scholarly journals SATISFACTION OF INSURED PATIENTS GETTING DIAGNOSIS AND TREATMENT SERVICES IN HOI AN HEALTH STATION, CHO MOI DISTRICT, AN GIANG PROVINCE IN 2020: STATUS AND SOME ASSOCIATED FACTORS.

2020 ◽  
Vol 62 (1) ◽  
Author(s):  
Thanh Hải Nguyễn ◽  
Thanh Hùng Phùng ◽  
Quỳnh Anh Phạm
Keyword(s):  
Health Insurance ◽  
Scientific Evidence ◽  
Diagnosis And Treatment ◽  
Treatment Service ◽  
Cross Sectional ◽  
Factors Affecting ◽  
Research Results ◽  
Satisfaction Rate ◽  
The Board Of Directors ◽  
Insured Patients

Research was conducted with two objectives which are to describe and to analyze some factors affecting the satisfaction of insured patients getting diagnosis and treatment service in Hoi An health station, Cho Moi district, An Giang province. The research design is cross-sectional description, combining quantitative and qualitative. The research used SERQUAL questionaire, interviewed 288 inpatients. The research results show that 81.2% insured patients satisfied with diagnosis and treatment service in Hoi An health station, in which the overall satisfaction rate of insured patients with sympathy factor is 74.7%. Factor having lowest satisfaction rate of insured patient is trust factor (60.1%). Our study also found some factors related to patient satisfaction. They are occupation (OR = 2.1), number of visits per year (OR = 2.5), number of times using health insurance card (OR = 2.0), health insurance services counseling (OR = 2.6). The research results provide scientific evidence to advise the Board of Directors to propose solutions to improve the quality of medical examination and treatment and increase patient confidence.

Job motivation and some factors affecting job motivation of office and support staffs at Dong Thap General hospital in 2017

2020 ◽  
Vol 04 (03) ◽  
pp. 9-17
Author(s):  
Quynh Pham ◽  
◽  
Minh Tuan Le ◽  
Thanh Phung ◽  
Thi Huyen Chang Pham
Keyword(s):  
Job Satisfaction ◽  
General Hospital ◽  
Working Environment ◽  
Average Score ◽  
Cross Sectional ◽  
Factors Affecting ◽  
Research Results ◽  
Job Motivation ◽  
The Board Of Directors ◽  
Intrinsic Job Satisfaction

The study was conducted with 02 objectives to describe and analyze some factors affecting the motivation of office and support staffs working at Dong Thap General Hospital in 2017. The research design is cross-sectional, combining quantitative and qualitative methods. Research results show that, the motivation average score of office and support staffs with the general motivation; burnout; job satisfaction; intrinsic job satisfaction; organizational commitment; conscientiousness; timeliness and attendance oscillate from 2.91 to 3.5. The motivation average score of office and support staffs with burnout is lowest and the motivation average score of office and support staffs with conscientiousness is highest. Some factors affecting the motivation of office and support staffs are income policies; training opportunities; satisfaction of colleagues and managers; working environment; equipment and facilities. The research results provide evidence to help the Board of Directors to develop solutions to improve the motivation of office and support staffs in the future. Keywords: job motivation, office and support staffs, hospital.

Satisfaction of inpatient with diagnosis and treatment service and some associated factors in Hoan My Binh Phuoc hospital in 2019

2020 ◽  
Vol 04 (03) ◽  
pp. 87-94
Author(s):  
Van Dau Dang ◽  
◽  
Duc Thanh Nguyen ◽  
Thanh Phung ◽  
Hoa Khanh Le
Keyword(s):  
Associated Factors ◽  
Analytical Study ◽  
Medical Service ◽  
Diagnosis And Treatment ◽  
Health Administration ◽  
Treatment Service ◽  
Related Factors ◽  
Cross Sectional ◽  
Satisfaction Rate ◽  
The Past

In health administration, the satisfaction of patients is an important factor that need to be achieved by health facilities. This cross-sectional analytical study aims to fulfill two objectives: (1) To describe the satisfaction among inpatients, and (2) To identify some related factors to the satisfaction of inpatients at Hoan My Binh Phuong Hospital. The study took place between April and October 2019 on 300 inpatients and used a questionnaire designed by Hoan My Medical Group based on the Ministry of Health’s satisfaction form. The research results show that the average satisfaction rate of the medical service at Hoan My Binh Phuoc Hospital is 92.27%. The satisfaction of patients on medical examination and treatment is the highest at 96.55%; followed by satisfaction on the time to use the services in the hospital at 94.62%; the satisfaction rate on service attitude of medical staff is 90.96% and on the facilities is the lowest at 86.75%. The study also found that the number of hospitalizations treated in the past 12 months the associated factor to the satisfaction of patients. Key words: satisfaction, inpatient, diagnosis and treatment service.

