IMPROVEMENT OF BUSINESS PROCESSES IN THE ECONOMIC ACTIVITY OF SMALL ACCOMMODATION FACILITIES

2020 ◽  
Vol 10 (9) ◽  
pp. 1962-1977
Author(s):  
A.A. Antonova ◽  
◽  
V.A. Ivanova ◽  
M.V. Grosheva ◽  
◽  
...  
Keyword(s):  
Business Process ◽  
Economic Activity ◽  
Business Processes ◽  
Internal Audit ◽  
Work Time ◽  
Full Control ◽  
Boarding House ◽  
Questionnaire Method ◽  
Development And Management ◽  
Minimization Of Errors

The article analyzes business processes using the example of the miniresort “Lazurny Bereg”. Of the four business processes (the main one, the accompanying one, development and management), the main business process turned out to be the least problematic. At the preliminary stage of identifying problematic processes, the employees of the enterprise voiced specific shortcomings for each of the business processes that, to one degree or another, affected the development of the enterprise. Among the shortcomings were named: lack of accounting, insufficiently “transparent” scheme for the areas of responsibility, incompetence and lack of personnel, insufficiently coordinated interaction between departments and guests, chaotic actions of the management, etc. In order to properly organize business processes of economic activity, it is necessary to eliminate all the visible shortcomings. The article provides recommendations for their elimination, which consist in regulating enterprise business processes (each of them is described in a separate regulation), which will fully describe them and the procedure for interaction between employees of departments that are related to a particular process. The implementation of the proposed recommendations in the activities of the miniresort pursues the following goals: elimination of spontaneity in work and the accumulation of knowledge, full control over the passage of all stages of business processes, internal audit, reduction of work time and minimization of errors. It is proposed to evaluate the efficiency of regulation of business processes of the miniboarding house “Lazurny Bereg” using the questionnaire method. For this, a questionnaire has been developed to assess the effectiveness of business processes, which must be filled out by the manager, restaurant administrator, boarding house administrator, marketer and head of the reservation service. The requirements for the procedures within the questionnaire are set out, as well as the interpretation of the results.

The main directions of internal audit when checking the accounting of export transactions

2020 ◽  
pp. 49-55
Author(s):  
Margarita Safonova ◽  
Valentine Gribushenkova
Keyword(s):  
Foreign Trade ◽  
Economic Activity ◽  
Business Processes ◽  
Internal Audit ◽  
Information Base ◽  
Increased Risk ◽  
Accounting Rules ◽  
Audit Program

Internal audit of foreign economic activity, in particular export operations, is one of the most difficult and time-consuming areas of audit. This is justified by a whole set of normative and legislative acts that regulate the accounting and support of export operations, as well as the absence of clearly regulated accounting rules for a number of business processes. The main goal of the study is to develop a methodology for internal audit of foreign trade operations. The article highlights the information base for auditing export operations, proposes an audit program, which defines the main areas of audit, including areas of increased risk of corruption of credentials. In the conclusion, it is concluded that the application of the proposed recommendations in practice will allow obtaining better audit results and will increase the reliability of the issued reporting.

Business Autopoiesis Through Process Referencing

2021 ◽  
pp. 233-253
Author(s):  
Małgorzata B. Pańkowska
Keyword(s):  
Business Process ◽  
Communication Systems ◽  
Process Management ◽  
Business Processes ◽  
Process Development ◽  
Process Mining ◽  
The Social ◽  
Business Process Mining ◽  
Development And Management

In this chapter, the concept of autopoietic system is assumed to stem from the theory of social communication systems, which reproduce all their specific structures and self-referential processes. This chapter aims at the analysis of business process development and management. The main goal is to present an original framework of business process management. Through this framework, business processes can be interpreted as autonomic artifacts which are created, discovered, explored, and disseminated within social communities of practice. This constant reproduction of processes and their dissemination allows the social organization to exist, cope with internal complexity, and achieve its operational goals. The chapter consists of three main parts. The first part covers the systematic literature review on business process mining and referencing. The second part includes the discussion on presented business process framework. The last part comprises a case study to present and discuss the application of the framework for the development of academic virtual education processes.

