The symbolic costs of advice: how social situations explain the occurrence of unplanned knowledge sharing interactions

PurposeInformal knowledge sharing interactions (IKSI) are of particular value for innovation projects. This is especially true for unplanned IKSI, because they are even more likely to provide non-redundant knowledge and new perspectives than planned IKSI. Seminal studies have shown that the formation of unplanned IKSI can be explained on the basis of spatial structures. Strictly speaking, however, these studies only explain unplanned encounters. Whether unplanned IKSI result from these unplanned encounters, though, cannot be satisfactorily explained on the basis of spatial configurations alone. The purpose of this paper is to tackle this explanatory gap by unraveling the fundamental social processes by application of the symbolic interaction theory.Design/methodology/approachFor this purpose, the formation of 132 IKSI on innovation projects from three research and development departments of large companies was recorded in detail using a combination of diaries and interviews. The data were analyzed using qualitative content analysis.FindingsThe analysis reveals that IKSI cause symbolic costs (image damages), and that these costs vary between types of social situations. Because actors anticipate situation-specific costs, their propensity to initiate IKSI can be explained in terms of the situations in which they encounter one another. Furthermore, the analysis reveals six particularly relevant characteristics of situations and further elaborates the basic argument by analyzing their functioning.Originality/valueThe paper complements previous explanations of unplanned IKSI by opening up the social processes underlying their formation.

Hate Speech on Social Media

Based on the content that users prefer to follow, they are presented with similar content, which they may like. Thus, they can interact with individuals whose mindsets are similar to theirs. The users who cannot socialize in real life due to the COVID-19 pandemic and thus consider social media as an escape point think that they can produce unlimited and uncontrolled hatred in a synergistic environment consisting of people who produce similar contents to what they produce. This study focuses on hate speech on social media and analyzes the hate, discriminative, and derogatory speech regarding men within the “dunyaerkeklergunu” hashtag on Twitter based on symbolic interaction theory using the content analysis method. Within the scope of the “dunyaerkeklergunu” hashtag, 500 shares were analyzed. The study aims to raise awareness of the fact that hate speech can be made even on international men's day and that hate speech is not only directed towards women but is also made regarding men.

Representasi Busana Muslim Pemuda Hijrah di Channel Youtube Shift Media

Busana secara simbolik merupakan bentuk komunikasi nonverbal yang dapat mengikat suatu komunitas. Pemuda hijrah dalam komunitas Shift di Y outube berusaha menyajikan keberagaman busana dan citra simbolis dalam video-video dakwah yang menampilkan Ustaz Hanan Attaki. Penelitian ini bertujuan untuk mengetahui bagaimana representasi busana muslim yang ditampilkan oleh Pemuda Hijrah di Channel Youtube Shift Media dalam rangka menarik perhatian generasi milenial. Metode penelitian yang digunakan adalah studi etnografi virtual, dengan pendekatan kualitatif yang bersifat deskriptif dan menggunakan teori interaksi simbolik. Hasil penelitian menunjukkan representasi busana muslim yang ditampilkan dalam video komunikasi dakwah Pemuda Hijrah di Channel Youtube Shift Media bertujuan untuk melakukan pembauran dengan jamaah anak muda. Dengan menentukan segmentasi khalayak, kreator Channel Youtube Shift Media mencoba untuk menggeser busana muslim menjadi busana kasual yang lebih dekat dengan milenial saat mendatangi kegiatan kajian dakwah. Proses kontruksi makna denotatif busana muslim ditandai oleh Ustaz Hanan Attaki yang kerap tampil dengan menggunakan kemeja, kaos atau sweater dan penutup kepala model reggae (topi kupluk).Symbolically, clothing is a form of nonverbal communication that can bind a community. Pemuda Hijrah in the Shift community on Youtube tries to present various clothing and symbolic images in da'wah videos featuring Ustaz Hanan Attaki. This study aims to find out how Pemuda Hijrah displays the representation of Muslim clothing on the Shift Media Youtube Channel to attract the attention of millennial generation. The research method used is a virtual ethnographic study, with a qualitative descriptive approach and using symbolic interaction theory. The results of the study show that the representation of Muslim clothing displayed in the communication video of Pemuda Hijrah propaganda on the Shift Media Youtube Channel aims to mingle with young congregations. By determining the segmentation of the audience, the creators of Channel Youtube Shift Media are trying to Shift Muslim clothing into casual clothing that is more suited to millennials when they come to da’wah activities. The process of constructing the denotative meaning of Muslim clothing was marked by Ustaz Hanan Attaki, who often appeared wearing a shirt, t-shirt or sweater and a reggae-style head covering.

