scholarly journals Exploring the Impact of Mandatory Remote Work during the COVID-19 Pandemic

2020 ◽  
Author(s):  
Talha Oz ◽  
Andrew Crooks

During the early months of the COVID-19 pandemic, millions of people had to work from home. We examine the ways in which COVID-19 affect organizational communication by analyzing five months of calendar and messaging metadata from a technology company. We found that: (i) cross-level communication increased more than that of same-level, (ii) while within-team messaging increased considerably, meetings stayed the same, (iii) off-hours messaging became much more frequent, and that this effect was stronger for women; (iv) employees respond to non-managers faster than managers; finally, (v) the number of short meetings increased while long meetings decreased. These findings contribute to theories on organizational communication, remote work, management, and flexibility stigma. Besides, this study exemplifies a strategy to measure organizational health using an objective (not self-report based) method. To the best of our knowledge, this is the first study using workplace communication metadata to examine the heterogeneous effects of mandatory remote work.

2021 ◽  
Vol 14 (2) ◽  
pp. 129-135
Author(s):  
Susanti Saragih ◽  
◽  
Santy Setiawan ◽  
Teddy Markus ◽  
Peter Rhian ◽  
...  

During the Covid-19 pandemic, the term work from home (WFH) has been introduced to refer to a work arrangement in which individual can complete their duties while they are at home. While most flexible work arrangements are a preference, work from home is mandatory. Therefore, the impact of WFH during the Covid-19 pandemic needs to be studied. The total respondent of this study is 337 employees, who are works at home during the pandemic. The results showed that the three main benefits employees might gain during WFH are flexibility, more time with family, and less travel time. On the other side, employees struggle to balance their personal and work life, access to websites or software, and limited devices and workspace. Most of the companies are not ready for the WFH scheme though some of them gave support to employees (e.g., quota subsidy). This research gave some essential suggestions for HR managers in designing remote work for the future.


2022 ◽  
Vol 14 (1) ◽  
pp. 552
Author(s):  
Maria Urbaniec ◽  
Agnieszka Małkowska ◽  
Hanna Włodarkiewicz-Klimek

“Stay at home” orders during the COVID-19 pandemic radically changed the day-to-day operations of many organizations and moved employees from offices to homes. The sudden crisis forced companies to reformulate their operations. Enabling employees to work from home has become a necessity for both business continuity and survival. The unexpected crisis has also proved to be beneficial for some aspects of economic activity. This research focuses on identifying and measuring the benefits of and barriers to remote work from an organizational perspective, as perceived by managerial staff in Poland. We investigate the factors that influence the assessment of the scale of benefits of and barriers to remote working. The study examines the impact of various factors on the benefits of and barriers to remote working, such as a company’s previous experience with remote working, the support provided to employees by the company, the monitoring of remote working effects, and the implementation of new IT tools. These results suggest that the way the company and employees are managed in a crisis, the approach of superiors to the evaluation and control of effects on work, and the adaptation of support to the real needs of employees, all play fundamental roles. The factors examined that influence the perceived benefits of or barriers to remote working from an organization’s perspective contribute to adoption theory.


Author(s):  
Valentyn Kovshyk ◽  
◽  
Olha Yatsenko ◽  
Mykola Horbunov ◽  
◽  
...  

For almost two years, humankind has been living in a coronavirus pandemic. It has gone from a complete misunderstanding of what to do and how to live and work to a step where informed and thoughtful decisions are already being made, and crisis management programs are being developed. The challenge for many was a new format of remote work, for which neither managers nor their subordinates were ready. The article considers the meaning of the term “telework” (“remote work”), the number of remote workers in the world before the pandemic, the peculiarities of the legal regulation of telework in Ukraine, and the number of people who were able to work from home after the introduction of quarantine in the country. The problems in management that complicate the transition to the remote format of work are analyzed. Authors list industries with a high and medium ability to work remotely; describe psychological aspects of unpreparedness for the transition to remote employment of managers and subordinates. Emphasis is placed on the availability of certain technical capabilities, as well as special knowledge, skills, and abilities to master tools for remote work, which highlights the need for continuous training of staff. It is noted that the classic management functions have also transformed: they take into account the prevention and leveling of the impact of negative factors associated with the pandemic. The key directions of managerial and organizational work during the pandemic are substantiated: ensuring the safety of workers, providing staff training, providing technical capabilities for remote work, and implementation of management functions. The general methodical approach and recommendations concerning the system of organizational measures having three structural blocks are presented: the general organizational measures; ensuring the safety of participants in bureaucratic procedures that require personal contact; providing technical capabilities for remote work. It is assumed that if the proposed measures are applied, enterprises and organizations will be able to increase their efficiency, operate in a crisis, and reduce the negative impact of the pandemic on workers.