scholarly journals SPECIFICITY OF BUSINESS PROCESSES FOR ENTERPRISES OF ENERGY

2018 ◽  
pp. 322-328
Author(s):  
E. TYMUL
Keyword(s):  
Technological Process ◽  
Business Process ◽  
Economic Activity ◽  
Energy Production ◽  
Business Processes ◽  
Technological Cycle ◽  
Process Managers

The article considers various interpretations of the concept of business processes. These are several types of classification of business processes and the justification for adjusting the classification, taking into account the features of the technological process of various types of economic activity. One of the leading business processes uses one of the business process managers. The features of the manifestation of risks for energy enterprises and the stages of the technological cycle of energy production are considered.

Pemodelan Enterprise Arsitektur Sistem Informasi Pemesanan Jasa Percetakan Menggunakan Kerangka TOGAF

2020 ◽  
Vol 4 (2) ◽  
pp. 18
Author(s):  
Bibit - Sudarsono ◽  
Umi - Faddillah
Keyword(s):  
Information Systems ◽  
Business Process ◽  
Business Processes ◽  
Enterprise Modeling ◽  
Improve Performance ◽  
Business Opportunity ◽  
Service Information ◽  
Process Architecture ◽  
System Architecture Design ◽  
A Company

Printing service order information systems sometimes experience problems in completing running business processes including, frequent loss and inaccuracy in registering orders from customers, often also losing order data from customers, recording orders often experience errors, resulting inaccurate reporting of order data. A computerized ordering service information system will greatly help improve performance and accuracy in making reports on business processes running at a company. The existence of enterprise modeling of information systems ordering printing services with the TOGAF framework will be a method that greatly helps management make a decision that will synergize with the business process activities at the company. So that the objectives of the system can be achieved properly. The TOGAF framework can be a solution and will help to produce a system architecture design, a business process architecture, a technology architecture, a number of proposed business opportunity strategy proposals and an ongoing system change proposal.

Business processes in the insurance company: The method of operation through separating the key areas of activities

2020 ◽  
Vol 23 (11) ◽  
pp. 1269-1290
Author(s):  
A.A. Turgaeva
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Systems Approach ◽  
Insurance Company ◽  
Entry And Exit ◽  
Control Procedures ◽  
Selection Of

Subject. This article analyzes the business processes in the insurance company, using the method of their operation with the selection of key areas of activity. Objectives. The article aims to describe certain business processes in insurance, highlighting participants, lines of activity, and the sequence of procedures. It analyzes the business process Settlement of Losses, which is one of the significant business processes in the insurance company. Methods. For the study, I used the methods of induction and deduction, analogy, and the systems approach. Results. Based on the analysis and description of business processes in the insurance company and the identification of key elements and steps in terms of the effectiveness of decisions, the article identifies the checkpoints of Entry and Exit, activity direction, and resources of the Settlement of Losses process. Conclusions. The application of the categories that split business processes makes it possible to develop step regulation for all processes and acceptable control procedures for different operations. The presented checkpoints at different steps of the business process will help identify weaknesses and eliminate them by re-checking the point.

PROJECTIVE ACTIVITY APPROACH TO SPATAL MANAGEMENT OF NATURAL RESOURCE ASSETS

2018 ◽  
pp. 63-70
Author(s):  
Igor Bystryakov ◽  
Dmitry Klynovyi
Keyword(s):  
Natural Resource ◽  
Economic Activity ◽  
Business Processes ◽  
Public Welfare ◽  
Investment Projects ◽  
Optimal Organization ◽  
Spatial Management ◽  
Business Ecosystems ◽  
Individual Value

The aim of the article is determination of system signs of the projective approach to the spatial management of natural resource assets in business-ecosystems through a competition and collaboration of management entities, with maximization of public welfare due to optimal organization of business processes in physical, informative and financial spaces. It is exposed a difference between projective-activity and economic-activity approaches as the displacement of administrative attention from an enterprise on a product, through realization of investment projects by totality of productive and logistic enterprises with creation its shared value, that exceeds individual value, created by a separate enterprise.