Are You a Werewolf? Teaching Symbolic Interaction Theory through Game Play

In this article, we report on the implementation of using the game Werewolf as a student-centered applied-learning activity to teach symbolic interaction theory and concepts. Engaging with symbolic interaction theory can be a powerful experience for students due to its potential to challenge taken-for-granted assumptions and analyze students’ everyday life experiences. However, some students may have difficulty grasping the specific details and overall significance underlying the perspective. Moreover, research has shown that undergraduate students often have significant levels of anxiety when confronted with sociological theory in both introductory and upper division theory courses. We aim to address recommendations to incorporate more active learning approaches to social theory by outlining an applied-learning activity based on the role-playing game Werewolf. In the article, we review Werewolf and provide a step-by-step guide on how to implement the activity in the classroom and summarize findings from student assessments and classroom evaluations.

Peran Interaksi Simbolik dalam Perencanaan Komunikasi Pemasaran di Masa Pandemi (Studi Kasus Kedai Minuman Longtang)

With the existence of Covid 19, the business of growing drinks and food is hampered. This makes business people at the beverage shop experience a loss. Therefore, business people must see how to plan in doing marketing properly in order to overcome this and produce good results. Marketing communication can be done in various media. The development of technology today makes it easy and fast for people to get what they are looking for, especially for business people, this is very important and there are no longer obstacles for them to do marketing of their products. In this marketing research, symbolic interaction and communication become interrelated so that one another must work together to facilitate marketing communication. This study uses symbolic interaction theory and the concept of marketing communication. The approach used in this research is qualitative research with a case study strategy. The data was collected by using in-depth interviews, documentation and direct observation. In this study, interactions occur in longtang marketing products because of the interaction and planning of marketing communications that are able to reach consumers to buy.Dengan adanya covid 19 ini, bisnis pertumbuhan minuman dan makanan menjadi terhambat. Hal ini membuat pelaku bisnis pada kedai minuman mengalami kerugian. Maka dari itu, pelaku bisnis harus melihat bagaimana perencanaan dalam melakukan pemasaran dengan benar agar dapat mengatasi hal tersebut dan memberikan hasil yang baik. Komunikasi pemasaran dapat dilakukan dalam berbagai media. Semakin berkembangnya teknologi yang ada di jaman sekarang, membuat masyarakat menjadi mudah dan cepat untuk mendapatkan sesuatu yang dicari, apalagi bagi pelaku bisnis hal tersebut sangatlah penting dan sudah tidak ada lagi penghambat bagi mereka untuk melakukan pemasaran terhadap produk yang dimiliki. Dalam penelitian pemasaran ini, interaksi simbolik dan komunikasi menjadi saling berkaitan sehingga satu dengan yang lainnya harus saling bekerja sama untuk memperlancar komunikasi pemasaran. Penelitian ini menggunakan teori interaksi simbolik dan konsep komunikasi pemasaran. Pendekatan yang digunakan pada penelitian ini adalah penelitian kualitatif dengan strategi studi kasus. Pengumpulan data dilakukan dengan teknik wawancara mendalam, dokumentasi dan observasi langsung. Dalam penelitian ini terjadi interaksi interaksi dalam produk pemasaran longtang karena adanya interaksi dan perencanaan komunikasi pemasaran yang mampu mengjangkau konsumen untuk membeli.

