Pelatihan dan Pendampingan English for Tour Guide Pada Program Pendidikan Kecakapan Kerja 2021 di Kabupaten Situbondo

The Employment Skills Education Program (PKK) is a government assistance program that aims to prepare human resources who are skilled, have character, are competitive, and have the ability to innovate. This is an aid to industry-based courses and training and entrepreneurial opportunities. Through the results of initial observations that have been made, graduated students of English Literature Faculty of Letters UNARS do not have special courses on skills as a tour guide. Through the English for Tour Guide Training program those who are interested in following the skills as a tour guide are included as participants in the 2021 PKK program and will be trained to have competence as a tour guide. PKM program participants who gain the skills to become tour guides will be very useful as their provision to find work. In collaboration with the AUSEI course institution as a service partner for PKM activities, it is hoped that later PKK program participants will have a competency certificate to work. This training and mentoring are carried out for approximately three months where students are given English language guidance and training that focuses on the English for Tour Guide material. During the training, students also had the opportunity to discuss and ask questions if they encountered problems during the training to reach the right solution. The expected outcome of this PKM activity is that students have special skills in English about English for Guides as evidenced by a certificate of competence. Keywords: English, English for Tour Guide, PKK program.

Experience Toward Smart Tour Guide Apps in Travelling

The integration of navigation systems and smart tour guide apps has gained popularity among travellers with the rapid development of the internet, mobile technology, and the wide acceptance of smartphones. The purpose of the study is twofold: (1) to assess the growth of smart tour guide apps in India and (2) to examine the tourists' experiences in using smart tour guide apps. To achieve the purpose of the study, a content analysis method was employed to analyse the users' reviews on the “Audio Odigos” and the “Trip My Way,” which are very popular tour guide apps in India. The results reveal that smart tour guide apps are more preferred than the human tour guide. An app-based tour guide facilitates exceptional experiences for accurate and useful information on historical monument tours, city tours, and destination tours. Thus, the findings can be used to improve the existing apps and develop more sophisticated apps in the future that can ensure sustainable smart tourism.

Components of DMZ Storytelling for International Tourists: A Tour Guide Perspective

This qualitative study investigated the process of Korean Demilitarized Zone (DMZ) storytelling created by tour guides. It explored the strategies that DMZ guides use and their influences at this complex site. This study investigates the training of the guides, their viewpoints on the DMZ, and the factors that influence their storytelling, taking guide status into consideration. A total of thirteen tour guides were interviewed. The findings identify various storytelling components that are used to build relationships with tourists, deliver an immersive experience, and provide the core information and regulations of the tour. Therefore, the proposed conceptual model includes three components that contribute to the creation of a memorable experience: the guide and the tourists, the guide and the site, and the tourists and the site. The findings enrich the body of literature on storytelling and could be used by travel agencies to create new training programs for DMZ tour guides and travel package group management. In addition, DMZ tours could be redesigned to increase the effectiveness of storytelling.

A Profile-Based Approach to Understanding Social Exchange: Authentic Tour-Guiding in the Sharing Economy

Authenticity in travel and tourism research is often explored at the tangible-existential nexus. However, the collaborative forces embedded within digital sharing economy platforms draw attention to how the promise of social exchange can stimulate authentic consumption. The role of tour guides has evolved accordingly, from professional designation to self-acquired identity enacted ad-hoc. This study therefore applies a deductive-inductive approach—investigating over 100,000 tour guide profiles on the digital sharing economy platform showaround.com —to frame authenticity as the diverse manifestation of promised social exchanges. Combining automated qualitative analysis for large datasets with manual inductive reasoning, the findings identify four types of authenticity demonstrated within sharing economy tour guide profiles: situational, natural, personal, and positional. Doing so extends established understanding of tangible-existential and sincere-trustworthy tourism industry authenticity by capturing social exchanges in dynamic contexts; acknowledging the diverse nature of the promise of authentic tourism service delivery and consumption therein.

