scholarly journals Analysis on the Quality of Educational Services in an Effort to Improve the Image of Higher Education

2019 ◽  
Vol 1 (1) ◽  
pp. 27
Author(s):  
Puspo Dewi Dirgantari

Education is one of the most effective tool in changing people.  Along with the globalization that continues to occur at high speeds that touch every aspect of human life is also touched education globally. These changes make the college market and competition becomes more widespread than previously and the relative moving faster than the ability of universities to respond. Currently, there are ranking universities in the world of international standards by agencies recognized by the world. in 2011, not a single university in Indonesia recorded the world's top 50 universities in both versions Webometrics and the QS World University Rankings. This shows that the competitiveness of universities in Indonesia are still not strong enough in comparison with universities abroad that ultimately the competitiveness of these colleges will build the image of college. The image has a very important meaning for the institution.The method used in this study is descriptive and explanatory survey of a sample survey with a size of 100 foreign students. The research was conducted within a period of less than one year (not sustainable in the long run) so that the method used is a cross-sectional. The data used are the primary data and secondary data collected through the literature study and questionnaire. The results revealed that the quality of education services at public universities in Bandung classified into good category, this means that the service received or perceived by foreign students has been as expected and the quality of education services affect the image of public universities in Bandung.

2020 ◽  
Vol 10 (2) ◽  
pp. 103-106
Author(s):  
ASTEMIR ZHURTOV ◽  

Cruel and inhumane acts that harm human life and health, as well as humiliate the dignity, are prohibited in most countries of the world, and Russia is no exception in this issue. The article presents an analysis of the institution of responsibility for torture in the Russian Federation. The author comes to the conclusion that the current criminal law of Russia superficially and fragmentally regulates liability for torture, in connection with which the author formulated the proposals to define such act as an independent crime. In the frame of modern globalization, the world community pays special attention to the protection of human rights, in connection with which large-scale international standards have been created a long time ago. The Universal Declaration of Human Rights and other international acts enshrine prohibitions of cruel and inhumane acts that harm human life and health, as well as degrade the dignity.Considering the historical experience of the past, these standards focus on the prohibition of any kind of torture, regardless of the purpose of their implementation.


Author(s):  
Viсtor Ognevyuk

The article deals with the world rating of Ukrainian educational sphere according to The Global Competitiveness Report and UNESCO Science Report. It shows comparative indices of Ukraine in contrast to the other countries of these world ratings according to the “Quality of primary education”, “Penetration of primary education”, “Penetration of secondary education”, “Quality of secondary education”, “Quality of education in Sciences”, “Quality of school management”, “School access to the internet” and others. The article also defines strategic directions of reforming Ukrainian education system to improve its position in the world international ratings.


2019 ◽  
Author(s):  
Rika ramadani ◽  
Hade Afriansyah

Progress in information technology that is so fast is expected to improve the quality of education in Indonesia. In the world of information technology education can help and support the learning process. Especially now all the learning process activities can be done online. Progress in information technology must also be supported by quality human resources. In this case the teacher is very instrumental in the utilization of information technology in the world of education. Because the teacher is one of the education supervisors who will encourage the advancement of the quality of education in Indonesia. But in reality the quality of teachers in Indonesia is inadequate. There are still many teachers who cannot use information technology in learning especially for teachers who are senior or old. As teacher supervisors, they must improve the quality of their performance in using technology. To improve the ability of teachers to use technology, ongoing training is needed to use technology. The role of the head of the school as a supervisor is also needed, namely the principal is obliged to supervise, control, and approach the teacher in terms of the use of technology in the learning process.


Edupedia ◽  
2020 ◽  
Vol 5 (1) ◽  
pp. 45-53
Author(s):  
Ilzam Dhaifi

The world has been surprised by the emergence of a COVID 19 pandemic, was born in China, and widespread to various countries in the world. In Indonesia, the government issued several policies to break the COVID 19 pandemic chain, which also triggered some pro-cons in the midst of society. One of the policies government takes is the closure of learning access directly at school and moving the learning process from physical class to a virtual classroom or known as online learning. In the economic sector also affects the parents’ financial ability to provide sufficient funds to support the implementation of distance learning applied by the government. The implications of the distance education policy are of course the quality of learning, including the subjects of Islamic religious education, which is essentially aimed at planting knowledge, skills, and religious consciousness to form the character of the students. Online education must certainly be precise, in order to provide equal education services to all students, prepare teachers to master the technology, and seek the core learning of Islamic religious education can still be done well.


