scholarly journals Strengthening Quality Culture in Education Services in Madrasah

2020 ◽  
Vol 4 (1) ◽  
pp. 23-31
Author(s):  
Musfiqon
Keyword(s):  
Quality Criteria ◽  
Educational Institutions ◽  
Educational Services ◽  
Quality Of Education ◽  
Content Standards ◽  
Academic Quality ◽  
Education Services ◽  
Quality Culture ◽  
Educational Culture

This paper supports the discussion of the concept of strengthening educational culture for managers of educational institutions. In this paper, a strategy to foster a culture of educa- tional quality is also examined so that the quality of madrasah education becomes better, both in terms of inputs, processes and results. The quality strategy in education in schools begins with a number of steps, namely (1) determining quality criteria, (2) building qual- ity commitments, (3) developing cultural quality, (4) developing the quality of educational services, and (5) improving the quality of school culture. The form of quality culture-based services can be done by improving academic quality that complements the developed competency standards, content standards, process standards, and adjusted standards. These four components, if implemented optimally, will be an indicator of descriptors of educational services in quality-based madrasas. Quality strategies in education services in madrasas need to start with a number of steps, namely (1) Find Support, (2) Support Support, (3) build a quality culture , (4) building the quality of education services, and (5) improving the quality of madrasa culture.

scholarly journals PENGARUH NILAI PELANGGAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMILIHAN PENDIDIKAN KAMPUS BERBASIS VOKASI

2020 ◽  
Vol 9 (2) ◽  
pp. 88
Author(s):  
Minggu Minggu ◽  
May Vitha Rahmadhani ◽  
Siswandi Siswandi
Keyword(s):  
Significant Influence ◽  
Customer Value ◽  
Quantitative Research ◽  
Educational Services ◽  
Quality Of Education ◽  
College Selection ◽  
Quantitative Research Methods ◽  
Education Services ◽  
Selection Decision

<p>This research was conducted to determine how much the influence Customer Value to the College Selection Decision of Student  in Polytechnic LP3I Jakarta Kampus Blok M, to determine how much the influence Quality 0f Education Services to the  College Selection Decision of Student in Politectic LP3I Jakarta Kampus Blok M, and determine how much the influence Customer Value and Quality of Education services simultaneously to the College Selection Decision of Student  in Polytechnic LP3I Jakarta Kampus Blok M. This research was conducted on 75 students out of a population of 300 students using slovin method and quantitative research methods using regression analysis, to prove that the variable customer value has a positive and significant influence towards college selection decisions; and the variable quality of educational services has a positive and significant influence towards college selection decision. The research proved that the customer value has a positif influence 0,823 to the college selection decision,the quality of educational services has a positif influence 0,756 to the college selection decision,customer value and quality of education services simultaneosly has a significant influence 0,854. The Results of this research prove that hypotests Ha accepted and proven linear.</p><p><strong>Keywords: </strong>College Selection Decision, Customer Value, Service Quality</p>

scholarly journals The Effect of Perception about The Educational Services Quality and Organizational Environment on Students' Achievement Motivation in Environmental Health Department

2019 ◽  
Vol 4 (1) ◽  
pp. 31
Author(s):  
Ismi Trihardini ◽  
M. Asrori ◽  
M. Syukri
Keyword(s):  
Environmental Health ◽  
Student Perceptions ◽  
Achievement Motivation ◽  
Health Department ◽  
Educational Services ◽  
Quality Of Education ◽  
Organizational Environment ◽  
Ministry Of Health ◽  
Education Services