2020 ◽  
pp. 232948842097169
Author(s):  
Monica A. Riordan ◽  
Ella Glikson

Work-from-home and remote work arrangements are increasingly common. As a result, much business communication is taking place via computer-mediated means. In two experiments, the effect of emojis in business email is explored: their effect on perceptions of the leader who sends the email, perceptions of the email itself, and the email within the communication context. Study 1 found that emails with emojis led to positive perceptions of a leader’s likability and effectiveness, but only on the part of male recipients; female recipients rated a leader using emojis as less effective, with no difference in likability. In study 2, females perceived emails with emojis as more positive but also less appropriate for the workplace, although those who worked in informal workplaces showed a less pronounced effect of appropriateness. It is clear that leaders should consider both the audience and the workplace communication climate before using emojis in emails.


2021 ◽  
Vol 47 ◽  
Author(s):  
Jeremias J. De Klerk ◽  
Mandi Joubert ◽  
Hendrikjan F. Mosca

Orientation: The COVID-19 pandemic has forced millions of employees to work from home as governments implemented lockdowns.Research purpose: This study examined the impact of working exclusively from home on employee engagement and experience, and determined beneficial and distracting factors.Motivation for the study: Remote working trends have risen steeply since the onset of COVID-19 and are unlikely to taper off soon. Organisations need to understand the impact of remote work when reconsidering working arrangements.Research approach/design and method: A dual-approach qualitative design was followed. The sample comprised 25 employees (N = 25) who were forced to work exclusively from home during COVID-19. Data were collected through semi-structured interviews.Main findings: Working from home for protracted periods rendered paradoxical outcomes. Employees could work effectively with improved employee engagement and experience, but there were challenges rendering adverse effects. The experienced benefits of working from home created expectations that this practice would continue in future, along with some office work.Practical/managerial implications: Organisations need to continue, though not exclusively, with work-from-home arrangements. The ideal ratio of remote work to office work was seen as two to three days per week. However, support and cultural practices would have to be put in place.Contribution/value-add: The COVID-19 lockdown provided a unique environment to study remote work. For the first time, employees and organisations were placed in a situation where they could experience working from home in a stark and compulsory form, devoid of idealistic fantasies or romanticism.


2021 ◽  
Vol 15 (Supplement_1) ◽  
pp. S575-S575
Author(s):  
M Sciberras ◽  
C Nascimento ◽  
T Tabone ◽  
K Karmiris ◽  
P Nikolaou ◽  
...  

Abstract Background There is an ongoing concern over the impact of COVID-19 on IBD patients. A significant proportion of IBD patients are treated with immunosuppressive medications and their effects on COVID-19 susceptibility and outcomes remain of concern to patients and physicians alike. Apart from the clinical outcome, the pandemic may have other psychosocial effects on this vulnerable cohort such as employment stability. The primary aim of this study was to analyze the percentage of COVID-19 patients who tested themselves for COVID-19 and the outcome of those who tested positive. A secondary aim was to assess their employment status. Methods This was a multicentre international study whereby IBD patients (>18 years) in clinical remission over the last year, were asked to answer an anonymous questionnaire. Demographic data, type of IBD, current and previous medication, admissions to hospital, were collected. Exclusion criteria included patients with IBD flares requiring corticosteroids in the previous 12 months. Results 573 patients (CD: 55.5%) from 8 European Centres and Israel participated in the study. The mean patient age was 39.9 years (SD+/- 13.0). 21.6% were current smokers and 48.5% were non-smokers. The rest were ex-smokers. 44.5% (n=255 ) of patients were tested for Covid-19 and 5.1% (n=13) were positive. The majority were treated at home (92.3%) with only one patient requiring hospital admission. This was a 33 year old female smoker with UC (E3 disease activity) on anti-TNF therapy. 66.7% of positive cases were on anti-TNF medication and 22.2% were on thiopurines. None of the positive cases were on dual antiTNF/thiopurine therapy. 7.2% of patients had family members who also tested positive for Covid-19. Almost half of all patients (45.2%) had their job affected during the pandemic and this was more prevalent in the UC cohort (P<0.05). 70% of patients switched to remote work from home and 21.4% became unemployed. The average age of patients becoming unemployed was 39.3years (SD+/- 11.9). Conclusion Nearly half of our cohort (45.2%) underwent testing and the majority (92.3%) were treated at home even though two thirds of them were on Anti-TNF medication. Unemployment rates affected 1 in 5 individuals and measures promoting remote work have been taken up wisely by IBD patients. Though the clinical outcomes were excellent, the psychological effects of unemployment have yet to be considered.


