scholarly journals Evaluation of Patients’ Perception of Services Rendered in a High Volume Primary Eye Care Center in Nigeria

2017 ◽  
Vol 2 (1) ◽  
pp. 10
Author(s):  
Megbelayin Emmanuel Olu ◽  
Opubiri Ibeinmo

Aim: To determine patients’ perception of services rendered in a high volume Nigerian primary eye care center. Methods: ex post facto research design was used. Participants' socio-demographic profile was obtained using a pretested questionnaire. Data analysis was by SPSS version 20.0. Results: Of the 303 patients (156, 51.6% first timers; 147, 48.5% were old patients), 153(50.5%) were males and 150 (49.5%) were females. The age range was 13 years to 94 years with a mean of 53.8+17.05 years. Overall satisfaction with care was 98.3% with waiting time constituting the highest level of dissatisfaction (22.5%). Conclusion: The high patronage of this eye center can be linked to the high level of satisfaction of the patients.

2019 ◽  
Vol 3 (2) ◽  
pp. 97-106
Author(s):  
Yusuf Suleiman ◽  
Muraina Kamilu Olanrewaju ◽  
Jamiu Mahmood Suleiman

This study aimed to investigate the perceived problems of strike action and deviant behavior in selected higher institutions in Ekiti State, Nigeria. The descriptive research design of ex-post-facto type was used in the study. Three hundred respondents were selected randomly from two Universities. The respondents were measured with a self-developed scale, and the data obtained were analyzed using descriptive (mean) statistical analysis. Four research questions were raised and answered. The result showed that causes of strike action in selected higher institutions include non-payment of teacher’s salaries, low responds to problems confronting schools among others, problems of strike action in selected higher institutions include production of half-baked graduates, youth involvement in secret cult, widespread of examination malpractice, causes of deviant behavior in selected higher institutions include parental neglect, drug addiction, high level of poverty among others and problems of deviant behavior in selected higher institutions include incessant strike action, widespread of examination malpractice, prevalence of teenage pregnancy among others. Given these findings, the study recommended that school counselors should identify deviant behaviors and counsel adolescents on how it can be prevented and that Government should deem it fit to respond to the yearnings and aspirations of the workers in terms of quick payment of their salaries and other emoluments.


2019 ◽  
Vol 4 (2) ◽  
pp. 24-33
Author(s):  
Adeyemi Muyiwa ◽  
Margaret Moronke Dosunmu ◽  
Abolaji Olugbenga Bukki

The skills and competencies exhibited by the secretarial staff in a University setting show how vast is such secretary in the art of delivery of his/her services.  A secretarial staff has been considered to be the brain box of any organisation.  They are incharge of all information emanating and disseminating from the establishment; as such the role of the secretarial staff as the custodian of information in the university cannot be over-emphasized.  The aim of the study was to determine the levels of the University secretarial staff employability skills and organizational citizenship behaviour in South-West, Nigeria.  The study adopted a descriptive research design of ex-post facto type. Two research questions were raised. The sample for the study consisted of 1,209 secretarial staff in 36 universities in South-West, Nigeria selected through stratified random sampling technique.  Three instruments were used for data collection, namely: Demographic Data Form, Graduate Employability Scale (GESS), ‘r’=0.86; Organisational Citizenship Behaviour Scale (OCBS), ‘r’=0.96. Multiple Regression Analysis (MRA) and Pearson Product Moment Correlation (PPMC) were used to analyse the data at 0.05 level of significance.  The results revealed that the University secretarial staff generally possessed a high level of employability skills (50.5%) and organizational citizenship behaviour (50.8%).It was concluded that the secretarial staff generally possessed the employability skills and organisational citizenship behaviour which are needed to perform optimally in their duties. The study recommended, among others, that the secretarial staff should endeavour to seek for more knowledge to equip them with relevant employability skills that will make them to be assets to the organization. The University secretarial staff should be exposed to regular training programmes with an emphasis on how to enhance their employability skills and further improve their knowledge. Also, there is need to compensate any secretarial staff who displays the traits of organizational citizenship behavior.This will serve as motivation for other secretarial staff.