Mobile Learning Model of Tour Guide Business in Universities from the Perspective of Distributed Cognition

In order to promote the better development of tour guide business, this article takes the tour guide business teaching in colleges and universities as an example and analyzes the current situation and the effect of students’ learning in the tour guide business course through investigating and researching the current situation of ideological and political teaching of the tour guide business course. It also proposes corresponding improvement measures for the existing problems, so as to improve the ideological and political teaching effect of the tour guide business course. To this end, this study relies on the powerful functions of UMU platform and builds a hybrid mobile learning mode based on UMU platform by improving the traditional teaching method of “face to face instruction + online lecture.” Although the UMU-based blended mobile learning model is formally divided into online learning and offline activities, in the actual teaching process, there are both you and me. In the process of online learning, students can realize the convenient learning through mobile APP terminal anytime and anywhere, or they can sit comfortably at the study table through the computer; in the offline activity classroom, students can sit in the classroom of UMU and communicate with teachers face to face, or they can use their cell phones to project their check-in, opinions, test results, etc. to the big screen. In the whole UMU-based hybrid mobile learning model, there is no clear boundary between online learning and offline activities, and online and offline are integrated with each other and crossed according to the actual learning needs to maximize learning efficiency.

Strategi Bertahan Hidup Nelayan Tour Guide di Masa Pandemi Covid-19

Sektor pariwisata termasuk sektor yang mengalami dampak yang signifikan terhadap pandemi Covid 19. Bisnis pariwisata mengalami mati suri yang disebabkan karena pembatasan sosial dan penutupan destinasi pariwisata. Masalah ini menimbulkan pebisnis pariwisata termasuk nelayan tour guide yang mengantar wisatawan ke pulau kehilangan pekerjaan. Penelitian ini bertujuan untuk menjelaskan strategi yang dilakukan nelayan antar jemput pulau (tour guide) Desa Sungai Pisang dalam memenuhi kebutuhan hidup di tengah bencana Pandemic Covid-19. Penelitian dianalisis dengan teori etnosain oleh James P. Spradley. Pendekatan penelitian ini yaitu pendekatan kualitatif dengan tipe penelitian etnografi. Informan dalam penelitian ini berjumlah 15 orang yang terdiri dari 10 orang nelayan tour guide, 1 (satu) orang Ketua PKBM, 1 (satu) orang Lurah Sungai Pisang, 1 (satu) orang Ketua RT dan 2 orang istri nelayan. Hasil penelitian yaitu nelayan selama pandemi covid-19 melakukan adaptasi terhadap perubahan yang terjadi untuk bisa bertahan hidup. Strategi bertahan hidup yang dilakukan oleh nelayan yaitu: (1). Beralih mata pencaharian, pada mata pencaharian yang dulu pernah mereka tekuni dan ada juga yang memulai pekerjaan baru, dan (2). Melakukan pinjaman ke kerabat, koperasi dan pemerintah.

Wisata Pendidikan: Peluang Wirausaha Sosial dalam Meningkatkan Ekonomi Masyarakat Wilayah Banten Lama

Kegiatan pengabdian masyarakat ini bertujuan untuk menggali potensi dan peluang yang dapat dimanfaatkan oleh masyarakat sekitar Kawasan Banten Lama melalui socialpreneurship. Pemanfaatan sumber daya alam (pembuatan cinderamata berbahan kerang) dan peningkatan kapasitas sumber daya manusia baik masyarakat sekitar, maupun kelompok sadar wisata (pokdarwis). Tour Guide Local memiliki point penting dalam memberikan informasi terkait historical Banten Lama yang dapat menjadi sebuah cara dalam menginformasikan nilai sejarah melalui program edu-tourism. Keterlibatan setiap pihak dalam program kemitraan harus bekerja sama agar kawasan Banten Lama memiliki daya tarik baik tingkat lokal, nasional maupun mancanegara.

Visitor Satisfaction with Guided Package Tours in the Northern Tourist Circuit of Tanzania

