scholarly journals Urgensi Kualitas Pelayanan Distribusi Zakat Produktif Terhadap Kepuasan Mustahiq

2021 ◽  
Vol 9 (2) ◽  
pp. 114-126
Author(s):  
Sukma Mehilda ◽  
Meliyana Meliyana ◽  
Decky Hendarsyah
Keyword(s):  
Linear Regression ◽  
Random Sampling ◽  
Total Population ◽  
Secondary Data ◽  
Total Sample ◽  
Simple Linear Regression ◽  
Distribution Services ◽  
Quantitative Descriptive ◽  
Descriptive Method

Productive zakat is something that can support productivity for the economy and mustahiq life. Mustahiq satisfaction in getting productive zakat is a reflection of the success of the service. This study aims to analyze the effect of the quality of productive zakat distribution services on mustahiq satisfaction at the national zakat agency (NZA) Bengkalis district. This study was built using a quantitative descriptive method based on primary and secondary data in questionnaires, documentation, and literature studies. The total population of productive zakat mustahiq at the NZA Bengkalis regency is 327 people. Sampling used random sampling with a total sample of 77 people. Data were analyzed using simple linear regression, previously tested using validity, reliability, and normality tests. This study indicates that the quality of productive zakat distribution services has urgency in creating satisfaction for mustahiq, with evidence that the quality of productive zakat distribution services has a positive and significant effect on mustahiq satisfaction. This study contributes to NZA Bengkalis regency in improving service quality and satisfaction of productive zakat mustahiq.

scholarly journals AKUNTABILITAS TERHADAP PEMBAYARAN PAJAK BUMI DAN BANGUNAN DI DESA DAMAI KECAMATAN WATANG SIDENRENG KABUPATEN SIDENRENG RAPPANG

2020 ◽  
Vol 8 (3) ◽  
pp. 173-177
Author(s):  
Rina Rukmanti ◽  
Adam Latif ◽  
Akhyaruddin Hakim
Keyword(s):  
Random Sampling ◽  
Public Awareness ◽  
Sampling Technique ◽  
Total Sample ◽  
Descriptive Statistics ◽  
Community Awareness ◽  
Analysis Technique ◽  
Tax Payments ◽  
Quantitative Descriptive ◽  
Descriptive Method

The level of accountability forand building tax payments in Damai Village, Watang Sidenreng District, Sidenreng Rappang District, and to find out the factors that influence the level of community awareness in paying land taxes and Buildings in Damai Village, Watang Sidenreng District, Sidenreng Rappang Regency. The population in this study was 1,486 where the sampling used was Probability Sampling with a random sampling technique using aformula of Yount  5% with a total sample of 74. This study used a Quantitative Descriptive Method. Data collection techniques used through observation, questionnaires (questionnaire), documentation and interviews. The data analysis technique used is Descriptive Statistics, data quality test, classic assumption test using SPSS 21 and Likert Scale. The results showed that accountability for land and building tax payments in the peaceful village of Watang Sidenreng sub-district was categorized as "Influential/ significant", from the ANOVA test it was able to calculate 13,325 overall, influential/ significant and the probability was far from 0.05. Furthermore partially t arithmetic (3,650)> t table (1993) means that the level of accountability influences / significantly on Land and Building Tax Payments in Damai Village, factors that influence the level of public awareness in paying Land and Building Taxes in Damai Village Watang Sidenreng District Sidenreng Regency Rappang 60.6% included in the category of "good". 

scholarly journals PENGARUH KUALITAS PELAYANAN BANQUET TERHADAP KEPUASAN KONSUMEN PADA LABERSA GRAND HOTEL & CONVENTION CENTER SIAK HULU KAMPAR

2019 ◽  
Vol 8 (1) ◽  
pp. 176-188
Author(s):  
Nova Syafrina ◽  
Syaiful Akbar
Keyword(s):  
Linear Regression ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Consumer Satisfaction ◽  
Secondary Data ◽  
Simple Linear Regression ◽  
Independent Variables ◽  
Convention Center ◽  
Grand Hotel

