scholarly journals Satisfaction of Generations X and Baby Boomers with tourist services in resorts from the Subcarpathians of Oltenia, in line with sustainable tourism destination development

2020 ◽  
pp. 64-73
Author(s):  
Marius-Nicolae TRUȚESCU

Introduction. In the context of sustainable tourism development, tourist satisfaction looked at from the perspective of the experience lived in the destination and the quality of services rendered by service providers is one of the directions in which researchers point their attention. In this context, the purpose of this study is to measure the satisfaction of Generations X (GX) and Baby Boomers (GBB) with tourist services in balneal resorts, seen through the perspective of the sustainable development of tourism destinations. Material and method. Methodology consisted in the survey method, by applying the semi-structured questionnaire tool on a sample of tourists visiting the balneal resorts in the Subcarpathians of Oltenia between July and October 2019. Results and discussions. The results show that satisfaction with the access to and inside the destination is good, but the infrastructure requires modernization. Satisfaction with tourist services is good, but it requires the improvement of recreational facilities and treatment services, especially for the members of Generation X. As far as accommodation services are concerned, even though they received the most positive feedback, the vast majority of facilities have medium level classification. Direct or indirect interaction with locals, hotel staff, and local authorities is valued as good towards very good. On the whole, it is necessary to increase satisfaction for GX and GBB tourists, as this will bring greater benefits for all interested parties: hotel owners and staff, tourists, local authorities, and even the local community, who can become more actively involved in the tourist market. Conclusions. This study is useful for local authorities in order to develop sustainable tourism, and for economic agents in obtaining the projected benefits. Key words: tourist satisfaction, generational cohorts, Subcarpathians of Oltenia, sustainable tourism, balneal services.,

Author(s):  
Aida Ciro ◽  
Merita Toska

The tourism sector in Albania has been upheld as a government development priority and a promising window for overall local economic development. Although these ambitions have started to shape the governance of the sector, the inherent challenges on a governance level have meant that most of the tourism development on a local level is being led by local initiatives and the private sector service providers. These initiatives are often fueled by entrepreneurial drive and are sustained by a network of local community actors, giving rise to applied models of sustainable tourism development, as shown by numerous agritourist enterprises emerging across Albania. Through a case study approach, this chapter will focus on the role entrepreneurial eco-systems rooted in local communities can play in the development of sustainable tourism models in Albania.


2022 ◽  
pp. 176-188
Author(s):  
Sandeep Basnyat ◽  
Trijya Kafle

This chapter presents a case study of community-based tourism (CBT) in Nepal. Based on the Nepalese experiences, this chapter demonstrates that the CBT approach not only helps to economically empower the local community, revitalize local culture, and enhance appreciation for the natural and cultural environment, but also ultimately helps to promote socially responsible and environmentally conscious sustainable tourism practices. Identifying policies and appropriate practices for the sustainable development of tourism is critical because of the recent crisis of COVID-19 that has almost paralyzed the entire travel and tourism industry. Furthermore, based on CBT approaches, the knowledge derived from the Nepalese experiences can be used in various developing countries that aim to develop sustainable tourism development models for the post-COVID-19 era.


2020 ◽  
Vol 13 (1) ◽  
pp. 230
Author(s):  
Gheorghe Epuran ◽  
Bianca Tescașiu ◽  
Alina-Simona Tecău ◽  
Ioana-Simona Ivasciuc ◽  
Adina-Nicoleta Candrea

The purpose of this research is to find if the stakeholders involved in rural tourism (primary producers of ecological goods, tourism service providers, and tourists, as carriers of demand for tangible products and ecological services) are concerned with integrating principles and values of sustainable tourism through permaculture and downshifting, and how these two phenomena might become sources for sustainable development in rural areas. To achieve this purpose, qualitative research was conducted among tourism producers, intermediaries, and tourists from the Brașov region–one of the most important touristic areas of Romania and, also, an important region with rural tourism destinations. The results revealed that there is a particular preoccupation regarding permaculture and downshifting, and they might contribute to the local development of rural tourism areas. The novelty elements brought by this research are synthesized in a matrix where permaculture and downshifting were presented as important sources for the sustainable development of tourism in rural areas.


Author(s):  
Evaristo Haulle

Sustainable tourism depends on, among others, culture and interaction between members of a given community, flow of tourists and political climate of the host country, and hospitality of the service providers. It assumes that nature of the economy and relation of production and tranquillity define the sustainability of tourism. This paper presents the case of Ngorongoro district where Ngorongoro Conservation Area Authority (NCAA) and Loliondo Game Controlled Area (LGCA) are situated. Resources in these areas were sustained under the local community for centuries before the application of the modern approaches, which involved land alienation. The alienation of land led to the loss of pastures, eviction and relocation of Maasai pastoralists from NCAA. The situation made the pastoralists lose their livelihood options. Some development initiatives were prohibited. Community members started to fight with investors on access to resources. Moreover, search for alternative sources of living drove them into illegal practices of robbing travellers. Indeed, poaching and illegal transfers of wild animals by colluding with those in power made a few individuals benefit from the practices. As a result, the accumulation tendency made the hosting community lose their resources and the livelihood options as well. In this way, the only immediate option was trespassing to the existing resources and users; hence, malfunctioning of the sector. Thus, this paper argues that, in order to realise sustainable tourism and curb the emerging hostility between the resource hosts and the greedy individuals, community participation is paramount.  


