Pengaruh Kualitas Layanan dan Kepercayaan Terhadap Keputusan Loyalitas Nasabah

The purpose of this study was to determine the effect of service quality, trust and loyalty.. The methodology of data collection is conducted through a questionnaire using a Likert scale. The population is the customer of Bank Negara Indonesia and the samples are taken from 84 respondents. The analysis includes validity test, reliability test, statistical test, classic assumption test and SPSS test. The findings from SPSS 20 statistic program tool show the independent variable test which is service quality and trust (X) is 0.750 or 75%. The results of multiple linear equations show that there is a positive and significant impact between service quality on customer loyalty, t count of 12,331 which means t count>t table (12,331>1,66365) with a significance of 0,000<0,05. The trust variable of t count is 11,147 which means t count>t table (11,147>1,66364) with a significance of 0.000<0,05. Individually, the service quality and trust have positive and significant impact on customer’s loyalty. It means the impact of independent variable (X) on dependent variable which is customer’s loyalty (Y) is 75%, while the rest 25% (100-75=25) is explained by another variable outside this research.

Pengaruh Akuntabilitas dan Transparansi Terhadap Pengelolaan Keuangan Sekolah Menengah Atas (SMA) Negeri Se-Kota Bandung

Accountability and transparency are an inseparable unit in financial management. Accountability is defined as the ability to show reports or records that can be accounted for. While transparency is openness regarding financial management information that can be accessed by parents, the community and the government. In preparing the School Expenditure Budget Plan (RAPBS) the process of planning, organizing, directing, coordinating, reporting / accountability, and monitoring both internal and external to the school of financial managers and implementing activities is an effort in implementing accountable financial management and transparent. This research was conducted at Bandung City Public High Schools by involving 216 respondents from 540 people. The research method used is descriptive method with sampling technique that is cluster sampling method with multiple linear regression data analysis assisted by SPSS Ver program. 16. Data processing is done through transformation of data from ordinal to intervals and the test data used are the normality test, linearity test, validity test, reliability test, correlation analysis, multiple regression analysis, after research has shown that accountability and transparency affect the management of school finances and has a significant degree both partially and simultaneously.

Pengaruh Kreativitas dan Inovasi Terhadap Kinerja Usaha UKM Tenun Motif Renda Kota Bima

The purpose of this study was to determine the effect of creativity and innovation on the business performance of Bima City Lace Motifs in partially or simultaneously. The type of research used is associative, the research location is Raba Subdistrict, Ntobo Village. The population in this study are all UKM Lace motif that have Creativity and Innovation, the sample in this study amounted to 100 UKM. The research instrument used a questionnaire with a Likert scale measurement The type of data used in this study was quantitative data and the source of research data was primary data. Data collection techniques are observation, questionnaire / questionnaire, and literature study. The Creativity and Innovation Variables together have an effect both simultaneously and partially and simultaneously on the Business Performance of Bima City Lace Motifs. The implication of this research is that the existence of lace motif products can continue to be recognized and developed in order to preserve the Bima City lace motif woven products.

Pengaruh Inflasi, Suku Bunga, Nilai Tukar dan Produk Domestik Bruto Terhadap Return Saham Sektor Pertanian dan Sektor Pertambangan Periode 2009 – 2019

This study aims to determine the effect of inflation, interest rates, exchange rates, and gross domestic product on stock returns in the agricultural and mining sectors companies listed on the Indonesia Stock Exchange (IDX) for the period 2009 – 2019 either partially or simultaneously. The sampling technique used in this study was purposive sampling, and there were 12 companies that were used at research objects. This research used the quantitative research method using panel data regression analysis method. The result showed that partially inflation and exchange rates have a significant negative effect on stock returns, while interest rates and gross domestic product have no effect on stock returns. Based on the results of the simultaneousl inflation, interest rates, exchange rates, and gross domestic product have a effect on stock returns. Keywords: Inflation, Interest Rates, Exchange Rates, and Gross Domestic Product and Stock Return

Pengaruh Reliability, Responsiveness dan Emphaty Terhadap Customer Loyality Pada Parahyangan Golf Club Bandung

This research was conducted at Parahyangan Golf Club Bandung. The purpose of this study was to determine the relationship of Reliability, Responsiveness, and Emphaty on Customer Loyalty both simultaneously and partially. The method used in this research uses associative descriptive method. This study uses 99 as a research sample using multiple linear regression analysis. Testing the hypothesis in this study using the statistical F-test and t-test. The statistical analysis process uses the SPSS for Windows program. Based on the results of the study, the influence of Reliability, Responsiveness, and Emphaty on Customer Loyalty at Parahyangan Golf Club Bandung conducted with the analysis of the coefficient of determination has an influence meaning that Reliability, Responsiveness, and Emphaty have an effect on Customer Loyalty is influenced by other factors not examined by the authors.