2019 ◽  
pp. 433-453
Author(s):  
Adekunle Olusola Otunla ◽  
Oloruntobiloba T. Olatunji

Nigeria is becoming a global player in the business economy of Africa. Ibadan comes next to Lagos being the commercial hub of Nigeria; with high concentration of advertising and sales promotion and patronages This study investigates clients' perception, adoption and satisfaction with multi-platform advertising media strategies (MuPAMS) among business organisations in Ibadan, South-Western Nigeria. Ex-post facto research design was adopted, data was gathered using Multi-Platform Advertising Media Adoption Questionnaire (MuPAMAQ) (r = 0.86); and analysed descriptively. Findings revealed that majority of business organisations in Ibadan attached high importance to flier (57.7%), television (47.7%) and social media (47.4%). Thus, best promotion platforms were flier (84.6%) and social media (57.4%). Majority (69.3%) indicated very low satisfaction with the advertising agency services of which only 33.3% made quarterly requests per year. Adoption of multiple advertising platforms was recommended among media practitioners in Nigeria, to provide clients with a wide range of options and alternatives.


Author(s):  
Miguel Ángel Broc Cavero

RESUMENEste trabajo pretendió utilizar el Inventario de Cociente Emocional en su versión para adolescentes EQ-i:YV, de Bar-On adaptado a la población española por investigadores de la universidad de Murcia en 2012, a una muestra de 345 alumnos de educación secundaria obligatoria (ESO) en un centro público de Zaragoza, con un alto nivel de inmigración y diversidad. Mediante un diseño correlacional “ex post facto”, se analizó la influencia que variables independientes ejercían sobre la variable dependiente número de suspensos. Igualmente se llevaron a cabo análisis de varianza y otros análisis mediante el programa SPSS versión 22 y Lisrel 8.51, encontrando que los datos son similares a los obtenidos en el trabajo original, que los varones aventajan a las mujeres en el factor estado de ánimo y adaptabilidad y que éstas aventajan a aquellos en el factor interpersonal y en rendimiento académico. Los análisis de regresión muestran que solamente los factores Interpersonal y Manejo del estrés entran en la ecuación de predicción, con correlaciones positivas pero bajas que explican poca cantidad de varianza, y que casi no hay diferencias en los factores en los cuatro cursos de la etapa, sugiriéndose una conceptualización más cercana a la teoría de los rasgos, o una interpretación más laxa en cuanto al desarrollo emocional se refiere. La conclusión final es que este constructo tal vez haya sido algo sobredimensionado y no tenga tanta relevancia en el rendimiento académico como han pretendido algunos autores.ABSTRACTThis work aimed to use the Bar-On EQ-i:YV Emotional Quotient Inventory: Young Versión, adapted to the Spanish population by researchers of the University of Murcia in 2012, to a sample of 345 students of Compulsory Secondary Education (CSE) in a public center in Zaragoza, with a high level of immigration and diversity. Through an "ex post facto" correlation design, we analyzed the influence that independent variables exerted on the dependent variable number of suspended subjects. Likewise, variance analysis, among others were carried out using the SPSS version 22 and Lisrel 8.51 program, finding that the data are similar to those obtained in the original study, that men outperform women in the factor of mood and adaptability, and that these outweigh those in the interpersonal factor and in academic achievement. Regression analysis show that only the Interpersonal and Stress Management factors enter into the prediction equation, with positive but low correlations that explain little amount of variance, and that there are almost no differences in the factors in the four courses of the this educational stage, suggesting a conceptualization closer to the theory of traits, or a more lax interpretation in terms of emotional development. The final conclusion is that this construct may have been somewhat oversized and does not have as much relevance in academic performance as some authors have claimed.


2018 ◽  
Vol 19 (02) ◽  
pp. 1-14
Author(s):  
Nur Choerun Nisa ◽  
Nadiroh Nadiroh ◽  
Eko Siswono

The objectives of this research is try to finding out the information about the effect of academic background of students on the ability of high-level thinking (HOTS) in the  environment. An ex post facto method has been applied by involving n= 120 students at SMA Negeri 21 Jakarta. Data was analyzed by Paired Sample T-tes. The results revealed that there were significant differences of student’s HOTS who come from academic background of MIA (Mathematics of Natural Sciences) and the academic background of IIS (Social Sciences). Therefore, to be considered about academic background factors that can lead students to improve HOTS in the environment. Further research on other variables that can influence HOTS in the environment, the background of respondents not only on the students but can be done to the general public because the environment to be the obligation of all the inhabitants of the earth. Environment has become the dominant issue in the beginning of this century, we need to re-educate our thinking, with further possibility to rekindle our hope of a future with dignity for all.