2014 ◽  
Vol 3 ◽  
pp. 4-12
Author(s):  
Bhawani Prasad Mainali

This article has attempted to present an overview of basic concept, rationale and trends of decentralization in education planning and to identity the major policy issues and challenges relating to educational quality in Nepalese context. Decentralization in education around the world has based on the assumption that the quality of education will improve by shifting a decision making and accountability closer to schools, class rooms and learners.Academic Voices, Vol. 3, No. 1, 2013, Pages 4-12 DOI: http://dx.doi.org/10.3126/av.v3i1.9979 


2017 ◽  
Vol 12 (7) ◽  
pp. 129
Author(s):  
Mona Mohamed Abd Elghany ◽  
Reem Aly Elharakany

The quality of education is influenced by the managerialization of the universities, which refers to the introduction of substantial changes in the decision-making processes of the academic institutions, and the application of renewed information systems along with new managerial methodologies to restructure the organisational strategic relationships with stakeholders. This paper proposes a questionnaire to assess the importance of facilities in universities according to their financial budget consumed value. Semi Structured Interviews were conducted with the heads of logistic and financial departments in Egyptian universities, twenty public universities and twenty-three private universities, in order to identify criteria for the most significant university's facilities and appealing infrastructure that contributes to the quality of education.


2019 ◽  
Vol 4 (1) ◽  
pp. 88-112
Author(s):  
Farida Kurniawati ◽  
Sulistami Prihandini

Teachers’ attitude is an important factor that influences the quality of the implementation of inclusive education. The quality of inclusive education is part of the quality of education in general in a country. The quality of education of countries around the world is measured by the United Nations using the Human Development Index and placing countries in the very high, high, medium, and low categories. Systematic review was carried out to  get an idea of ​​the attitudes of teachers towards inclusive education and the factors that influence it in countries based on the HDI category. By using three electronic search engines for academic data, namely EBSCOhost, ProQuest, and Taylor & Francis Online, 18 articles reporting teacher attitudes towards inclusive education in various countries were discussed. The results found that there were no differences in teacher attitudes towards inclusive education between countries with very high and high HDI categories with countries in the moderate HDI category. Knowledge of children with disabilities and teaching experiences of these children is known to influence the attitudes of teachers towards inclusive education in countries with all HDI categories. The support from community, the availability of professional assistance, and the length of the implementation of inclusive education are factors that influence the attitudes of teachers in very high and high HDI categories countries, while the negative perception of disability makes teachers held negative attitudes towards inclusive education. Recommendations for improving the review of this topic are discussed in this study


2020 ◽  
Vol 9 (2) ◽  
pp. 88
Author(s):  
Minggu Minggu ◽  
May Vitha Rahmadhani ◽  
Siswandi Siswandi

<p>This research was conducted to determine how much the influence Customer Value to the College Selection Decision of Student  in Polytechnic LP3I Jakarta Kampus Blok M, to determine how much the influence Quality 0f Education Services to the  College Selection Decision of Student in Politectic LP3I Jakarta Kampus Blok M, and determine how much the influence Customer Value and Quality of Education services simultaneously to the College Selection Decision of Student  in Polytechnic LP3I Jakarta Kampus Blok M. This research was conducted on 75 students out of a population of 300 students using slovin method and quantitative research methods using regression analysis, to prove that the variable customer value has a positive and significant influence towards college selection decisions; and the variable quality of educational services has a positive and significant influence towards college selection decision. The research proved that the customer value has a positif influence 0,823 to the college selection decision,the quality of educational services has a positif influence 0,756 to the college selection decision,customer value and quality of education services simultaneosly has a significant influence 0,854. The Results of this research prove that hypotests Ha accepted and proven linear.</p><p><strong>Keywords: </strong>College Selection Decision, Customer Value, Service Quality</p>


Author(s):  
Hong-Van Thi Dinh

ABSTRACT In today’s competitive higher education environment in Vietnam, higher education institutions have focussed more on quality education services to improve students’ satisfaction, which is considered an important factor for attracting and retaining students and evaluating the success of these higher education institutions, as a result. This research aimed to examine Vietnamese students’ perceptions about the quality of education services offered at Hue University in Vietnam. The data were obtained from the questionnaires completed by 2933 students from four-university members of Hue University in Central Vietnam. The research results showed that the students were generally satisfied with the quality of education services provided by Hue University. In addition, students’ satisfaction at Hue University is most affected by their perceptions about access to education services and the educational environment. The study also provided several implications, for Hue University in particular and other Vietnamese higher education institutions in general, to enhance their education services to improve the level of education service quality for attracting and retaining students.


2019 ◽  
Author(s):  
Rahma Juita

In the world of education the name of the supervision of education has long been known by people or has long been known, which is meant by the supervision of education is not far from the problem of improvement regarding the problem of education in the learning and teaching process. However, in its discussion, the supervision of education is more about the differences of opinion, so because of differences in opinions there will be many differences in their implementation. In the process of developing supervisory education supervision in higher education it is demanded to better understand what is in the supervision of education in order to be more optimal in the practice of compilation in the learning process or improve, learn and teach, therefore supervisors must be more can help and have good skills.This educational supervision process is part of the activities carried out in the supervision of education. In this process what has been seen is what goals in the learning and teaching process, supervision techniques are ways to achieve certain goals, both related to the solution of the problems of the teachers in the learning and teaching process, the problem of the principal in developing safety and other issues related to and oriented to improving the quality of education. The process and technique of educational supervision is necessary and very important to be applied and applied properly and correctly in educational institutions, because in the second case it will also discuss the quality of schools.


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