2019 ◽  
Vol 2 (6) ◽  
Author(s):  
Stevanny Novianti Saliman

The purpose of this study was to analyze the influence of organizational culture and compensation towards job satisfaction in improving the performance of employees on the baby boomers, generation x, y, and z. Respondents in this research is done by taking a employee population from some random generation of working around the area of West Jakarta and Tangerang. The method is carried out in the form of survey method with the dissemination of questionnaires with population numbers 150 people. The results of this research show that the culture of the Organization and compensation have levels of influence significantly to job satisfaction in improving employee performance. Adjustment of organizational culture in the work environment and the granting of compensation in accordance with the work that is given to the employee can be influential with the job satisfaction of employees in a company as well as improve productivity or performance employees at the company


Author(s):  
Ekeke John ◽  
Sonari Otobo

The achievement of entrepreneurial objectives by tourism entrepreneurs is dependent on the existence of a dynamic, attractive, safe and competitive tourism destination capable of creating and delivering memorable experiential value which enhances tourist satisfaction and subsequent behaviouralintentions. However, the menace occasioned by the COVID-19 pandemic has posed a critical challenge and a bitter contradiction with the expectations and plans of tourism entrepreneurs all over the world. This explains why several attraction sites and other tourism and hospitality service organisations are either shut or operating at dismal operational levels with the consequent loss of jobs, leisure time as well as filing for bankruptcy claims, etc. The situation calls for a paradigm shift in destination marketing strategy. This present study seeks to situate the quest to achieve tourism entrepreneurial objectives during this austere and uncertain period (POST COVID-19) on the ability of tourism service providers to craft, implant and implement sustainable tourism marketing strategies. The study proposes academic, stakeholder and marketing implications.


2021 ◽  
Vol 296 ◽  
pp. 05013
Author(s):  
Ajit Kumar Singh ◽  
Pankaj Kumar Tyagi ◽  
Priyanka Tyagi

The impact of tourism on the local community and environment has raised the concern of the sustainability of tourist destinations. Therefore, in the year 1998, the World Tourism Organization (WTO) [1] enriched the concept of sustainable tourism by defining it as “tourism development that can meet the demand of both tourists and host communities while preserving, and improving the opportunity for future development”. This paper tends to explore the current condition of sustainable tourism in Bihar. Primary data are collected from the ten major tourist destinations of the state, i.e., Patna, Gaya, Bodhgaya, Rajgir, Nalanda, Raxaul, Munger, Vaishali, Muzaffarpur, and Bhagalpur. The finding of this paper supports that sustainable practices at tourist places of Bihar are not significantly full fill the tourist expectations. Also, most people think that the state government is not taking the necessary steps and initiatives for the sustainable development of tourism in Bihar. This research paper’s findings help tourism stakeholders understand the current conditions of sustainable tourism in the state and help them reframe their policies and strategies for the overall development of the tourism sector.


2017 ◽  
Vol 19 (2) ◽  
pp. 117 ◽  
Author(s):  
Isye Susana ◽  
Nava Neilulfar Alvi ◽  
Citra Persada

Nowadays, the concept of Tourism Planning has shifted into sustainable tourism development. Because of the slow movement in implementing the concept, many alternative approaches have been offered. One of the alternative approaches to gain the sustainable development tourism is implementing the Cittaslow philosophy. This study aims to identify the local community’s empowerment and involvement in the tourism sector in Pahawang Island, Pesawaran Regency, Lampung Province, Indonesia. The local community involvement and empowerment are the essence ingredients of Cittaslow philosophy implementation.  From the implication of those two aspects in the tourism sector, this study will analyze through which sustainable tourism is better to conduct. The local community empowerment was noted in the context of psychological and social aspects of local community empowerment, particularly for developing and managing tourism. This study used the qualitative method in the case of Pahawang Tourism in Pesawaran Regency, Lampung Province, Indonesia. The result reveals that, the more effective collaboration among government, local communities (businesses, and residents), the more chance to gain sustainable tourism. 


Author(s):  
Alexander M. A. Khan ◽  
◽  
Imam Musthofa ◽  
Indarwati Aminuddin ◽  
Fitri Handayani ◽  
...  

Purpose: This research aims to determine the tourism potential based on the community’s perception of the existing natural resource and determining the management strategies for the tourism area. Research methods: The research method used in this study is the survey method. This research method was divided into two steps, including data collection using the snowball method and data analysis carried out with a descriptive method for the potential of tourism development and qualitative- quantitative approaches based on the perceptions of the local community to determine the development strategy. Results and discussions: The results showed that several natural resources in Alor can be used as a tourist attraction, such as Wai Ulung, Wai Redang, Wai Urita, Wai Bakolang, Munaseli Kingdom, Hiking Baki Old Village, Kenari beach, Sikka Island, Putri Laut Cave, Tomi Leo Cave, Bat Cave, and Octopus Pond. Based on the analysis using the quantitative and qualitative SWOT Matrix, the suitable strategy to be applied in the development of sustainable tourism in Alor is maximize the strength to get all of the opportunity, such as developing tourism activities with fully managed by the local community, promotes safe tourist sites, provides sustainable tourism development field-laboratory for students and academia, and Enhance the community involvement as local tour services providers. Conclusion: Many natural and historical resources in Alor that can be developed as a tourist attraction, and the suitable development strategy is to maximize the strength to get all the opportunity.


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