scholarly journals Designing the organizational process of managing logistic events in restaurant business

2019 ◽  
pp. 24-27
Author(s):  
Anna IVASHCHENKO
Keyword(s):  
Organizational Structure ◽  
Systematic Approach ◽  
Block Diagram ◽  
Data Bank ◽  
Tourism Industry ◽  
Logistics Management ◽  
Monitoring And Control ◽  
The Creation ◽  
Tourism Enterprises ◽  
Stimulation Of

The block diagram of logistic system intercommunication in hotel business restaurant business is elaborated. The local modeling of operation processes of goods purchase taking into account the limits of financial resources is made. The sales point of goods is determined. At the present stage of the development of the economy of services in the world and Ukraine, the need to optimize the hotel and restaurant product is urgent. The application of logistic management principles can be significantly beneficial in the tourism and recreation industry thanks to the accumulated experience in the creation, implementation, monitoring and control of supply chains. In the case of the formation of a supply chain in the tourism industry, especially important skills, advanced and professional knowledge in the transport system of cargo and passengers, knowledge in information and financial logistics. The problems of logistics management point to the need for a systematic approach to the management of each tourist enterprise. Thus, an expedient direction to improve logistics management is to provide mechanisms for the intensive development of regional tourism on the basis of a systematic approach to management through the cooperation of tourist enterprises, as well as the introduction of a unified information system with a new data bank, first of all, on the features of regional tourist products. The results of logistic and marketing analysis indicate the expediency of reforming the organizational structure of management of tourism enterprises through the creation of logistics departments. The article describes the basic principles of stimulation of labor at enterprises of the tourism industry. The systems of payment and stimulation of work of employees at the enterprise are described. Differences in wage systems are investigated. The main factors of satisfaction with the work of the tourism industry are revealed. Recommendations for optimizing the incentive system are given A significant number of tourist enterprises, we were invited to improve the existing organizational structure. Thus, we can conclude that in most domestic hotel and restaurant enterprises, logistic control systems, as such, are practically absent.

New Problems in Banking

2011 ◽  
pp. 109-129
Author(s):  
Enid Mumford
Keyword(s):  
Organizational Structure ◽  
Case Studies ◽  
Fast Moving ◽  
Systematic Approach ◽  
White Collar ◽  
Management Of Change ◽  
The Past ◽  
The Creation ◽  
Definition Of

In the last three case studies there has been a logical progression through the management of change, considering first the definition of the problem; second, the development of a strategy for handling it; and third, the creation of an appropriate organizational structure. But, in today’s fast-moving world, there are many situations in which it is difficult to carry out this systematic approach. For example what do we do if change involves a technological jump, bringing with it new problems and challenges which have not been experienced before and which are poorly understood? This happened to white-collar work in the next case study. It has also happened many times in the past and is likely to happen many times in the future.

scholarly journals Features of application of information technologies in modern tourism

2019 ◽  
Vol 28 (3) ◽  
pp. 591-599 ◽  
Author(s):  
V. V. Yavorska ◽  
I. V. Hevko ◽  
V. A. Sych ◽  
O. I. Potapchuk ◽  
K. V. Kolomiyets
Keyword(s):  
Information Technology ◽  
Information Technologies ◽  
Relevant Information ◽  
Tourism Industry ◽  
Technology System ◽  
Modern Information Technology ◽  
Transport Services ◽  
Modern Information ◽  
The Creation ◽  
Tourism Enterprises