Intersections ◽  
2021 ◽  
Vol 7 (3) ◽  
pp. 223-240
Author(s):  
Ráchel Surányi

The COVID-19 pandemic has hit us hard. It is not only difficult in terms of psychological and medical issues, but it has turned into an economic crisis as well. One of the most significant ‘side effects’ of the first wave was widespread remote work, which was not regular – many people had to work from home while also taking care of their loved ones (be they children or other family members, or friends). Our research – part of an EU-funded project on sustainable mobility – was carried out in the city of Szeged (Hungary) among seven companies/employers. As the project was strongly affected by the crisis, the research focused on the impact of COVID19 and the lockdown on remote work. How did remote work affect employees’ mental, physical, and social wellbeing? How did employers and employees deal with the new situation? What can we learn from this crisis regarding the relationship between remote work and mental health? To find answers to our questions, we used mixed methods, i.e., combined qualitative with quantitative methodology. This case study analyses the related difficulties and challenges from the employee point of view and sheds light on some of the good practices and measures which can be applied by other companies.


2018 ◽  
Vol 29 (4) ◽  
pp. 249-258 ◽  
Author(s):  
Steffen Moritz ◽  
Insa Happach ◽  
Karla Spirandelli ◽  
Tania M. Lincoln ◽  
Fabrice Berna

Abstract. Neurocognitive deficits in patients with mental disorders are partially due to secondary influences. “Stereotype threat” denotes the phenomenon that performance is compromised when a participant is confronted with a devaluing stereotype. The present study examined the impact of stereotype threat on neuropsychological performance in schizophrenia. Seventy-seven participants with a self-reported diagnosis of schizophrenia were randomly assigned to either an experimental condition involving stereotype threat activation or a control condition in an online study. Participants completed memory and attention tests as well as questionnaires on motivation, self-efficacy expectations, cognitive complaints, and self-stigmatization. Contrary to our prediction, the two groups showed no significant differences regarding neuropsychological performance and self-report measures. Limitations, such as a possibly too weak threat cue, are discussed and recommendations for future studies are outlined.


Crisis ◽  
2010 ◽  
Vol 31 (5) ◽  
pp. 238-246 ◽  
Author(s):  
Paul W. C. Wong ◽  
Wincy S. C. Chan ◽  
Philip S. L. Beh ◽  
Fiona W. S. Yau ◽  
Paul S. F. Yip ◽  
...  

Background: Ethical issues have been raised about using the psychological autopsy approach in the study of suicide. The impact on informants of control cases who participated in case-control psychological autopsy studies has not been investigated. Aims: (1) To investigate whether informants of suicide cases recruited by two approaches (coroners’ court and public mortuaries) respond differently to the initial contact by the research team. (2) To explore the reactions, reasons for participation, and comments of both the informants of suicide and control cases to psychological autopsy interviews. (3) To investigate the impact of the interviews on informants of suicide cases about a month after the interviews. Methods: A self-report questionnaire was used for the informants of both suicide and control cases. Telephone follow-up interviews were conducted with the informants of suicide cases. Results: The majority of the informants of suicide cases, regardless of the initial route of contact, as well as the control cases were positive about being approached to take part in the study. A minority of informants of suicide and control cases found the experience of talking about their family member to be more upsetting than expected. The telephone follow-up interviews showed that none of the informants of suicide cases reported being distressed by the psychological autopsy interviews. Limitations: The acceptance rate for our original psychological autopsy study was modest. Conclusions: The findings of this study are useful for future participants and researchers in measuring the potential benefits and risks of participating in similar sensitive research. Psychological autopsy interviews may be utilized as an active engagement approach to reach out to the people bereaved by suicide, especially in places where the postvention work is underdeveloped.


2018 ◽  
Vol 3 (01) ◽  
pp. 45
Author(s):  
Nur Hidayat ◽  
Indah Kusuma Hayati

Recently, the evolvement of globalization era has been the global challenges that cannot be avoided either by private or government sectors, and they are requested to be survived encountering such the condition. The implementation of Quality Management System (QMS) in the operational company is the way how to guarantee the quality of products or services offered to the people. One of the purposes of QMS implementation is to provide a prime satisfaction to the customers. The impact of QMS implementation is expected to increase job performance of the employees. Besides the implementation of Quality Management System (QMS), the impact of global challenges has been increasing the competitive efforts to execute more effective production process. However, it has required manpower protection accordingly. This research aims to find out whether the implementation of quality management system and safety and healthy at work management system have impacted on the job performance of employees. Objects of this research are the employees in the production department at PT Guna Senaputra Sejahtera Plant 1 Bogor. Data analysis technique of this research has applied software Smart PLS (Partial Least Square). PLS has estimated a model of correlation among the latent variables and correlation between latent variables and its indicators. Result of data processing has indicated that the implementation of Quality Management System (QMS) and system of safety and healthy at work have positively and significantly impacted job performance of employees.Keywords : Quality Management System (QMS), Safety and Healthy at Work System ( SHWS / SMK3), and Job Performance of Employees


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