scholarly journals A GESTÃO POR COMPETÊNCIAS E O PROCESSO DE TREINAMENTO E DESENVOLVIMENTO DE PESSOAS (T&D): ESTUDO DE CASO NA EMPRESA KL EMBALAGENS – SÃO JOÃO BATISTA/SC

2019 ◽  
Vol 8 (2) ◽  
pp. 79-100
Author(s):  
Dárica da Silva ◽  
Josely Cristiane Rosa

O presente artigo tem como objetivo analisar o desempenho profissional dos colaboradores da empresa KL Embalagens Ltda, a partir da Gestão por Competências. Para tanto, foi realizada a identificação e a definição das competências dos cargos em estudo, como também a constatação das vulnerabilidades dos cargos/áreas que precisam de treinamento e desenvolvimento. Destaca-se que os cargos analisados na pesquisa foram o Auxiliar Administrativo, Cartonageiro a Mão, Impressor Flexográfico, Motorista e Serviços Gerais. Do ponto de vista metodológico, a pesquisa é classificada em qualitativa e tipificada em exploratória. Com relação ao método, a pesquisa constitui-se em bibliográfica e estudo de caso, utilizando-se do questionário como instrumento de coleta de dados e da planilha de mapeamento de competências. Os resultados evidenciaram que as competências mais vulneráveis foram à agilidade, capacidade visual e espacial, concentração, iniciativa, memorização, paciência e velocidade de execução das tarefas. Também foi possível evidenciar que os cargos cartonageiro a mão e serviços gerais apresentaram desempenho abaixo do esperado, seguidos por impressor flexográfico e auxiliar administrativo. O cargo de motorista foi o único que atendeu as expectativas da empresa. Com as vulnerabilidades comportamentais e técnicas avaliadas foi possível sugerir ações de treinamento e desenvolvimento (TD), visando adaptar os colaboradores às suas funções, atendendo as necessidades da empresa KL Embalagens e repercutindo no crescimento profissional dos colaboradores.Palavras-Chave: Gestão de Pessoas. Treinamento e Desenvolvimento. Gestão por Competências. MANAGEMENT FOR COMPETENCES AND THE PROCESS OF PEOPLE TRAINING AND DEVELOPMENT (TD): A CASE STUDY AT KL EMBALAGENS - SÃO JOÃO BATISTA /SCAbstract: This article aims to analyze the professional performance of the employees of KL Embalagens Ltda., from Management by Competences. For that, the identification and definition of competencies for each position under study was carried out, as well as the vulnerability of such positions/areas that need training and development. It should be noted that the positions analyzed in the survey were Administrative Assistant, Carton Handler, Flexographic Printing, Driver and General Assistant. From the methodological point of view, the research is classified as qualitative and typified as exploratory. Regarding the method, the research is a bibliographical and case study, using the questionnaire as a data collection instrument and the competences mapping worksheet. The results showed that the most vulnerable competences were agility, visual and spatial ability, concentration, initiative, memorization, patience and speed of task execution. It was also possible to show that carton handling and the general assistant performed below expectations, followed by flexographic printing and administrative assistant. The position of driver was the only one that met the expectations of the company. With the evaluated behavioral and technical vulnerabilities it was possible to suggest training and development actions (TD), aiming to adapt the employees to their functions, meeting the company's needs, thus impacting the professional growth of employees.Keywords: People Management. Training and development. Management by Competences.

2021 ◽  
Vol 11 (8) ◽  
pp. 378
Author(s):  
Jaco Griffioen ◽  
Monique van der Drift ◽  
Hans van den Broek

This paper sets out to enhance current Maritime Crew Resource Management (MCRM) training, and with that to improve the training of technical and non-technical skills given to bachelor maritime officers. The rationale for CRM training is improving safety performance by reducing accidents caused by human error. The central notion of CRM training is that applying good resource management principles during day-to-day operations will lead to a beneficial change in attitudes and behaviour regarding safety. This article therefore indicates that enhanced MCRM should play a more structural role in the training of student officers. However, the key question is: what are the required changes in attitude and behaviour that will create sufficient adaptability to improve safety performance? To provide an answer, we introduce the Resilience Engineering (RE) theory. From an RE point of view, we elaborate on the relation between team adaptability and safety performance, operationalized as a competence profile. In addition, a case study of the ‘Rotterdam Approach’ will be presented, in which the MCRM training design has been enhanced with RE, with the objective to train team adaptability skills for improved safety performance.