The article deals with the structure of the modern information technology system used in the tourism industry. It is emphasized that the use of information technology in each separate segment of the tourism industry, such as hotels, ticket reservations, the creation of specialized tourist products, is interlinked with all others. The purpose of the article is to reveal the peculiarities of the using of modern information technologies in the tourism industry. It was established that the introduction of information technology in the tourism industry took place in four stages, from the creation of data, through the direct development of   information technologies , the development of strategic information systems and the integration of individual IT components      in a network of different levels, from local to global. It is revealed that the majority of tourist enterprises use both standard and special software in their activity. For tourism enterprises to carry out marketing activities successfully, the information market offers technologies aimed at the process of automating the accumulation of survey results, planning and developing a marketing strategy. One of the most important elements in the tourism industry is computer reservation systems, which eventually integrated into global booking systems. These systems provide not only transport services, but also hotel accommodation, cruise trips, location information, bus, rail and air connections, exchange rates, weather reports, etc., allowing one to reserve all major components of the tour. Tour operators use several classic approaches to building a reservation system. The features of the market of tourist services, the specific characteristics of the services themselves and the peculiarities of their perception by consumers determine the specifics of marketing in this area. The use of information technologies, in particular the Internet, enables businesspeople and marketers to explore new market opportunities for their travel services, to highlight and explore various market segments (geographic, demographic, professional, organizational, behavioural, etc.). Tracking relevant information can be used to predict the future development of consumer demand and identify new trends in the behaviour of existing and potential customers. The use of geoinformation systems opens up broad prospects for engineering justification and design of new tourist routes and recreational areas, the publication of thematic tourist maps and the creation of web atlases, etc. Thus, thanks to information technologies, a single tourist information space is created that allows all players in the tourist market to quickly receive real information.

scholarly journals Project Management in the Tourism Industry: the Basics of TMBOK

2019 ◽  
Vol 10 (1) ◽  
pp. 26-37
Author(s):  
O. A. Burukina
Keyword(s):  
Sustainable Development ◽  
Project Management ◽  
Change Management ◽  
Global Economy ◽  
Systematic Approach ◽  
Systems Approach ◽  
Tourism Industry ◽  
Strategic Development ◽  
Tourism Enterprises ◽  
National Economies

Purpose: the article aims at substantiating the applicability of project management methodology and tools to the tactical and strategic development of the tourism industry at both the global and national levels of economic development. The author sees the possibility of sustainable development of the tourism industry on the basis of a systems approach to improving the functioning of tourism enterprises using the tools and methods of project management. Taking into account the current contribution of tourism to the global economy and the national economies of many countries, the problem of sustainability of tourism enterprises and national tourism industries in general seems to be one of the foundations for solving the problems of sustainable development included in the 2030 Agenda for Sustainable Development.Methods: the study was conducted on the basis of a systematic approach with the use of logical and comparative analysis of various types of project management methodology potentially applied to tourism projects both for solving operational tourism problems and for the strategic development of tourism industries, as well as the method of structural-functional modeling aimed at laying the foundation for the tourism project management methodology.Results: the problem of sustainability of the tourism industry – the leading sector of the national economies of many countries and the global economy as a whole – has been considered using a systematic approach. An attempt was made to prove the applicability of the project management methodology and tools to the tourism industry and the dependence of the sustainable development of the tourism industry, both at the local and national levels, on more effective management of processes, programs and portfolios based on a systems approach and project management as a method to improve tourism firms’ operations. The methodology of project management in tourism as a driving force for social, economic and cultural change is considered as the basis for successful implementation of projects to ensure benefits for all stakeholders: tour operators, consumers of tourism projects, local communities and all companies involved in tourism projects.Conclusions and Relevance: currently, the tourism industry faces a situation in which tourism projects are implemented in the context of reactive risk and change management with the almost complete absence of proactive change management, which adversely affects the quality of tourism projects and greatly hinders the development of national tourism industries in general. The proposed concept of applying the project methodology based on the author’s model of project management in tourism, the model of the tourism project and the model of TMBOK (tourism management body of knowledge) provides for a system of measures necessary for integrating the project management methodology into the practice of tour operators for the further sustainable development of all tourism business stakeholders. 

scholarly journals Creation of Sumy oblast tourist GIS by means of GIS technologies

2021 ◽  
Vol 41 (I) ◽  
pp. 140-150
Author(s):  
V. SHEVCHUK ◽  
◽  
Z. KUZYK ◽  
L, AVDASOVA ◽  
◽  
...  
Keyword(s):  
Digital Elevation Model ◽  
Web Applications ◽  
Block Diagram ◽  
Satellite Image ◽  
Tourism Industry ◽  
Layer By Layer ◽  
Gis Technologies ◽  
Digital Elevation ◽  
The Creation ◽  
Elevation Model

