scholarly journals The Roles of Lifestyle, Future Need and Customer Preferences in Customer’s Satisfaction on Islamic Banks Products and Services

2019 ◽  
Vol 16 (2) ◽  
pp. 60-76
Author(s):  
Asmadi Mohamed Naim ◽  
Mohd Liki Abd. Hamid ◽  
Muhammad Zarunnaim Haji Wahab

This paper aims to address the relationship and the influence of lifestyle, future need, customer preferences toward customer’s satisfaction on Islamic banks products and services in northern region of Malaysia. This study used quantitative research method. Data were collected via questionnaires from 250 respondents from four different Islamic banks and data was analysed using SPSS v22 software. The study found that all the independent variables have positive significant relationship towards the satisfaction of Islamic banks’ services with the highest correlation is lifestyle and the lowest is future need factor. The study concluded that the lifestyle variable has the strongest influence to the dependent variable, followed by future need and customer preferences. This study provides a useful analysis to the policy makers in helping them to draft new policies and programmes relating to Islamic products and services which affects the masses. Besides, the result helps marketing team in Islamic banks to formulate strategies for future promotional activities. This paper empirically identified the relationship and the influence factors between lifestyle, future needs, customer preferences and the satisfaction among customers in using Islamic banks services.

2015 ◽  
Vol 11 (28) ◽  
pp. 84
Author(s):  
SAMIRA GOLESTAN ◽  
Haslinda Binti Abdullah

<p><span style="font-family: Times New Roman;">This paper examines the relationship between the environmental factors of peer pressure and family smoking (parents’ smoking and siblings’ smoking), and adolescent cigarette smoking habits in Kerman (as a big province in Iran). In addition, in terms of the afore-mentioned behavior, the moderating role of self-efficacy on the link of peer pressure and family smoking is studied. A quantitative research method was used for this purpose. The sample included 300 adolescents between the ages of 15 and 18 as current smokers. Self-administered questionnaires were used to collect the data which were then analyzed using AMOS Software and running Structural Equation Modeling (SEM). </span></p><p><span style="font-family: Times New Roman;">The results showed positive significant relationship between peer pressure plus family smoking (parents’ smoking and siblings’ smoking), and adolescent cigarette smoking. The relevant findings and results revealed that self-efficacy has a considerable moderating effect on the relationship between cigarette smoking behavior, and peer pressure and family smoking. The results of the present study can contribute to the literature and have significant implications for practitioners and policy makers to prevent adolescents in Iran from developing smoking habits. </span></p>


2021 ◽  
Vol 18 (1) ◽  
pp. 101
Author(s):  
Siti Asiah Md. Shahid ◽  
Darma Tasiyah Gumbri ◽  
Abdul Kadir Othman ◽  
Shariff Harun

The aim of this study is to examine the relationship between leaders’ interpersonal communication skills and nurses’ innovative behaviour. Moreover, innovative behaviour is essential for nurses in today’s dynamic healthcare systems whereby, the interpersonal communication skill has become an increasingly important factor in enhancing innovative behaviour. This study is based on the conceptual framework of interpersonal communication skills, innovative behaviour, and perceived trustworthiness. Using stratified sampling technique, questionnaires were distributed to 246 nurses’ grade U29 in three public state hospitals in the northern region of Peninsular Malaysia. Since this is a correlational study, a quantitative research method is employed to determine the existing relationship between the variables. Findings indicated that the head nurses implemented moderately all the five components of interpersonal communication skills. The existence of perceived trustworthiness was found to improve the interaction between both parties to transform nurses to generate innovation in their work. The study concluded that interpersonal communication skills are required to be implemented by leaders in enhancing nurses’ innovative behaviour.


Author(s):  
Shankar CHELLIAH ◽  
Mohamed Zain Sulaiman

Purpose – This paper intends to understand the importance of acquiring international knowledge and experience and its relationship in the internationalization of Small and Medium Enterprises (SMEs) in the Malaysian context. Within this scope, this study sets out to further the discussion by comparing the global orientation of SMEs in Malaysia with their different levels of firm size. In a nutshell, the study further understands the moderating effect of firm size between the relationship of international knowledge and experience, and internationalization of SMEs.   Design/Methodology/Approach – The study is based on literature review in the areas of SMEs internationalization, international knowledge and experience, and the firm size. The data was collected using a survey instrument among 300 internationalized enterprises located in the northern region of Malaysia.   Findings – The results suggest that those firms that acquire international knowledge and experience have no significant relationship with firm internationalization. However, when firm size is used as a moderating factor, acquiring international knowledge and experience shows some importance for internationalization of firms. Interestingly, international knowledge and experience are important for relatively smaller firms. In other words, firm size is significant when relatively smaller SMEs acquire international knowledge and experience. It poses some implications for managers and policy makers.   Originality/Value – This study explores the use of the index of internationalization to measure the internationalization of SMEs in Malaysia.   Keywords: International knowledge and experience, index of internationalization, firm size.


2017 ◽  
Vol 5 (2) ◽  
pp. 51
Author(s):  
Abdul-Basit Tampuli Abukari ◽  
Seidu Al-hassan

Most researches on migration have often targeted the host cities where the living conditions and the coping strategies of the migrants are documented. The push factors in their home towns and regions are theoretically being referred. The most common among the factors are poverty and unemployment resulting from the dwindling fortunes in agriculture. The study selected the Northern region because it is the largest, both in terms of agriculture and the supplier of migrants for the kayaye business. The outmigration of this group of people has remained a serious socio-economic dilemma for policy makers in Ghana. The study sets out to review why some selected key policies have failed to reverse this menace. At the same time it examines the structural economy of the region which is generally agricultural. Three different quantitative techniques are used to determine the relationship between labor and agricultural production. Results of all these techniques suggest a significant reduction in the labor employed in agricultural production. This brought to light how agriculture, the traditional occupation of these migrants rejects their labor. With educational and skills barriers to the industry and services sectors, the kayaye business is an inevitable alternative. In the light of these findings, policy recommendations have been provided.


