scholarly journals Pengaruh Keputusan Nasabah untuk Menggunakan Fasilitas Mobile Banking dalam Standar Pelayanan di PT. Bank BRI Syariah Cabang Pekanbaru

2018 ◽  
Vol 15 (2) ◽  
pp. 31-41
Author(s):  
Rahmawati Rahmawati ◽  
Noer Ariska Idola
Keyword(s):  
Social Factors ◽  
Psychological Factors ◽  
Rapid Development ◽  
Sampling Technique ◽  
Cultural Factors ◽  
Coefficient Of Determination ◽  
Linear Regression Method ◽  
Mobile Banking ◽  
Personal Factors ◽  
Service Standards

In modern times, everything is tackled fast and precisely due to the rapid development of technology and development in all fields. This is because human needs for information are increasingly complex and it demands us to be more optimal in accessing all information through technology facilities. In this study, the writers are interested in raising the title Influence of Customer Decisions to Use Mobile Banking Facilities in service standards at PT. Bank BRI Syariah Branch Pekanbaru city. The object of this research was conducted at PT. Bank BRI Syariah Branch Pekanbaru which is located at Jalan Arifin Ahmad No.7-9 in Pekanbaru city. The sampling technique used was the Nonprobability Sampling method with respondents' search procedure techniques based on Accidental Sampling, in which the sample in this study were 67 respondents. The data analysis technique used is quantitative with multiple linear regression method SPSS 16. The results of data processing from the regression equation are Y = 4,297 + 0,635 X1 + 0, O56 X2 + 0,269 X3 + -0,159 X4. Furthermore, from the results of the t-test, the variables that most influence the customer's decision in using mobile bankingis cultural factors proven from the t-count> t-table of 4.438> 1.996, social factors of 0.586 <1.996, personal factors of 2.015> 1.996 and psychological factors of -1.170 <1.996 . While the test F-count> F-table proved to be 5.887> 2.51 with a significant value of 0.000 <0.05 which means that H0 is rejected and H1 is accepted. While the test results of the coefficient of determination show the percentage of variables of cultural factors, social factors, personal factors and psychological factors on customer decisions of 0.275 (27.5%) and the remaining 72.5% are explained by other variables outside the regression model. The conclusion is that the variables of cultural factors, social factors, personal factors and psychological factors simultaneously influence the customer's decision. The factors affecting the customer's decision to use mobile banking facility at PT. BRI Syariah branch Pekanbaru  is generally in accordance with the established rules and service standards in the world of Islamic Banking.  

scholarly journals ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUTUSAN KONSUMEN DALAM PEMBELIAN BARANG ELEKTRONIK SECARA KREDIT PADA PT COLUMBUS MEGAH SENTRA SARANA CABANG BERAU

2020 ◽  
Vol 5 (2) ◽  
pp. 45-51
Author(s):  
Warti Ratnasari
Keyword(s):  
Significant Influence ◽  
Social Factors ◽  
Psychological Factors ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Cultural Factors ◽  
Test Reliability ◽  
Coefficient Of Determination ◽  
Personal Factors ◽  
Consumer Decisions

This study aims to analyze the factors that influence consumer decisions to purchase electronic goods on credit at PT Columbus Megah Sentra Sarana, Berau Branch. The data collection method used a questionnaire distributed to consumers of PT Columbus Megah Sentra Sarana, Berau Branch, as many as 92 people who were selected using probability sampling method with simple random sampling technique. The analytical tools used are: validity test, reliability test, multiple linear regression analysis, coefficient of determination, t test and F test.The results of this study indicate that the factors that have a significant influence are cultural factors, social factors and personal factors. Meanwhile, psychological factors have no significant effect on consumer decisions in purchasing electronic goods on credit at PT Columbus Megah Sentra Sarana, Berau Branch. So that the hypothesis of point 1 can be partially accepted and partially rejected.The results of the F test show that cultural factors, social factors, personal factors and psychological factors simultaneously have a significant influence on consumer decisions in purchasing electronic goods on credit at PT Columbus Megah Sentra Sarana, Berau Branch, so the hypothesis point 2 can be accepted

scholarly journals FAKTOR-FAKTOR YANG MEMPENGARUHI KONSUMEN DALAM PENGAMBILAN KEPUTUSAN PEMBELIAN PRODUK GREEN WORLD GLOBAL DI BANDA ACEH