Goal. The purpose of this paper is to create a tourist GIS of the Sumy oblast using cartographic materials and remote sensing data, as well as the development of new tourist routes in the Sumy oblast by means of modern geoinformation technologies and ArcGIS, ArcGIS Online, and AllTrails software. Method. The main stages of the creation of Sumy oblast tourist GIS were: search and analysis of the of input materials, necessary for the creation of a tourist GIS; create of the structural block diagram of research works; Satellite image processing, in particular the creation of synthesized images and the use of the Pansharpening technique for a better interpretation of objects; building a digital elevation model for tourist GIS; processing of cartographic materials in ArcGIS; creation of a graphical and attributive database; classification and layer-by-layer data visualization; development of tourism routes by means of ArcGIS Online and AllTrails web applications; analysis of the created of Sumy oblast tourist GIS. Results. As a result of the research: a structural diagram of the main stages of the research has been developed; a graphical-attributive database with information about tourist objects was organized; created a digital elevation model based on SRTM data of Sumy oblast, made the topographic basis of GIS; by means of the ArcGIS 10.3 software a tourist GIS of the Sumy oblast was created, which includes 255 tourist objects of various profiles; using web applications ArcGIS Online and AllTrails, 5 automobile tourist routes with a total length of 1234 kmand 1 pedestrian route 11 kmlong, which pass through the territory of Sumy oblast, have been developed. Scientific novelty. The novelty of the research lies in the methodology for creating a Sumy oblast tourist GIS, the development of new excursion tourist routes and objects, and their visualization based on the use of cartographic materials and satellite images by means of modern GIS, in particular ArcGIS 10.3, ArcGIS Online and AllTrails. Practical value. The research results can be used in the tourism industry, where the priority task is to provide tourists with modern highquality overview, cognitive and cartographic materials, including traditional maps, schematic maps, booklets, and digital maps, 3D models, web applications, audio, video and virtual tours, which are created using the latest digital and GIS technologies, as well as to popularize the tourist and recreational potential of the Sumy oblast among the population.

scholarly journals Improving the quality and efficiency of using the labour and resource potential of the tourism enterprises on the basis of motivation and stimulation of their employees

2020 ◽  
pp. 120-124
Author(s):  
Iryna Romaniuk
Keyword(s):  
Evaluation Criteria ◽  
Tourism Industry ◽  
Leading Role ◽  
Analysis And Synthesis ◽  
Green Tourism ◽  
Tourism Professionals ◽  
Tourism Enterprises ◽  
Labor Resources ◽  
Main Components ◽  
Stimulation Of

The subject of the research is theoretical aspects and practical recommendations for improving the labor resources of tourism enterprises by motivating and stimulating employees. The purpose of the work is to determine the peculiarities of labor resources of tourism enterprises and to improve the management of their development on the basis of the development of incentives and motivation of employees. Methodological basis of the article became both general scientific and special methods of scientific cognition. During the research methods were used: abstraction and scientific generalization, dialectical, monographic, system-structural analysis and synthesis, groupings. Results of work. The article identifies the socio-economic features of the labor resources of tourism enterprises, motivation and stimulation of their employees. The essential peculiarities of labor resources of tourism enterprises, requirements and expectations about it are determined. Validated evaluation criteria and standards of use. The need to develop a system of motivation and incentives for employees at the level of enterprises in the tourism industry is revealed. Their main components are proposed. The field of application of results. The findings and recommendations can be used in the training of management, economics and tourism professionals; in the management of tourism enterprises, in rural green tourism. Conclusions. In the process, it was found that labor potential is of particular importance in the development and enhancement of competitiveness of tourism enterprises. Its exceptional role is explained by the leading role in the provision of tourist services and the identification of their quality and level of provision directly with employees. Therefore, employees must have special skills, know the psychology of communication, be not only managers, but also psychologists, marketers and advertisers. Tourism enterprises, for their part, must develop systems of material and moral incentives and motivation for work.

scholarly journals CLUSTER AS A TOOL FOR PROMOTING A TOURIST BRAND OF THE REGION

2021 ◽  
Author(s):  
Maryna Zaitseva ◽  
Natalia Shumlianska
Keyword(s):  
Cluster Formation ◽  
Public Support ◽  
Tourism Industry ◽  
Bottom Up ◽  
Tourist Destinations ◽  
Regional Tourism ◽  
Lack Of Information ◽  
The Creation ◽  
Tourism Enterprises ◽  
Regional Authorities