Hermeneutics of Ikat Weaving (Utan) Lian Lipa from Sikka Regency, East Nusa Tenggara (NTT)

Indonesia is famous for the amazing diversity of woven fabrics, so it has a special place in the hearts of its people. This diversity of woven fabrics is also owned by the people of Sikka Regency, East Nusa Tenggara (NTT) Province. The type of woven fabric that is well-known in the Sikka Regency area is ikat woven fabric (Tallo, 2003). In general, the ikat woven fabrics of Sikka Regency can be distinguished based on gender, namely the women's woven ikat cloth which in Sikka-Krowe language is called utan and the male woven ikat cloth called ragi or lipa. One of the women's ikat cloth (utan) originating from Sikka Regency, namely the Lian Lipa utan. However, the existence of the Lian Lipa utan is still unknown to some people in Sikka Regency, especially related to symbols, such as the motifs on the woven cloth. Apart from symbols, other factors such as norms, social status, traditions and community beliefs attached to this forest are also not widely known. Thus, an in-depth study is needed to be able to answer the overall symbolic meaning of the Lian Lipa utan, namely through a hermeneutic phenomenological approach. Thus, this study aims to determine the hermeneutics of the woven ikat (utan) Lian Lipa. The research methodology used is a qualitative method and the data collection techniques are observation, in-depth interviews and document studies. Through a hermeneutic phenomenological approach by using the Symbolic Interaction Theory of George Herbert Mead and Herbert Blumer, the results of his research show that the hermeneutics of the ikat cloth motif basically comes from the mindset and process of social interaction that has taken place since ancient times.

Peran Media Sosial Instagram dalam Membangun Kesadaran berdonasi di Lazis Darul Hikam

This study aims to determine the social interaction of Lazis Darul Hikam and the community through Instagram social media and to find out the role of social media Instagram in building awareness of donation in Lazis Darul Hikam. The research uses symbolic interaction theory to photograph how people interact using social media, define the meaning of the symbols conveyed and ultimately lead to actions in this case giving donations. The method used is a qualitative method, the donor Lazis Darul Hikam, an active user of Instagram, is an informant in this study. The results showed that social media has the following roles: (1) Instagram is a medium for inter-institutional interaction with the community to introduce programs and reporting media, (2) Instagram social media is also able to build awareness of donations by collecting funds obtained through social media.AbstrakPenelitian ini bertujuan untuk mengetahui interaksi sosial Lazis Darul Hikam dan masyarakat melalui media sosial Instagram serta untuk mengetahui peran media sosial Instagram membangun kesadaran berdonasi di Lazis Darul Hikam. Penelitian menggunakan teori interaksi simbolik untuk memotret bagaimana masyarakat berinteraksi menggunakan media sosial, mendefinisikan makna dari simbol-simbol yang disampaikan dan akhirnya bermuara pada perbuatan dalam hal ini memberikan donasi. Metode yang digunakan adalah metode kualitatif, donatur Lazis Darul Hikam pengguna aktif Instagram menjadi informan dalam penelitian ini. Hasil penelitian didapatkan bahwa media sosial memiliki peran sebagai berikut: (1) Instagram menjadi media untuk berinteraksi antar lembaga dengan masyarakat untuk memperkenalkan program dan media pelaporan, (2) Media sosial Instagram juga mampu membangun kesadaran berdonasi dengan terkumpulnya dana yang didapatkan melalui media sosial

Pengalaman Komunikasi Personel Badan Penghubung Sumatera Barat Dengan Perantau

The West Sumatra Liaison Agency is one of the government organizations of West Sumatra Province. This organization is located outside West Sumatra, especially in Jakarta. The West Sumatra Liaison Agency functions to facilitate the West Sumatra Provincial Government and the Central Government. This study aims to explore the experience of the Liaison Agency personnel in the perspective of symbolic interaction theory. Research with qualitative methods using a phenomenological approach is more focused on exploring the stages of interpersonal communication in communicating with migrants from West Sumatra from the perspective of symbolic interaction theory. The informants of this study consisted of 6 people, of which three people served in the West Sumatra Liaison Agency and three people who were staff. The research informants were selected by purposive sampling technique. The results of this study indicate that personnel who are organizational officials have different concepts of thought, self-concept, and interaction / community concepts from personnel who are staff at the West Sumatra Liaison Agency.