<p>Achievement motivation is an urge in a person to compete and become superior. Achievement motivation is needed so that students have the drive to compete with excellence standards, where this achievement motivation plays a role in developing activities and initiatives, directing and maintaining perseverance in learning activities. Motivation between one student and another student is different due to different perceptions of the quality of educational services. The environment around the education process that can be said as a conducive organizational environment plays a role in increasing the drive for the achievement of students. This study aims to describe and analyze the influence of perceptions about the quality of education services and organizational environment on achievement motivation. The approach in this study is quantitative in the form of causal studies, a sample of 68 students in the Department of Environmental Health of the Ministry of Health of Pontianak were taken using the proportionate stratified random sampling technique. Data retrieval is done by using a research instrument in the form of questionnaire which refers to the Likert scale. Data were analyzed using Rank Spearman test and Linear Regression. Descriptive analysis explained that perception variables about the quality of education services and organizational environment were very good, and achievement motivation was very high. The results of correlation analysis describe 1) student perceptions about the quality of education services significantly influence achievement motivation (r = 0.445), 2) Organizational environment significantly influences achievement motivation (r = 0.767) 3) Student perceptions of the quality of educational services and organizational environment collectively have a significant effect on student achievement motivation in the Department of Health Polytechnic of the Ministry of Health of Pontianak (R = 0.779). Conclusions from this study are student perceptions of the quality of education services and organizational environment affect the achievement motivation. Based on the results of the study, it is suggested that the Health Department of Pontianak Health Ministry Polytechnic should continue to maintain or even improve the quality of education services and organizationalenvironment by taking into account the advice provided by the school component through the suggestion box.</p>

scholarly journals Articulación de servicios educativos -Redes educativas-. // Articulation of educational services -Educational networks-

Ciencia Unemi ◽  
2019 ◽  
Vol 12 (30) ◽  
pp. 74-86
Author(s):  
Álvaro Sáenz-Andrade
Keyword(s):  
Educational Process ◽  
Educational Institutions ◽  
Educational Services ◽  
Quality Of Education ◽  
False Dilemma ◽  
Educational Networks

Este artículo propone una reorganización de la institucionalidad educativa, en Ecuador, en función de conseguir una articulación de los servicios educativos que permita mejorar la cobertura y calidad de la educación sin necesidad de nuevas inversiones. Esta propuesta confronta el paradigma de que cada unidad educativa debe contar con todos los recursos en su interior para llevar a cabo el proceso educativo. Desarrolla aspectos de gestión para implementar la articulación propuesta. Concluye que, con una visión de articulación y redes educativas se supera el falso dilema entre unidades educativas grandes y pequeñas. AbstractThis article proposes a reorganization of educational institutions in Ecuador, in order to achieve an articulation of educational services that allows improving the coverage and quality of education without the need for new investments. This proposal confronts the paradigm that each educational unit must have all the resources within it to carry out the educational process. It develops management aspects to implement the proposed articulation. It concludes that, with a vision of articulation and educational networks, the false dilemma between large and small educational units can be overcome.

Pengaruh Mutu Layanan Pendidikan terhadap Kepuasan Siswa di MIS Mathlail Khoir Kecamatan Bojong Gede Bogor

2021 ◽  
Vol 4 (1) ◽  
pp. 28-42
Author(s):  
Aulia Fauziah ◽  
Ahmad Riyadi ◽  
Nurul Hamidah
Keyword(s):  
Student Satisfaction ◽  
Descriptive Analysis ◽  
Sampling Technique ◽  
Mean Value ◽  
Coefficient Of Determination ◽  
Educational Services ◽  
Quality Of Education ◽  
Cluster Sampling ◽  
Education Services

Service quality based on education to evaluate student satisfaction at MIS Mathlail Khoir. The purpose of this study was to examine the effect of the quality of educational services on student satisfaction as well as to explain the quality of educational services and student satisfaction. The method used is a quantitative method with descriptive analysis with a population of 405 students and the sampling technique is cluster sampling of 100 students assigned to students in class V and class VI. These instruments are observation, documentation, and questionnaires. The data analysis method was carried out using correlation techniques and simple linear regression with the help of SPSS 26 software. The results showed that the quality of education services and student satisfaction in the school was said to be high with a mean value of X 75.83 while Y was 48.34. And shows that there is a significant influence between the quality of education services on student satisfaction from the regression equation obtained by Y'= 33.889+0.191X showing that there is a positive or unidirectional relationship, based on the calculation of the coefficient of determination of 10.5% while 89.5% is influenced by other variables not examined.