2018 ◽  
Vol 2 (2) ◽  
Author(s):  
Saiful Amri
Keyword(s):  
Psychological Factors ◽  
Sampling Technique ◽  
Test Reliability ◽  
Coefficient Of Determination ◽  
Personal Factors ◽  
Purchasing Decisions ◽  
Simultaneous Test ◽  
Personal Variables ◽  
Banda Aceh ◽  
Green World

This study aims to determine whether cultural factors, social, personal and psychological factors have a simultaneous and significant effect on the purchasing decisions of Green World Global products in Banda Aceh. The sample in this study amounted to 60 respondents. The sampling technique in this study is the accidental sampling technique. Research this done during one month. Analysis of the data used in this study by using validity test, reliability test, coefficient of determination analysis, simultaneous test, formal test, from the results of test conducted found that all cultural, social, personal and psychological factors have no significants effect on product purchase decision making Green World Global, but from the four factors, personal factors have a significants effect on purchasing decisions with the results of the coefficient t count 1,729> t table 1,671 or it can be said the personal variables influence the purchasing decisions of Green World Global products.

scholarly journals Consumer Purchase Consumer Behavior And Interest Concerning Community In Bank Danamon Tbk In Solok Selatan

2018 ◽  
Vol 6 (1) ◽  
pp. 43-51
Author(s):  
Afriany Afriany
Keyword(s):  
Social Factors ◽  
Psychological Factors ◽  
Descriptive Analysis ◽  
Social Factor ◽  
Cultural Factors ◽  
General Description ◽  
Personal Factors ◽  
The Public ◽  
Independent Variables ◽  
Analysis Technique

This study aims to determine: (1) General description of psychological factors, social factors, personal factors, cultural factors and the interest of the community to save at Bank Danamon, (2) To know the factors that influence the public interest to save at Bank Danamon. This research consist of 4 (four) independent variables, namely Psychology Factor (X1), Social Factor (X2), Personal Factor (X3), Culture Factor (X4), and dependent variable that is Interest of Saving (Y). The design of this study is descriptive and causative. To obtain valid and reliable instrument validity test and reliability test. Data analysis technique using descriptive analysis and inductive analysis. Three independent variables can be found in both psychological factors, personal factors and cultural factors, while one independent variable and dependent variable are in good enough criteria, ie social factors and interest in saving. The results showed that: individually or individually only social factors that have an effect on and significant to the interest of saving society in Bank Danamon. But simultaneously or together four independent variables significantly influence the interest of the public saving in Bank Danamon. Keyword: Psychological Factors, Social Factors, Personal Factors, Cultural Factors, Interest Saving

PENGARUH FAKTOR SOSIAL, PERSONAL, PSYCHOLOGICAL, DAN KULTURAL TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN CENTRO DEPARTMENT STORE MELALUI STIMULUS MIDNIGHT SALE

MODUS ◽  
2016 ◽  
Vol 26 (1) ◽  
pp. 77
Author(s):  
Mega Retna Yuriska ◽  
Ign Sukirno
Keyword(s):  
Social Factors ◽  
Psychological Factors ◽  
Department Store ◽  
Cultural Factors ◽  
Purchase Decision ◽  
Personal Factors ◽  
Purchasing Decisions ◽  
Knowing That ◽  
Group Play ◽  
Main Factor

Midnight sale is one strategy that can provide stimuli to the customer purchase decision.However, the main factor or basis that contribute to the purchase decision by Schifman and Kanuk (2004) as quoted by Samuel, et al., (2005) are social factors, personal factors, psychological factors, and cultural factors. Consumer purchasing decisions due to social factors infuenced by some small groups like, group or group play, family, and the role and status (Kotler and Armstrong, 2004).Tis study was conducted to determine consumers’ assessment of social factors, personal factors, psychological factors, and cultural factors, consumer purchasing decisions knowing that stimulated by midnight sale and determine the infuence of social factors, personal factors, psychological factors, and cultural factors on consumer purchasing decisions Centro Department Store which distimuli by midnight sale. This research was conducted in Yogyakarta, namely the consumers Centro Department Store in June 2013.Te results showed that consumers have a good assessment on social factors, personal factors, psychological factors, cultural factors. Consumers have high purchasing decision in Centro Department Store during a midnight sale promotion program. Social factors, personal factors, psychological factors, and cultural factors simultaneously have a signifcant infuence on consumer purchasing decisions. Social factors, personal factors, psychological factors, and cultural factors have a positive and signifcant impact on consumer purchasing decisions.Keywords: Social factors, Personal factors, psychological factors, cultural factors, purchase decision