2005 ◽  
Vol 37 (2) ◽  
pp. 35-56
Author(s):  
Nikolai Borytko

This article is about some lessons of the multi-cultural analysis of a joint Russian-British educational project. The analysis, based on the achievements of Russian pedagogical science, about the achievement of the most effective cross-cultural communication, can be listed among the outcomes of the project, along with the applied results, which consists in developing an educational management training program. The growth of innovation process and international contacts in education testifies to the fact that education culture is evolving toward a new quality. In the evolution/process, the basic needs of schools, teachers and education managers are identified and conceptualized. Sharing achievements and discoveries in professional growth should be kept in mind and that fulfilling the needs can only take place within the context of the cultural-pedagogic position inherent to an individual teacher, a group of teachers, or a school. From the point of view of cross-cultural analysis, the specifics lie in the inherent values and the level at which the activity is typically performed. This analysis equips the researcher with the criteria necessary for identifying the culture type dealt with. This latter can be used then as a tool for analyzing and designing innovations.


2008 ◽  
Vol 3 (2) ◽  
pp. 59-73 ◽  
Author(s):  
Josh Lubell ◽  
Sudarsan Rachuri ◽  
Mahesh Mani ◽  
Eswaran Subrahmanian

Ensuring the long-term usability of engineering informatics (EI) artifacts is a challenge, particularly for products with longer lifecycles than the computing hardware and software used for their design and manufacture. Addressing this challenge requires characterizing the nature of EI, defining metrics for EI sustainability, and developing methods for long-term EI curation. In this paper we highlight various issues related to long-term archival of EI and describe the work towards methods and metrics for sustaining EI. We propose an approach to enhance the Open Archival Information System (OAIS) functional model to incorporate EI sustainability criteria, Digital Object Prototypes (DOPs), and end user access requirements. We discuss the end user’s requirements from the point of view of reference, reuse and rationale – the “3Rs” – to better understand the level of granularity and abstractions required in the definition of engineering digital objects. Finally we present a proposed case study and experiment.


2013 ◽  
Vol 17 (1) ◽  
pp. 58-78 ◽  
Author(s):  
Willem Karel M. Brauers ◽  
Simona Kildienė ◽  
Edmundas Kazimieras Zavadskas ◽  
Artūras Kaklauskas

The recession 2008-2009 which influenced the World economy has set new challenges for the development of the European construction sector. In the years 2008–2009 a great number of countries faced serious production and employment breakdowns. The purpose of this paper is to analyze the construction sector from a macroeconomic point of view by comparing construction market variations appeared during the crisis in twenty European countries. Therefore statistical indicators of the construction sector were used and a multiobjective evaluation method under the name of MULTIMOORA was employed. However these traditional indicators of the construction sector deliver an incomplete definition of real situations within the sector as during the recession plenty of constructed buildings remained unsold. Therefore the authors of this article propose a rather complex comparison of construction indicators for different European countries. The case study provides the analysis and calculations performed with the help of the MULTIMOORA method. This method enables the evaluation of European countries in accordance with the investigated objectives and ranges them into different groups according to the objectives set for the construction sector.


2021 ◽  
Vol 5 (8) ◽  
pp. 218
Author(s):  
Pietro Croce

The upgrading and repair of masonry structures, which constitute a great part of built heritage, involve intricate aspects, in fact, the choice of the most suitable intervention technique is strongly dependent on its compatibility with superior preservation requirements. At present, beside more traditional approaches, many composite-based techniques are available, but, there are cases, such as exposed masonry, which are much more complicated to treat, since, to safeguard the original aspect, any intervention on the surface is precluded. In this paper, an innovative repair technique is discussed. The proposed method, highly adaptable and suitable for general application, is based on the insertion of a composite fabric into the mortar joints of the exposed masonry, partly relying on the indent repair technique traditionally used for the repair of masonry structures. Due to the peculiarities of the approach, the feasibility and efficiency of the solution cannot be demonstrated through application in the testing laboratory or on reduced samples, it was, therefore, necessary to identify a relevant case study for a field testing. After careful evaluation, duly considering the risks from the esthetic point of view, the proposed solution was implemented to repair the exposed masonry of the main façade and of the rear façade of the medieval San Nicola Church in Pisa, which is an outstanding example of the Pisan-Romanesque style. Thanks to a careful definition of the operational phases and to skilled workmanship, the solution was easily implemented in the year 2005, fully safeguarding the aesthetics of the façades, so demonstrating its feasibility. However, this successful outcome was only a first proof of the validity of the experiment, which also needed, for complete validation, the assessment of its efficiency over time. Only recently, after more than 15 years, it has been possible to ascertain that the intervention is still effective, because the crack patterns are stabilized and no reopening of the crack has occurred in the meantime, so achieving full confirmation.