<p>The guided package tour is a special tourism product that is composed of many components that are organized and offered by a tour operator. The literature shows that many visitors prefer guided package tours because they are a convenient way of organising a holiday. Studies of visitor satisfaction with guided package tours are often conducted in developed economies, on coach tours in cities, and therefore less is known about guided package tours in developing economies where the principle attraction is wildlife and nature. This thesis investigates visitor satisfaction with guided package tours that feature safaris in the northern tourist circuit of Tanzania. The northern tourist circuit is the largest tourist destination in Tanzania that attracts more that 80% of international visitors in the country. Quantitative research method is used in this study together with importance-performance analysis. Importance-performance analysis provides a structure for data analysis and the interpretation of research findings. This thesis explores the relative importance of different components of guided package tours; visitor satisfaction with different components of the guided package tour; the relationship between importance and performance of different components of the guided package tour; and the relationship between visitor satisfaction with the tour guide and overall satisfaction with the tour experience. This research demonstrates that all components of the guided package tour are important to visitors, and visitors are very satisfied with the performance of the tour providers. Attractions, tour guides and transportation are considered very important and very satisfying components of the guided package tour in the northern tourist circuit. Visitor satisfaction with the tour guide makes the largest contribution to overall satisfaction with the tour experience. Similarly, visitor satisfaction with other components of the guided package tour contributes to overall satisfaction with the tour experience. The findings of this study provide a better understanding of visitor satisfaction with guided package tours that feature safaris, and the application of importance-performance analysis in the study of visitor satisfaction in a rural wildlife area. The study provides several practical suggestions for guided package tour providers in the northern tourist circuit.</p>

Visitor Satisfaction with Guided Package Tours in the Northern Tourist Circuit of Tanzania

<p>The guided package tour is a special tourism product that is composed of many components that are organized and offered by a tour operator. The literature shows that many visitors prefer guided package tours because they are a convenient way of organising a holiday. Studies of visitor satisfaction with guided package tours are often conducted in developed economies, on coach tours in cities, and therefore less is known about guided package tours in developing economies where the principle attraction is wildlife and nature. This thesis investigates visitor satisfaction with guided package tours that feature safaris in the northern tourist circuit of Tanzania. The northern tourist circuit is the largest tourist destination in Tanzania that attracts more that 80% of international visitors in the country. Quantitative research method is used in this study together with importance-performance analysis. Importance-performance analysis provides a structure for data analysis and the interpretation of research findings. This thesis explores the relative importance of different components of guided package tours; visitor satisfaction with different components of the guided package tour; the relationship between importance and performance of different components of the guided package tour; and the relationship between visitor satisfaction with the tour guide and overall satisfaction with the tour experience. This research demonstrates that all components of the guided package tour are important to visitors, and visitors are very satisfied with the performance of the tour providers. Attractions, tour guides and transportation are considered very important and very satisfying components of the guided package tour in the northern tourist circuit. Visitor satisfaction with the tour guide makes the largest contribution to overall satisfaction with the tour experience. Similarly, visitor satisfaction with other components of the guided package tour contributes to overall satisfaction with the tour experience. The findings of this study provide a better understanding of visitor satisfaction with guided package tours that feature safaris, and the application of importance-performance analysis in the study of visitor satisfaction in a rural wildlife area. The study provides several practical suggestions for guided package tour providers in the northern tourist circuit.</p>

PROTOTIPE APLIKASI ENGLISH LEARNING FOR TOUR GUIDE GUNA MENINGKATKAN KEMAMPUAN BAHASA INGGRIS PEMANDU WISATA DI PULAU KARIMUNJAWA BERBASIS ANDROID

Kepulauan Karimunjawa merupakan wilayah yang kaya akan Obyek dan Daya Tarik Wisata(ODTW). Keindahan aamnya mampu menarik minat banyak wisatawan lokal maupunmanca negara. Jumlah pemandu wisata kususnya untuk wisatawan lokal maupun mancanegara di Pulau Karimunjawa masih terbatas. Hal ini dikarenakan beberapa faktor, salah satunya adalah kurangnya kemampuan berbahasa Inggris para pemandu wisata. Selain itu pemandu wisata atau masyarakat yang ingin belajar bahasa Inggris harus keluar dari pulau untuk menemukan tempat kursus dan membutuhkan banyak waktu untuk belajar sehingga mereka harus meninggalkan kegiatan harian mereka. Kemampuan bahasa Inggris di dunia kepariwisataan sangat diperlukan oleh karena itu diperlukan inovasi salah satunya yaitu Aplikasi English Learning for Tour Guide(EL-Guide) yang dapat membantu para pemandu wisata untuk meningkatkan kemampuan bahasa Inggris mereka. Inovasi ini masih berupa prototipe aplikasi. Meskipun masih berupa prototipe tapi inovasi ini disusun disesuaikan dengan kebutuhan pemandu wisata. Kedepannya diharapkan prototipe aplikasi ini dapat direalisasikan menjadi produk yang dapat memberikan manfaat kepada masyarkat luas.