Psychosocial Factor Evaluation in Metal-Mechanic Workers With Particular Reference to Mental Load
The International Labour Organization (ILO) considers mental workload one of the most important psychosocial risk factors associated with the characteristics of the task and paramount in the metalworking industry. The objective was to analyze the levels of risk of the psychosocial factors that workers present, considering their physical, social, and mental environment, to respond to the Mexican Official Norm NOM-035-STPS and the ILO guidelines. The methodology consisted of applying to 125 workers a questionnaire of 74 items with 10 factors. The answers were assigned a score of 0 to 4 to later determine the risk level of each factor. The results revealed that the factors with the highest risk are working hours (93%), workload (71%), and lack of control over work (34%). It is concluded that the higher risk factors affect the mental workload of workers in the metalworking industry and associated with the characteristics of the tasks they perform.