2019 ◽  
Vol 8 (1) ◽  
pp. 127-143
Author(s):  
Keli Beatriz Dalbosco ◽  
Josely Cristiane Rosa

A Programação Neurolinguística (PNL) é considerada um modelo que auxilia na compreensão do funcionamento da mente humana, tornando possível a identificação e o aproveitamento das capacidades do indivíduo para alcançar os resultados almejados (SBPNL, 2011). Aplicada às vendas, a PNL auxilia os vendedores sobre a compreensão das necessidades e desejos dos clientes. O presente artigo tem como objetivo viabilizar a implantação de um programa de capacitação (TD) para os vendedores da empresa Comercial Jukeli LTDA ME, com base na Programação Neurolinguística (PNL). Para tanto, foram investigados os aspectos críticos na rotina de atuação dos vendedores da empresa, identificados os sistemas representacionais da PNL de cada vendedor e, por fim, elaborado o roteiro de treinamento. Em relação à abordagem, a pesquisa constituiu-se em qualitativa, tipificada em descritiva. Quanto aos procedimentos técnicos de coleta de dados configura-se em pesquisa bibliográfica e estudo de caso, sendo o questionário o instrumento de coleta de dados escolhido. Em relação aos aspectos críticos na rotina de vendas da empresa observou-se que as colaboradoras da empresa possuem os critérios principais que são necessários para a execução do trabalho, porém, o ponto crítico encontrado foi a necessidade de melhorar as técnicas de abordagem aos clientes. Quanto aos Sistemas Representacionais, a pesquisa evidenciou que há a predominância de colaboradoras visuais na empresa. Com a análise dos dados realizada foi possível à implantação de um programa de capacitação (TD) para as vendedoras da empresa. O treinamento foi aplicado por uma International NLP Trainer e contou com ações para o aperfeiçoamento das habilidades interpessoais e a flexibilidade pessoal das vendedoras da empresa.Palavras-Chave: Gestão de Pessoas. Treinamento Desenvolvimento. Programação Neurolinguística (PNL). Vendas. THE APPLICATION OF NEUROLINGUISTIC PROGRAMMING (NLP) IN SALES: A CASE STUDY IN A BRANCH AND RETAIL COMPANY - GASPAR/SCAbstract: Neurolinguistic Programming (NLP) is considered a model that assists in understanding the functioning of the human mind, making possible the identification and the use of the individual's abilities to achieve the results desired (SBPNL, 2011). Applied in sales, NPL helps salespeople understand the needs and desires of customers. In this context, the objective of this article is to enable the implementation of a training program (TD) for salespeople of the company Comercial Jukeli LTDA ME, based on Neurolinguistic Programming (NLP). For this purpose, were investigated the critical aspects in the routine of the salespeople of the company, identified the representational systems of NLP by each salespeople and finally, drafted the training script. Regarding the approach, the research was qualitative, typified in descriptive. As for the technical procedures of data collection, it is configured in bibliographic research and case study, the questionnaire being the chosen data collection instrument. Regarding the critical aspects of the company's sales routine, it was observed that the employees of the company have the main criteria that are necessary for the execution of the work, but, the critical point was the need to improve customer approach techniques. Regarding the Representational Systems, the research evidenced that there is a predominance of visual collaborators in the company. With the analysis of the data, it was possible to implement a training program (TD) for the salespeople of the company. The training was applied by an International NLP Trainer and involved on actions to improve the interpersonal skills and the personal flexibility of the company salespeople.Keywords: People Management. Training Development. Neurolinguistic Programming (NLP). Sales.


2018 ◽  
Vol 14 (2) ◽  
pp. 91-98
Author(s):  
Zeynab Mohammadian ◽  
Majid Shahbazi

AbstractHousing is a widespread and complex issue with a variety of dimensions. First, housing was considered as a physical location and as a shelter and basic necessity of the households, but today the concept of dwelling as the place that provides all the services and facilities necessary for a better life of the family has been created. One of the issues discussed at many conferences and in general in the scientific community is the definition of sustainability in the psychological point of view, along with the ways to introduce this concept into the architecture and human habitat environments. This research first begins with the main question about how the concept of sustainability can be found within the scope of housing. Then existing resources search is done and accessible projects are analyzed and the weaknesses and strengths of traditional architecture and contemporary architecture are compared. Finally, the relationship between the definitions of three concepts: dwelling, sustainable design and traditional Iranian architecture was discussed. At the end, the sustainable design that is also appropriate to the Iranian culture was presented.


2017 ◽  
Vol 10 (10) ◽  
pp. 29
Author(s):  
Marcia Gorett Ribeiro Grossi ◽  
Salete Maria de Fatima Silqueira ◽  
Laryssa Cristina Castro Gomes ◽  
Lívia De Cassia Silva ◽  
Angela Maria Bissoli Saleme

This article aimed to verify the opinions of health professionals who are looking for distance learning courses offered by distance learning. In order to do so, a case study was carried out in 2017 at the Federal University of Minas Gerais (UFMG), specifically in a course offered in the distance modality by the Nursing School: “Specialization Course Pedagogical Training in Professional Education in the Health Area : Nursing “(CEFPEPE). The data collection instrument was a questionnaire made available online for the former students who had taken the offered course. The results show the nurses' concern about their permanent and continuous training to better serve the population. It was also realized that distance education contributes to health in Brazil, allowing professionals who are far from the metropolis and / or who do not have time to attend in-class course to undertake training. In addition, having access to new knowledge might improve the professional performance.