2018 ◽  
Vol 27 (9) ◽  
pp. 737-742 ◽  
Author(s):  
Sarah Alderson ◽  
Robbie Foy ◽  
Louise Bryant ◽  
Shenaz Ahmed ◽  
Allan House

There are many challenges in the development, implementation and evaluation of healthcare policy. One challenge is understanding how different stakeholders view a particular policy and what impact these views may have during implementation. Q-methodology is one approach that can be used to help policy makers and researchers actively engage with those who are important in policy implementation, and anticipate their responses. Q-methodology combines qualitative and quantitative research methods to systematically explore and describe the range of viewpoints about a topic. Participants are required to rank a set of predefined statements relating to the topic, according to their own viewpoint. Factor analytic techniques then identify people who are like-minded in the way they view the topic and enable areas of consensus and divergence in viewpoint to be clearly defined. This mapping of viewpoints allows those working in policy implementation to anticipate likely barriers and levers in implementing new policies.


EL-Ghiroh ◽  
2020 ◽  
Vol 18 (2) ◽  
pp. 209-233
Author(s):  
Nevi Laila Khasanah ◽  
Taufik Mukmin

The purpose of this study was to determine whether Mudharabah, Musyarakah, and Murabahah financing affected the profitability of Islamic Commercial Banks in Indonesia for the 2015-2019 period. This type of research is quantitative research. Quantitative research is to explain the position of the variables studied as well as the relationship between one variable with another variable. The research method used in this study uses descriptive quantitative research methods using multiple linear regression test. The quantitative method in this study was to examine the influence of Mudharabah, Musyarakah, and Murabahah financing on the profitability of Islamic Commercial Banks in 2015-2019. Based on the analysis and discussion of data described in the previous chapter on the effect of mudharabah, musyarakah, and murabahah financing on profitability (ROA) of Islamic banks, it can be concluded that the variables of mudharabah financing, musyarakah financing and murobahah financing significantly influence profitability (ROA). This is evidenced by the results of the t test where the significance value of the variable mudharabah financing (0.023), musyarakah financing (0.037) and murobahah financing (0.008) are more than 0.05. The profit sharing system will facilitate customers and the financing system is quite consumptive so that it can contribute to profit levels, which causes profitability to rise.


Author(s):  
Fatima Muhammad Abdulkarim ◽  
Hamisu Sadi Ali

This paper examines the relationship among financial inclusion, financial stability,and income inequality in some selected Organization of Islamic Corporations (OIC)countries. Data were analyzed using dynamic panel estimation and quantile regressionfor 47 OIC countries during 2006 - 2016. The results of dynamic GMM reveal thatfinancial inclusion has a positive and significant effect on both financial stability andincome inequality. This implies that increased financial access helped narrow the gapbetween the rich and poor as well as provided financial stability in OIC countries.Therefore, policy makers should strive to design policies that will make financialservices more available and affordable to the masses. Thus, it is safe to conclude thatavailability of both Islamic and conventional finances in OIC countries contributespositively to the development of the countries.


Author(s):  
Anouk S. Rigterink

This article reviews the literature on the relationship between natural resource abundance and civil conflict, focusing on cross-country, quantitative research. It concludes that results on natural resources (as a single category) as a cause of conflict onset are quite unstable. A more robust relationship is found looking at specific resources, notably oil and diamonds. Resource abundance potentially increases conflict risk by providing revenue to warring parties, decreasing the cost of rebellion, increasing the 'value' of winning the government or decreasing government quality and economic growth. However, there is little consensus on which (combination of) mechanism(s) is most important, even though this is the most interesting question for policy makers.


2019 ◽  
Vol 5 (4) ◽  
pp. 691-712
Author(s):  
M. Mahbubi Ali ◽  
Muhammad Rizky Prima Sakti ◽  
Abrista Devi

This study measures Islamic financial inclusion index in Indonesia based on three dimensions, namely: the accessibility, the availability, and the usage of Islamic banking services. Additionally, it also measures the relationship between Islamic financial inclusion index and human development index. The study found that the level of Islamic financial inclusion in Indonesia is relatively low at a national level. DKI Jakarta is the most financially inclusive province in Indonesia, followed by East Java and Nanggroe Aceh Darussalam. In contrast, East Nusa Tenggara has the lowest average of Islamic financial inclusion index. The findings of the present study suggest that the policy makers and Islamic financial industry should play greater role in improving financial access to low-income segment especially in the Eastern part of Indonesia, such as East Nusa Tenggara and Papua provinces.    


2020 ◽  
Vol 5 (1) ◽  
pp. 52
Author(s):  
Sukirno Sukirno

Abstract This study aims to empirically challenge the moderation of Non-Performing Loans to the effect of Credit Distribution Rates on Profitability. The population of 81 bank companies listed on the Indonesia Stock Exchange in the period 2014-2018 and which met the criteria of the research sample (purposive sampling) were 22 companies. The research method uses survey methods with quantitative research approaches, the analytical tool used is moderation regression. This study concludes that the level of credit distribution has a significant positive effect on profitability and the existence of the problem loan variable is proven to be a moderating variable that weakens the relationship between the level of credit distribution and profitability.    


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