Current situation of attraction and retention of doctors working at Tien Giang central general hospital in period 2016-2018 and some influenced factors

2020 ◽  
Vol 04 (03) ◽  
pp. 35-41
Author(s):  
Thanh Phung ◽  
◽  
Thi Hong Van Phan ◽  
Quynh Pham ◽  
Duc Thanh Nguyen ◽  
...  
Keyword(s):  
Literature Review ◽  
General Hospital ◽  
Health Workers ◽  
Working Environment ◽  
Cross Sectional ◽  
Factors Affecting ◽  
Research Results ◽  
Number Of Patients ◽  
The Board Of Directors ◽  
Attraction And Retention

The study was conducted with 02 objectives to describe and analyze some factors affecting the attraction and retention of doctors working at Tien Giang Central General Hospital. The research design is cross-sectional, combining literature review and qualitative methods. It was conducted from January to July 2019. Literature review was used to find out situation of health worker attraction and retention while qualitative research was implemented with health workers and managers to find influencing factors. Research results show that the hospital lacks doctors to serve the overloaded number of patients: the ratio of doctors/ beds is only 0.18 (194/1.100). For 03 years (from 2016 to 2018), the hospital recruited 46 doctors, compared with the staffing needs is 107 doctors, reaching 43% as planned. The number of doctors who quit their jobs in these 3 years was 21 people, of which 04 doctors quit their jobs due to family situations. Some factors affecting the attraction and retentions of doctors at the hospital are recruitment, attraction policies, recognition of achievements, working environment, training opportunities and income. The research results provide evidence to help the Board of Directors to develop solutions to attract and retain doctors in the future. Keywords: attraction, retention, doctor, factor, hospital.

PARTICIPATING IN HEALTH INSURANCE AND FACTORS AFFECTING AMONG PERSONS WHOSE ENROLMENT IS VOLUNTARY IN THUA THIEN HUE PROVINCE

2015 ◽  
pp. 89-95
Author(s):  
Thi Hoai Thuong Nguyen ◽  
Hoang Lan Nguyen ◽  
Mau Duyen Nguyen
Keyword(s):  
Health Insurance ◽  
Insurance Coverage ◽  
Health Insurance Coverage ◽  
Health Insurance Scheme ◽  
Insurance Scheme ◽  
Cross Sectional ◽  
Factors Affecting ◽  
The People ◽  
Universal Health Insurance Coverage ◽  
The Social

Background:To provide information helps building policy that meets the practical situation and needs of the people with the aim at achieving the goal of universal health insurance coverage, we conducted this study with two objectives (1) To determine the rate of participating health insurance among persons whose enrolment is voluntary in some districts of ThuaThien Hue province; (2) To investigate factor affecting their participation in health insurance. Materials and Methodology:A cross-sectional descriptive study was conducted in three districts / towns / city of ThuaThien Hue in 2014. 480 subjects in the voluntary participation group who were randomly selected from the study settings were directly interviewed to collect information on the social, economic, health insurance participation and knowledge of health insurance. Test χ2 was used to identify factors related to the participation in health insurance of the study subjects. Results:42.5% of respondents were covered by health insurance scheme. Factors related to their participation were the resident location (p = 0.042); gender (p = 0.004), age (p <0.001), chronic disease (p <0.001), economic conditions (p<0.001) and knowledge about health insurance (p <0.001). Conclusion: The rate of participating health insurance among study subjects was low at 42,5%. There was "adverse selection" in health insurance scheme among voluntary participating persons. Providing knowledge about health insurance should be one of solutions to improve effectively these problems. Key words: Health insurance, voluntary, Thua Thien Hue

scholarly journals Pengaruh Faktor Kerawanan Pangan Dan Lingkungan Terhadap Stunting

2019 ◽  
Vol 8 (1) ◽  
Author(s):  
Aris Widiyanto ◽  
Joko Tri Atmojo ◽  
Aquartuti Tri Darmayanti
Keyword(s):  
Food Insecurity ◽  
Scientific Evidence ◽  
Inclusion Criteria ◽  
Vulnerability Factors ◽  
Short Term ◽  
Health Organizations ◽  
Cross Sectional ◽  
Factors Affecting ◽  
Status Monitoring ◽  
The Past