Author(s):  
Lucimara Batista Cabral ◽  
Josely Cristiane Rosa

A presente pesquisa tem o objetivo de elaborar um programa de desenvolvimento humano (T&D) para a empresa Linie Esquadrias e Vidros, a partir da Metodologia DISC. Para tanto, buscou-se conhecer a cultura organizacional da empresa (visão, missão e valores), o perfil socioeducacional dos gestores e colaboradores, o nível de satisfação quanto às atividades de T&D desenvolvidas pela empresa e o perfil comportamental dos gestores e dos colaboradores, considerando a Metodologia DISC. Compreende-se que a metodologia DISC é considerada um método de pesquisa psicológica, que se utiliza das ciências exatas como a matemática e a estatística para definir de forma menos imprecisa o comportamento humano. Esta área da psicologia é conhecida como psicometria, ou seja, é um registro e medida exata dos fenômenos psíquicos de um determinado indivíduo (MATOS, 2008).  Do ponto de vista metodológico esta pesquisa se classifica dentro de uma abordagem qualitativa, tipificada em pesquisa exploratória e descritiva. Em relação ao método, a pesquisa constituiu-se em bibliográfica e estudo de caso, sendo o questionário o instrumento de coleta de dados aplicado. Quanto ao diagnóstico do perfil comportamental dos gestores e dos colaboradores da empresa, considerando a Metodologia DISC, os dados revelaram que um gestor apresentou o estilo comportamental Comandante e o outro o perfil Comandante/Estrategista (total de dois gestores). Quanto aos colaboradores observou-se que um colaborador apresentou o perfil Comandante, dois o perfil Diplomata, um Estrategista e um Comandante/Apresentador/Diplomata (total de cinco colaboradores). A partir desta análise foi proposto um programa de desenvolvimento humano (T&D) para a empresa, conforme o Plano de Ação 5W2H. As atividades recomendadas envolveram ações de Coaching Executivo, Alinhamento Estratégico e Coaching em Grupo. Palavras-Chave: Gestão de Pessoas. Treinamento e Desenvolvimento. Metodologia DISC. Abstract: This research aims to develop a human development (T&D) program for the company Linie Esquadrias e Vidros, based on the DISC Methodology. Therefore, we sought to know the company's organizational culture (vision, mission and values), the socio-educational profile of managers and employees, the level of satisfaction with the T&D activities developed by the company and the behavioral profile of managers and employees, considering the DISC Methodology. It is understood that the DISC methodology is considered a method of psychological research, which uses exact sciences such as mathematics and statistics to define human behavior less imprecisely. This area of ​​psychology is known as psychometry, that is, it is an accurate record and measurement of the psychic phenomena of a given individual (MATOS, 2008). From a methodological point of view, this research is classified within a qualitative approach, typified in exploratory and descriptive research. Regarding the method, the research consisted of bibliographical and case study, with the questionnaire being the data collection instrument applied. As for the diagnosis of the behavioral profile of the company's managers and employees, considering the DISC Methodology, the data revealed that one manager had the Commander behavioral style and the other the Commander/Strategist profile (total of two managers). As for the collaborators, it was observed that one collaborator presented the Commander profile, two the Diplomat profile, one Strategist and one Commander/ Presenter/Diplomat (total of five collaborators). From this analysis, a human development (T&D) program was proposed for the company, according to the 5W2H Action Plan. The recommended activities involved Executive Coaching, Strategic Alignment and Group Coaching actions. Keywords: People management. Training and development. DISC Methodology.


Author(s):  
Johanna Vaattovaara ◽  
Tiina Syrjä

This article deals with professional growth and language awareness of an interdisciplinary learning environment designed for and with BA students of Theatre arts (n=12) and MA students of Finnish language (n=19). Research was set out to investigate the language regard of the course participants following principles of Exploratory Practice, which positions learners as co-researchers. Autoethnographic-like diary writing was used as a means for individual ‘puzzling’ (Hanks 2017, 2019) throughout the course.  Based on qualitative content analysis of the participants’ diary data, the article presents a case study on the professional growths as reflected on by the participants during the course. The analysis reveals that the puzzling-based cross-disciplinary course offered as a fruitful learning environment from the point of view of recognition, deepening and widening of one’s expertise in terms of but also beyond language awareness. The initial findings of the study encourage to challenge the layperson-professional dichotomy often present in Folk linguistic research settings.


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