Educational environment – the territory of schoolchildren

2020 ◽  
Vol 89-90 (4-5) ◽  
pp. 10-18
Author(s):  
Olga Demina ◽  
Keyword(s):  
Effective Means ◽  
Educational Environment ◽  
Qualitative Approach ◽  
Educational Process ◽  
Educational Institutions ◽  
Educational Services ◽  
Quality Of Education ◽  
Modern School ◽  
To Receive

The current situation in secondary education is characterized by the development of various educational institutions, which differ not only in educational programs and curriculum, but also in the conditions for training and educating, which make up the educational environment of modern educational institutions. The importance of studying the processes of forming the educational environment in a modern school is relevant, since the quality of education and upbringing of modern students who spend most of their time in the educational environment of schools will depend on its organization. Studying the problems of organizing the educational environment is also important in the sense that it is the qualitative approach to this process that will determine in the future if it is possible for students to receive high-quality educational services. The influence of the educational environment on the modern student is determined today, first of all, by the students' perception of the educational process, their involvement in the process of its creation and improvement. The effectiveness of the educational environment may also depend on how the student perceives it. So, the educational environment can be an effective means of developing the potential of the student, but if it is an integrated space for the interaction of children and adults (parents, teachers).

Positive Image as a Contemporary Resource for a Kindergarten Development

10.12737/2631 ◽  
2014 ◽  
Vol 3 (1) ◽  
pp. 54-56
Author(s):  
Воробьёва ◽  
Marina Vorobeva
Keyword(s):  
Educational Institution ◽  
Partial Solution ◽  
Educational Programs ◽  
Educational Institutions ◽  
Educational Services ◽  
Quality Of Education ◽  
Development Programs ◽  
Positive Image ◽  
Educational Establishment

The recent years has seen much discussions concerning ways to emphasize uniqueness of an educational establishment and its operational specifics. Partial solution to these issues is achieved through elaboration and documentation of Concepts, “Educational programs”, “Development programs” for various educational institutions. This is not enough for creation of kindergarten’s outer informational field as an open socio-pedagogic system for prospective customers and consumers of educational services. Thus it is necessary to develop ingenious individualized informational documents for each preschool educational institution. The problem of kindergarten management and quality of education maintenance is discussed. The author concludes, that the positive image enhances competitiveness of a preschool educational institution at the educational services market and should be considered as a crucial resource of preschool educational institution management.

scholarly journals Students’ satisfaction with the quality of educational services

2021 ◽  
Vol 122 ◽  
pp. 04004
Author(s):  
Svetlana Yurievna Mitrofanova ◽  
Lyudmila Vladimirovna Vandysheva ◽  
Anna Aleksandrovna Pustarnakova
Keyword(s):  
Technical College ◽  
Professional Training ◽  
Technical Support ◽  
Educational Institutions ◽  
Educational Services ◽  
Quality Of Education ◽  
Paradoxical Situation ◽  
Level Of Satisfaction ◽  
Students Satisfaction

The article raises the problem of the level of satisfaction with educational services among the students of agricultural training areas of secondary vocational education institutions of the Samara region. The study goal is addressed through several objectives including identifying the level of students’ satisfaction with the quality of education, their attitude towards industry internship, the level of satisfaction with the quality of material and technical support, and the presence or absence of the desire for employment in the chosen direction of training. The research method deployed in the study is surveying (N = 123). The study reveals that most respondents (73.7%) are completely or rather satisfied with the quality of education. The calculations indicate that most respondents have a positive or rather positive attitude towards industry internship (70.8%). 89.4% of respondents are completely or rather satisfied with the quality of material and technical support. 84.5% of the respondents are completely or rather satisfied with the quality of educational services while 9.6% found it difficult to answer and 5.7% express dissatisfaction with the quality of educational services to varying degrees. Considering individual educational institutions, the results by the indicator are as follows: the Bezenchuk Agrarian Technical College – 80.8%, the Kinel State Technical College – 91.1%. Due to the lack of data on secondary educational institutions, the obtained results are compared to similar studies conducted in Russian higher education institutions. As a result, the authors report a paradoxical situation consisting in the fact that the students are satisfied with educational services but not all of them plan to continue working in the chosen direction of professional training. Appropriate recommendations are provided for the management of educational institutions in accordance with the obtained results.

scholarly journals Strategi Kepala Sekolah Dalam Peningkatan Mutu Akademik Dan Non Akademik Peserta Didik

2021 ◽  
Vol 7 (4) ◽  
Author(s):  
Riska Nur Fitriana ◽  
Warih Handayaningrum ◽  
Maria Veronika Roesminingsih
Keyword(s):  
Learning Process ◽  
Academic Skills ◽  
Educational Institutions ◽  
Quality Of Education ◽  
Academic Quality ◽  
School Planning ◽  
Personal Approach ◽  
Qualitative Descriptive ◽  
Support Students