The role of clusters for regional tourism, the stages of cluster formation and its advantages are considered. Business clustering contributes to raising awareness of the travel destination and enhancing branding through a combination of knowledge and resources. With the formation of a cluster, it is possible to increase the success of the regions by spending on tourism and visiting tourists. The purpose of the article is to find out how the tourism business in the regional direction can progress at the stages of cluster formation. Find out what contributes to the branding of the tourism business, significantly develops the tourism industry and contributes to the management know-how of cluster formation. It is noted that the creation of the cluster will improve the tourism brand of the region. The cooperation of stakeholders in the tourism business in promoting the branding of territories has been investigated and their effectiveness in various tourism destinations has been revealed. A cluster approach is proposed for regional tourism enterprises to create a tourism cluster using a step-by-step guide method. Business clusters can be implemented from the top down by regional authorities, or from the bottom up by a group of enterprises. A business cluster is directly guided by groups of enterprises and does not require public support; it has broader regional implications. Bottom-up clusters support intangible qualities better. A bottom-up approach is the most appropriate clustering style. However, even with in-depth research, there is still a significant lack of information about the formation of a cluster or the creation of a business cluster. It was revealed that the formation of the cluster at different stages made it possible to unite the enterprises of the tourism industry and improve the branding of the region through the creation of an event. The formation and functioning of a business cluster is a successful cooperation of stakeholders. Cooperation and clustering of the tourism business determines the management of tourist destinations and is the goal of improving cooperation between the subjects of the tourism market and government bodies in the region.

scholarly journals МЕТАЛОГІДРИДНИЙ АКУМУЛЯТОР-КОМПРЕСОР ВОДНЮ З АВТОМАТИЧНОЮ СИСТЕМОЮ УПРАВЛІННЯ ТА КОНТРОЛЮ

2020 ◽  
pp. 53-60
Author(s):  
Михайло Романович Ткач ◽  
Борис Георгійович Тимошевський ◽  
Аркадій Юрійович Проскурін ◽  
Юрій Миколайович Галинкін
Keyword(s):  
Automatic Control ◽  
Metal Hydride ◽  
Block Diagram ◽  
Automatic Monitoring ◽  
Outer Side ◽  
Piping System ◽  
Air Cooling ◽  
Monitoring And Control ◽  
Compression Pressure ◽  
Made In

A project of metal hydride hydrogen compressor is presented, which can be used as an element of refueling complexes, hydrogen storage and compression systems. The capacity of the developed sample is 40 kg of hydrogen, the mass is 4,8 ton, and the maximum compression pressure is 15 MPa. The base metal hydride material on the basis of which this compressor battery model is developed is LaNi4.5Al0.5. the sorption capacity of hydrogen of which is determined experimentally, and is at least 1.38 % by weight. A feature of the developed compressor battery is the use of air cooling, the presence of an automatic monitoring and control system, I allow a number of operations to be performed in automatic mode, and the use of software, electrical and automatic protection against overpressure. Each accumulator-compressor is made in the form of a steel box in which six blocks (capsules) are placed. The block, respectively, is made in the form of a steel coaxial multilayer cylinder, on the outer side of which there is a heating element and a layer of thermal insulation. In the middle of the cylinder is a sealed capsule filled with metal hydride material. Capsules are interconnected with the collector through a piping system. Also, the piping system is equipped with an inlet valve connecting the volume formed with an external receiver. The battery-compressor is equipped with an external receiver, to which a hydrogen, vacuum, nutrient and consumable outline is connected. Each circuit is equipped with an electromagnetic valve, as well as measuring devices, which makes it possible to carry out automatic control of parameters and automatic control of the device in accordance with the operating mode. A list of equipment is presented, on the basis of which a system of automatic control and monitoring, a block diagram of the main operating modes, an interface of the developed software are developed. Depending on the mode chosen by the operator, the automatic control and monitoring system allows activation of metal hydride materials, purification of contaminants of harmful impurities, sorption and desorption of hydrogen.

scholarly journals The challenges of developing small tourism enterprises in townships: case of Umlazi, South Africa