2017 ◽  
Vol 10 (2) ◽  
pp. 106
Author(s):  
Nur Chibtiyah ◽  
Djoko Santoso

<p>Panti Pelayanan Sosial Lanjut Usia “Potroyudan” Jepara dan Panti Pelayanan Sosial Lanjut Usia “Turusgede” Rembang Jawa Tengah mempunyai tugas memberikan pelayanan kepada Lanjut Usia terlantar yang mempunyai karakteristik yang berbeda-beda, untuk itu diperlukan suatu keahlian untuk lebih bisa berkomunikasi lebih aktif. Metode  penelitian yang digunakan dalam thesis ini adalah menggunakan pendekatan kuantitatif dengan desain ex post facto. Variabel dalam penelitian ini terdapat tiga variable bebas dan dua variabel, yaitu: kualitas pelatihan, kecerdasan emosi , komunikasi terapeutik, dan  kinerja pelayanan. Dari hasil penelitian terdapat pengaruh signifikan antara kualitas pelatihan dengan kecerdasan emosi, artinya semakin ditingkatkan kualitas pelayanan maka akan semakin meningkat kecerdasarn emosi seseorang; ada pengaruh signifikan antara kualitas pelatihan dengan komunikasi terapeutik, artinya semakin ditingkatkan kualitas pelayanan, maka akan semakin meningkat pula komunikasi terapeutik seseorang; tidak ada pengaruh signifikan antara kecerdasan emosi dengan komunikasi terapeutik, artinya walaupun kecerdasan emosi ditingkatkan tidak akan mempengaruhi komunikasi terapeutik; pengaruh signifikan antara kualitas pelatihan dengan kinerja pelayanan, artinya jika kualitas pelatihan ditingkatkan akan semakin meningkat pula kinerja pelayanan; ada pengaruh signifikan antara kecerdasan emosi dengan kinerja pelayanan, artinya bila kecerdasan emosi ditingkatkan maka kinerja pelayanan juga akan meningkat; dan ada pengaruh signifikan antara komunikasi terapuetik dengan kinerja pelayanan, artinya jika komunikasi terapeutik ditingkatkan maka kinerja pelayanan juga akan meningkat pula.</p><p> </p><p>The Elderly Social Service House "Potroyudan" Jepara and the Aged Social Care Center "Turusgede" Rembang is a Social Service Home of Social Service of Central Java Province. The research method used in this thesis is using quantitative approach with ex post facto design. Variable in this research there are three independent variables and two variables, namely: training quality, emotional intelligence , therapeutic communication , and service performance. From the results of the study there is a significant influence between the quality of training with emotional intelligence, which means the increased quality of service will increase the intelligence of one's emotions; There is a significant influence between the quality of training and therapeutic communication, which means that the higher the quality of service, the more therapeutic communication will increase; There is no significant influence between emotional intelligence and therapeutic communication, meaning that although enhanced emotional intelligence will not affect therapeutic communication; A significant influence between the quality of training and service performance, meaning that if the quality of training is improved, the service performance will increase; There is a significant influence between emotional intelligence and service performance, meaning if the emotional intelligence is improved then the service performance will also increase; And there is significant influence between therapeutic communication with service performance, meaning if therapeutic communication is improved then service performance will also increase also.</p>


2021 ◽  
Author(s):  
Tiliksew Teshome ◽  
Omar Salamanca ◽  
Alana Calise ◽  
Jibat Gemida Soboka

Abstract Background Ethiopia signed the VISION 2020 Global Declaration and launched its eye health program in 2002. Since then, there has been limited systematic and comprehensive evaluation of the progress towards VISION 2020 goals in Ethiopia.Purpose To evaluate Gurage Zone progress towards VISION 2020 targets and process indicators.Method An institutional-based cross-sectional study was conducted among all public and private eye health care facilities in the Gurage Zone within the Southern Nations, Nationalities, and People Region of Ethiopia. The evaluation protocol was adopted from the VISION 2020 situational analysis data collection tool. We used this structure to evaluate progress in terms of human resources, infrastructure, and service delivery at the Zonal Health Office and facility level.Result At the time of the study, the Gurage Zone had a 1.7 million catchment area population. There was a total of five eye care centers, of which one was established by a Non-Governmental Organization. Three of these facilities were secondary eye care centers with an operating theater and two of them were primary eye care centers. At the zonal level, there is no survey data available on the prevalence of blindness. There was no systemic evaluation of VISION 2020 process indicators. The budget allocation specific to eye health care was less than 0.7% of the total budget of the office. The human resources for eye health in the catchment area were: one ophthalmologist, two cataract surgeons, five optometrists, and 12 ophthalmic nurses, which is below the VISION 2020 targets for human resources for eye health. In terms of equipment, neither primary eye care center had a slit lamp biomicroscope, and two of the three secondary eye care centers did not have intraocular pressure (IOP) measuring equipment. Only one secondary eye care center was providing glaucoma surgical services, and no center provided either emergency or elective pediatric surgery. The cataract surgical rate (CSR) determined by the study was 1967.ConclusionGurage Zone had not achieved VISION 2020 goals in terms of critical human resources and service delivery. We recommend that the Zonal Health Office carries out a focused and baseline evaluation of eye health care service achievements.