Pengaruh Kesehatan Kerja dan Keselamatan Kerja Terhadap Produktivitas Karyawan Pada PT Haleyora Powerindo Bandung

This study aims to analyze the effect of occupational health and safety on employee productivity at PT. Haletora Powerindo. The sampling technique in this study uses a nonprobability sampling technique with saturated sampling method that is 75 employees. Analysis and testing of hypotheses used are multiple linear regression methods with research instruments using a questionnaire.The results showed that the occupational health program partially affected the work productivity of employees at PT Haleyora Powerindo. The work safety program partially affects the work productivity of employees at PT Haleyora Powerindo. Occupational health and work safety programs simultaneously affect the work productivity of employees at PT Haleyora Powerindo.

Analisis Program Bantuan Sosial (Survey Pemetaan Tingkat Kepuasan Bantuan Sosial Pada Dinas Sosial Kota Surakarta)

The purpose of this research is to find out the satisfaction of the people of Surakarta in the service program of the Family Hope Program (PKH), Non-Cash Food Assistance (BPNT), Poor Families (GAKIN) and Pilgrimage in the Surakarta Social Service and as material in setting service policies the public in carrying out continuous improvement in order to improve the quality of the next service quality.The method used in this research is descriptive analysis and verification analysis. Understanding the analysis of descriptive analysis according to Sugiyono (2005: 1) is: Research conducted to determine the value of the independent variable, either one variable or more (independent) without making comparisons or connecting between variables one with other variables. The data collection technique is using observation, interviews, and documentation and literature studies.Based on the results of research through observation, interviews and questionnaires concluded that the Family Hope Program (PKH) service program, Non-Cash Food Assistance (BPNT) is Very Good, the GAKIN service program is Good and the Pilgrimage Program is Poor.

Pengaruh Citra Merk dan Persepsi Kualitas Produk Terhadap Keputusan Pembelian Produk Mayoutfit Bandung melalui Instagram

The purpose of this study was to determine the effect of brand image and product quality on purchasing decisions on Mayoutfit Bandung products. The research method used for this research is descriptive verification. The population in this study was Mayoutfit Bandung followers of 1.2 billion, using simple random sampling with a sample size of 100 people.The results of this study indicate that: (1) Descriptive analysis of the Mayoutfit Bandung brand image shows results with good criteria with an average value of 3.53. (2) The results of descriptive analysis regarding the quality of Mayoutfit Bandung products show results with good criteria with an average value of 3.44. (3) The results of descriptive analysis of purchasing decisions show results with good criteria with an average value of 3.52. (4) There is a significant influence between brand image and product quality together on purchasing decisions. Based on the results of the F test, obtained an F count of 40.768. These results indicate that F arithmetic> F table (40.768> 2.36). This can be interpreted that the Effect of Brand Image and Product Quality together affect the Purchasing Decision.

Pengaruh Laporan Arus Kas Terhadap Tingkat Likuiditas (Studi Kasus Pada Lembaga Pembiayaan Di Bursa Efek Indonesia 2013-2017)

The research method used is a quantitative method with cuantitavie descriptive. The population in this study were all publicly listed companies listed on the Indonesia Stock Exchange in 2013-2017, the sampling technique used was purposive sampling and the samples taken were 12 financial institutions. The data analysis technique in this study is panel data regression analysis usingEviews. The test results show that in 2013-2017 the development of cash flows in 12 financial institutions fluctuated, with the highest average occurring in 2015. The development of the level of liquidity in 12 financial institutions tended to fluctuate with the highest liquidity level was 2014 Danasupra Erapacific Tbk. Partially cash flows from operating activities have a significant effect on the level of liquidity of financial institutions in 2013-2017. Partially the cash flows from investment activities have no significant effect on the level of liquidity of financial institutions in 2013-2017. Partially cash flows from funding activities have a significant effect on the level of liquidity of financial institutions in 2013-2017. Simultaneously, cash flows that feel from operating, investing and funding activities have a significant effect on the level of liquidity of financial institutions in 2013-2017 with a magnitude of influence of72.7%