scholarly journals Resource Controllability of Business Processes Under Conditional Uncertainty

2021 ◽  
Author(s):  
Matteo Zavatteri ◽  
Carlo Combi ◽  
Luca Viganò
Keyword(s):  
Access Control ◽  
Business Process ◽  
Process Management ◽  
Business Processes ◽  
Autonomous Systems ◽  
Research Problem ◽  
Current Research Problem ◽  
Constraint Networks ◽  
Process Engine ◽  
A Current

AbstractA current research problem in the area of business process management deals with the specification and checking of constraints on resources (e.g., users, agents, autonomous systems, etc.) allowed to be committed for the execution of specific tasks. Indeed, in many real-world situations, role assignments are not enough to assign tasks to the suitable resources. It could be the case that further requirements need to be specified and satisfied. As an example, one would like to avoid that employees that are relatives are assigned to a set of critical tasks in the same process in order to prevent fraud. The formal specification of a business process and its related access control constraints is obtained through a decoration of a classic business process with roles, users, and constraints on their commitment. As a result, such a process specifies a set of tasks that need to be executed by authorized users with respect to some partial order in a way that all authorization constraints are satisfied. Controllability refers in this case to the capability of executing the process satisfying all these constraints, even when some process components, e.g., gateway conditions, can only be observed, but not decided, by the process engine responsible of the execution. In this paper, we propose conditional constraint networks with decisions (CCNDs) as a model to encode business processes that involve access control and conditional branches that may be both controllable and uncontrollable. We define weak, strong, and dynamic controllability of CCNDs as two-player games, classify their computational complexity, and discuss strategy synthesis algorithms. We provide an encoding from the business processes we consider here into CCNDs to exploit off-the-shelf their strategy synthesis algorithms. We introduce $$\textsc {Zeta}$$ Z E T A , a tool for checking controllability of CCNDs, synthesizing execution strategies, and executing controllable CCNDs, by also supporting user interactivity. We use $$\textsc {Zeta}$$ Z E T A to compare with the previous research, provide a new experimental evaluation for CCNDs, and discuss limitations.

scholarly journals ANALISIS DAN REKAYASA PROSES BISNIS PADA BAGIAN LAYANAN AKADEMIK DI SEKRETARIAT FAKULTAS SAINS DAN TEKNOLOGI UNIVERSITAS MA CHUNG

2017 ◽  
Vol 12 (3) ◽  
pp. 161
Author(s):  
Andy Lieman Candra
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Business Process Reengineering ◽  
Value Added ◽  
Standard Operating Procedure ◽  
Business Value ◽  
Process Reengineering ◽  
Cause And Effect ◽  
Standard Operating ◽  
Cause And Effect Diagram