Abstrak           Penelitian ini dilakukan di Labersa Grand Hotel & Convention Center, Siak Hulu, Kampar. Tujuan penelitian ini adalah untuk mengetahui apakah ada pengaruh yang signifikan antara kualitas pelayanan terhadap kepuasan konsumen pada Labersa Grand Hotel & Convention Center, Siak Hulu, Kampar. Populasi yang ada dalam penelitian ini sebanyak 1.317 orang. Dalam penelitian ini pengambilan sampel menggunakan asidental sampling, yaitu sebesar 93orang. Data yang digunakan adalah data primer dan sekunder dengan analisis menggunakan regresi linier sederhana. Hasil penelitian menunjukan bahwa hasil regresi linier adalah Y=16,974+ 0,642X yaitu memiliki arah hubungan yang positif, dan dan variabel kualitas pelayanan berpengaruh signifikan terhadap kepuasan konsumen hal tersebut dapat dilihat nilai nilai t_hitung (7,722) > dari t_tabel (1,98638). sedangkan besarnya pengaruh kualitas pelayanan terhadap kepuasan konsumen adalah sebesar 39,6 persen sedangkan sisanya sebesar 60,4 persen menggambarkan variabel bebas lainnya yang tidak  diamati dalam penelitian ini.     Kata Kunci : Kualitas Pelayanan Dan Kepuasan Konsumen.            This research was conducted at Labersa Grand Hotel & Convention Center, Siak Hulu, Kampar. The purpose of this study was to determine whether there was a significant effect between the quality of service on customer satisfaction at Labersa Grand Hotel & Convention Center, Siak Hulu, Kampar. The population in this study was 1,317 people. In this study the sampling uses incidental sampling, which is equal to 93 people. The data used are primary and secondary data with analysis using simple linear regression. The results showed that the linear regression results were Y = 16,974 + 0,642X which has a positive relationship direction, and the service quality variable has a significant effect on customer satisfaction. It can be seen the value of t-count (7,722)> from t-table (1,98638). while the magnitude of the effect of service quality on consumer satisfaction is 39.6 percent while the remaining 60.4 percent describes other independent variables not observed in this study..  Keywords: Service Quality and Consumer Satisfaction

scholarly journals The Imperatives of Maintenance Culture in the Sustainability of Hotels in Ado-Ekiti, Ekiti State, Nigeria

2019 ◽  
pp. 1-8
Author(s):  
S. J. Arohunsoro ◽  
O. O. Ojo ◽  
A. A. Shittu ◽  
V. I. Eburuo
Keyword(s):  
Total Population ◽  
Sampling Technique ◽  
Total Sample ◽  
Business Owners ◽  
Corporate Image ◽  
Culture Methods ◽  
Purposive Sampling ◽  
Descriptive Method ◽  
Structured Questionnaire

The paper assessed the roles of maintenance culture in the sustainability of hotels in Ado-Ekiti the research employed the use of survey research method; it involved the use of a well structured questionnaire to elicit information from respondents. Purposive sampling technique will be used to select three (3) star hotel as the sample for the study. The reason for making use of the purposive sampling was because the researcher feels its right to use 3-star hotels for the research. Three (3) star hotels are the ones that have at least some average facilities that can be maintained. In all the 3 star hotels in Ado Ekiti, a total sample of 20 hotels were selected for the study using convenient sampling technique which form 20% of the total population of the hotels in the study area, The patrons who responded to the questionnaire were selected with the use of convenient sampling technique. A total of 4 patrons were selected from each of the 20 hotels. However, the researcher was able to retrieve 79 out of 80 copies of questionnaire administered. The data collected were analysed using descriptive method of data analysis. It was revealed that proper and effective maintenance culture helps to shape the image and quality of services rendered by hotels which in turns attracts both old and new customers; maintenance culture is valuable for the sustainability of hotels and their brands as it helps in retaining the corporate image, retaining competitive advantage and satisfies current and intending customers of the hotel; poor knowledge of the need of rebranding of hotels, looking at most of the hotel owners from observation, one can deduce that many of them does not have a good knowledge of maintenance culture, hence, many hotels have a snail growth. It was recommended in the paper that the hotel owners should create a strategy to imbibe the use of maintenance culture into their business, and by so doing they will be able to gain and retain new and existing customers. The association of hotel business owners should dim it fit without sentiments to train and re-train their members on the new maintenance culture methods.

scholarly journals Pengaruh Kemasan Terhadap Minat Beli Masyarakat Dengan Kualitas Sebagai Variabel Mediasi Pada Produk “Legit”

2019 ◽  
Vol 2 (6) ◽  
Author(s):  
Billy Ivanko Dan Hetty Karunia Tunjungsari
Keyword(s):  
Linear Regression ◽  
Data Collection ◽  
Multiple Linear Regression ◽  
Model Test ◽  
Purchase Intention ◽  
Quantitative Methods ◽  
Secondary Data ◽  
Sampling Technique ◽  
Simple Linear Regression