Background: Globally, it is estimated that one in five children will fail to grow or be known as stunting in 2020. In Indonesia based on Nutritional Status Monitoring (PSG) data for the past three years. The prevalence of short-term toddlers has increased from 2016 to 27.5% to 29.6% in 2017. Method: The interaction between environment and nutrition, especially food insecurity presents interesting dynamics that can be studied further. In this review, the authors are interested in providing scientific evidence-based information about the effects of food and environmental vulnerability factors on the incidence of stunting. Search for published articles is done through databases: PubMed, EMBASE, Scopus, CINAHL (EBSCO), the official website of national health organizations, online libraries, and the UNICEF library from February 10 to March 25, 201. Result: Stunting AND Risk Factors, Factors affecting stunting, Stunting AND food insecure, stunting AND environment factors, Stunting AND Indonesia. Inclusion criteria were systematic reviews, clinical reviews, cohort studies, cross-sectional studies, clinical studies, health reports, and program guidelines. Conclusion: Factors influencing stunting including: food insecurity increases the risk of stunting (OR = 1.17 95% CI: 1.09-1.25) and less weight (OR = 1.17 95% CI: 1.01-1.36). lack of sanitation, flooring type and mycotoxin exposure in the form of AF-alb.

scholarly journals Prioritizing the Factors Affecting Evidence-based Medicine in Physicians Affiliated to Iranian Health Insurance

2019 ◽  
Author(s):  
Farnaz Mohamadhoseinzadeh Hashemi ◽  
Mehrnoosh Jafari ◽  
Seyed Mojtaba Hosseini
Keyword(s):  
Health Insurance ◽  
Evidence Based Medicine ◽  
Research Quality ◽  
Evidence Based ◽  
Factors Affecting ◽  
Research Results ◽  
Highest Weight ◽  
Based Medicine ◽  
Quality Of Research

Introduction: The utilization of the medical research results is one of the most important indicators in the development of this profession, which provides effective care to patients and improves the quality of care. However, performing based on the evidence-based results has been unsuccessful in some cases. This study aimed to investigated and prioritize the factors affecting evidence-based medicine among physicians affiliated to Iranian Health insurance. Methods: This descriptive cross-sectional study was conducted on 150 physicians affiliated to Iranian Health insurance in Tehran city in 2018. The simple random sampling method was used to collect the data. The data collection tool was a questionnaire containing of three parts: demographic questionnaire, Fonk (1995) evidence-based medical barriers questionnaire that included four domains and 25 questions, as well as a researcher-made questionnaire that prioritized the factors influencing evidence-based medicine implementation. Data were analyzed by SPSS version 21 and Expert Choice software using hierarchical analysis method. Results: Most physicians were male (53.3%) and worked as an official employee. Among four dimensions, the highest mean and standard deviation was related to organizational impact, while the lowest was related to the quality of research and possible outcomes. Regarding the factors of organizational impacts, the highest weight or priority was attributed to the feeling of insufficient independence to change care methods with a weight of 0.259. Among the factors related to the research quality, the highest weight and priority was related to the factor of methodological defects in the research with a weight of 0.192. Considering the factors related to the skills of conducting research, the highest priority and weight was attributed to the lack of documentary evidence for the performance change with a weight of 0.320. Moreover, regarding the factors related to communication and access to the findings of the research, the highest weight and priority was in the factor of unavailability of actual articles (0.475). Conclusion: The findings of this study showed that physicians considered problems and barriers related to organization, individual, and quality of research studies. Therefore, facilities should be created for using research findings as well as the conditions for updating physicians' knowledge, skills, and attitudes to use the research results.  

scholarly journals Factors Affecting Willingness to Pay for Outpatient Services at RSU Tangerang Selatan

2020 ◽  
Vol 15 (1) ◽  
pp. 14
Author(s):  
Farah Elena Astrilia ◽  
Yanti Harjono Hadiwiardjo ◽  
Gatot Soeryo
Keyword(s):  
Health Insurance ◽  
Willingness To Pay ◽  
Outpatient Services ◽  
Access To Health Services ◽  
Cross Sectional ◽  
Factors Affecting ◽  
Treatment Experience ◽  
Ability To Pay ◽  
The Government ◽  
Information Treatment

Background: The government established a national health insurance program (NHI) to increase access to health services but the program is still not optimal, it affects the number of hospital visits and income. Therefore it required an analysis of patient’s willingness to pay out of pocket for outpatient services. The purpose of this study was to determine factors affecting patient’s willingness to pay. Method: This research is a cross sectional study involving 124 internal medicine outpatients at General Hospital (RSU) South Tangerang City in November 2019. Data were obtained from a questionnaire. Patient’s income, information, treatment experience, health insurance, distance to hospital, health service, ability to pay, and willingness to pay was investigated using chi square and logistic regression analysis. Results: The results outcomes showed that the level of willingness to pay of respondents is quite high and is influenced by patient’s income (p = 0.001), information (p = 0.045), treatment experience (p = 0.010), and ability to pay (ATP) (p = 0.001).  Factors that have the most significant associations were patient’s ability to pay (OR = 14,502). Conclusion: Patient’s income, information, treatment experience, and ATP affect the willingness to pay of patients.