AbstrakSekretariat Fakultas Sains dan Teknologi Universitas Ma Chung merupakan fakultas dimana Penulis melakukan penelitian. Tujuan dari penelitian ini adalah untuk menganalisis proses bisnis yang ada di Sekretariat Fakultas Sains dan Teknologi Universitas Ma Chung berdasarkan dari hasil wawancara dengan beberapa stakeholder yang memiliki kebutuhan ataupun keluhan terhadap setiap proses bisnis yang berjalan, mengidentifikasi permasalahan dari proses bisnis yang kurang efisien dan membuat usulan perbaikan untuk setiap proses bisnis dengan menggunakan pendekatan ilmu Business Process Reengineering (BPR). Penulis juga menggunakan metode analisis nilai tambah pada penelitian ini. Tujuan dari penggunaan metode analisis nilai tambah adalah untuk mengkategorikan langkah maupun elemen kerja ke dalam tiga kategori, yakni value adding, business value adding dan non value adding. Pengaktegorisasian tersebut bertujuan untuk menghilangkan langkah maupun elemen kerja yang termasuk kedalam non value adding dan meminimalkan langkah maupun elemen kerja yang termasuk kedalam business value adding. Penulis mengidentikasi permasalahan setiap proses bisnis dengan menggunakan diagram sebab akibat. Diagram sebab akibat dapat menggambarkan dengan jelas mengenai permasalahan dengan faktor-faktor penyebab yang memengaruhi permasalahan di setiap proses bisnis. Hasil dari penelitian ini adalah pendesainan ulang setiap proses bisnis menurut kebutuhan dan keluhan dari stakeholder dan setiap proses bisnis di Sekretariat Fakultas Sains dan Teknologi didokumentasikan dalam bentuk standard operating procedure (SOP). AbstractSecretariat of Faculty of Science and Technology Ma Chung University is a place where the author conducts research. The purposes of this research are to analyze business processes in Secretariat of Faculty of Science and Technology Ma Chung University based on interview results with some stakeholders who have needs or complaints with ongoing business processes, identify problems of less efficient business processes and make proposed improvements for each business process using the Business Process Reengineering approach. Author also uses value added analysis method on this research. The purpose of using value added analysis method is to categorize steps or tasks in every business process into three categories: value adding, business value adding and non value adding. The categorizations aim to eliminate steps or tasks included into non value adding and minimize steps or tasks included into business value adding. Author identifies problems of each business process by using cause and effect diagram. Cause and effect diagram can clearly illustrate the problems with the underlying factors that affect the problem in each business process. The results of this research are redesigning every business processes according to the interview results with stakeholders about their needs and complaints and also every business process in Secretariat of Faculty of Science and Technology are documented in the form of standard operating procedure. Keywords: Business Process Reengineering, Value Added Analysis, Standard Operating Procedure and Cause and Effect Diagram.

The Design of Enterprise Cooperative Platform Based on Workflow

2014 ◽  
Vol 568-570 ◽  
pp. 1616-1620
Author(s):  
Min Qin ◽  
Shi Quan Qiao
Keyword(s):  
Business Process ◽  
Management System ◽  
Business Processes ◽  
Computer Network ◽  
Workflow Management ◽  
Workflow Management System ◽  
Workflow Engine ◽  
Operation Efficiency ◽  
Business Operation ◽  
Whole Process

At present, the enterprise has many business processes. It need transfer many forms involving personnel, procurement and other aspects. The workflow management system uses computer network to realize the automation of the business process. This paper analyses the workflow management system, describes the operational principle of the workflow engine and presents a cooperative platform design based on workflow. It can effectively track the whole process and realize standardized management. Otherwise, it can enhance the enterprise business operation efficiency.

Compliance control as a mechanism for ensuring the economic security of businesses in e-commerce

2021 ◽  
Vol 17 (8) ◽  
pp. 1491-1518
Author(s):  
Vilena A. YAKIMOVA ◽  
Viktor S. RADOMSKII
Keyword(s):  
Information System ◽  
Business Process ◽  
Business Processes ◽  
Economic Security ◽  
Methodological Issues ◽  
Compliance Control ◽  
Control Procedures ◽  
Risk Protection ◽  
Set Up ◽  
It Risk

Subject. The article focuses on organizational and methodological issues of internal compliance control in e-commerce businesses. Objectives. We refine the design and technique of internal compliance control for e-commerce businesses. Methods. The study relies upon methods of analysis and generalization, grouping, systematization, risk-based, systems and business process approaches. Results. We devised the five-component compliance control sysem, determined its principles and functions ensuring the economic security of e-commerce businesses. We suggest conducting compliance procedures intended to mitigate IT risks and accounting for the specifics of e-commerce business processes. Conclusions and Relevance. In e-commerce, compliance control serves for identifying and monitoring compliance risks, ensuring safe operations of businesses, which is vital for people. The information system for IT risk protection was found to underlie compliance control, while control procedures can be classified into general and applied. The findings can be used to set up a reliable and effective compliance system for e-commerce businesses in order to prevent economic abuses and crime.

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