2018 ◽  
Vol 11 (23) ◽  
pp. 87
Author(s):  
Estefanía Nieto Espinosa

En nuestros días, la existencia de recursos sobre dramatización como herramienta educativa es escasa. De este modo, el presente trabajo permite identificar el grado de conocimiento sobre el concepto de dramatización en el alumnado de Educación Secundaria, además de la relación teatro-vida cotidiana y la percepción que tiene este alumnado acerca del uso de la dramatización como recurso didáctico en el área de Lengua y Literatura. Para ello, se ha llevado a cabo un estudio ex post-facto de carácter transversal mediante un cuestionario ad-hoc de 21 ítems, sobre una muestra de 88 alumnos de Educación Secundaria Obligatoria. A la luz de los resultados obtenidos, hemos observado que los discentes tienen un alto grado de conocimiento en cuanto al concepto de dramatización, así como también una elevada percepción de esta como  recurso didáctico en el aula. Sin embargo, la vinculación de las actividades dramáticas con la vida diaria del alumnado es bastante deficiente. Por tanto, promover la realización de este tipo de actividades en el aula favorecería la participación en ellas. ABSTRACT:At present, there are not many resources that would help us to use drama as an educational tool. Thus, this paper examines how aware secondary school students are of the drama concept, the relationship between theatre and everyday life as well as the perception of the use of drama as a teaching resource in the area of language and literature. With this purpose some research has been carried out. The procedure includes an ex post-facto transverse character test through a questionnaire ad-hoc consisting of 21 items. 88 compulsory secondary education students have participated in the survey. In the results, we have observed that the learners have a high level of knowledge regarding the concept of drama, as well as a high perception of this as a teaching resource in the classroom. However, the link of dramatic activities with the daily life of students seems quite poor. As a conclusion, motivating the practice of this type of activities in class would encourage them to take part in these types of activities.


2021 ◽  
Vol 108 (special) ◽  
Author(s):  
Denadyalan S ◽  
◽  
Murugan PP ◽  
Shibi Sebastian ◽  
Patil S G ◽  
...  

Youthification of the farming population has the potential to revive, reform, and revolutionize the agriculture and allied sectors by concentrating the youth’s efforts towards it. Chrysanthemum is a traditional flower crop with many economic importance and numerous avenues for value addition and export. The study was conducted among 120 farm youths in Omalur, Kadayampatti, and Mecheri blocks of Salem district, Tamil Nadu.An ex post facto research design was used to study the extent of participation and factors that contribute to the participation of farm youth in chrysanthemum cultivation. Analysis of the responses indicated that a majority of farm youth had a medium (71.66 per cent) level of participation and 19.16 per cent had a high level of participation. Statements with a higher mean score, such as availability of cultivable land (4.16), attractive remuneration (4.09), agricultural knowledge (3.90), and interest in agriculture and allied activities (3.89), were the key contributing factors that led to the increased participation of farm youth in chrysanthemum cultivation.


Author(s):  
Adekunle Olusola Otunla ◽  
Oloruntobiloba T. Olatunji

Nigeria is becoming a global player in the business economy of Africa. Ibadan comes next to Lagos being the commercial hub of Nigeria; with high concentration of advertising and sales promotion and patronages This study investigates clients' perception, adoption and satisfaction with multi-platform advertising media strategies (MuPAMS) among business organisations in Ibadan, South-Western Nigeria. Ex-post facto research design was adopted, data was gathered using Multi-Platform Advertising Media Adoption Questionnaire (MuPAMAQ) (r = 0.86); and analysed descriptively. Findings revealed that majority of business organisations in Ibadan attached high importance to flier (57.7%), television (47.7%) and social media (47.4%). Thus, best promotion platforms were flier (84.6%) and social media (57.4%). Majority (69.3%) indicated very low satisfaction with the advertising agency services of which only 33.3% made quarterly requests per year. Adoption of multiple advertising platforms was recommended among media practitioners in Nigeria, to provide clients with a wide range of options and alternatives.


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