scholarly journals OUTPATIENT SATISFACTION AT THE DEPARTMENT OF PHYSIOTHERAPY - REHABILITATION, HONG PHAT GENERAL HOSPITAL 2020

2020 ◽  
Vol 62 (1) ◽  
Author(s):  
Văn Dần Trần ◽  
Việt Dũng Trương
Keyword(s):  
Patient Satisfaction ◽  
Health Insurance ◽  
Waiting Time ◽  
Health Workers ◽  
Hospital Services ◽  
Cross Sectional ◽  
Satisfaction Rate ◽  
Gender Status ◽  
The Status ◽  
Financial Transparency

Study was conducted by cross-sectional description design on a group of 309 patients treated in the Department of Physiotherapy and Rehabilitation, using modified questionnaires of the Ministry of Health. The results showed that: The satisfaction rate in terms of waiting time to be served is 55.7%. The satisfaction rate in terms of skills and attitudes of health workers is 57.6%. The satisfaction rate in terms of facilities and departmental organization is the lowest: 8.7%. - About Age: tends to be younger group (under 35) having higher satisfaction rate than the older group in terms of waiting time, skills, attitudes of health workers, and hospital facilities. - Regarding the status of being covered by health insurance, there is a fairly clear rule that patients with partial health insurance payments will be more satisfied than those who do not - Regarding the debt situation when being treated at the hospital, it was found that the group that had to borrow in debt was more satisfied than the group who did not. Conclusion: Patients are satisfied with different hospital services, highest with financial transparency, and lowest in facilities. The factors of age, gender, paid for and borrowed by health insurance are related to patient satisfaction. Satisfaction rate for financial transparency and health insurance is the highest: 69.9%. The rate of satisfaction of service quality is: 42%. Factors related to satisfaction are not the same depending on age, gender, status of being paid by health insurance and ability to pay hospital fees or having to borrow debts of patients: - Regarding gender, there is a tendency for women to be more satisfied than men in terms of waiting time, skills, attitudes of medical staff and hospital facilities.

scholarly journals Some Factors Affecting Patients Caregivers’s Satisfaction at Outpatient Department, Vietnam National Chidren’s Hospital in 2019

2020 ◽  
Vol 4 (5) ◽  
Author(s):  
Thi Kim Tao Do ◽  
Manh Hung Do ◽  
Hong Khanh Dang ◽  
Xuan Tung Le
Keyword(s):  
Educational Level ◽  
Descriptive Study ◽  
Outpatient Department ◽  
Medical Services ◽  
Cross Sectional ◽  
Men And Women ◽  
Factors Affecting ◽  
Satisfaction Rate ◽  
Significant Difference

Purpose: To describe some factors affecting patient caregiver’s satisfaction at Outpatient Department, Vietnam National Chidren’s Hospital in 2019. Method: A cross-sectional descriptive study was conducted on 514 caregivers (aged 18 years and over). Results: There was no difference by gender (p> 0.05) of satisfaction of the patient’s caregivers on the quality of medical services. The satisfaction rate was approximately equal for both men and women (male 74.3%, female 74.8%). There was a statistically significant difference between caregivers’ occupation and  satisfaction. Through the data, we saw the highest rate of caregivers’ satisfaction was among farmers and free workers 73.9%. The percentage of  dissatisfaction was higher at 42.4% among pupils, students, and officials. Conclution: The higher the educational level is, the higher the level of dissatisfaction. Student and official group has the highest rate of dissatisfaction.

The Factors Affecting the Business Expectation of Human Resources in Entertain and Event Management

2020 ◽  
Vol 36 (3) ◽  
Author(s):  
Do Huy Thuong ◽  
Nguyen Thi Phuong Hong
Keyword(s):  
Human Resources ◽  
Human Resource ◽  
Professional Knowledge ◽  
Event Management ◽  
Factors Affecting ◽  
Research Results ◽  
Fundamental Knowledge

This research analysizes the factors affecting the business expectations of human resources in entertainment and event management. The research results have showed that of the 5 factors affecting the human resource expectations of businesses in entertainment and event management, the factor “professional knowledge” has the biggest impact on the expectations of the businesses. Next to it are “attitude”, “skill” and “ability”. The factor “fundamental knowledge” has the least influence on the expectations of the businesses.

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