The purpose of this research was to analyze the effect of packaging toward purchase intention with quality of the product as a mediation variable for Micro, Small, and Medium Scale Business “Legit” Product. This research used descriptive quantitative methods. The method of data collection were primary and secondary data. The population of this research is the entire Indonesia population of 2016 (257.912.349 peoples). This study used non-probability sampling technique by taking purposive sampling. This study used simple linear regression and multiple linear regression with instrument test, a classic assumption (normality, multicollinearity, and heteroscedasticity), model test (adjusted R2, T test and F test), Causal Steps and Bobel Test to checked the validity of the hypothesis. Based on the results of the study, it was found that the packaging has a significant effect on the purchase intention of the Legit’s product, the packaging has a significant effect towards the quality of the Legit’s product and the packaging has a significant effect towards the purchase intention of the Legit’s product with the quality of the product as a mediated variable.

scholarly journals PENGARUH KEPERCAYAAN, KEAMANAN DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN

2020 ◽  
Vol 8 (2) ◽  
Author(s):  
Mutiara Mutiara ◽  
Imam Wibowo
Keyword(s):  
Linear Regression ◽  
Product Quality ◽  
Total Population ◽  
Linear Regression Analysis ◽  
Negative Influence ◽  
Positive Influence ◽  
Simple Linear Regression ◽  
Purchasing Decisions ◽  
Quality Of Products

<em>This research analyzes ecommerce on online purchasing decisions. The purpose of this study was to determine the influence of trust, safety, product quality on online purchasing decisions at shopee. The total population used was 1,200 taken from researchers' instagram followers and the number of samples used in this study were 92 respondents. This research is a quantitative study, using simple linear regression analysis and multiple linear regression. The results of this study were obtained simultaneously showing the positive influence of product safety and quality while trust has a negative influence on purchasing decisions. Partially, there is a positive and significant influence of trust, safety and product quality on purchasing decisions. And there is advice given, that shopee companies need to pay attention to consumer confidence and develop the quality of products that are needed and desired by consumers in shopping online.</em>

scholarly journals Pengaruh Pembiayaan Mudharabah dan Pembiayaan Musyarakah Terhadap Laba Bersih PT. Bank BRI Syariah

2021 ◽  
Vol 12 (1) ◽  
pp. 11
Author(s):  
Fitria Yulia Sari ◽  
Nahruddien Akbar
Keyword(s):  
Data Analysis ◽  
Linear Regression ◽  
Secondary Data ◽  
Analytical Tool ◽  
Net Income ◽  
Financial Reports ◽  
Net Profit ◽  
Quantitative Descriptive ◽  
Positive Effect ◽  
Descriptive Method

This research has the objective of knowing and testing mudharabah and musyarakah financing whether or not there is an effect on net income at PT Bank BRI Syariah in 2018-2020. This research uses a quantitative descriptive method using secondary data derived from financial reports in the form of mudharabah financing data, musyarakah financing and net profit after tax from 2018 to 2020. This research uses an analytical tool, namely multiple linear regression. The SPSS 23.0 application was used to test the data in this study. Mudharabah and musyarakah financing based on the results of data analysis show that the net income together has a significant effect. This data analysis test shows that mudharabah financing on net income does not have a significant effect, meaning that if there is an increase or decrease in mudharabah financing, it will not affect the bank's net profit. Otherwise, musyarakah financing has a significant and positive effect on net income, meaning that the greater the income earned through musyarakah financing, the higher the Bank's net profit.

scholarly journals ANALISIS PENGARUH KESEJAHTERAAN KARYAWAN TERHADAP SEMANGAT KERJA KARYAWAN PADA PT. ASURANSI JIWASRAYA (PERSERO) MEDAN

2019 ◽  
pp. 150-162
Author(s):  
Betniar Purba
Keyword(s):  
Linear Regression ◽  
Linear Regression Analysis ◽  
Secondary Data ◽  
Strong Relationship ◽  
Total Sample ◽  
Employee Morale ◽  
Simple Linear Regression ◽  
Significance Level ◽  
Employee Welfare ◽  
Family Benefits