2016 ◽  
Vol 14 (1) ◽  
pp. 201-205
Author(s):  
Nsizwazikhona Simon Chili ◽  
Simiso Lindokuhle Mabaso
Keyword(s):  
South Africa ◽  
South African ◽  
Local Economic Development ◽  
Tourism Industry ◽  
Small Scale ◽  
Elite Group ◽  
Global Tourism ◽  
Tourism Enterprises ◽  
Township Tourism ◽  
Tourism Economy

Township tourism in South Africa has grown in popularity since 1994 and is considered by some researchers to be an appropriate mechanism for stimulating local economic development. Opportunities for the development of black-owned enterprises in South Africa began for the first time when the country integrated into the global tourism economy after many years of international sanctions. The growth of township tourism thus can provide the context for potential economic opportunities for local entrepreneurs to enter the business, an activity that traditionally has been the domain of established white South African entrepreneurs. The main objective of the study is to present findings on the challenges that face a certain group of small tourism enterprises in townships with more attention being specifically paid to Umlazi as the second biggest township in the Southern hemisphere. The main reason for the choice of the study is due to the fact that there is only a limited literature that explores the conditions of small-scale and informal tourism entrepreneurs operating in South Africa’s black townships. The focus falls upon the challenges of developing small tourism entrepreneurs for black owners in the township, especially because South African tourism industry is highly concentrated and dominated by small elite group of large, mostly locally owned, tourism organizations which drive the tourism economy that unfortunately excludes and sidelines that of the townships

scholarly journals DEVELOPING PROCESSES OF LOGISTICS MANAGEMENT IN THE TOURISM INDUSTRY

2019 ◽  
Vol 5 (69) ◽  
Author(s):  
Anna Ivashchenko ◽  
◽  
Victoria Molochenko ◽  
Keyword(s):  
Tourism Industry ◽  
Logistics Management

scholarly journals Theoretical and Methodological Approaches to Tourism Enterprise Business Processes Efficiency Evaluation

2020 ◽  
Vol 7 (2) ◽  
pp. 22-30
Author(s):  
Yuriy B. Myronov ◽  
Mariana I. Myronova
Keyword(s):  
Business Processes ◽  
Tourism Industry ◽  
Green Technologies ◽  
Factors Affecting ◽  
Performance Targets ◽  
Analysis And Synthesis ◽  
Virtual And Augmented Reality ◽  
Methodological Approaches ◽  
Tourism Enterprises ◽  
Relationship Of

The relevance of the research is stipulated by the necessity for an adequate evaluation of the tourism enterprises’ efficiency and individual business processes at these enterprises in the context of the ever-growing influence of the tourism industry on the economic and social spheres of society. The aim of the research is to build a conceptual model for evaluating the efficiency of business processes of tourist enterprises. The methodological basis of the research is based on methods of abstraction, analogies, analysis and synthesis; normative and positive approaches to the study of economic processes; process and system approaches; modelling method. The article considers theoretical and methodological approaches to assessing the efficiency of tourism enterprise processes in modern conditions of tourism services market development. The main concepts of business processes were defined, the goal and criteria for evaluating their efficiency were formulated. The main factors affecting the efficiency of tourism enterprises business processes were described. The main groups of indicators for evaluating the tourism enterprise business processes efficiency were proposed. Such a system of indicators helps to comprehensively monitor the situation at a tourism enterprise, since it takes into account all key areas of activity of an enterprise and identifies priority business processes that require changes. The specifics of assessing the level the efficiency of tourism enterprises business processes depend on a number of variable factors and therefore the main trends in the development of a tourist enterprise and the relationship of its economic indicators are usually studied. Approaches to the procedure for evaluating the efficiency of business processes, as well as to the formation of a system of indicators for evaluating the specified efficiency at a tourism enterprise were studied. The main principles of forming a system for evaluating tourism enterprises business processes efficiency are defined. A number of technologies for evaluating the efficiency of business processes were described. A model for evaluating the efficiency of business processes in tourism is presented. It is noted that the main and determining role in evaluating the activities of a tourism enterprise is played by performance targets. Based on the identified features of tourism activities, problems that may arise in the process of evaluating the efficiency of business processes were considered and effective ways to eliminate them were proposed. The prospects for further scientific researches in this direction are substantiated, which are to study the improvement of the tourism companies efficiency through the introduction of innovative technologies (neuromarketing, virtual and augmented reality, as well as “green” technologies)

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