THE EFFECT OF CONSUMER BEHAVIOR PURCHASE GOLD CREDIT PRODUCTS IN BANK MANDIRI SYARIAH

2018 ◽  
Vol 3 (1) ◽  
pp. 014
Author(s):  
Erdawati Erdawati ◽  
Mai Yuliza
Keyword(s):  
Consumer Behavior ◽  
Social Factors ◽  
Psychological Factors ◽  
Linear Regression Analysis ◽  
Sampling Technique ◽  
Multiple Linear Regression Analysis ◽  
Positive Influence ◽  
Multiple Regression Equation ◽  
Personal Factors ◽  
Analysis Technique

The purpose of this research is to know the influence of consumer behavior such as cultural factors, social factors, personal factors and psychological factors to the decision to purchase gold credit products at Bank Mandiri Syariah in Pasaman Barat Regency with the samples of 30 peoples. The sampling technique is by census. The research instrument is questionnaires. The data obtained then processed using multiple linear regresion analysis technique using spss. Testing statements conducted with the validity test and reliability test, classical assumption testing consisting of the test normality, linearity and heterokesidasitas. The test of multiple linear regression analysis showed that each variable used in this study has regression coefficient which can be made into a multiple regression equation as follows Y = 0,063 + 0,218X1 + 0,035X2 + 0,201X3 + 0,917X4, it can be concluded that culture factors and social factors have a positive influence on the purchase decision of gold credit products, while personal factors and psychological factors have a positive and significant influence on consumer decisions choosing gold credit products at Bank Syariah Mandiri.

scholarly journals FAKTOR‐FAKTOR YANG MEMPENGARUHI KEPUTUSAN NASABAH DALAM MEMILIH PEMBIAYAAN GRIYA IB HASANAH DI PT.BANK BNI SYARIAH KANTOR CABANG BENGKULU

2019 ◽  
Vol 7 (2) ◽  
Author(s):  
Karona Cahya Susena ◽  
Tito Irwanto ◽  
Erlin Priandi
Keyword(s):  
Social Factors ◽  
Psychological Factors ◽  
Rating Scale ◽  
Cultural Factors ◽  
Research Data ◽  
Personal Factors

The purpose of this study is to find out the dominant factors that influence customer decisions in choosing financing from the hasanah hasanah at PT. Bank BNI Syariah KC. Bengkulu. The method used in analyzing research data is rating scale. The average respondent's answers to the four factors that influence the customer's decision in choosing financing from the hasanah at PT. Bank BNI Syariah KC.Bengkulu is 640 with very agree criteria, meaning that the average respondent strongly agrees that all the proposed factors, namely cultural factors, social factors, personal factors and psychological factors can influence the customer's decision in choosing financing from the hasanah at PT. Bank BNI Syariah KC. Bengkulu.

scholarly journals Factors Influencing Consumer Behaviour in Indofood Products during Covid-19 Pandemic

2021 ◽  
Vol 4 (2) ◽  
pp. 57-68
Author(s):  
Oh Zi Jian ◽  
Siti Nur Madhiah Binti Ahmad ◽  
Liem Gai Sin ◽  
Chan Weng Hoo ◽  
Daisy Mui Hung Kee ◽  
...  
Keyword(s):  
Social Factors ◽  
Questionnaire Survey ◽  
Psychological Factors ◽  
Consumer Behaviour ◽  
Secondary Data ◽  
Relevant Information ◽  
Cultural Factors ◽  
Economic Factors ◽  
Personal Factors ◽  
Factors Influencing

The research aims to determine factors influencing consumer behaviour at PT Indofood Sukses Makmur Tbk during the Covid-19 pandemic. The data processed by analysing the psychological factors, social factors, cultural factors, personal factors and economic factors. A questionnaire survey was employed to collect the data. The questionnaire was distributed to 129 respondents via online platform. Secondary data research methods such as previous journals and reports from used to obtain relevant information in this research. The result showed that psychological factors are considered as factors that influence consumer behaviour in Indofood’s products during COVID-19 pandemic.

scholarly journals ANALYSIS OF THE FACTORS AFFECTING THE CONSUMER PURCHASING DECISIONS ON COFFEE AT RESTO BANARAN 9, GEMAWANG VILLAGE, SEMARANG

2019 ◽  
Vol 6 (1) ◽  
pp. 1
Author(s):  
Asnita Lase ◽  
Agus Setiadi ◽  
Kustopo Budiraharjo
Keyword(s):  
Quantitative Analysis ◽  
Social Factors ◽  
Psychological Factors ◽  
Sampling Method ◽  
Linear Regression Analysis ◽  
Cultural Factors ◽  
General Description ◽  
Personal Factors ◽  
Purchasing Decisions ◽  
Physical Evidence