The purpose of this study was to determine and analyze the influence of employee welfare on employee morale at PT. Asuransi Jiwasraya (Persero) Medan, for the development of science, especially in the field of human resource management, as a reference in conducting further research. The total sample of the study was all members of the population of 30 people. The type of data used are primary and secondary data, data analysis methods are used simple linear regression analysis. From the results of the research and discussion, the tcount is 7.767 with a significance level of 0.000, so H1 is accepted and H0 is rejected. That is, employee welfare has a significant effect on employee morale at PT. Jiwasraya Insurance (Persero) Medan, can be received at a 5 percent significance level. The simple linear regression equation obtained is Y = 0.773 + 0.696X. That is, employee welfare has a positive effect on employee morale at PT. Jiwasraya Insurance (Persero) Medan. This can be seen from the regression coefficient which is positive. The value of the correlation coefficient (R) is 0.826, meaning that employee welfare has a strong relationship with employee morale at PT. Jiwasraya Insurance (Persero) Medan. The determinant coefficient value (R Square) is 0.683, meaning that employee morale can be explained by employee welfare of 68.3% while 31.7% is explained by other factors such as promotion and incentive. Suggestions given as material for consideration to the leadership of the company is to increase employee morale, the company should pay attention to the welfare of employees by providing official housing facilities and increase family benefits to employees. It is better for the company to increase employee morale by giving awards to the best performing employees, such as promotion and incentives.

scholarly journals Kualitas Pelayanan terhadap Kepuasan Nasabah pada PT. Mandiri Tunas Finance

2020 ◽  
Vol 1 (1) ◽  
pp. 11-17
Author(s):  
Reza Kurniawan
Keyword(s):  
Quality Of Service ◽  
Linear Regression ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Secondary Data ◽  
T Test ◽  
Sampling Techniques ◽  
Simple Linear Regression

This research was conducted at PT. Mandiri Tunas Finance Pekanbaru Branch. The purpose of this study was to determine the Effect of Service Quality on Customer Satisfaction at PT Mandiri Tunas Finance Pekanbaru Branch. The population in this study was 2,390 customers. In this study sampling using Accidental Sampling techniques, which amounted to 96 customers. The data used are primary and secondary data with analysis using simple linear regression. The results showed Y = 14.820 + 1.035 and the t test showed that t arithmetic> from t table (18,471> 1,98552) this meant that Quality of Service had a significant effect on Customer Satisfaction of PT. Mandiri Tunas Finance Pekanbaru Branch. The influence of Service Quality on Customer Satisfaction is 78.4% while the remaining 21.6% is influenced by other variables

scholarly journals PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH PADA PT. MANDIRI TUNAS FINANCE CABANG PEKANBARU

2020 ◽  
Vol 11 (3) ◽  
pp. 233-239
Author(s):  
Teuku Reza Kurniawan
Keyword(s):  
Quality Of Service ◽  
Linear Regression ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Secondary Data ◽  
T Test ◽  
Sampling Techniques ◽  
Simple Linear Regression

This research was conducted at PT. Mandiri Tunas Finance Pekanbaru Branch. The purpose of this study was to determine the Effect of Service Quality on Customer Satisfaction at PT Mandiri Tunas Finance Pekanbaru Branch. The population in this study was 2,390 customers. In this study sampling using Accidental Sampling techniques, which amounted to 96 customers. The data used are primary and secondary data with analysis using simple linear regression. The results showed Y = 14.820 + 1.035 and the t test showed that t arithmetic> from t table (18,471> 1,98552) this meant that Quality of Service had a significant effect on Customer Satisfaction of PT. Mandiri Tunas Finance Pekanbaru Branch. The influence of Service Quality on Customer Satisfaction is 78.4% while the remaining 21.6% is influenced by other variables.

PENGARUHKOMITMEN PIMPINAN DAN ETIKA KERJA TERHADAP KINERJA KARYAWAN PT. GERAHA KERINDO UTAMA JAKARTA

2016 ◽  
Vol 4 (1) ◽  
Author(s):  
Ismail Razak ◽  
Mohamad Idham Maulani
Keyword(s):  
Linear Regression ◽  
Random Sampling ◽  
Work Ethic ◽  
Sampling Method ◽  
Employee Performance ◽  
Secondary Data ◽  
Simple Random Sampling ◽  
Primary Data ◽  
Analysis Method ◽  
Simple Linear Regression

The aim of this study was to analize the influence of commitment of leaders and work ethic on theemployee performance of PT. Geraha Kerindo Utama, Jakarta. Secondary data was obtained from PT. Geraha Kerindo Utama, while primary data was obtained from employee of PT. Geraha Kerindo Utama through admission filling of questionnaire by using scale of Likert. In this study, simple random sampling method was used and data analysis method was simple linear regression and multiple linear regression. The results of this study indicated that commitment of leadersand work ethicpositively and significant influenced the employee performance of PT. Geraha Kerindo Utama. The conclution of this study is that commitment of leaderswas dominant than work ethic in influencing the employee performance of PT. Geraha Kerindo Utama.

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