Ghifar Hawary ◽  
Akbar Ardianto Rukmana

This study aims to determine the quality of mobile library service which is one of the innovative services in the field of literacy organized by the Government of West Java. Literacy Program is an effort made to prepare human resources to realize the internalization of a mental revolution to face the demographic bonuses in West Java. Consequently, the local government of West Java in collaboration with DISPUSIPDA released several literacy programs, one of the programs is mobile library which includes all districts and cities in West Java. The method in this study uses a descriptive method with a qualitative approach. The data collection technique is done through data that is directly observed in the field (observation) and through interviews. From the result of the study found that service is effective and able to run well. This mobile library service is expected to be able to foster public interest in reading, especially students in West Java to support the demographic bonus in which it shapes the character of students in accordance with the concept of mental revolution which includes work ethic, integrity and mutual cooperation.


2011 ◽  
Vol 1 (2) ◽  
Author(s):  
Rabina Yunus

Measuring the quality of public services in the Building Permit in the one-stop services office of Bone Regency, using indicators of the ability of the apparatus, system services and influential factor in the service of Building permit. The data was collected through interviews, observation and documentation, as a way to know the description of the organizational structure, education and training, ability to work completion on schedule, the convenience in obtaining services, clarity of information, security and protection services to consumers in the Office of One-Stop Services (KPTSA) of Bone Regency. The factors that affect the public service of Building Permit (IMB), among others; timeliness, ease of filing, the accuracy of service, the cost of service. Factor is a barometer of the consumer or the use of the service, so whether or not the services provided by the government back to the things mentioned above. In the public service should further develop the quality of human resources and democratization, leadership model must shift from power to the approach of expertise (from macho to maestro) and democratic in spirit, close to the subordinates and apply humanistic model of bureaucracy is putting a human in its proportions.Mengukur kualitas pelayanan publik dalam Izin Bangunan di kantor pelayanan satu atap Kabupaten Bone, dengan menggunakan indikator kemampuan aparatur, sistem layanan dan faktor yang berpengaruh dalam pelayanan Membangun izin. Data dikumpulkan melalui wawancara, observasi dan dokumentasi, sebagai cara untuk mengetahui gambaran struktur organisasi, pendidikan dan pelatihan, kemampuan untuk bekerja selesai sesuai jadwal, kenyamanan dalam memperoleh pelayanan, kejelasan layanan informasi, keamanan dan perlindungan kepada konsumen di Kantor Pelayanan Satu Atap (KPTSA) Kabupaten Bone. Faktor- faktor yang mempengaruhi pelayanan publik Izin Mendirikan Bangunan (IMB), antara lain; ketepatan waktu, kemudahan pengajuan, akurasi pelayanan, biaya pelayanan. Faktor adalah barometer konsumen atau penggunaan layanan, sehingga apakah layanan yang diberikan oleh pemerintah kembali ke hal-hal tersebut di atas. Dalam layanan publik lebih lanjut harus mengembangkan kualitas sumber daya manusia dan demokratisasi, model kepemimpinan harus bergeser dari kekuasaan ke pendekatan keahlian (dari macho untuk maestro) dan berjiwa demokratis, dekat dengan bawahan dan menerapkan model birokrasi humanistik adalah meletakkan manusia dalam proporsinya.


Jurnal HAM ◽  
2016 ◽  
Vol 7 (1) ◽  
pp. 45
Author(s):  
Tony Yuri Rahmanto

AbstrakProses demokratisasi di Indonesia saat ini menempatkan publik sebagai pemilik dan pengendali utama ranah penyiaran. Namun permasalahan utama dalam penyiaran di negeri ini adalah tidak konsistennya kebijakan pemerintah sebagai salah satu regulator penyiaran, lemahnya lembaga regulator pengawas penyiaran dan ketidaktaatan penyelenggara penyiaran. Jawa Barat dengan budaya yang beragam telah memiliki lembaga penyiaran, namun pada praktiknya di lapangan belum menampilkan keberagaman isi siaran dan keberagaman kepemilikan. Oleh karena itu persoalannya adalah bagaimanakah implementasi Undang-Undang Nomor 32 Tahun 2002 tentang Penyiaran memberikan perlindungan hak kebebasan berekspresi masyarakat khususnya di Jawa Barat. Metode penelitian ini menggunakan pendekatan kualitatif serta menganalisa substansi, konteks, dan relasi antara lembaga penyiaran, pemerintah daerah serta masyarakat dilihat dari aspek Hak Asasi Manusia. Hasil penelitian menunjukkan bahwa berlakunya Undang-Undang Nomor 32 Tahun 2002 tentang Penyiaran belum sepenuhnya memberikan jaminan perlindungan terhadap hak kebebasan berekespresi yang dimiliki pemerintah, lembaga penyiaran serta masyarakat di Provinsi Jawa Barat, masih ditemukan permasalahan terkait keberagaman isi siaran, sentralisasi kepemilikan lembaga penyiaran, kurangnya pemanfaatan lembaga penyiaran publik dan teguran serta sanksi yang diberikan seringkali diabaikan oleh para pelaku penyiaran.Kata Kunci: Kebebasan Berekspresi, Regulasi, Hak Asasi Manusia.AbstractDemocratization process in Indonesia is currently putting the public as the owner and the ultimate controller in broadcasting sphere. The main problem in Indonesia is the inconsistent governments policy as one of broadcasting regulators, the weak regulatory of monitoring agencies and the disobedient broadcasting operators. West Java as one of the provinces that has cultural diversity have a brodcasting operator, in practice, they do not present the diversity of broadcast content and diversity of ownership. The question is how the implementation of Law No. 32 of 2002 on Broadcasting in terms of protecting the freedom of expression, especially in West Java. This research applies qualitative approach, conducted analysis of the substance, context and relationships between broadcasters,local governments and community from a human rights perspective. The result shows that the enactment of Law No. 32 of 2002 on Broadcasting has not fully guarantee the protection of the right to freedom of expression owned by the government, broadcasters and communities in West Java province, other problems are related to: the diversity of broadcast content, centralization of ownership of broadcaster, the lack of utilization of public broadcasters, and the reprimands and sanctions are often overlooked by the broadcasters.Keywords: Freedom of Expression, Regulation, Human Rights.