This study aims to determine the general description of Resto Banaran 9, to analyze general description of coffee consumers in Resto Banaran 9 which includes respondent characteristics, consumption behavior, and respondent’s answer distribution,in additionto analyze the influence of cultural factors, social factors, personal factors, psychological factors, and physical evidence on coffee purchasing decisions at Resto Banaran 9. This research was conducted on 10 September until 11 October 2018 at Resto Banaran 9, Gemawang Village, Jambu Sub-district, Semarang District. The location of the research was determined purposively. This research method was a survey and data collection techniques through interviews using a questionnaire tool distributed to 100 respondents. The sampling method used was the accidental sampling method. Data analysis used was descriptive-quantitative analysis method. The quantitative analysis used was multiple linear regression analysis. The results showed that simultaneously, cultural factors, social factors, personal factors, psychological factors, and physical evidence had a significant effect on consumers’ coffee purchasing decisions at Resto Banaran 9. Moreover, partially, cultural factors, social factors, personal factors, psychological factors, and physical evidence had a significant effect on consumers’ coffee purchasing decisions at Resto Banaran 9.

scholarly journals Studi deskriptif faktor pendorong dan penarik yang mempengaruhi keputusan siswa memilih sekolah di SMK Negeri 1 Sooko Mojokerto

2017 ◽  
Vol 1 (1) ◽  
pp. 19-26
Author(s):  
Elly Joenarni
Keyword(s):  
Data Collection ◽  
Social Factors ◽  
Psychological Factors ◽  
Phenomenological Study ◽  
Reference Group ◽  
Cultural Factors ◽  
Personal Factors ◽  
Pull Factors ◽  
Design Data ◽  
Factors Affecting

The child is the most beautiful gift for a family that completes married life. Students are parties who are obliged to meet the needs of the child, such as children's needs for affection, welfare, education and so forth. The purpose of this study first, identifying factors driving and pulling affecting Decision students choose schools in SMK Negeri 1 Sooko Mojokerto. Second, to identify Which factor is the most dominant among the driving and pull factors affecting the decision of the students to choose the school in SMK Negeri 1 Sooko Mojokerto. This study used a qualitative approach with a phenomenological study design. Data collection techniques are done by in-depth interviews, observations, documentation. To obtain the validity of the data used the steps of observational persistence and triangulation. Data analysis technique is done by data collection, data reduction, data presentation and conclusion. The research findings show that (1) the driving and pull factors that influence the decision of the students to choose the school in SMK Negeri 1 Sooko Mojokerto are a) Psychological factors consisting of Motivation, Perception, Learning, Confidence and Attitude b) Social Factors consist of Reference Group / Reference, Family and Role and Status c) The decisive cultural factors are the religious and geographical factors. c) Personal factors consisting of Stages of Age and in Life Cycle, Employment and Economic Situation, Personality and Self-concept and Lifestyle and Values ​​(2) Among Psychological Factors, Social Factors, Cultural Factors and Personal Factors that most influence student decisions SMK Negeri 1 Sooko Mojokerto is a psychological factor and personal factor

scholarly journals The Influence of Cultural Factors, Social Factors, and Personal Factors against Customer Purchase Decisions in Using Wedding Services Organizer in Surabaya

2021 ◽  
Vol 1 (2) ◽  
pp. 77-90
Author(s):  
Rachmat Santosa
Keyword(s):  
Social Factors ◽  
Sampling Technique ◽  
Cultural Factors ◽  
Quality Of Services ◽  
Purchase Decisions ◽  
Personal Factors ◽  
Purchasing Decisions ◽  
Business Managers ◽  
Age Of Marriage

Wedding organizer services are needed and sought to help resolve problems owned by the prospective bride and groom. This study aims to examine and analyze cultural factors, social factors and personal factors as variables that influence customer purchasing decisions in using wedding organizer services in Surabaya. This type of research is quantitative, the sampling technique used is purposive sampling in the form of a number questionnaire where the population is unknown. By using the criteria of respondents who are married and the age of marriage that runs a maximum of 5 (five) years and uses the services of a wedding organizer. A sample of 97 respondents was obtained from the calculation of the formula unknown population. The results obtained that cultural factors have a positive and significant influence on purchasing decisions. But social factors and personal factors partially do not significantly influence the purchase decision. So business managers must improve their outlook on finding clients and improving the quality of services so that customers are easier to choose these services.

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