In its management, schools need quality assurance as a benchmark for assessing the success or failure of educational institutions. One of the most important aspects that affect the quality of education is leadership and quality management. The research objectives are: (1) to describe how the principal's strategy in improving the academic quality of students at SMAN 2 Sidoarjo (2) to describe how the principal's strategy is to improve the non-academic quality of students at SMAN 2 Sidoarjo. This study uses a qualitative descriptive. Collecting data using the method of observation, interviews and documentation. The results of this study are: (1) the principal's strategy in improving the academic quality of students at SMAN 2 Sidoarjo is through the PPDB process carried out in 4 stages, supervising the learning process in order to know the achievements in the learning process, taking a good personal approach with all school stakeholders, excellent programs (Academic Skills) that can support students to continue to work and produce achievements. develop school planning as much as possible, analyze the challenges, obstacles and future opportunities that will be faced by SMAN 2 Sidoarjo (2) the principal's strategy in improving the non-academic quality of students at SMAN 2 Sidoarjo is a superior program of life skills in the form of learning to be able to survive in life , more productive and supported by existing programs in schools. Social Skill with the hope of being able to socialize in society. Develop school planning as much as possible, analyze the challenges, obstacles and future opportunities that will be faced by SMAN 2 Sidoarjo.

scholarly journals Supervisi Pendidikan

2020 ◽  
Author(s):  
ZAHRA ABABIL
Keyword(s):  
School Principals ◽  
School Principal ◽  
Educational Institutions ◽  
Quality Of Education ◽  
Academic Quality ◽  
Institutional Management ◽  
Learning Conditions ◽  
Scientific Principles ◽  
Professional Person

In its development, the supervisor of the education unit is more directed to owning and understanding even demanded to be able to practice what is contained in the ministerial regulation on oversight. One of the demands is about competence in understanding the methods and techniques in supervision. A supervisor is a professional person when carrying out their duties, he acts on the basis of scientific principles to improve the quality of education. The teacher is one component of educational resources requiring supervision services. The importance of educational supervision assistance to teachers is rooted deeply in people's lives. To carry out supervision requires strengths that can see sharply to problems in improving the quality of education, use sensitivity to understand it and not just use ordinary eye sight, because what it observes is not a concrete, visible problem, but requires mental sensitivity. A supervisor fosters improved academic quality related to efforts to create better learning conditions in the form of academic aspects, not merely physical material problems. When supervision is faced with performance and quality control of education, it certainly has a different mission from supervision by the school principal. It aims to provide services to school principals in developing the quality of educational institutions and facilitating school principals to be able to carry out institutional management effectively and efficiently.

Supervisi pendidikan

2020 ◽  
Author(s):  
Febby Syafitri
Keyword(s):  
School Principals ◽  
School Principal ◽  
Educational Institutions ◽  
Quality Of Education ◽  
Academic Quality ◽  
Institutional Management ◽  
Educational Supervision ◽  
Scientific Principles ◽  
Professional Person

In its development, the supervisor of the education unit is more directed to owning and understanding even demanded to be able to practice what is contained in the ministerial regulation on oversight. One of the demands is about competence in understanding the methods and techniques in supervision. A supervisor is a professional person when carrying out their duties, he acts on the basis of scientific principles to improve the quality of education. Teachers are one component of educational resources requiring supervision services. The importance of educational supervision assistance to teachers is deeply rooted in the life of the community. [1] To carry out supervision requires strengths that can see sharply to problems in improving the quality of education, use sensitivity to understand it and not just use ordinary eye sight, because what it observes is not concrete, visible problems, but requires sensitivity to the inner eye. A supervisor fosters improved academic quality related to efforts to create better learning conditions in the form of academic aspects, not merely physical material problems. When supervision is faced with the performance and quality control of education by the supervisor of the education unit, it certainly has a different mission from supervision by the school principal. It aims to provide services to school principals in developing the quality of educational institutions and facilitating school principals to be able to carry out institutional management effectively and efficiently. In this educational supervision paper will be discussed regarding the notion of educational supervision, the purpose of educational supervision, the function of educational supervision, basic principles of supervision and types of educational supervision.

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