Conflict Resolution
An Orientation to Conflict Conflict is like sex: it is an important and pervasive aspect of life. It should be enjoyed and should occur with a reasonable degree of frequency, and after a conflict is over the people involved should feel better than they did before. Some psychiatrists and social scientists have given conflict a bad reputation by linking it with psychopathology, social disorder, and war. Conflict can be dysfunctional, but it also can be productive. It has many positive functions, including preventing stagnation and stimulating interest and curiosity. It is the medium through which problems can be aired and solutions developed. It is the root of personal and social change. The practical and scientific issue is not how to eliminate or prevent conflict but rather how to have lively controversy rather than deadly quarrels. A conflict exists whenever incompatible activities occur. The incompatible actions may originate in one person, group, or nation (intrapersonal, intragroup, or intranational) or they may reflect incompatible actions of two or more persons, groups, or nations (interpersonal, intergroup, or international). An action that is incompatible with another action prevents, obstructs, interferes, injures, or in some way makes the latter less likely or effective. A potential conflict exists when the parties involved perceive themselves to have incompatible values, interests, goals, needs, or beliefs.