2021 ◽  
Vol 11 (1) ◽  
pp. 78
Author(s):  
Dina Nurrahmah ◽  
Retnowati Wahyuning Dyas Tuti

One of the bad services in Indonesia is the building permit or IMB and other related permits. In general, the One Stop Integrated Service Investment Service serves various permits, such as: IMB, Advertising Permit, Disturbance Permit, Construction Service Business Permit, and Trade Permit. In reality, there are still various criticisms and complaints from the public regarding public services provided by the One Stop Integrated Licensing Service Agency, which of course will greatly affect the image of the government in the eyes of the community. People always want to get fast, easy and cheap service. The reality is that in Bogor Regency, building permit services are still a public complaint. The fact that is happening at this time, there are still weaknesses which in general, in this case in the form of government apparatus services that have not been effective. The analysis knife used is the service theory according to Denhardt and Denhardt. This research method uses a qualitative approach with descriptive methods. The results showed that the quality of the One Stop Building Permit (IMB) Integrated Service in Bogor Regency has been running quite well, starting from adequate facilities and infrastructure starting from the strategic location of the building and can be reached by public transportation, providing satisfactory services from employees, there is an online permit arrangement and a special room for breastfeeding mothers, as a whole, the infrastructure is sufficient for the convenience of the community, but there are still shortcomings especially in the time the permit processing process is too long,


2019 ◽  
Vol 14 (1) ◽  
pp. 77
Author(s):  
Sonyaruri Satiti

Improving the quality of human resources through education is one of the ways to benefit from the window of opportunity. The Government of Indonesia and many local governments have been conducting programs to provide easier access to education to prevent dropouts. The Local Government of Bojonegoro has been implementing a program called "Ayo Sekolah" to curb dropouts. This paper aims to describe the conditions of education in Bojonegoro District and the implementation of the “Ayo Sekolah” Program in Bojonegoro District. The analysis is based on  the result of research on the program. The research used a quantitative and qualitative approach. Qualitative data is collected through in-depth interviews, while secondary data are used for quantitative analysis. The result of the study shows that the “Ayo Sekolah” Program in Bojonegoro District that has been running since 2015 has significantly reduced dropout rates. The percentage of the drop-off rates for Bojonegoro Regency high school/vocational/MA in 2013-2017 decreased even though only 0.20 percent.


2019 ◽  
Vol 13 (1) ◽  
pp. 41-58
Author(s):  
Murniati Ruslan

BNI Syariah is one of Indonesia's national sharia banks. In its operations, BNI Syariah implements several contracts, namely the Mudharabah Contract, the Wadiah Contract, and the Ijarah Contract. This study is focused on the discussion of the Ijarah Contract by taking BNI Syariah Branch Palu, Central Sulawesi as the research object. Islamic banking has good prospects. This is supported by two factors, they are the population which is predominantly Muslim and the strong support of the Government. But at the same time, there are number of challenges faced by this type of banking. The aspects of funding and the quality of Human Resources (HR) are two elements that are often referred to the serious problems faced by Islamic banking, especially when compared to conventional banking. Another factor is that Islamic banking has not had a clear business model scheme yet. Moreover, Islamic banking products are still not fully understood by a larger public. In other words, citizens who truly understand the principles and products of Islamic banking are still very limited. In relation to the operations of the BNI Syariah Bank Branch Palu, there are two segments that are practiced in the bank intermediation. Those two segments are the consumptive segment and the productive segment. Both of these segments face the same problem in their implementation, it is socialization. This study found that there was a correlation between the lack of socialization and the low interest of the people in Palu regarding the Ijarah product. In other words, lack of socialization has caused BNI Syariah Branch Palu products to be widely unknown to the public.


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